We decided to use their mobile app to pre-order the Premium Family Feast at 3:30 pm yesterday. Their app stated that the order would be ready at 4:15 pm. At 4:20 pm in the parking lot, a rather stern-acting employee came out with our order and stated that they could not assemble our order that quickly, as she assumed that we placed the order 10-15 minutes before. We informed her she was mistaken, only to be scolded once again. BTW, the salad was smaller than before, the sandwiches were tasty but again seemed smaller than previously before the ownership change. Boy, things have changed at this location. read more

I ordered a Mexican corn chowder soup. This soup, as with most of Paneras soups and bowls, comes in a plastic bag. I accept that. But what I don't accept is that the flavor and quality have gone way down. It was somewhat creamy but the thickening seemed to come from the xanthan gum added. The corn flavor could have been better, not old tasting. The highlight was a piece of breF, which is now way to small. The bagette was barely 2" long. On a better note, the black tea was good, however I miss the mango and the Earl Grey teas. My friend also was not happy with his meal either. After this disappointing day it will be a few weeks before I come back again. Not blaming the store people, who are top notch. I am blaming corporate. We were in there at 5pm on a Tuesday where 3 years would have been packed at dinner time. Not anymore. read more

Panera Bread - Mexican corn soup was so thick, it forms globs in the bowl. Not a creamy ship at all - Sandwiches Near Me - Phillipsburg, New Jersey

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i ordered thru online/pickup app - a 1/2 smokehouse BBq sandwich at Pburg location - and this is what i find when i got home - a very small amount of chicken with a tiny piece of onion. so disappointing to get home and find that this is what I'm eating and to think that this sandwich is not cheap! Panera check your quality control! read more

Panera Bread - smokehouse BBq chicken at Panera - Sandwiches Near Me - Phillipsburg, New Jersey

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Just stopped for lunch. Great service and food. The manager took our order. She was knowledgeable and made it easy to get everyone's order the way they wanted it. The rest of the staff was also friendly and helpful. Food looked and tasted great and the restaurant was clean. Overall, a positive experience. read more

No real update. It's a chain and pretty consistent across the board. Service was a little better this time. She was helpful and made suggestions. The place was spotless because no one was there so I was happy. Got the blueberry scone which was PACKED with blueberries and that was nice BUT I perfect my scones dryer. And I got the Kitchen Sink Cookie which I've had at other locations and this one wasn't as dry as others. Oddly, I perfect it dryer. Overall, just the same as I recall. read more

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Absolute worst Panera I've ever bothered coming to. Almost 15 minutes late from the pick up time. The lady at the window was rude as h**l, and the bread was cold and hard enough could use it to break into somebody's house. A line of six cars and they were still just walking back-and-forth. DONT COME HERE!!! read more

Went to get a soup to cure my cold. Soup was fine, asked for the croissant twists, gave me cold, rock SOLID crossaint twists.

It's busy travel and shopping time being close to Christmas Holidays. I was on my way back home and stopped in at this Phillipsburg NJ location. Lunch time was over so they were not really busy. Enough parking upon arriving in parking lot. They had few people waiting in car for pickup their orders. I order my favorite Pick Two which have selections of cup of soup and other items. Veggie Mediterranean and soup with bag of chips. Drinks are extra. But you can get pastry for 99cents with it ask for special! My Mediterranean sandwich was really made with right ingredients. Best so far I have eaten at Panera locations!! Usual standard atmosphere at this location being built like many. read more

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Croissant toast was not toasted enough for my liking. But the sandwich was great. We chose the Chrouq Mousuier for the try. Very tasty. Excited to try the other next. I will ask to toast well of cause . read more

Panera as a franchise offers a great selections of dining and bakery options at a decent price point. They can be busy so keep that in mind when stopping in. This specific location pre-covid was a perfect example of Panera at its best, with a clean facility, informed and genial staff, and great service. During and post- covid something changed at this location (perhaps management) and my last two visits were fraught with a confused kitchen, disorganized staff, no visible management, messy and unstocked drinks area, and dirty bathroom unfortunately. So much of a restaurants success or failures hinge on good management. The location of this store is optimal and I hope they are able to resolve their struggles so the location maintains the overall high level of customer satisfaction read more

It seems that having fun and making fun of customers is the goal of the employees at this Panera. Too much joking around behind the counter would probably account for our orders being messed up. And if you go back to ask for what you didn't get, they act like you are a liar. Not a place to visit if you would like a professional, respectful experience. read more

Great food, great coffee. The service was excellent and the staff are very friendly, it's a pleasure eating here. Very family friendly, handicapped accessible, relaxed atmosphere. I highly recommend this location for your breakfast or lunch eats. read more

This place is filthy !!!! I hope the food doesn't make Me sick . The one in Flemington is unbelievably clean and the staff are polite and friendly. If I could give it zero stars I would It's insane how they can run a business like this. read more

