This was a nice stop after shopping. Staff is very friendly and helpful. I got chicken noodle soup with a side of bread. It hit the spot on a cold windy day. Parking lot is big and you don't have to pay to park. read more

Panera Bread - Sandwiches Near Me - Ranson, West Virginia

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Place is dirty, using gloves for everything ( touching the garbage and after that touching food) . Rude and don t have any respect.

My 1st visit to Panera. 7:10 pm. Place is deserted. Ordered Chicken Soup walked to pickup counter and saw a bag. Didn't want to nose around in bag so asked this guy, "how will I know to pick my order?" "We will call your name", he says. 5-10 minutes go by as I stand watching the counter. My name is called. I go to the counter and they point to the same bag sitting in front of me on the counter for 10 minutes. Hey Panera! My time's valuable too! read more

Panera Bread - Chicken Soup - Sandwiches Near Me - Ranson, West Virginia

I just got a half chicken Frontera sandwich. It was literally a 1/4 sandwich. A very small triangle with more onion than chicken. Quite the ripoff! Won't be going back! read more

bad customer service, not coming or ordering from them. They deserve a 0 start. always missing items wheh you place an order.

Well, you know what you're getting when you go to a chain restaurant. I was very happy with my experience at this location. I highly recommend getting the pick 2. That'll get you a salad and sandwich. Both items were quite filling. I recommend the chicken Cobb salad and the chicken avocado sandwich. They were delicious. If you throw in a drink expect to spend about $20. That's the going rate these days. When you're in the mood for a healthy chain option, think Panera bread. read more

Ok low key the right half of the building smelled of utter shit. Like genuinely not trying to be a hater but it was unbearable. The side by the drinks to be specific. The food was the normal level of good. I'm mainly just writing this because why did it smell like cow shit. I dunno, just threw me for a whirl. So beware..maybe read more

I have nothing negative to say about our visit to Panera's!!! The food, an egg, cheese and sausage sandwich on an asiago bagel, chef's choice, was delicious. All cooked perfectly. Presented nicely. Very substantial portion. My husband had a pecan braid also. He liked it very much. The orange juice was yummy! My coffee, light roast, was excellent! We were greeted appropriately, waited on quickly and got our food in short order. I noticed the restaurant was very clean, I did not see any dirty tables. The trays were picked up almost immediately when placed in the disposal area. The staff were was very kind in asking how our food was and if we needed anything? I would recommend this Panera's and disregard the "very old" negative reviews! read more

Very dirty! Front door looked like someone smeared butter all over glass. Napkins on floor when you walk in. Coffee station a mess with coffee spilled everywhere. Booth seats have big rips in them with white stuffing coming out and on at least 4 separate booths have holes. Dirty plates on tables sticky benches and needs a total makeover. Fireplace area was smeared with a sticky substance. I told my child not to touch anything because it was filthy. Will not go back . Dec. 20th 2022 at 11:40pm read more

Staff were rude, loud and unhelpful. Had attitude when asked questions. You could hear the workers behind the pick up counter complaining about customers and bumping their own food up in line to get made faster. Not a peaceful environment due to the employees. Metal spoons were dirty, had trouble asking for plastic instead, when exchanged the team lead put the dirty spoons right back into clean bin. Hair in food too. read more

When I came in here awhile ago with a group this place was like a ghost town but someone in our group wanted to eat here. The place inside has seen better days seats where ripped tables not clean the place was not clean. I wanted to order the cranberry item its a seasonal item that most panera breads sell, but this one I guess does not carry seasonal items and a lot of the other stuff was sold out so I got a salad , and I can say for as much as it cost it should of been fresher. The salad was brown definitely not fresh. There are other places to go around here that are not chained owned and they are clean and the food is fresh and great. read more

Food was fine, customer service- not so much. Also never got our free sides (chips, apple, etc.). Staff in the kitchen were very loud and disruptive to the point where I had to raise my voice to talk to the person across from me. Really not happy with how disrespectful the staff was. read more

We were working in the area, so we stopped in to grab coffee at ~10AM on a weekday. WOW. How on Earth did a Panera get SO DIRTY by 10AM? I don't even know what to say. Was it even cleaned-up the night before or did a Kindergarten have breakfast there? Service (for a single cup of coffee) was slow and indifferent. No cream out. Asking for some yielded me a solid 5 minute wait. I like Panera - but this? This is not the Panera I know. Weird location. Unsure what's the root cause of the many obvious problems one can see on display. read more

No Bagels, sold out before noon? Unfriendly workers who were more interested in loud personal conversation than helping during lunch - annoying to hear all the works yelling and not able to hand me a cup read more

I went there for lunch today when I checked their menu online. I noticed they had French Onion soup Or as they call it bistro, French onion soup. The first thing I noticed was. You could get a cup or a bowl. If I go somewhere where I have not been. And it is on the menu. I will get it every time. And I have never had to choose a cup or a bowl. Start with the broth It was really cloudy and heavy. But the flavor wasn't bad. The onions I would have been happy with half of the amount. The cheese was shredded cheese on top and not very much. The cheese should have covered the entire top and put under a broiler. My guess is they only have microwaves. read more

