This location has always been helpful. It is in the perfect spot. I sometimes place a to go order before I get on the train to head to DC or Philly. It is the perfect set up, order online for the time you want it, pull up, walk in and grab your order and be on your way. The food lives up to how it always had been. I love the pick 2 option. Sometimes I can never choose so I can get 1/2 of either a sandwich, salad or soup I love their macaroni and cheese. My order has always been right, including any requests I have had. The staff have always been great. Whether that is kindness to helping me order, or cleaning tables etc. You can choose to order with an employee or a kiosk. There is interior dining areas and exterior areas to dine. Parking can be trouble some as there is a starbucks nextdoor. read more

My sandwich and soup were both delicious. My friend said her grilled cheese was good, too. I am happy I got to try one of their stuffers. The roll was soft and delicious, as well as all of the stuffing inside of it. The Broccoli Cheese soup was hot and yummy, as well. Typical Panera atmosphere with tables and booths available. They do need to pick up the dining room and restroom better, but I'd go back for one of their stuffers for sure! The counter person was very helpful, as well. In the mood for a Pick 2? Check Them Out! read more

Panera Bread - Pick 2 - Steak Stuffer and Broccoli Cheese Soup - Sandwiches Near Me - Newport News, Virginia

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OMG, this is the worst panera location in the history of mankind. Honestly, I'm not huge fan in general, but I do really enjoy their Mac n cheese, even their store bought Mac n cheese. The Mac n cheese here tastes like the macaroni had been swimming in the swimming pool and is so soggy, it's def over cooked and the cheese tasted like water as well. What a disappointment. The tuna sandwich was good, the pickle on the side was small though. In general, I've always said, over priced, when you got places like Jersey Mikes or deli's that are the same price and their quality and dice is better. We do enjoy the bagels here though, and the brownies. read more

Panera Bread - Sandwiches Near Me - Newport News, Virginia

Panera has some really good food. A bit on the pricey side, but worth it IMO. I love the breakfast croissants. The croissant is so delicate with a hint of sweetness. I add garlic aoili to step the game up. I also love the Italian sandwich as well. This Panera is close by for me and typically isn't overcrowded. The free WiFi is a bonus. It's fast and reliable. read more

Panera Bread - Bacon, cheese, egg croissant with a drink. - Sandwiches Near Me - Newport News, Virginia

The food we received was good; however, items were incorrect and missing from our order. I ordered in store on the kiosk for pick up. It was disappointing to find when I got home that things were missing and incorrect. The receipt looks like someone is supposed to check the order for accuracy, but that clearly wasn't done this time. read more

Sometimes you just want familiar and something you know will be good and for me that is the Panera broccoli cheddar soup and baguette. Luckily this spot came through and my choices were yummy as I remember from other Panera's. Everyone I encountered from the lady who took my order to the gentleman who delivered my food as well as when I had to ask for a to-go cup for my soup were super friendly. The inside has a range of seating from booths to tables (of varying sizes) They are a great spot to grab a bite to eat. And have free wi-fi for those wanting to do some work. read more

Panera Bread - Broccoli cheese soup with baguette-yummy - Sandwiches Near Me - Newport News, Virginia

Food was good and ready quickly. Staff was polite and friendly. Wasn't very crowded that evening.

Literally found a health hazard in my Green Goddess salad and couldn't eat it. A waste of money and left with only half a sandwich for dinner. read more

Panera Bread - WHY does the avocado in my Greek Goddess salad look like this.... Salad straight to the trash. Thanks Panera in Newport News. - Sandwiches Near Me - Newport News, Virginia

Horrible. A huge piece of curly black HAIR in my food. I've been going there for years and recently the salad portions have been inconsistent and there was a HAIR in my salad and I will never be returning THIS location. read more

Panera Bread - HAIR IN SALAD. - Sandwiches Near Me - Newport News, Virginia

First time at Panera Bread for breakfast (Warwick Ave., Newport News, VA) .. and most likely the last. What I ORDERED VS what I GOT: This is their Ciabatta BACON, EGG and CHEESE sandwich...?? (Don't mind the ketchup, it's a NJ thing) What a JOKE! Now the soufflé was tasty, but not worth another visit to Panera Bread read more

