The only person that deserves this five star is Aveon Boy made sure our salad was taken care of with good energy while Manager stood behind and did not help with anything. They walked around on their phones in the kitchen while the new crew came in we sat at the window for 20 minutes while he struggled to get his job done by himself. I'm not saying that he was struggling, but I'm sure if he had team. It would've been a much smoother experience get it together management thank you salad. It looks really good. Thank you again from Aveon read more

Panera Bread - Salad Near Me - North Charleston, South Carolina

Staffer quipped that I had to wait... ordered only a drink cup for the fountain. Hm, not exactly efficient. Sweet tea was nice. Wish they had that up north (probably better for my sugar levels not to!). Exit out to the main road - far easier turning right than left. read more

Panera Bread - outside - Salad Near Me - North Charleston, South Carolina

I was in the mood for soup. I visited this location and was so disappointed. Pulled up at drive thru, they came on telling me that I needed to come in. Went in ordered French onion soup, it was awful. Tasted burnt and it was cold. The small amount of cheese that was added didn't even melt. read more

The entire place smelled like urine, everything was dirty, the walls, the floors, the tables, even the food window was dirty. The avocados on my sandwich were brown, and so was the lettuce. read more

Customer service here is terrible. They also take an extended amount for time to complete orders without acknowledging the inconvenience.

We stopped in for breakfast this morning and had a very mixed experience. The cashier who greeted us was friendly and pleasant when taking our order, so I want to give credit where it's due. Our order included four items, three were supposed to come from the front counter and one from the kitchen. We received only two of the three counter items and waited for our name to be called, assuming the remaining item was still being prepared. After waiting, we realized we were missing a soufflé. I first went back to the front, but there was no one at the register. I then went to the kitchen window and was told I needed to get it from the front. I explained there was no one there. When an employee finally came back, she immediately helped a gentleman who had been waiting quite a while to place his order. I ended up asking another employee if he could please grab my soufflé so I could return to my family and eat while our food was still warm. Unfortunately, the drink station had several issues as well. There were no nozzles on the fountain drink machine, there was no sweet tea available, and the soda fountain sprayed all over my husband's shirt when he tried to fill his cup. We also asked for lids for our drinks and were met with attitude before being handed a stack of lids to put on ourselves at the drink station. Considering the restaurant had opened at 7:00 a.m. and it was only around 9:30 a.m., I was surprised that so many basic service items were unavailable or not set up properly. I understand that busy mornings happen, but better communication, a staffed front counter, and attention to the beverage station would have made a big difference. I hope this feedback helps improve the experience for future customers. By the way there were only three other customers in the dining room at this time. Oh, and one of the pastries we ordered was incorrect. However, at that point of realization we just went with it. Not worth asking to have it corrected. I am sad. Panera used to be one of my favorite places to eat. Now I know every single time I go in there I am disappointed. Every. Single. Time. read more

This Panera's store manager, Alex, exemplifies atrocious leadership. I am bewildered that someone thought that putting this guy in charge of a team was in any way a good decision. I haven't visited a Panera in quite a while. Nevertheless, I've had a gift card in my wallet for over a year and decided to give this location a try despite the lackluster reviews. Upon entering the establishment, I was greeted warmly by the cashier, Latavia. She was beyond friendly when taking my order. I moved down to the serving area and received my food relatively quickly (it was 11:11 am). As I sat down to eat, I noticed that the Parmesan BLT salad I ordered contained no cheese. As I approached the counter, I overhear the manager alerting the team, "We received 15 bad reviews last month and we really need to focus on customer service." Ahhh. The irony... The manager, Alex, then turns to me and says, "What's up, boss?" Weird way to address a customer, but whatever. To each their own. I go on to explain the problem, "Hello. My parmesan BLT salad doesn't actually contain any parmesan cheese. Can I get a side of it?" He responds , "Unfortunately, we're out. Can I get some other cheese for you?" I reply, "You're out?" "Yeah. All I can tell you is I made about a thousand salads yesterday and we don't have any parmesan cheese." "But it's a PARMESAN salad. Why wouldn't someone have mentioned this when I ordered?" Immediately throwing his subordinate under the bus rather than taking ownership of the problem as the leader, he responds, "Yeah, I don't know why they did that." "I just think it's weird you'd sell me a salad advertising parmesan in the product title and then omit it." Without an iota of empathy, he replies, "I'm out of cheese. What do you want me to do about it?" Now, mind you. This is the STORE MANAGER. And mere seconds before this interaction, he was speaking to his team about the importance of customer service. This gentleman is clearly not cut out for managment, let alone running a store. Instead of leading by example, he made a fool of himself in front of his team. Way to command respect. At the end of the day, I can live without a sprinkle of shave parmesan. It's more about how Alex handled the situation. read more

