Just went to Panera last week and had a wonderful experience. Marley had great customer service and apologized profusely when the kitchen had gave me the wrong sandwich. 3/5 stars for the food, but 5/5 for service. read more

I ordered a prime rib dipper sandwich And it came with NO PRIME RIB Tried to call store Five times and no one ever answered Terrible excuse for a restaurant read more

Panera Bread - Prime rib dipper minus prime rib - Salad Near Me - Midland, Texas

I'm not sure why this place has such a low review. Our food was good and fresh. The service was excellent. We were immediately greeted and there wasn't a long wait for food. We went at noon on a Saturday. The restaurant was clean except for a sticky spot on the table but they had table wipes available so that was an easy fix. We both had a salad and a sandwich which were made as typical for a Panera. I would give it 3.5 stars overall (at any location). read more

Disappointed in the food and too expensive. Horrible ice tea and Dr Pepper was flat. Tried it but won't come back

Don't get in there drive thru line. I sat there for 45 minutes! I won't be going back, that's ridiculous.

The smell when we walked in was disgusting! It smelled like a sewer. Seats were old and torn. We immediately walked out!

I have lived in many places where they have a Panera, I love it. Midland's location fails on so many levels, the inside is shabby, the quality is below subpar, and the staff seems annoyed that you are even there. I have given them so many chances as it is hard to find bagels here. They never have fresh breads for sale and sometimes don't even have any bagels. At one point they didn't open until 9:00??? I am already work then. Corporate needs to come here and clean it up or shut it down. read more

Wasn't as bad as the previous reviews so thought I'd share: The Fuji Apple Salad was delicious! I was with a large group and we noticed the Caesar salads didn't come with much dressing (so ask for more)! And the avocado topping on their sandwiches didn't seem to be there...overall, great for the group and all that we ordered...very tasty! Panera is always a "delight" in my book! read more

Service was great!!!! Food was ok, not amazing. The staff was friendly and very kind. The restaurant was very clean but a bit ran down

I belong to the Panera Rewards club so I get a free Birthday Pastry every year... Today I came in to claim my reward! First impression was "WOW!" We got there around 10am... the place was DEAD (which is a good thing because I hate crowds). Everything appeared super clean and in tip top shape!! The cashier was simply wonderful. It was a breathe of fresh air to converse with a restaurant employee who actually: could communicate intelligently, smiled, had a personality, wasn't miserable AF. She offered to help carry stuff to my table and even brought me a high chair. (Thank you!!) I was also impressed with 2 other employees I had interactions with. One who helped out with a bathroom issue and another, who wasn't even in uniform/on the clock, who held the door for me as I left. (Super sweet) As for food, we ordered a cinnamon roll and a coffee. My kiddos DEVOURED the cinnamon roll. They said it was amazingly good! I try to not eat sweets but got some icing on my finger while splitting it and yum! Did I detect a hint of lemon in the icing??? The coffee was hot and delicious. I am definitely going to come back for a meal. I LOVE Panera! read more

Panera Bread - Devouring a cinnamon roll like a couple wolves on a fresh kill. (4 thumbs up) - Salad Near Me - Midland, Texas

Panera's menu has changed, and not for the better. Some of best are gone, like the quiches. We couldn't get the counter help to give us hot water so we could have tea. They said they didn't have hot water. What? No microwave? Then we tried to get them to cut a sandwich in half, but the young man behind the counter told us they couldn't do that. We did talk him into giving us a plastic knife. Neither person spoke English, which compounded the problem. read more

Panera itself is good but this location looks rundown and didn't have the coffee/tea bar fully stocked. The seats also were worn out and looking worse for wear. Also it's a bit pricy for what you get. The time it took to get what we ordered was okay. It just was the lack of getting the full "Panera" experience that really didn't hit the mark. I would eat there again... in another city. Maybe if someone else was ordering it to go I could manage. But would not dine in again. read more

Again, not big on reviewing chain restaurants but that's what we do. Right. This PB is as equal to the rest. Great service, good food with healthy options, quick delivery. Since summer is here, I switch to iced coffee and PB has a great deal - cost wise that is. They give you a cup and the cold coffee is out with the rest of the hot coffees and you get as many as you want. Compared to Starbucks, it's half the price with unlisted refills, Starbucks you get one refill, they just don't have the coffee selections SBs has. Compared to McDs iced coffee, price is similar, but no refills. So PB wins that. Free WiFi. And the breads are outstanding. read more

Panera Bread - Salad Near Me - Midland, Texas

This place has gone down hill big time! I ordered a Ciabatta Cheesesteak and the meat was cold. The French onion soup tasted bitter. @6:54 pm this place was empty. No fresh bread and almost every table was sticky. I do not recommend! read more

The absolute worse experience ever. We went through drive through at 6:03 pm. We paid for a bagel toasted and a spicy chicken sandwich. At 6:22 after waiting out front , we go inside and they say, we thought we were out of chicken. Then we found it but it has to thaw. Then they would cook it. Are you freaking kidding me?!?!?? So just wait 40 mins and you'll get your sandwich. They didn't even come out to tell us about the delay. we asked for a refund on the sandwich, which they gave us. But the bagel was stone cold by then. What a garbage experience. read more