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The reason I can't 100% reccomend yes or no is because they are a total hit or miss! I order bagels regularly for my breakfasts. I cut, freeze, and toast when ready to eat. Sometimes the bagels are perfect, sometimes are are severely undercooked or overcooked. The bagels available around the area leave me with little other options than to stick it out with panera. I will say though, when I tell panera of my troubles they make it right. However I have to drive all the way to the restaurant to make it right, even though my order was a delivery. read more

Panera Bread - Sandwiches Near Me - Newport News, Virginia

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Disappointing day here. Their new avocado toast small amounts of chopped avocado, not representative of the picture, which looks like an amp supply of smashed avocado spread on toast. Miserable chopped avocado pieces and mayonnaise on top. - huge mistake. Yuck! This dish was a total bomb . At least the cinnamon bun with the brownie on top was a home run for my niece. At least they were quick to add more avocado when I complained.. read more

Panera Bread - New avocado toast - Sandwiches Near Me - Newport News, Virginia

Very quiet and nice place to eat lunch BUT they've had the same blown speaker at the front of the store for over a YEAR and its sooooo annoying! I come back every couple of months because the location is central to my kids and work, but I always leave disappointed AND more importantly I have the WORST headache when I leave. I have no idea why this hasn't been addressed or fixed by now... if you decide to give it a try then you may want to avoid the window section in the front..... you'll save yourself a huge headache and a unintentional shitty afternoon. read more

I come here often. I love this location. Great service, usually always cleans, and the good is always fast, got, and has great portions. They have yet to mess up my order. read more

Ordered a catering order to feed 30 dignitaries who flew in from all over the country for a business meeting. The order was to be delivered between 11:30 - 11:45 am. I got a call from the Panera catering manager saying it would be closer to 11:45. The order arrived at 12:20 AND the order was short napkins and chips, in addition to setting the business agenda more than half an hour behind schedule. These executives have planes to catch! I called and spoke to the catering department and he "understood my frustration" but understanding doesn't feed a room full of hungry business executives. Obviously their management needs training on how to schedule and train, what to do in situations like what occurred this morning, and the drivers need training too. If you can't find the right place to deliver an order, you call the customer. If you can't reach them, you leave and deliver the other orders. You try to contact the first customer after you deliver the other orders on time. I have worked in customer service for decades and I would NEVER allow this kind of "service." I offered several solutions including having a manager leave to deliver the orders. All of my suggestions were declined. This place has been blacklisted and my company will NEVER do business with them again. Save yourself a headache and don't ever use this place for a catering order. I can honestly say I won't eat at this particular place with my family ever again either. read more

I was going on vacation but needed lunch before hitting the road so I stopped at Panera bread. (My favorite restaurant.) But it took 40 minutes to get a drink and two sandwiches. read more

We have had great experiences here! I absolutely love the curbside option. It has always been super quick and accurate. The food is always hot. read more

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Yum! Recent go to lately! My kid loves the Mac and cheese and their bagels. Unfortunately, the bagels can be a hit or miss, meaning sometimes it can be just too hard and much harder for my kid to eat. However nonetheless they are still tasty. The Mac and cheese and their kettle chips are a staple for me! Toasted chicken frontega is delicious! I wish I could get chipotle Mayo on the side in addition to my sandwich because it is so tasty. Service is great and whenever I do a pickup the time it says it will be ready is always exact! read more

Panera Bread - Toasted frontega chicken sandwich - Sandwiches Near Me - Newport News, Virginia

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Joined the sip club, made my order and someone stole it. I waited and no one put my drink on the counter. When I asked the lady she said the guy stole it and gave me the another one. Places clean. read more

I am really shocked at the quality of food. I went ordered at Bacon Egg and Cheese sandwich and when I got to my car they gave me a sausage egg. I took it back inside and when it was made I barely had bread or cheese, the egg tasted liked imitation egg and there was 1 piece of bacon. For almost $7.00, it was a waste of money. read more

Panera Bread - Bacon Egg and Cheese on Ciabatta Bacon, Egg & Cheese Sandwich.. - Sandwiches Near Me - Newport News, Virginia

I stopped going to Paneras a few years ago because the quality of food went way down and the service did too. Upon recommendation I bought a pint of their baked potato soup and was surprised it was pretty good read more