Was Panera always this bad? The wait staff is ok -this review is about the food quality and it's lacking. Seriously. I spent $20 for soup, small drink and a sandwich. The soup was concentrated from a bag. It had that viscous consistency that only bagged up Sysco food type venues carry. My sandwich was tasteless and came with wilted greens that I scraped off. They look like 5 day old produce. Wow Panera if I wasn't spending a gift card I would have never stopped here. The fact my entire gift card went to pay for bad food speaks volumes. Remember Boston Market and how it slid into bad food hell after a few years since it's debut? Panera is the SAME. Snotty millennial commercials aside about eating "clean". What a joke. read more

Friendly and courteous staff. Food was ok. When we orders, there was no mention of how we could get more for our money. Buyer beware, I guess. We WILL NOT be back. read more

Food is average. Ordered off Uber eats and got this as my bagel that was supposed to be cut in half and toasted lol. I just wanna know who looked at this and thought yeah that's valid. Recommend picking up your order at this location read more

Panera Bread - Bagel cut in half and toasted - Sandwiches Near Me - Ranson, West Virginia

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Usually a nice experience however this evening 11/4/19 quite a few tables that I wanted to sit and enjoy my meal were not cleaned up from the previous meal. Almost left a bad taste until the young lady came out to wipe it off. My food was the bomb as usual had the Mediterranean grain bowl with chicken and a bowl of chili. read more

Panera Bread - Mediterranean grain bowl with chicken and bowl chili - Sandwiches Near Me - Ranson, West Virginia

The cashier clearly had no desire to wait on us, didn't smile, and basically only spoke when spoken to...not a very "happy" or "pleasant" person. I would say she was just a live body behind the counter. Otherwise, the food and latte were tasty and I have always been a Panera fan. This spot just needs to coach their staff to make the experience more positive. read more

This is literally the worst Panera I've ever been to. The issues boil down to a lack of management and are across the board so I'll just list them in no particular order: Online orders placed in advance (like 4 items 20+ minutes in advance) never ready. Run out of baguettes. (This is a bakery, folks) Dirty bathrooms. Tables and booths dirty. Seemingly enough staff, but only a few ever appear to be working. I'll pause here to call out Champ as a repeat offender numerous times I've been in. They do not care. The facial expressions are obvious. Customers standing at counters not addressed while Champ works on a tablet, or others mill about. No plastic cutlery available or in to go orders. Clearly start shutting down at 8pm. Tea dispensers with detergent water in them. No signage, unattended. To go food simply thrown in bag, literally halfway up/down. Hot stuff, cold stuff, allmixed together. Soup or mac and cheese after 730pm you are clearly getting the bottom of the pot. Tonight the mac and cheese was all sauce, not enough noodles. Like cheese soup. I love Panera for their consistent environment, service and healthier options. Not this store. No process. No coordination. No effort. Clearly no management. read more

This Panera bread was mediocre compared to others I have been to. The girl that took our order was kind of rude and a bit judgmental of my dad when he asked for a side of ciabatta. My whole family ordered the umami bowls and they did not have the cabbage blend for the soba noodle bowls. They were very nice about it and offered for us to substitute a different green. The food was good, and the place was decently clean. Overall, this was an okay experience but it could have been better. read more

I usually do not waste my time reviewing chains but dear lord does management need a visit from corporate. Almost every time my order has something wrong with it. From portions to food quality so many inconsistencies exist. The people at the counter are always kind, but the people preparing the food must have not been trained properly or need to be retrained. I know its hard to find people who care about their job, but there's no excuse for the carelessness and laziness. read more

We placed an order to be delivered using their online system. Unfortunately, the Door Dash delivery service delivered the wrong order. I called this restaurant and was very impressed with their understanding and handling of the situation. The manager took charge, connected with Door Dash and had our order completely remade. He called shortly and advised me of the new delivery time. Our order arrived shortly thereafter. The hot items were hot, the sandwiches and salads were fresh and delicious. Outstanding service! Thanks. read more

This Panera habitually screws up: 1) missing ingredients (out of stock not updated) 2) poor customer service. Kid locked the door while looking at me and my mobile order was sitting on the shelf. A customer let me in. 3) keep mobile orders at the front behind counter too often. One reason given - ran out of ink so instead of writing on the receipt decided to keep the mobile order until I asked for it and they had to figure it out. Now that's smart. Btw, these were from my all the last three orders. Bad management and sub par customer service, but consistent. For the price you pay, should be better. So, check your food and don't be surprised if rapid order means nothing. read more

Brown lettuce is unacceptable. Left off ingredients on previous orders. Don't buy here. Used to be great place for great food. Not no more.