I waited almost 30 minutes for 2 plain bagels with cream cheese on the side. the lady on the mic was rude and didn't want to tell me the total of what I ordered even after I asked a second time to see what the total was. terrible experience. disappointed because Panera should not be this bad read more

Just picked up my food. The food is cold. They missed an item so I went back around. The 2 men looked at me and completely ignored me when I waved them over to the window to ask for my other item. Go to a different Panera this one sucks. read more

Awful, I ordered a sandwich with Chipotle Chicken, Scrambled Egg & Avocado and the avocado was BROWN, it tasted awful be careful if you'll order something with avocado read more

Panera Bread - Chipotle Chicken, Scrambled Egg & Avocado on Ciabatta - Salad Near Me - North Charleston, South Carolina

Hello everyone, I love going to Panera it's one of my favorite places to eat at but usually I would go to the Summerville location. However I have gone to this location twice now and both times my salad's that I order, I have found hair inside of it. I've also notice that the woman working the kitchen is not wearing anything to avoid that happening too, which could be the reason. I think she's also the manager which is even worst. I love the food and it always tastes amazing but it's very disappointing that they don't put more effort into this sort of stuff and it's honestly not very higiene for a food place either. I would not recommend this place and personally I will not be coming back to this location. read more

My work has used this Panera location twice in the past three months for live events we host at our former office. (I've worked from home since Covid). I like to support local and would never pick Panera on my own. The turkey sandwich I had yesterday and the roast beef (they call it a steak sandwich) I had last time are both very underwhelmed and flavorless. You have to cover it in mayo and mustard and salt and pepper to get any kind of taste. At least they do supply those things in the catering box! The order we picked up yesterday, one of the bags had spilled coffee all the way down the inside causing a whole row of boxes to be stuck together. Not impressive when you're trying to feed your visiting software partners. I've been spoiled with making myself and having local businesses making me so much better sandwiches that this is not the sandwich shop for me. read more

Panera Bread - Catered lunch for our work event. A different turkey and bacon sandwich on tomato basil bread - Salad Near Me - North Charleston, South Carolina

Pretty coolio place I come here at least once a week to enjoy in some Mac and cheese and a sandwich for my partner

Service is beyond slow, especially for single meals. Sandwiches are thrown together and employees are working with headphones on. Might as well save your money. read more

Thought we could get some nice breakfast delivered this morning, and since I hadn't had Panera in decades I decided to give them a try. What a disappointment! I ordered the 4 breakfast sandwich combo with a bacon, fresh egg, and cheese on brioche sandwich. The bacon was so thin you could read a newspaper through it, and the yolk was absent from the egg as well as the wrapper - it was nowhere to be found. The second sandwich was supposed to be a scrambled egg, sausage, and cheese but was another disappointing bacon version. The two ciabatta sandwiches, 1 scrambled egg and cheese, 1 bacon, scrambled egg, and cheese, were absolutely flavorless. Had I not been able to smell and taste my homebrewed coffee, I would have had to take a COVID-19 test because these items have zero taste. Overpriced, underseasoned as in totally lacking in any kind of flavor whatsoever, from the bread to the egg to the cheese, and even the paper-thin so-called bacon had no hint of salt, smoke, or any defining character at all. Where does one even get components of such a bland nature? The bear claw was fine, with flaky pastry and slivered almonds, but was the same you could purchase anywhere that sells such. I suspect strongly it is trucked in, not made fresh in-house. It kept breakfast from being a total loss, but didn't make up for the fact that I paid too much to not receive the items I ordered, and to find the items received so incredibly underwhelming. I will not be ordering again. read more