I've been here a handful of times and I really like this location. Friendly, clean, and great food. I always get the same thing. Yep - I'm that person. lol. I like what I like. The quality here is really good. You get what you pay for and what you order. I'll keep coming back to this location as long as they provide the same great service! read more

Popped in this rainy Sunday and had the most delicious tomato soup. It was so good I didn't think to take a pic until I was nearly done. That and a half grill cheese sandwich (add the bacon you won't regret)... if you can sit by the fireplace like I did it really will warm up your body in every way. Food took about 7 minutes- which seemed fast to me (but a good thing) read more

Panera Bread - The awesome seat by the fire - Sandwiches Near Me - Newport News, Virginia

Went to pick up my usual Thursday order for the crew where I work. Got there but no order waiting on the rack. Went to the counter to ask where they were putting the pick up orders. A very rude and obnoxious male shouted, "What do you want!" I told him I was looking for my order. He told me (rudely) to go to the front counter. I did and the young lady there attempted to send me back to the counter where the rude individual was. At that point I said, "never mind" and proceeded to leave. She then looked behind her, picked my order up (my name on the bag right behind her), a proceeded to catch me before I got to my car. I thanked her for her help and proceeded to leave. Once I got to work I looked in the container and there was the cream cheese thrown in with the bagels. Containers thrown right on top of my food. This place is getting pathetic with the quality of their food and the lack of service. With a WAWA, a Krispy Kream and a Dunkin Donut near by, I'll start getting my morning meeting food ANYWHERE but here. read more

Healthy choices of really great food. Soups and sandwiches are freshly prepared. Mixed fruits are also available as well as desserts.

This is a solid Panera located in the busy Jefferson Commons shopping center. This area can be very busy on weekends so keep that in mind when out here. As Panera locations go this one has all the things I love about them: fresh and flavorful cafe food, great service, and plenty of cozy seating. Each time I have come here my order has always been correct and timely, considering the items are prepared fresh and there are generally lots of customers here. A few of my all time favorite items include the creamy tomato soup, the cuban sandwich, the steak and arugula sandwich, the southwest chicken salad. You always have the option to customize any item of Panera's menu so there is something to please everyone. read more

Panera Bread - Sandwiches Near Me - Newport News, Virginia

Solid Panera location. The perks - they are pretty fast and efficient compared to other locations, generally have an excellent soundtrack playing, and the dining room layout has several natural divides that make a large space feel like a smaller, more intimate coffee shop, which makes it a great spot to do a little work on the free wifi or catch up with a friend. The downside - the layout of the store is narrow, so getting into the ordering line, coffee/soda line and food pick up line constitutes a lot of traffic and bumping into people. Also, not the cleanest Panera location I've been at -- most of the time the tables are dirty when I come in here, and you have to clean one off for yourself. Small parking lot that they share with Starbucks makes it hard to find a place to park during busy lunch hours. read more

This Panera location is consistently disappointing. Each time in the last couple of months that I've ordered an iced coffee here, this is the only location that doesn't mix the drink...at all. I'd say maybe this is an overall Panera thing, but every other Panera I've been to makes sure that the drink is mixed. Today though, will be my last visit. I ordered rapid pickup, and my drink wasn't even made! To be clear, this wasn't a time constraint thing, they just...weren't completing the drinks. The half and half and syrups were sitting in an open cup on the shelf (no lid or cover, despite people walking by) and then everyone had to fill their cups with iced coffee from the bubbler. If I had ordered in store, this wouldn't have bothered me but if I'm ordering rapid pickup, I kind of want my drink done so I can go...that's kind of the point. Beyond that, I ordered a bagel sliced and toasted with butter and a cream cheese. Bagel was sliced, not toasted, and no butter to be found. I'll admit that it's a small thing, but with the consistent lack of following the most basic directions on orders at this location...combined with the coffee thing? I won't be coming back to this location again, at all. I would rather drive the extra ten minutes to the next closest location to make sure that my order is actually done correctly, and that I can expect with reasonable certainty that it will be complete and ready to go for me when I order for pickup. Unfortunately, because the other location is so much further...I probably won't be going to Panera much anymore and will be cancelling my MyPanera+ Coffee subscription ‍. read more

Awesome service. I needed a special order due to medical restrictions and the manager Jaquilyn accommodated it with no hesitation.