Mmmm a fav of ours for macaroni, soups & salads!! Nice service & WIFI!! Great sweets also! read more

When I ate here on two occasions, the food was still frozen, and undercooked! Yes, I said Frozen! Apparently their food isn't fresh but it is frozen! Eww. And I actually love other Panera restaurant! **This review is specific to Only the Ranson, WV Panera Bread local. I have never had a problem with other Panera's.** read more

Rotten food!Why am I paying extra for rotten avocado?!I am pissed that someone just slapped what was clearly bad avocado on my sandwich.Is there no quality control?Were they hoping I wouldn't notice and consume nasty food?!For as expensive and overpriced their food is you would think the quality would be better!Ridiculous,absolutely disgusting save yourself a visit and get food elsewhere!!! read more

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Sandwiches have been missing ingredients last two visits. Ordered potato soup group bowl and it was a mix of potato and chicken noodle! Take out order was missing one sandwich and when we called we were told we could drive back there to get it. Said it was sitting on counter in extra bag. Dirty floors and tables. Heard another customer getting attitude from female staff over messed up order and sounded like she was the manager. Bad food, not good service read more

Let me start off by saying the staff was friendly and helpful, despite trying the upsell trick to add another buck or two to our bill. The price for two sandwiches, a bowl of soup and two bottles of water was over $21... and we're not going fancy here. Seems a bit much... no, it seems too much for that kind of meal when I can get a much bigger meal for less than that at Cracker Barrel. The food was... okay. My wife had the French Onion soup and we agreed that it tasted "packaged," like there was no fresh preparation aside from tossing in the cheese and croutons. She also had a chicken salad sandwich, and the only side choices were chips or an apple. While the sandwich was tasty, it wasn't $8 tasty. I had the Cuban Chicken Panini. Also flavorful, but nothing to write home about. It was smothered in too much cheese, and the "Cuban" flavoring was a bit like frozen peppers that got warmed and put on the sandwich. We hadn't eaten at a Panera in several years. Now I remember why. read more

Worst Panera (St Louis Bread Company) around. Just look at the empty parking lot! Actually there are a few cars, but someone has to work there... Lousy service to say the best. It is unfortunate because they used to be great. A couple years ago something changed (management?). read more

Panera makes great breads, bagels and pastries, but when it comes to the other items on the menu, they tend to be overpriced. I don't mind paying extra for a quality product, but Panera has a different definition of quality than I do, apparently. For instance, They have a large selection of panini sandwiches that sound very appealing, although they are pricey. However, I have friends with food allergies, and a wife who is a picky eater, so there are some ingredients that we asked to not be included on the sandwich. Imagine our surprise when we were told that we had to get the sandwich as listed on the menu, because they are premade, frozen, and then reheated at the time of order. Call me crazy, but going through the effort to make a good sandwich with fresh bread and the freezing it seems to be very counterproductive. Besides not being able to customize an order, you're also freezing fresh product for no good reason. If getting a sandwich and a drink is going to cost me $10, I expect it to be more than a premade frozen sandwich being slapped on a panini press. I guess if Panera's food is fresh, then Stouffers can start labeling everything in the frozen case at the supermarket as "fresh" as well. Overall, the food is good, but definitely overpriced for reheated frozen product. read more

Came in for the Autumnal pumpkin latte. YUCK. Too sweet too artificial too undrinkable. Got half way through to get my 4.30 worth then dumped it and filled cup with straight coffee with nutmeg and cinnamon . read more

This place has gone downhill. The prices are higher while the food portions are smaller. They sent their best manager to a neighboring store. At night when they're about to close, some employee turns on loud music behind the counter while the overhead music is still on. And if they have a new item in the store, it's not always on the website first which is annoying if you're someone with food allergies, when I am. The restaurant is usually pretty clean--cleaner recently than in the past. If you plan to use the WiFi, go elsewhere because it's super duper slow if you can get connected at all. read more

Went wanted a fresh salad got home started eating and looked down to see this gross full body fly... really? So gross never expected this from Panera bread they serve fresh food however if they have flies in they are not covering their produce. This nasty and unacceptable. Dot go to this Panera bread. Or eat at your own risk read more

Panera Bread - Fly in salad... disgusting - Sandwiches Near Me - Ranson, West Virginia

REALLY PANERA REALLY!! This location is terribly stingy with their portions. $4.19 for this no chicken Caesar salad. And no I haven't taken a single bite yet. Seriously this is robbery. Will never go here again. read more

Panera Bread - Sandwiches Near Me - Ranson, West Virginia

Ordered a you pick two, with broccoli Mac n cheese and chipotle chicken avocado melt. The food is the usual Panera food, but the place has not had WiFi for "the last couple of week" per the cashier. It seems like they don't care and are not in a rush to fix it at all. read more

I'm shocked by the low reviews here.. i go here with my daughter once a month.. for the past 3 years. The food always comes out hot and correct. There's always a place to sit.. [ leesburg, va location is way too crowded ]. The only negative thing i have to say is when i order a hot drink it takes around 10 minutes for someone to have time to do it and a few times they haven't tasted right - maybe the training isn't good when it comes to using that machine. read more

While I generally find Panera to be overpriced with small portions of mediocre, overly salty food, this outlet provided a particularly bad experience. Missing soup from a basic take-out order was accompanied by a tiny dollop of chicken salad on a sandwich. A ridiculous waste of money for poor quality. There are better options close by and a short distance away. read more