Panera Bread - You should see the picture they use on the menu compared to this - Salad Near Me - Midland, Texas

I would have gone to Starbucks for breakfast if I would have read all the feedbacks on Yelp first for this restaurant! Unfortunately I did not, so I came to the place. They ran out of souffles before 10 o'clock and they would not make replacements. I ended up buying the last one and it was not my usual selection I would pick. The lady was nice explaining how the baker comes in at night and bakes everything then he leaves, so they cannot make replacements. I'm just amazed how this happens at such a busy Panera as this one is? Other Panera's keep the baker even for morning hours and let him bake on demand. The Cafe Mocha was lukewarm instead of warm and the silverware was so stained (see the photo,) I ended up using my hand to grab the food than to ask for clean ones. The only reason I gave 3 stars for this location, because the lady with a headscarf at the register was super nice and super professional too, just like the manager lady. But I wish they would start making changes so their rating on Yelp could go up! They just explained the stain on the silverware is from the hard water around here at Midland, TX area, which makes sense! But until they get a water softener, I prefer the plastic fork and knife. read more

Panera Bread - Stained silverware will not make good appetites! - Salad Near Me - Midland, Texas

Place is crap. Dining room always closed. Does not have full Menu on drive thru. Phone is disconnected. Why not just close up shop so someone can move in that actual wants people to buy stuff. Don't waste your time or money! read more

I called the order in the staff were very friendly and informative. The food was absolutely delicious I will definitely be ordering from them again! read more

This Panera sucks I have been there a couple of times will not be igoing back I ordered a Ham and Swiss sandwich this is the lettuce I got on it it was disgusting this sandwich was Premade you could tell the lettuce was black and soggy ! Panera has gone down hill and still is over priced read more

Panera Bread - Salad Near Me - Midland, Texas

This Panera Bread location is TERRIBLE. Service is so bad. First time I went the lady could barely take my order then messed it up. Also it was very dirty in the lobby when I went. The workers were all around not doing anything and not taking orders. Second time I went I did the rapid pickup and SAME THING, workers not doing anything but chatting and I waited outside about 15 mins only to go inside to pickup my order when I ordered 10 mins prior and said I was there on the app. Would never go back to this location EVER. read more

The service and food here is awful! I'm literally shocked this place is still open! We got lunch here and there was little to no chicken on my huge bowl of lettuce. My salad wasn't even served with the items listed on the menu. I am certain it was the worst salad I've ever gotten at a restaurant. We ordered a bread bowl & soup but we got a bowl of soup with a piece of hard old bread. I asked about the bread bowl ~ they were literally sitting in the rack when we arrived ~ and the manager said they weren't ready. Ummm ok ~ I just waited til we were leaving then asked for the bread bowl to go and she said no! I was shocked bc I'm standing there looking at them. She said she gave us extra bread which she, in fact, did not. This restaurant RARELY has people at it and I WOULD NOT RECOMMEND WASTING YOUR MONEY HERE!!! It's absolutely ridiculous to spend $50 on a meal for 4 at a restaurant where you don't get anything you ordered prepared well. It was 12 noon when we went and there were only 3 other people there! I don't know how they stay open and I know it's a huge rip off to those who try it! Avoid and go elsewhere ~ it's not worth the time or money!!!! read more

I ordered a sandwich, a cookie and a drink. Guess how long I had to wait? Too dang long because first you wait in the drivethru for 20 minutes then you wait outside of the drivethru so they can SLOWLY bring out your meal... another 20 minutes. Heck when i finally pulled up to the window to pay, the guy hadn't even sent my order to the kitchen?! If this place is closed in a couple months I wouldn't be shocked. read more

I absolutely love their onion soup but tonight will be my last night to eat it. The last two times, they've neglected the cheese even when I asked for extra cheese and tonight I literally found a plastic wrapper in my soup. read more

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Fresh baked stuff, cleanliness, and customer service is A+ However it's 5 bucks for an everything bagel with cream cheese and kid sized a chocolate milk. The cream cheese comes in a cup instead of on the bagel and there's only enough for half the bagel in one cup. The everything bagel severely lacks garlic. Also the toilet paper dispenser in the men's bathroom is too close to the toilet it actually blocks you from sitting straight and inhibits complete and hygienic evacuation. On top of that they use single ply toilet paper requiring a cvs receipt length of paper folded upon itself to fully and hygienically wipe your bum. The architect who planned the bathroom should be hung in Nuremberg and the cream cheese nazi who decided on single portion cups should be sent to the Gulag. read more

This place has gone way downhill. Over $50 for three bowls and kids Mac n cheese without drinks. The bowls were so little were all still hungry. Don't waste your money at this location. read more