Subpar at best. The employees are pleasant, but there's no consistency in the food quality/serving size

We have been having to use the different Panera's in the area for teleworking because we just moved back to the states. This Panera has been very clean and as always the product is delicious! We have been partial to the pick-two lately, and so far we haven't been disappointed with any combination that we've created. Because we are there for extended periods we've been able to observe them cleaning and managing the COVID regulations and they are doing a great job. I've also been impressed that they have been okay with us being there for hours at a time. read more

They remodeling this Panera. It's really nice inside. Service was great, I ordered from my table on the app. The food was perfect, exactly as ordered. read more

Food is always great but today I did not get all my food did rapid pick up. Everything was check as being verified it was in the bag but there turned my pick two into a pick one. Tried to call to get the sandwich part at least refunded could get ahold of anyone. It would ring for a little while connecting then sounded like it got pick up then would be disconnected. My ordered number is 550198360 if customer service wants to help. But for those ordering verify before you drive away because they are not. read more

Panera Bread - Soup is good but wish is had a sandwich to go with it! Don't check the block if you did not put it in! - Sandwiches Near Me - Newport News, Virginia

Honestly the food quality just gets worse and worse. I eat here at least 3 times a week and I'd say the food quality is only good a fraction of the time. Today was a last straw with the raw egg on my breakfast sandwich. I posted a picture of the raw egg white jelly just so you could see how gross it was. A few months ago I even found a broken piece of glass in my macaroni sandwich. Why do I keep going back? Idk. I love Panera. But I'm going to have to find another location. Ugh. read more

Panera Bread - Gross - Sandwiches Near Me - Newport News, Virginia

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I've really missed Panera since I've been in Canada (no, they're not in my province yet, I checked). I met an old college friend here for a late lunch, and got here early. It was hot as blazes outside, so a frozen strawberry lemonade was just the thing to cool down! And a cookie with everything but the kitchen sink in it. Yum! When friend arrived, I got the 1/2 and 1/2 combo- half macaroni and cheese and half Cuban sandwich. As delicious as I remembered, with the added bonus of catching up with an old friend. read more

Pleasant employees Food excellent Got the Steak & White Cheddar Took 11 minutes to get food but was worth the wait read more

Solid Panera location! We enjoy the quick ordering from the tablet kiosk when we go to Panera. It definitely beats waiting in the long line, plus you get to see exactly what comes on which sandwiches and can customize them straight from there. As per usual, it took about 20 minutes to get our food, but it tasted great! The only thing I would say is the bread was a bit over-toasted on my panini. I got my favorite, the Frontega Chicken Panini. I highly recommend trying this one out! We also utilized the "Order from your table" option and ordered 2 cookies that tasted amazing! Their selection of great tasting teas always gets me excited when visiting as well. Time after time I forget how much I enjoy Panera until I taste their incredible food and drink. Thanks guys! read more

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This is a standard Panera. Good food, pretty on point service. The reason I give it only 3 stars though is due to cleanliness. EVERY time I come here, I cannot find a clean table. Either hire more employees or find ones who can clean tables. read more

Great food. Great service. Quick with register or quick lanes. Yummy! As always i got the pick 2. Today i tried the watermelon feta salad. Delicious and refreshing. Superfruit smoothie, which is a usual for me. As always love it. Coffee, another usual. And the mozzarella and tomato panini. If you enjoy caprese or Italian, this is a winner. read more

Panera Bread - Pick 2 Watermelon feta sald & mozzarella and tomato panini Superfruit smoothie and of course coffee - Sandwiches Near Me - Newport News, Virginia

I ordered 2 sandwiches with 5 other people in front of me in the que. Somehow the 5 people who were in front of me had all finished their food before my food had even left the prep station. People that ordered food 10mins after my order were being served before me with larger orders. I don't know if it is an employee slacking off as I heard a woman behind the counter complaining she wanted to go home, but it was the worst service I have ever received at a fast food chain. If I wanted to wait for 30+ minutes for food I would have gone to an actual sit down restaurant with better food options. Last the new formula for the chocolate croissants is bad. they are tougher more solid. The old formula for these was much better as they were soft and flaky. read more