Panera Bread spots are scattered throughout our country. It's a no frills restaurant that serves a variety of dishes like freshly baked pasterie many varieties of heathy sandwiches as well as choices from the soup menu. My wife and I ordered Autumn Squash soup and side salad it is absolutely delicious recommend you give your palate a treat by stopping by for lunch. read more

The people working here do not get enough credit. Working in food service is TOUGH, and they take a lot of attitude. I have consistently had excellent service here. The food has been good, and the employees are friendly. The single time an item I ordered was unavailable they went out of their way to be sure it was appropriately replaced with a comparable item, even giving choices. The inside of the restaurant is also very clean. Keep up the excellent work! read more

service and taste seem to have gone downhill long wait in drive thru and just doesn't taste as good as it used to read more

I've been a Panera Bread lover for many years. I needed to use a birthday reward before it expired. I placed my order with Shiloh. She was the sweetest, most friendly employee I've encountered in years! She forgot to give me my pumpkin cookie, and when I went back to the register to get it, she gave me an extra one and apologized for the oversight. She went above and beyond to make sure my experience was great. I also had a coupon off a sandwich. I ordered the Frontega chicken sandwich at Shiloh's suggestion. This was my first time trying it, and I loved it! I will absolutely be getting this sandwich again. And the French onion soup was yummy as usual. Thank you for the wonderful experience with both the food and customer service! read more

Panera Bread - Free birthday treat came in late this year. But just in time lol. And she threw in an extra cookie. So sweet;) - Sandwiches Near Me - North Port, Florida

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I really wish I could have updated my review with a higher score. But after going to this location a few days a week for rapid pickup orders for the past few months, I unfortunately have to say that it will stay at a one-star review, No one ever even greets you when you walk in. Even if they are just standing behind the counter with no customers. Most of the time, my pickup order is barely on the counter, where i have to stretch all the way across to grab my bag, never in the rapid pick up area. Today, I walked in, and the two kitchen staff members were holding a conversation in Spanish and not even working. My sandwich? Not even ready after 15 minutes of placing my order. It was half put together on the counter inside the kitchen, which I could clearly see, with no egg yet. Once I arrived, the two women left the kitchen. Sandwich still not ready. Five minutes later, one staff member finally returned and threw my egg on the bread and then put it in the paper and placed it, not even near me where I was standing. She placed it barely on the pickup for dine in counter, and I again had to stretch across the counter. She clearly saw me and still no customer acknowledgment. There were several people sitting in the dining area, but there were no other orders before mine, which I saw on the screen. Two after mine, for the people who walked in after me. This place has been "north ported," meaning you get employees to fill positions that do subpar effort into everything. No customer service. Has been for years. Terrible management is what causes locations to run like this. read more

Panera Bread - This is how my sandwich was thrown together. It's not the first time either. - Sandwiches Near Me - North Port, Florida

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The food we did get tasted good. But we were charged for 3 extra dressings and only got 2.... And we ordered Bacon Turkey Bravo sandwich and it came without bacon!!!!! read more

Panera Bread - See no bacon - Sandwiches Near Me - North Port, Florida

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As I walked in I noticed barely any customers at a dinner rush time, 1 customer in the establishment on a Friday night. The gentleman at the register noticed me walk in, shrugged and tried to walk away, I went to the bathroom in hopes of coming back to a more welcoming friendly employee. This whole place smells like sewer / rotten eggs right now I can not believe it! Lol. Bathroom at least had toilet paper and towels. A nice young lady took my order , I got the chipotle chicken avocado Melt, and Mac and cheese for here. 20 something dollars for Bread, Mac and cheese and a small drink. The Mac and cheese was lukewarm / cold even at the bottom, very runny , watery , the cheese dripped like water all over my hair. Dirty tables , floors , smelly store , mediocre food and service. Pick any other Panera do not waste your money here . read more

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The customer service team has not been trained in proper customer service skills and/or etiquette. They have no concept of the 3 C's of customer service. They also have issues maintaining an adequate supply of the popular brands people drink, Pepsi. They absolutely can use coaching on proper customer service skills. 10/23/2023. read more

Panera Bread - Sandwiches Near Me - North Port, Florida

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do not normally eat in chain places, but it has been over 10 years since I went to a Panera. Started with the chicken noodle soup, it was good. sandwiches were Turkey and smokehouse chicken. both were prepared nicely and had good taste. hats off to the staff. read more

Very fresh! The food was delicious. I ordered the pick two with the Mediterranean chicken bowl and a side Greek salad. The staff is very friendly. A very busy place to be for lunch but they did a great job read more