This particular Panera is so poorly run it's sad. Orders are never ready on time (think like an hour late) and the workers are flat out dismissive. It's happened at least three times. read more

Do not go there on Sunday in Midland, Tx. They all need to be fired! Order was not correct nor all included in the bag. Went to drive thru. Had to pull over and wait just to find out it wasn't all there. Went back and a simple grill cheese looks like complete shit! Paid way too much $ for crap food! Suppose to be 4 cheese but barely has cheese. Never going back! read more

Panera Bread - Salad Near Me - Midland, Texas

Staff was quite rude and meal came out incorrect plus coffee was wrong. Ordered the Tuesday NBagels and price on billboard was different than menu price. We asked for bagels to be sliced and toasted and they were not. Do not recommend, considering cost and service read more

Panera!! Finally open in the Basin. This is four stars based on what it could be. I love their bagels and scones, and the soufflés are always excellent. I placed a rapid order last night for pick up this morning. Its still a little chaotic inside, as all the employees are still figuring things out. Everybody was super helpful and had my food ready for me on time. Sweet, sweet carby breakfast goodness. read more

Panera Bread - Salad Near Me - Midland, Texas

I love the food at Panera and look for one everywhere I go in my work travels. This location is the worst one I have ever encountered. The tables are dirty and sticky. I asked for my table to be cleaned and he brought a dirty rag dripping with water. No towel. So gross. Then my food comes and the utensils are disgustingly dirty. I should have taken a picture but threw it in the bin and opted for plastic instead!! This place clearly needs a new manager read more

This used to be my go-to place for a quick healthy lunch. I have not been in a while and I went through the drive-through for a pick two meal 1/2 sandwich, 1/2 salad and a green tea. My total was over $20. I like Panera bread, but they certainly do not justify a $20 lunch for 1 person. read more

I've never left a negative review anywhere. I'm not going to leave a "one star" review because it was probably an honest mistake. I did a mobile order and ordered a breakfast sandwich without cheese and a chai latte with a shot of espresso and almond milk. I'm on an all dairy free diet because I have a breastfed baby who is super sensitive to dairy. My sandwich had cheese on it so I did my best to pull it off. There was no sign of espresso in my chai latte, but I went against my best judgment and assumed they had put almond milk in it still. I can confidently say that there wasn't almond milk in it and my breastfed baby and I are both paying the consequences. I mainly want to point out how important it is to pay super close attention to milk substitutions. I could see the cheese on my sandwich but I had to put my trust in the employee who made my drink because it's hard to discern milks. Thankfully my baby is only sensitive to dairy, but some babies have a milk protein allergy and those consequences can be so much worse for those breastfed babies. Like I said it's probably an honest mistake, but dairy substitutions are critical! read more

The employees were very rude ! And food was not as good as it had been in the past. I assume they need a new manager! And new employees! Tables were dirty!! People were even walking out! read more

Not worth it. The Mediterranean did not come out how it supposed to be made. It was slapped together and missing ingredients (I ordered everything on it). I waited 30 minutes in curbside for my order.. even turned on my flashers and didn't receive my meal it until I called!! How frustrating! read more

Drive through: I had the roasted turkey apple And cheddar sandwich $ 10.50. Over priced for what you get. I recommend Subway Club for half the cost and much better quality. When I pay $ 10 bucks for a sandwich I expect it to at least have some meat on it. I was just really disappointed with the quality and quantity in comparison to the price. Half a dozen sandwich establishments in Midland that are much better on price, quality and quantity. It's a ONE because Zero Star don't exist. read more

Extremely over priced and the food is terribly prepared. Save yourself time and money and cook at home.

Greatly disappointed, the people working there didn't smile, weren't friendly, the portions are the size you would feed a 2 yr old and it was expensive! I had heard a lot about Panera but wow, what a sad experience. Not sure how they stay in business. You will never see me there again. Wasted time and money. Stick with subway, much better. read more

There is just something about their broccoli and cheddar soup that completes my whole life. Their salads are so fresh and made with some of the best ingredients that you can find. They make take a few mins to get your food to you, but I promise it's worth the wait. The service is always frequently and helpful. read more

Had bad experience on 12/3. Ordered a Chipotle chicken avocado melt. When I recieved it, it did not have avocado. When I went back to the kitchen to ask for them to fix it, they told me they were out of avocado. If I would have known this, I would have not ordered the sandwich. I was not told this while ordering at the register. I was not offered any type of solution to fix this. Also all of the self service machines were down. Very disappointed. read more

I am very disappointed in Panera bread! Tonight at 8:57pm. Let's start with saying the rudest employee was working and just had smart remarks, very negative attention about working there. Made me really uncomfortable and very upset. Started with they had no bread bowl... I asked if they had other bread she said I guess I said hold on am looking at the menu and she just had full attitude. I pulled up to the widow and it was attitude rolling eyes and rude comments. When we got our food let's just say it was gross nothing was warm it was all cold and stuff was just thrown in the bag.... this is sad. I never had an issues here for years until tonight... read more