Tropical smoothie is a regular stop for my girls after dance class, and they have a QR code on the counter asking for reviews, so ok! It bugs me endlessly that they only offer one large expensive size, except for 3 child size flavors. My girls never want those kid flavors, so 2 huge drinks are nearly $20! Ugh! This location is clean, steady drive through business, courteous employees. I am not in there during busy times so I have no idea if quality suffers. I get the reason for high prices but I don't like the limited kid size flavors or only a huge size? I mean can't you offer a medium size? read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Poquoson, Virginia

See all

I have order through this location maybe 6-7 times since living in the area. The first couple of times there was no problem. Recently in the last year, 2024/2025 service has been extremely slow. One day we ordered via online/app while in school. When we went to pick it up 15/20 min after ordering it was not done at all, and while waiting it still was still being made. It wasn't until my friend had to ask what was going on. 10-15 min after that the order was done. The order was two smoothies, a granola bowl, PB toast and another bowl. Interior is ok. Generally clean. Overall the beverages and food are ok. But, not fantastic. I stick to smoothies here. read more

Add chicken to chicken wraps. A meal is $18 and it's like eating a salad in a wrap. No thanks I make a wrap at home.

Just an update to yelp search... came because yelp said "allows dogs" but arrived to see a "no pets" sign on the window.

Staff not friendly at all...said please and thank you myself but did not have the same courtesy back. They were young but that is no excuse for not being polite to paying customers. read more

The food is great! The service not so much. Do not come here on Wednesdays! I had a terrible experience with the staff here on Wednesday they are very lazy, so not take passion in their job and just extremely Lazy! But the other staff that works here is actually very nice :) read more

can't go wrong! not very busy on a sunday mid-afternoon, and got food quickly. tasted like every other tropical smoothie (delicious) so no complaints there. read more

Usually eat there once a week and it has steadily gone down. I always get a thai wrap and it is used to be packed with lettuce and carrots and the right amount of dressing. Nowadays it may have a few leaves of lettuce and it is so flat and dry. Today I order the basil ginger wrap and that was the last straw. No lettuce or spinach and hardly any dressing. Thought I prepared for this and ordered dressing on the side. The employee said my extra dressing was in the bag. Not! Why did I believe him? read more

Tropical Smoothie Cafe - Needs lettuce, spinach and dressing. - Juice Bars & Smoothies Near Me - Poquoson, Virginia

I ordered the Hawaiian Breeze and the Signature salad. Both were delicious and a bit on the sweet side. The restaurant was clean and the decorations were pleasing to the eye. The service was quick and ran like a family owned business. Though this is usually a place I'd go on a hot summer day, their smoothies and hot food hits the spot every time :)/ read more

I came into this Tropical Smoothie Cafe with my wife and kids a couple weeks ago and the person that took my order was very professional and she new what she was doing. She had blue hair and a very uplifting spirit. I had ordered the New Seasonal Dragonfruit Smoothie and the smoothie was beyond perfect! This girl seemed like she had been working there forever. After we had gotten our smoothies she made sure to to say bye to us and the kids and to be safe! I'll definitely be coming back here again with the treatment she gave my family! Thank you. read more

This location just changed ownership and it is disgusting. I had a horrible wrap there about a month ago and I asked for a refund. I decided to give them another chance yesterday.....again, a horrible thai chicken wrap,,,, the chicken tasted old and hard, no sauce , small. I eat often at another location and know what these wraps should taste and look like. I will never eat at this location again. Unless they change ownership again! read more

Sitting in line at the drive-thru waiting for a smoothie for 14minutes so far and only three cars back definitely not fast food or fast service read more

I was a little late after the closed and the owner so kind enough to take my order and make it himself! I've never had such great customer service!!! read more

Don't bother ordering supplements you won't get them owner encourages employees to cut corners by not putting in supplements or splenda to the orders. read more

Tropical Smoothie is a good chain restaurant that can curb your fix for a smoothie on a hot day. If you want to eat out and not eat something too heavy or fattening, this is the place to go. Had better smoothies, but it's pretty good! You can get boosters like most smoothie places, and the sandwich/salad/wrap selections are pretty good! read more

I've ordered through the drive through many times and always welcomed with courteous staff...food taste the way it should. And I've orders via door dash and the quality and timing of service is as indicated. No complaints! read more

The owner is so nice!!!! I go probably 4 times a week! My whole family loves this service and their smoothies!

Do NOT eat here. Filthy and the worst customer service I have ever experienced at any TSC. I was so surprised floors and tables were dirty. The place was empty and it slow time of day. Ceiling tiles dark brown and flies noted probably because drive through window was wide open. I will never return here. read more

Not good. They over charge you. They don't add the supplements you ask for. ( I can tell the difference) I ask for no sugar and they still put it in there. Any food I get they just throw it together sloppily. Very disappointed. read more

This was honestly the worst service I have ever recieved. I came in on a Thursday afternoon with one family ahead of me in line. It took about 10-15 minutes just for them to take my order then about 30 minutes for me to receive my smoothie and flatbread. The man who took my order came out after about 15 minutes of waiting asking me "what did you order again?", went to the back, then about 5 minutes came back to the front of the store & looked at me like he forgot me again then went back to make my food. I was in there for about 40-45 minutes total for one smoothie & one flatbread, causing me to be late for work. I have never experienced such slow & disorganized service in my life. If I hadn't already paid for my food, I would have walked out. read more

I just ordered a baja chicken wrap and there is a large hair between the Baja wrap and the melted cheese. Terrible.

I love this place. Very friendly and quick. Customer service is great. Smoothies always taste good, and the food is the best. Come here 4-5 times a week, and always good! read more

I love the quality customer care and attention to detail that this Tropical Smoothie has. I have been here many times, almost on a routine basis, and the service has never failed to amaze me. When you're a customer here, you get treated like a regular. You're always greeted with a friendly smile and a willingness to give you whatever you wish! While eating here, I have had the workers come and ask me how my meal was, if they could get my trash, and if there was anything else they could get me. It really makes me feel like they care about me and my business. No matter what day or time I come in, I always see at least one employee cleaning the lobby and another cleaning the work stations while the others are taking orders or prepping food, just from this you know that you are in a clean and respectable environment. They employees seem to take care of themselves and their stations as if they owned them. The food here is also top notch! I alreay see them making my smoothie with fresh fruits and blending them to perfection, and if I don't think the smoothie tastes right, they are more than happy to make it the way it should be! This is a very clean, hospitable, and respectable establishment, especially ever since the new management last year. I would highly recommend this place to anyone looking to grab a smoothie or food or both! read more