I love the service. The food is amazing. It is fortunate to get tea, coffee, and other hot beverages on a cold day. Jennifer Clewell, you are an amazing manager. The workers are very helpful. I love the salads and sandwiches. I also like how you have an option for getting chips, apple, or bread as the side. I wish the Chocolate Chip Bagel came back. The soups are very good especially Chicken Noodle. Nick, Cody, Ryan, and Hetley are my favorites. The other workers are amazing and know how to manage a fast paced environment. read more

25 min for an order why? Because they don't seem to value customers that order more than one item and spend $40. Not sure if all Panera, only seems to happen at this location. I was told they take the small orders first. So basically if you spend more $ you're cast aside and get to watch other orders come in after yours and get prepared before yours. The staff was nice but this is the absolute worst way to treat a customer. Except for the fact that we like the food, most likely will never go back to this location. Also 2nd time the chicken avocado melt was made with insufficient chicken. 3 shreds of chicken don't even cover the bun. Other locations are not this skimpy. Clearly quality does not matter. read more

Panera Bread - Chicken avacado melt .. literally 3 shreds of chicken after waiting 20 min - Sandwiches Near Me - Phillipsburg, New Jersey

One of the worst locations; I always like extra ranch with my salads. It seems everytime I order this from this cafe they always skimp on the extra ranch I pay for!! I get three small containers. Barely even with any ranch in them. I also tried to call the store and they didn't pick up. Management needs to step in and make sure they actually do their jobs. Horrible experience. read more

Panera Bread - Sandwiches Near Me - Phillipsburg, New Jersey

They don't give receipts They don't ask weather you want chips or bread The chicken masala soup has no chicken They have untrained staff that don't know how to alter items They are unhelpful Tomato soup tastes like marinara read more

New chicken sandwiches were really Good and broccoli soup was yummy. Bowl was small. The Price was way too high for what we got! It was really quiet at dinner time. Wish they would rethink the sizes and price! read more

Just moved here from the Hoboken area. Waited a couple months to check out this location. It's already where I'm going to be working from this week. adorable shaded outside area. Beautiful comfy lounge chairs inside. Staff is super nice. LOVE LOVE. read more

Stay away from this place..it's no good on so many different levels.. Food mediocre at best, managers are beyond unprofessional...

Stopped here for lunch. I ordered a 1/2 Mediterranean Veggie Sandwich and a cup of broccoli cheddar soup. My husband ordered a buffalo chicken sandwich. My sandwich was good (could have used a bit more dressing), except for the crust. It was tough and chewy, like it had been overheated in a microwave to thaw it (but it wasn't a hot sandwich) , making it hard to bite off. That was minor, though, compared to my soup. I was about halfway through the soup when I felt something in my mouth. It was a piece of foil from an individual butter pat container, folded in half. Assuming the individual containers of butter would be given to consumers, not used in the kitchen, I'm guessing it was left on someone's plate, went through the dishwasher and got stuck on a bowl, and the kitchen help didn't even notice it and just poured the soup in (Ewww!) Makes you wonder about their overall cleanliness. As I was getting up, an employee (manager?) walked by and asked if everything was alright. I showed him what I found and he offered to get me a new bowl (no!--in case there was other trash in the soup pot!) or a refund on the soup. I took the refund and he also brought me a brownie on the house, with many apologies. In fact, I'm giving this review a 2 instead of a 1 because he was so nice. My husband said his sandwich was ok, but the roll was a little hard. read more

Right off the exit on I-78, a good place to take a break and grab some coffee. The options on this food chain are healthy - salads, soups and sandwiches on the menu. We got hot coffee, their chicken frontega panini and vegetarian soup (newly added on their menu). The soup was so flavorful and refreshing - will return for more. The Service was prompt and efficient - didn't have to wait for long before the food was ready. read more

Panera Bread - Sandwiches Near Me - Phillipsburg, New Jersey

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The Phillipsburg Mall Panera is well run, clean and efficient. The food is fresh and the options plentiful. It's the "Whole Foods" of fast food establishments, and its has the same issues. It operates on a value added model. The premise that the added value, in this case "clean" food (fresh, none/GMO, "healthy"), makes a premium price valid. The thing is that many places are moving in the same direction and at more reasonable prices. I do eat there myself from time to time, but it's proximity, selection and quality would make it more a staple IF there wasn't the something in the area of 15+% premium over other local options for similar fare. So know that if you choose to avail yourself of its eat on location, it's drive up window or delivery your sense of quality will be satisfied, but perhaps your wallet - not so much. read more

This location is continually out of coffee and creamer in the mornings between 8 am -11am. This has been ongoing for several months. They also are not diligent in keeping the eating areas clean in the evenings. read more

Place is shut down WTF ?! April 29 th 2021 drove into the parking lot and there wasn't a single car in the lot, drive through was blocked off with cones and the inside of the place was pitch black inside.. read more

Clean. Nice outdoor seating. Busy during the day. Evening portions tonight are extra skimpy. read more