Panera Bread - Mediterranean bowl with chicken and side Greek salad - Sandwiches Near Me - North Port, Florida

This is not about a Panera restaurant. Only a product of Panera purchased in a Publix grocery store. I contacted Panera through email regarding their clam chowder, which I buy 2-3 16 oz containers every week. This time I bought 2. I sent Panera all the information , and they sent me several emails asking for the same exact information i already sent them. So insulting. Have to wonder if they know how to read. Doesn't matter now cause I'm done buying it. No clams and hardly any potatoes. Just been buying broth. Quit buying their Black Bean cause it ended up being just the skin from the beans and no actual beans. Their soup is $7 for 16 oz of just liquid. I'll make my own. It's cheaper and better! read more

Food is good but the building is not managed well. On a 45 degree day the AC was running. Everyone is freezing. Employees state they have no access and would need a technician to put the heat on. At 9:30 am they were out of bagels. No toilet paper in the bathroom. Place had many low star reviews obviously they don't care..... read more

Tried this location two times, both times they screwed up my order. Food made sloppy. We got overcharged for the items we didn't order. Very disappointing. read more

Manager doesn't refund money when the orders are incomplete. She doesn't contact Uber eats to explain why they don't have the items shown in the website. She is unprofessional and doesn't care about it. She doesn't make sure to have enough inventory for the day. She doesn't have any manners neither respect towards the clients. Obviously she's there only to make hours and receive her check. Panera Bread should address this issue and fire her for once. I had a terrible experience today and her lack of interest and manners made me stop buying at this location. IF YOU DON'T HAVE THE PRODUCT COMMUNICATE UBER-EATS THAT YOU FORGOT TO MARK IT IN THE SYSTEM AND AS A CONSEQUENCE A REFUND HAS TO BE PROCESSED Study BUSINESS MANAGEMENT AND CUSTOMER SERVICE !!! read more

Very rude older man at register. I asked if the frozen strawberry lemonade was a slushy drink... he said yes but it was a milkshake: I paid over $6 and took it back to him. He did not offer to return my money or anything, read more

Worst Panera ever!! Don't go here they will take forever and then mess up your order... even when there is no one inside you'll wait in the drive through for 40 minutes or more... and inside isn't kept well and you wait forever inside too even if there's hardly any customers. Workers don't seem to have attention to details at all. I've given this place several chances and each time I'm let down. Just skip it and go somewhere else.. read more

Their drive thru is the worst. I ordered ahead of time, one car in front of me, it's been over 15 minutes. What are they doing in there. AVOID AT ALL COST read more

I am Panera bread client for almost 20 years...Which is saying I was most of the times satisfied and kept coming back, but you guys lost me now.! My last two orders were curbside - portions of my first order comparing what I used to get while dining in the store was a joke and I said to myself I am never going to do it again, but because Corona is getting bad I did make second curbside order, which was family feast - I clicked on the email offer and followed description of the family feast by the picture and also text : one full Greek salad, one full Caesar salad, sup and baguette, all described as family feast for 4-6 people for $23 plus tax... I saw that amount for the offer it was fine, so I clicked on it and ordered... when we got home with the order, we realized we got one salad, sup and baguette - missing another salad we called the store and spoke to manager who very coldly said that he can't do anything about it and keep saying "I'll give you a number for corporate"... SO corporate - betraying clients this way is so LOW ..! you offering family feast for $23 - I got one small salad and quart of the soup and baguette for it..! Are you delusional..?!?!?!?!? You have no heart to betray clients this way... yes I saw later on the receipt was for 1salad, but this is very well thought through, when you seeing in "details" during making order - two salads, soup and baguette/ showing picture of two salads soup and baguette, make your choice step is showing checked boxes for Greek salad, Caesar salad, sup and baguette... when you're checking out, then you don't look at the details anymore (you saw them already three times) - you look at the price what you about to pay, because when I was making order I saw already 3 times that I am ordering two salads, soup and baguette...!!!! You take people for fools saying you get full Salad and I got "full salad" which was size of the half salad what you get with Upick2 (which is half off your regular salad..!) Do you think people are idiots...? Would you feed your family of four to six with small salad and one quart of the soup and baguette..????? We feel betrayed paying almost $25 for small salad, quart of the sup with the bread... Not just because of that, also because of the way we were treated, and because you think you can trick and betray your customers this way - you are losing two of your customers of 20 years...!!! I am sure we are not only ones feeling this way. I see your reviews and I am going to add another very very very bad one everywhere I can..!!! read more