Panera Bread - An acceptable if rote bearclaw. - Salad Near Me - North Charleston, South Carolina

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I love Panera Bread but this location is my least favorite. They never have bread bowls, no matter the time, and they actually would not accept cash one evening i came in, even thou they didn't close for another 45 minutes. Do not go there to study or do anything that requires concentration because the employees play around and goof off too much, making it loud and somewhat obnoxious !!! I no longer will be going here and will find another location. I do love the food here, too bad employees had to mess it up. read more

We got 2 sandwiches, and they didn't make one of them right. As a whole it was alright not bad not amazing.

Placed an order through the App last night for pick-up this morning @ 7:10am. It wasn't much, 3ea bear claws & chocolate croissants (one of my coworkers has never had the latter!) a bagel and 2 caffe latte. Simple right? So I arrive about 10 min before opening and occupy myself by reading through some previous Yelp reviews. Frankly I was surprised at the low ratings and complaints...but I'll get to that. As always, I start every review with a 5-star rating and deductions come as they are achieved. I walked in to a pristinely clear store, and was greeted by Prea, a most pleasant and welcoming host. Since I was a few minutes early I decided to check out the tables and restroom that were frequently commented on in prior reviews. Bathroom was spotless and well stocked but the tables were sticky. My assessment is that the varnish on the table was softened and degraded by the cleanser they use, because I was the first person in that building other than staff. "Bing", my App says "Order Ready". FYI - Apps LIE. I approached the counter again, and Prea said she would check in the back. Upon her return she apologized and asked me what I ordered. I gave a brief description and she returned to the back to check again. (Ok, gotta pull a star.) Again, she returns empty handed, asks for the phone # associated with the order. Still couldn't find it so I drew it up on my phone. That did the trick, but it was way past 7:10. Prea scrambled to carefully prepare the pastries as someone in the back hustled with the Latte. I fully appreciate the efforts but those labor intensive Lattes must have really been a challenge for the 5 other employees (including Manager) because I wasn't able to get out with my completed order until 7:27. Needless to say, someone dropped the ball. Me, I dropped another star. Food was excellent as always, but presentation is half of that, and here was their rating downfall. Hats off to Prea though, she kept plugging away, picking up the slack and doing it with a smile. read more

Panera Bread - Front of location - Salad Near Me - North Charleston, South Carolina

I bought the unlimited coffee for the 1st time in years. I stopped in to try it. The coffee was burnt and not even hot, around lunch time. The creamer canister looked like it was sticky and dried up around the rim. The fountain juice in the back was very bitter tasting. I dId notice that they walk around with gloves on cleaning and wiping things. When ordering and handling money no gloves, and touching the cup without gloves after the transaction. The selection of pastries are nice, even though I think it would like better covered. Bathroom was clean. Customer service was good. read more

Wow, lots of disappointed people commenting here. My wife and I stopped in for coffee and a quick breakfast on our way to Aiken from the Charleston airport last week, and had no problem. Manager and people behind the counter were friendly. Also stopped several days later on our way back. read more

*online ordered *poor service *complete wrong order *the wrong food was BLAND. Extra pressed it took so long just to get the wrong order read more

They were out of product, bread. The store was filthy! Drinks are expired and contaminated. Lobby smelled like trash. Trash outside was over flowing. Manager, Cam, on duty had an attitude and wouldn't speak to anyone. Treated his employees terribly. Bakery case was empty. Bagel wall was empty. Only positive thing there was the Cashier. She was nice. read more

