Whenever we come here and the manager is the guy with curly hair, we receive poor service. There's no on in front taking orders. When we come in and no one is in front he is the one working. He runs a HORRIBLE shift. On this particular day, we stood at the counter for 2 minutes and no one came. I decided to order using the kiosk. The entire time NO ONE came up to check is there were any customers. read more

Are you kidding me??? The tomatoes stem is still in and the other two pieces of tomato scraps are a joke. Better off making a sandwich at home. Poor quality and preparation. read more

Panera Bread - Salad Near Me - Pittsburg, California

Came for soup at 1130 (lunchtime) and they had none. Zero. So I order nothing. I was Second in line in the drive through. Instead of asking the one car ahead of me to pull into the spots designated for the store to wait for their food, I waited ten mins just to be able to exit. Such crap. read more

Love the food and the service the food changes item which I enjoy trying in addition the ice tea is great

Food is good and I love Brie sandwich I always get the ciabatta bread taste fresh their salad is also good service was fast and the food came in hot. read more

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I've eaten at this Panera a few times before. Today I read all the negative reviews so I decided to post my own. I can only say I've never received any bad attitude from the staff, my food was ready within minutes of sitting at my table. The restaurant was very clean as were the tables. As for food, I ordered the value meal, half Napa Chicken Salad sandwich and Wild Rice and Chicken soup. The soup hit the spot on this cold winter day. The broth was creamy and all veggies and chicken cooked perfectly. The chicken sandwich was good too. I do agree with other reviewers that the sandwich could have used a bit more chicken salad thus the 4 star rating. Who knows, maybe the managers are reading these reviews and addressing issues they may have had. read more

Panera Bread - Value Meal, half Napa Chicken Salad sandwich & Wild Rice and Chicken soup. - Salad Near Me - Pittsburg, California

I'm writing this for my mom. She doesn't have yelp but wanted to write a review. I went to lunch with my brother in law and we ordered the same sandwich. It was the Napa Almond Chicken salad sandwich. After a few hours I experienced some stomach discomfort and realized I must of had a bad case of food poisoning, vomiting and diarrhea... not to be graphic but it was terrible! I found out my brother in law had the same symptoms. I tried calling them to let them know they served a bad batch of food, but no answer. So I decided to leave a review to let people know they need to be better about food preparation. So disappointing!!! I would give it another try but don't want to risk my health, what if it was worse and I ended up in the hospital. No thanks! read more

Sorry but I have come here before and the food is good but OMG it's super salty need to control the salt to much salt it was a wasted of my money and time to choose here when this is what I get now in days salty food read more

Panera Bread - Salad Near Me - Pittsburg, California

Food and service were very good. Cleanliness of the place inside is not so good. It kind'a smells bad inside. Maybe use stronger disinfectant to clean the floors. read more

We ordered delivery so we can't comment on the service they provide in-store as the other recent reviews. However, the food we received was good, both soups were nice and hot, the baguettes were crunchy on the outside and soft on the inside, the Frontega sandwich was alright. There was more onions and tomatoes than there was chicken. The delivery driver did not read directions, so there's that. But food wise, it was good. They're not at the top of my list but it was convenient to order delivery through their app and it was lots cheaper than using DoorDash. read more

Slow service before Xmas. Purchased loaf of bread, French baguette that was hard. They have a bakery but management said they don't add a certain ingredient. read more

I ordered a soup/sandwich combo and got pretty ill. It doesn't look like this Panera has been visited by the health department since last year. THIS EXPERIENCE HAS BEEN A NIGHTMARE. Contra Costa Health Department: please inspect this restaurant. read more

I ordered a thick-cut rustic sourdough bread from Panera Bread for my child's lunch last night. However, when I arrived at the drive-through to collect my order, I was informed that they only had thin-sliced bread left. In urgent need of the bread, I decided to take it anyway. This was the second Panera Bread store I visited to get this bread. However, this morning when I opened the bag, I was surprised to see that the bread was not only thinly sliced, but it was also cut in the middle. It appeared that the bread they sold me may have been sitting in the back for a while, waiting to be used for the "pick two promos." I don't have an issue with the thin slice, but the store should have been transparent about the product they were selling. They should have included all the essential information about the bread, especially since it was ordered through the app. read more

Panera Bread - Sliced in the middle rustic sourdough bread - Salad Near Me - Pittsburg, California

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Placed an online catering order for delivery two hours prior the scheduled delivery and they cancelled the order 1 hour later. Very unprofessional you shouldn't have took the order in the first place if you could not complete in two hours. Definitely wouldn't recommend this place. read more

As I was eating my sandwich I noticed a bug in it . I was so disappointed and disgusted, I hope they can fix this . read more

Panera Bread - Salad Near Me - Pittsburg, California

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Currently in the drive thru already have been waiting for 10+ minutes just to pull up and order to be told they are all out of bread. That they ran out an hour ago!! Now I have two Hungry kiddos!!! The line has not moved since I ordered already been 7 minutes!!! This service is unacceptable! read more