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ZERO STARS Order was given to a human but it was entered wrong; tried to get an explanation on cost to correct order however the stoned teenager couldn't comprehend what I was saying I ended up throwing my hands in the air as I could see the blank stare and drool forming we were there for my wife and child anyway; also we were the only ones in line. order came up Bowl of tomato soup, grilled cheese sandwich full and kids Mac n cheese two drink $22.75. (my wife wanted bowl of soup and grilled cheese whole not two orders) As my wife got the food she heard the kitchen staff saying something about breaking down the kitchen it was 1.5 hours till close. Food was exactly what I though, half a bowl of $6 mac n cheese scalding hot perfect for kids to burn themselves and two pieces of un Grilled bread with semi cold cheese in the middle and a bowl of tomato soup that had soggy croutons on top. THE LEVEL OF SHLOCK IS AMAZING. Spoke to the manager after all these issues were made clear she literally tried to explain why grilled cheese wasn't grilled then we had a few words then after 5 minutes she was like oh let me get you another sandwich I said no then she said voucher for free food I told her no I wouldn't take it. Second time to this Place and another time of realizing overpriced, poorly prepared inferior quality laughable place to eat. Literally if you cant make a grilled cheese you should just sell launchables and set a microwave out with a cup-o-soup vending machine. Want real food go to Que Rico down the road. Panera Dead read more

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The service is always fast and seems courteous at most of these Panera chain locations. The food seems to be fresh and it appeared most guests were enjoying their food selections. I am a rewards customer, just moved here from Portland, Oregon .... but the Panera prices seem very high for a fast food type restaurant. I am sure that I will not return to this chain, it breaks my budget. read more

Ugh Word to all Don't put a $5 tip in the box until after you pay My friend and I came in here for a quick lunch and although I do not live in this neighborhood this is a new Panera for me and they were his different things on the menu Especially in the pastry section it was very small so I was a little undecided I placed my order and I was being very nice to my cashier name Haley But she must've been in a terrible mood because she was not liking me at all I don't know if she was judging me because I was looking at the menu too long or if Santa didn't bring her the "John Holmes" replica she desperately needed. Young gentleman in the glasses who brought our food with very nice. It's a small location with a limited menu in comparison to Las Vegas for the New York City area they didn't have the normal things that I like but I ended up getting some good food regardless I just wish I would've went onto the managers line instead. She definitely didn't earn a tip read more

Panera Bread - Sandwiches Near Me - North Port, Florida

Literally the worst Panera ever. I placed a Togo order online and was confused about an option I picked so I called... and called and called. I called 15 times over the course of an hour. No answer. I hit every number they had.. no answer. I eventually got my order and of course it was wrong. I couldn't even call to tell anyone it was wrong. Totally useless. If you ever have a problem or question, good luck trying to talk to a real person or ever getting them to pick up the phone. read more

0 stars! Mad mom! Waiting in drive thru over half an hour. I couldve came inside, ate, and left by now. Whats the point of even being opened if your're under staffed???? If thats not the problem, then WHATS THE PROBLEM?! GO elsewhere to eat! theres plenty of better options CLOSE BY instead of waiting for your bland sandwich for half an hour. read more

Panera Bread - Half hour later! and still not at the window. ‍ - Sandwiches Near Me - North Port, Florida

9 times out of ten they don't have souffles and staff will make excuses for it...Or they'll give you a flavor of souffle you didn't want to cover for it...Mostly, they have no clue... Once I asked for tomato soup and the employee said no and another employee came out to tell me they did have soup but employee was too lazy to go get it... Seriously. read more

food is very bland they gave me half a piece of bacon on my bacon egg and cheese sandwich

Please for the love of God, do not eat here. Being a former employee, this is the worst panera i've ever set foot in. All of the workers had to have been high. Food was not only cold, served w/o the sauce(s) it called for, but it was over 30min late for two items!? I arrived when there was no one in the lobby, and a group before me was waiting over an hour for their group of four. To top it all off, one of the workers called my name not once, not twice, but THREE times to "confirm I was still in the restaurant" without even starting my order? Terrible. If I got a receipt (which I wasn't even given an option) I would have gotten a refund. My disappointment is immeasurable and my day is ruined. read more

I spent $63 to have coffee and bagels delivered to my employees. I included the business name and address on the order however the driver dropped them onto the sidewalk, in front of a different business, with a different address. We received them 3 hours later when the business opened and found them but unfortunately were ruined by then. Never again. read more

This Panera is the worst in the area. It was run much better with the previous manager. They make a lot of mistakes with orders. They only stock half their bakery shelves so they always run out of bagels & pastries. No one keeps fresh coffee made. Sometimes it is really hot in the restaurant. On weekends the place is a real mess. read more