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I'm seriously addicted to their vanilla cinnamon rolls. This was my first time to this location. Quality same as other locations. I was early ..6:30 am. I went thru drive thru. They seriously need lights. It was so dark in the back of their store I was freaking out someone would get in car with me. read more

Panera Bread - Vanilla cinnamon roll - Salad Near Me - North Charleston, South Carolina

Went to the drive through and started to order. I was interrupted by the employee on the speaker who was mimicking me in an exaggerated white girl voice. I just drove away. I'm not trusting a racist p.o.s. to handle my food. read more

Just stay away. Usually I'm a fan of Panera for quick lunches but this one is terrible. Ive had a few lackluster experiences here because its close to my work, but this one finally pushed me over the edge to give a one star review. Here are the bullet points. Bad cashier/ordering experience. There was one party ahead of me in line but between their pickup orders not being ready and the cashier letting several people behind me jump to the front for pickup, it took over 10 min for me to get a chance to order. I ordered a margarita flatbread and the basil was old and black. When there are only 3 ingredients on a dish its pretty noticeable when the basil is black. I tried several tables and they were ALL sticky or dirty. Another customer noticed me looking for a place to sit and said "yea, they are all sticky". This was before the lunch rush so no excuse there. The bathroom reminded me of a dive bar on a friday night. Sink broken with little more than a drip for water pressure, urine all over the floor. Just gross. There are so many options is this area, I'm done giving this dump chances. read more

Panera Bread - Salad Near Me - North Charleston, South Carolina

Food was fresh and the staff were amazing! They went above and beyond. Store was clean and had so many options to choose from. Food was absolutely delicious! read more

Great place for lunch when looking for salads, soups, sandwiches and more. This location is located right off Ashley Phosphate, and has an outdoor seating area. I personally like the salads, like the Fuji apple chicken salad. They also have seasonal salads that are pretty delicious, like the Ancient Grain Arugala chicken salad. Soups are tasty too...love the butternut squash soup, chicken & rice soup and even tomato soup. Then they have a large pastry case with too many goodies. This location is new, a little smaller in size than other locations. Service is good, with typical greets at the register. Nothing more though. Join their Panera Club and you'll earn points. read more

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This panera location is kinda odd. It's not the easiest to get in and out of based on location and the staff is a little meh. It's a pretty good size and a good spot for a meeting with wifi and coffee or lunch. The mac and cheese still crushes so they got that going for them. read more

Panera Bread - Salad Near Me - North Charleston, South Carolina

Pricey and not such a friendly staff! This was my first time here and was asking for help with the menu to see what they'd recommend and they were not helpful at all. I paid $20 for a meal that was ok. I honestly could've gone elsewhere and gotten better service. First and last time at Panera. Oh make sure you ask for the .99 cent desert they won't tell you. My friend told me to ask for it otherwise I would've known nothing. read more

Panera Bread - This is the menu- full. - Salad Near Me - North Charleston, South Carolina

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Service is not the greatest. The shift manager was doing her best. We were there at 11am and there was a question about if they could make salads because the truck had not come. We got the last greens. Not a big deal, but the manager (and I agree) believed this should have been noted first thing in the morning rather than in front of three awkward salad craving people. My salad was soooo good! read more

Panera Bread - Salad Near Me - North Charleston, South Carolina

I've given this location several tries. Unfortunately, today was the breaking point. After ordering I tried to find a table that wasn't sticky, but I couldn't. (I'm not talking a clean table, although most were dirty) The tables were like the back of a Post-It note sticky. Gross! Think of all the germs those tables are harboring. After receiving my food, my 1st bite was semi frozen. I took it back to the window and the kid proceeds to argue about how it's not cold. I asked for it to be remade and for it to be packed to go because the filth of the dining room was off putting. After 5 chances, it's time to cut my losses and not return. read more