No matter which Panera I go to I order my usual. You pick two turkey bravo sandwich no bacon substitute avocado. (Since I don't eat pork plus no charge for substitutions) and Asian chicken salad I ordered dine in & I love that they actually tossed my salad without request. Also they have perfectly fresh baked baguettes which I've never experienced at any other location & I've been eating Panera for over 7 years. This location has become my favorite because the service was great the food was made to perfection. read more

Panera Bread - You pick 2 turkey bravo no bacon substitute with avocado Asian chicken salad & freshly baked baguette - Salad Near Me - Pittsburg, California

I come here to get my breakfast before work. I usually see Juanita who is always cheerful and helpful in the morning. I do hate that they took off my favorite artichoke souffle. I wish they would bring it back. read more

I won't lie: reading the reviews before posting this one made me a bit upset. All my experiences have been positive! Ever since I've had Panera in this location, food has been warm and accurate. But you can't overlook the hygiene and customer service aspect: I'm sure this Panera can do much better In my favorite visit, I got the broccoli cheddar soup (which is a must try) and a sandwich. Also, coffee is A1. I took advantage of their 3 month free coffee subscription. I order their coffee some mornings w an item from the menu. I wait in my car, and click through the app it's ready. They have it all set Nice, solid Panera that can improve with their service and hygiene around the establishment read more

Panera Bread - Broccoli cheddar soup is - Salad Near Me - Pittsburg, California

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This is what Panera considers a chicken salad sandwich next time I will go to Safeway for a real sandwich. read more

Panera Bread - This what Panera considers a chicken salad sandwich. Next time I will go Safeway for a real sandwich. - Salad Near Me - Pittsburg, California

I have been to this place a good amount of times now, I as other people like coming here to study. Unfortunately today we experienced rude customer service. We have heard people make complaints here aswell and overall there is no type of respect. Do not recommend. Food is mid and they forgot simple accommodations and it is $$$$!! read more

For the first time ever, I ordered dinner from Panera Bread. I ordered the combo sandwich, salad, and pomegranate hibiscus tea. The sandwich was simply bad. The salad had fruit, but rather disgusting, the fruit was all from cans. I do not eat canned fruit at home, so had I known this shortcut at Panera, I would have never ordered that salad (or the sandwich)! Just as disturbing is that my tea was never delivered, and Gio, the manager, was little to no help. He would comp me a tea if I went to Panera, which will never happen. I spent $30 for the combo sandwich & salad with the tea. Based on this very first visit, I will never return to Panera. I hope they can afford to lose customers! read more

We have been ordering lunches and breakfasts from this place for several months now. The quality is always consistent and the food is usually delivered a few minutes early. The fruits in the fruit salad change from time to time, but other than that everything is consistent. The cookies are also pretty good for cookies made in masses. read more

Panera always has the best baked goods and sandwiches and even stuff for breakfast. The staff here is always friendly and accommodating great place for a latte in the morning. read more

I ordered a ciabatta cheesesteak. It was the worst thing I have ever eaten won't go there again.

Attitude server ! Too much time wasted to ordered during lunch. They really seem confused !!They give you a small bag of chips! Yummy read more

Panera Bread - Chips - Salad Near Me - Pittsburg, California

So, you thought selling 2nd rate food was a license to print money? A cup of soup (served in a bowl) and a soda...............$13? You priced yourselves right out of business. Greed doesn't pay. read more

They were out of cilantro, so I added spinach instead. I guess they decided to only give me 3 small pieces of chicken on my breakfast sandwich since I added spinach and very little chipotle sauce. Panera you can do better. read more

Panera Bread - Chipotle chicken, scrambled egg & avocado breakfast sandwich. - Salad Near Me - Pittsburg, California

Double check your receipts when ordering from this Panera! I placed a catering order last week for pickup Saturday morning. Saturday came and I picked up my order, without hassle and everything was correct with the order. The issue didn't occur until I got an email at 8:45pm that evening advising me that my order had been changed and here was my final receipt. The only change was double the original tip amount, even though my paper receipt attached to the catering bag showed the original amount that was also in my confirmation email when I ordered. I've tried calling this store over and over with no answer. They do not answer the phone and often the line just disconnects the call. I called corporate and they said that I would be refunded the entire tip amount to my credit card and they would address it with the store. I have yet to receive the refund and I will be calling corporate back next week if it still doesn't post to my credit card. But this is a warning for everyone else! If they felt it was ok to do it to me then how many other people have had this happen to them, and did they even notice??? A horrible scam and I'm highly disappointed! There is no way that was accidental, it was definitely intentional. The modification on my order was for double the original tip! read more

Omg this is so goood‼ and they were fresh‼ altho i had to come back in 10 minutes, i had time to wait. Friendly staff and management Overall great experience. read more