Panera Bread - Turkey chili and Ceasar Salad. Skimpy portions tonight. Was it something I said? - Sandwiches Near Me - Phillipsburg, New Jersey

I felt the need to rate this Panera because they deserve the recognition for having outstanding customer service from the management to the friendly staff. I do not recall the managers name but there are two and they are female managers that even when I asked to break their policy they held firm but made it clear to me why and being empathetic to my needs. One person in particular who I do not believe is a manager but a remarkable associate named Michelle with the blonde curly hair. Michelle provides warm friendly sincere conversation and has an extreme amount of patience. I was unable to choose from the menu as I am a pescatarian and this means I have limited selections but I am hoping that Panera will bring back their lobster sandwich or provide other choices for individuals like me other than tuna. Aside from that Michelle and the managers attempted to assist me by suggesting their, "Baja, or tuna sandwich" which is pretty delicious and I really appreciate their patience and their time. Michelle reminds you to add a treat your meal and is very helpful with her knowledge of ingredients and her sweet personality. Michelle is an wonderful example of the employees at the Phillipsburg location and I would suggest that her managers provide her with employee of the month as she deserves this and so much more!! read more

I came here recently with the family. Food was mediocre. Ordered standard fare like cheese flatbread and chicken sandwiches and soup. The flatbread had a strange sauce that my kids hated. Not your typical marinara but something spicy, so not great for children. The chicken sandwich was dry and tasteless. And the soup just tasted off. The order taker was pleasant. The prices were super high. And all I could think about was that we should have to the chick fil A next door. We didn't because the line was stupid long. But we should have because, well, it's worth it. So, pass on this Panera altogether. read more

Food was mediocre, dining room and bathrooms were filthy, and I ended up with food poisoning. Avoid this Panera.

Met with a friend. All was well and food was good. However I didn't give this location 5 stars because the bathroom was small and therefore easily crowded, and at 3pm it shouldn't feel that crowded in the bathroom. Also, Even though the food was good, the bread (roll they give on the side) was difficult to eat because it was so tough/hard. read more

Rude Staff! they do not put your complete order in your bag'. I don't recommend this place at all. Twice they've left food out of my bag. Tonight, the rudest worker, did not put my parfait in my bag. when I checked and ask for it, they said I ordered a kids yogurt stick. And to top it off, a girl was taking off her bandage in the window showing a coworker! who is running this place, Anyone? read more

the people are getting robbed blind with a smile on their face for a sandwich that has barely any meat on it is insane. Never again. Go to small business delis around the area. read more

Panera in Phillipsburg doesn't open until 10:30. How ridiculous! Service and portion sizes have slowly deteriorated. Who wants to wait until 10:30 to get a bagel? read more

Usually I love Panera but the staff was rude and my sandwich was soggy and disappointing. BOO. read more

The food is fine as other Panera's, friendly staff, but they changed their hours and don't open until 6:30 AM - not good for commuters, they just have to look out their window to the traffic on Rte 22. Super bummed about this change - I have contacted in hopes they would change back to a 6:00 AM open, but no luck so far. They are missing business, especially mine! read more

I'm pretty disappointed. Apparently it's more important to organize bread for 5 minutes instead of taking a order of a customer. Poor service and just a rude thing to do to a paying customer. Whoever is at the register needs to go. Whoever brought me my drink should be the person greeting customers. Much more friendly. I was there Friday September 14th at 3:30. So the staff at the register at that time needs a job where they're not dealing with people. read more

We eat here often because it is close to many of the Easton bike trails - we tend to have lunch before we take an afternoon ride, and then cross the Delaware via the no-toll bridge. This is a better than average Panera with a large clean dining room and always-clean bathrooms. The staff is friendly, quick and attentive, and the food has always been fresh tasting, even the pre-made panini-type sandwiches, which I tend to favor. Unlike some examples of Panera's, the salads have never been given to us with wilted lettuce, another big plus. In better weather, there is a large sunny outdoor dining patio, nicely landscaped. Most times you don't even notice the road noise. read more

What's not to like about Panera, good coffee, healthy food options, quick and friendly service. However at this location you have to watch closely to make sure your foo-foo coffee really is made with skim, sugar-free etc etc and not the first thing the baristas grabs. Also make sure they fill your cup, they sometimes leave about an inch free at the top - drives my wife nuts when she's just paid about $4 for it ! read more

Went here today for a takeout salad and sandwich. All was terrific until I discovered a long black hair in my salad! Then I remembered news stories from a year ago about possible salmonella poisoning from this exact location...researched it and no "conclusion or clean bill of health" ever posted. Well, the hair tells the story. read more

I ordered a Cobb salad and told the girl I hate kale. My salad was FULL of kale. Also I was only the 2ND person in line and it took 10 minutes to get my order- the guy in front of me got a bagel. Not that they ever announced my order. I had to guess that the bag on the counter was mine. Really bad service. One star because the at least the bread was good. read more