Came to this location for a lunch meeting. Inside is clean. The associate at the register was friendly. We both ordered the teriyaki chicken and broccoli bowl. My expectations weren't high but it turned out to be delicious. The portion was huge--I definitely couldn't eat the entire thing in one sitting. It came with chips which I didn't really care for. I love the presentation on the white plates. Getting out of the parking lot is a major hassle! I'm not sure I will return to this particular location. But I would get the bowl again from a different one. read more

Steer clear of this Panera! I walked in and looked at the menu - there were 3 or 4 people standing around and no one said a word. That should have been my clue to get out of that place!!! Finally, one lady asked me if I had any questions. I placed my order for a Bacon Turkey Bravo - asked for it warm. There was no one in the restaurant yet it still took over 10 minutes to get my order. I took it to go. The lady making it put it in a bag and it had nasty pieces of food all over the bag. Knew I should've left! So, the Bacon Turkey Bravo comes with Turkey, bacon, Gouda, greens, tomatoes, a sauce, and tomato basil. Guess what I got? Just Turkey and cheese! I was already home at that point so luckily I had some tomato and greens to put on the sandwich. I will never come back to this location - I would drive to another Panera farther away than be subjected to this overpriced trash. Stay away from this Panera - it is horribly managed and I don't know why they're still in business. read more

Panera Bread - Never going back here - got home with what I thought was a bacon turkey bravo. Guess what?? NO BACON!!!! - Salad Near Me - North Charleston, South Carolina

Ordered a Fuji apple salad which I have had before. It had about 59 of these pink slimy gross things in it. And I couldn't even get a refund as I had already left the premises when I noticed read more

Panera Bread - What is this stuff? - Salad Near Me - North Charleston, South Carolina

Nobody came to drive through to take our order. After going to the window to wave someone down to put in our order, it was incorrect. Went inside to get the sandwich remade, same story inside: nobody at the counter. When someone finally came around front, she then ARGUED with me about what I ordered. While they did fix my sandwich, service at this location is abysmal. Avoid at all costs. read more

Trash trash trash. The employee cursing up a storm. Food took over 20 minutes to get. Place was empty and gross. The bathroom was a complete mess couldn't take my kids in there. read more

Order on line never go the food Panera stated not their problem call door dash. NO help 21.94 down the drain. Will never eat at a Panera Bread again read more

After receiving a "compliment" from what seems like Alyssa's friend/coworker (I didn't approve it), telling me that my review was wrong and I shouldn't go around spreading lies, I know this is an establishment that I don't want to visit again. My boyfriend and I avoid this location at all costs now. We will go to Summerville instead where the service seems better and the food is still good. I don't spread lies and I rarely give one star reviews. When I do, I provide a list of reasons for my review. This is another reason I do not want to give them my business. I was also notified that the review was flagged. Which I have never had happen before. Wow. read more

When I say this is the worst Panera in the area that is not an exaggeration! Walked in and waited 15 mins for someone to come to the counter to take mine and 6 other people's orders. I can only guess they were waiting longer than me before I got there. Mind you there was some girl who stared at us the entire time as she wiped down the drink area but never acknowledged us. 2 people left and walked out and I was very close to following them. Finally another customer walked up to the rapid pick up area and flagged somebody down to help all of us. Oh it didn't get any better. The entire staff was just miserable. I understand finding people to work is tough nowadays but the one's who do show up are just there for the paycheck but will do the least work. The lady who took my order rudely threw my bag of pastries on the counter and walked away. Instead of waiting another 15 minutes for her to return I reached around the register and grabbed my receipt myself. I would comment on the outside of the building with the dirt and overflowing trash cans but this is North Charleston so nothing new here. read more

Panera Bread on Ashley Phosphate Road in North Charleston is one of my favorite Panera Bread locations in the area and a quality stop for all things sandwiches, soups, salads, and bakery items. I have had a really good experience every time I have been here and everything has been fresh and delicious. They are well worth a stop for good food at a good value. read more

Panera Bread - Panera Bread - Salad Near Me - North Charleston, South Carolina

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