Panera Bread - Salad Near Me - Pittsburg, California

Food was horrible. Salad is sooo old. I know they want save economy but need careful with people health. Please get fresh salad for me next time thanks read more

Carmen, Swanton is what hee hat stated. The cashier. I can't say that I've ever experienced bad service at the panera other than waiting a long time. Today the lack of customer service was disappointing. I was the only customer in line but was asked to pull into the curbside waiting area was a bit much. I think it irritated the cashier because upon handing me my food there was nothing said just handed my bag and closed the window. I asked if I had the option of chips vs the bread when she reopen the window and she told me I didn't ask for chips, I asked if she was the person who took my order, she said yes. I said u didn't give me chips as an option. Yeah this was a bit much for me. Customer service has really gone away read more

I was so hungry that halfway through my sandwich I didn't realize I DIDNT GET MY EGG!!!!! Nowhere on my receipt did I omit the the egg! updated : 02/09/2019 still bootsy here. customer service has seriously gone down hill. updated : 12/24/2019 if you want to be treated like a human just go shop at Walmart. just sayin read more

Panera Bread - Salad Near Me - Pittsburg, California

We eat here all the time, but I always forget to write a review. I come to Panera to order an Asian Sesame Salad with Chicken add extra dressing and a french roll. Panera is my favorite place to order this meal and this location is no different. I am not disappointed with my meals from this location and I also enjoy their lemonade and limeades. I just wish that their drive thru was a little more efficient. I would return in the future, especially since it's in my neighborhood. read more

Panera Bread - Asian Seasame Chicken Salad - Salad Near Me - Pittsburg, California

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First my order was made wrong! Second and the major problem was PRICING FOR THE QUALITY!!! I ordered 2 steak sandwiches it was basically ALL BREAD and the meat had no flavor! You couldn't even see meat just bread I ordered onions to be added and got maybe 2 on only one half,didn't get none of the spinach I ordered on my sandwich. I basically paid 13.69 for bread for each sandwich that's ridiculous! read more

The young lady at the drive thru window had SUCH a bad attitude today, very disappointed. She is going to lose you a lot of service. I asked for a new piece of bread (bc I didn't know black stuff comes on the bread .... My bad) and she was very rude about it... read more

Ordered online from the Panera App. They messed up my order and forgot several items. I tried calling the store more than 5 times to try to get it resolved and no one ever answered my call. I had to call the corporate number just to get a refund on the missing items. Not worth the hassle. Go someplace else. read more

I have been coming here pretty frequently for late lunch or dinner from work and I really enjoy having a nice place like this available nearby. I am setup for the rapid pickup and I usually place my order while driving there and it's usually ready by the time I pull up - so about 5-9 minutes. All their stuff is really good but I'm stuck on the 4 cheese grilled cheese. Won't be my last time here! Big inside and free refills of course. Also pretty clean - kind of in a weird spot since it's between two exits but this new Waring area south of century plaza is great read more

Panera Bread - Chicken Club Salad - Salad Near Me - Pittsburg, California

Uncaring Staff! Panera has good food but this location has an uncaring, disinterested and staff with terrible customer service. If you can go to a different Panera location do not support this location. This is not the first time I have left with my to go order swearing to not return to this location. I was the only customer inside placing a takeout order. I used the order kiosk since with masks it is easier to customize items using the kiosk. After placing the order I decided to add 4 cookies which I did at the register. Rather than charging me .99 per cookie witch is the price when ordered with an entree I had to pay $2.25 per cookie. The person at the register did nothing to try and solve the problem. I should have canceled and replaced the order and saved $5.00 on cookies. When I went to the prep area my name was not on their digital board as "being prepared" or "ready" the person said only orders from the kiosk or register appear on the board when I mentioned I ordered at the kiosk she said I will announce when it is ready. When the order was ready she placed the bag on the counter with other to go orders no announcement. After 5 minutes I asked about my order she said I forgot you were standing waiting here it is. No apology nothing. As I said, Panera is good just not this location. Please stay away maybe then they will learn to show a little appreciation to their customers and improve customer service. read more

Drive thru was closed so I walk up to the counter and start to order but the guy just points to the order screen and walks away to chat and laugh with his coworkers. I didn't want to order on the touch screen because it doesn't let you make modifications but he didn't care. I couldn't even find my other item i wanted to order but there was no one around to help! I just paid for it and waited very long just for someone to scoop some soup in a cup. I got up to check with the cashier but as soon as he finished helping another lady he heard my "excuse me" and looked me in the eye but walked away anyways. I finally got my order by asking the ones behind the counter and I get to my car to find soup spilled on the cup and no napkins in the bag to help! Plus no spoon! Who gives you soup with no spoon on a to go order? Very poor service for only mediocre food. read more

Panera Bread - Broccoli cheddar soup - Salad Near Me - Pittsburg, California