What's there to say? This is one of the few good options to eat in North Port. Check everything, check it again, make sure it's even correct. They seem to average a 20-50% failure rate for me and I go maybe 4-8 times a month. Between food not being in the bag, food being made completely different then ordered (night and day), and food tasting weird. I wish I had better options, but it's here or cook at home and The company Penera makes good food. It's just the employees who prep the food aren't handy capable. At least the ones in NP aren't. read more

This is the worst Panera. I am not visiting this location ever again. Every time I'm here something is wrong. About 2 months ago, there was a car parked in the drive thru lane. Employee parked their car in lane, but didn't think to tape a note to their car stating there is a problem with the Dr I e thru. A couple of weeks ago, I was already in the drive thru ready to place my order and I'm told they can accept cash. Well now I'm stuck and can't get out of the drive thru lane. Idiots work here. Uuuh, put a sign at the entry of the lane that states, no cash today at drive thru. Today, I ordered chicken noodle soup in the drive thru and it was cold. Again, these horrible employees that are hired at this dumpy Panera. So now I'm done. Congrats you idiot/millennials, you've lost another customer. I'm sure the owners have no clue what goes on at their franchise that they paid a lot of money to purchase. Idiots!!!!!!!!!!!! read more

June 2019 update: We tried this place again. My "whole" salad was a smaller than expected portion that didn't reach the rim of the bowl. Worse, staff had added extremely spicy Thai style chicken slices instead of the regular chicken that particular fruity salad is supposed to have, tainting every other part of the salad with red pepper flakes. I picked out as much of this as I could but was not very successful. FYI, fruit and red pepper flakes don't go well together. Altogether, my husband and I felt disappointed once again. He even vowed never to return. We've enjoyed good experiences at other Panera restaurants, but not at this one. read more

This location is incredibly accommodating of customers. I accidentally ordered a salad that had feta cheese when I couldn't have feta. When I asked them about remaking t they were more than willing. I offered to pay for the remake but they didn't make me, which was kind of them considering it was a customer error. read more

This is horrible, I can't believe they think it's okay to serve food like this. The burnt the sandwich then they tried flipping over the bread to hide the burnt bread and they didn't think I would notice. This is funny that they won't think I would notice. read more

Panera Bread - I came into the restaurant and there was a colony of an flies all over the pastries ready to sell to customers - Sandwiches Near Me - North Port, Florida

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This was my worst experience at a panera bread thus far in my lifetime. Im going up to the drive through window and I order my grilled cheese and ask for the kitchen sink cookie. The worker says " I think were out." You think, YOU THINK YOUR OUT your out and you cant even check. And she didnt even ask me. My food was burnt and my cookie tasted horrible, i cried the whole way home. i hope ur happy PANERA BREAD.Q read more

I love the place for breakfast. Not so much today. Only one soufflé, not making any more and two boxes full to be picked up. No light roast coffee. Said 5-10 minute wait. By then the soufflé will be done. They need more help. read more

We get lunch here for the family pretty often. Always good quality and fast service. Clean and neat with nice staff. Favorite is the cheese soup, better than most restaurants! read more

I definitely enjoy the polite and courteous staff. They are responsive to my needs and always try to accommodate a reasonable request. The food is always fresh and the soups piping hot!! If taste is key then the smokehouse turkey is the master. Keep up the great work! read more

The last 4 visits I developed a sick stomach within hours of leaving. Each time I had a cappuccino & one of the baked products. Staff is polite. The whole experience is high volume low quality. read more

I have been a customer of Panera for a long time but as of this morning I will not be going back !! This morning my husband went there to get his usual dozen of bagels, it was 7:50 and the door was opened so he went in and apparently the mgr. She's there every week at that time told him they wouldn't open till 8 ! But yet the door was opened !! He looked over and the bagel bins were full !! He went back at 8:20 and he was told all the bagels were gone !! REALLY !! There's no way they could of sold all those bagels in 20 minutes !! I'm all done with Panera !! They lost a weekly customer for bagels and I met with friends there for lunch at least once a week !! read more

Do yourself a favor and drive to the Panera in Port Charlotte. The extra mileage is 100% worth it. Panera is my FAVORITE for a quick salad, but this location NEEDS HELP! I was in the service industry for years and while their food may be good, it's only good when the order is right! The past 6 times I've been (IN A ROW) they've either given me the wrong order or messed up my order. I don't know if ordering more than one item confuses them, but they have got to start paying attention to what the menu options include and what it doesn't! This will be the last time I go to this location. Panera, I suggest you hire a new manager or hire someone to help them remember the menu because this is getting out of hand. read more