Thanks to andre for being so helpful. Very patient, polite and amazing customer service!

We came in as a big group 45 minutes before they closed and they were awesome. Super friendly and made the food fast. Also tasted great!

I spent $6 for a smoothie for it to have pieces of lettuce and it to be full of ice when it's supposed to be blended. it was very off and just tasted like blended lettuce. read more

Panera Bread - Sandwiches Near Me - Merced, California

Today, as Merced reached a new high of active COVID -19 cases, I was shocked and a little pissed that Panera would not allow us (65 years+) to use the drive-thru, the app, the website, or order curbside pick-up vía phone because...a manager had to "verify" our coupon. We were told we could only use the coupon if we came inside the restaurant to place an order (requiring a wait inside the building with unmasked patrons). We were also told it could not be used in the drive-thru. The cashier impatiently stated the coupon was intended for Fresno patrons, not Merced. Then she blamed the mix-up on "corporate." She seemed exasperated that I was asking for a minimal contact interaction, and the restaurant seemed to be using tactics to discourage the use of this generous coupon (BOGO) by making ordering as difficult as possible. Tsk, tsk. Customer Service = 0/5 Give a Darn Factor = 0/5 Prices = 2/5 (Overpriced for the quality) Food = Be careful what you order. Sandwiches 1/5 - today's turkey with floppy bacon was no exception; Soup 2/5 - French onion had croutons in it instead of bread. Cheese soufflé 5/5 - Delish! Boo Panera, Boo! read more

Currently being on the road and going to a new location with my boyfriend, we were tired and out because we had to use the restroom as well as we are very parched and hungry we arrive to the Panera bread located in this area in a little bit hesitant just due to not being locals, Carmen was very helpful and very sweet and made sure that we were spending the right amount of money and we were not overspending due to she knew that we were travelers. She offered us a very sweet treat for $.99 after we bought our meal offered us water for the road and honestly offered the best service we've had in a while after that we opened up the door for one of her fellow employees, being extremely rude it made us extremely grateful to have Carmen! We drive all the way back just to see her read more

Panera Bread - Sandwiches Near Me - Merced, California

Food is alright. The drive through or waiting time overall.. takes too long they need to work on it. The place inside is good.

The service at this location is horrible. The staff are incompetent and have zero urgency when getting food out. The staff need better training. Also, they are unprofessional, taking two days and three nights to toast two bagels that were tossed into a Togo bag with the cream cheese and utensils touching the bagels. Not to mention, no napkins, no receipt, and no apology. Thank you, next. read more

Poor service, 14 minutes to get my order which was a chocolate cold brew. No one was in front of me. Filthy drive-thru window, looks like it hasn't been cleaned for weeks. read more

Ordered my favorite cinnamon crunch bagel Twice in a row and both times it was BRICK HARD. Lazy employees are not keeping track of items when made with sell by date or the company just resells hard ass bagels. This is disappointing honestly. Pay for something you can't eat, two days in a row smh. I can't be the only one getting a hard bagel. No wonder they ask you If you want it slice and toasted, because it you don't, it's rock hard, instead of a slightly toasted smh. I'm buying store bagels. Rant over. read more

I went in there today and the soda machine had a baby cockroach on the label for the sodas. Considering this is a baby there is definitely some breeding going on in the ice compartment. read more

I really love their chicken avocado BLT along with their green goddess cob salad. Don't go during lunch hours, you'll be waiting for almost an hour due to the overwhelming lunch rush. If you're doing take out, just go through the drive through instead of waiting outside for delivery. read more

Panera Bread - Green goddess salad - Sandwiches Near Me - Merced, California

I always try to give panera a second and third chance but they always mess up my order and forget the most important part! First time visit- I ordered a sandwich and it had hair in there! I took it back and they were kind enough to refund me Second visit- ordered a salad and it had hair in it!!! Again! I returned it and asked for a new one! Third visit- went through drive thru and ordered chicken noodle soup and Fuji salad...got home to find out they forgot my dressing I'm so done wih panera! That's three chances! read more

Panera Bread - Chicken noodle soup and apple Fuji salad (they forgot to give me dressing!) - Sandwiches Near Me - Merced, California

My daughter and I went into Merced to shop. We live in a tiny town an hour away that has no shopping facilities. At about noon, we selected Panera as our place to have lunch. This was the sorriest time and place for us. After standing in line to order a simple bowl of soup and a sandwich, drinks and a sweet roll, we were given a receipt for our $30.plus lunch bill. We were directed to sit and that we would be called when our meal was ready. Over an hour of waiting, my daughter went to inquire about the lengthy wait. She was told it would be up next. Another half hour, still no lunch. I would give this restaurant zero star but its not provided. After another wait, a server brought the food and told us that we weren't seated where she thought. I'm sorry, but I won't be dining at Panera any longer. Thank you. read more

Im a member of the coffee subscription and I love it. But my review isn't about that. I was in town for 3 weeks taking care of my mom after surgery and working remotely and days and nights were super busy for me. But most mornings I'd be there right at opening to grab my coffee to start my day. The staff always helped me start my day off with a smile. Everyone in the morning were always so happy, friendly and just amazing. Coffee was always hot, ready and tasted perfect. After a long day and night sometimes I just really appreciated all the warm smiles and kindness all the staff showed me every morning I came in. They always made my day and thank u guys for helping me fuel my jammed pack day! You were amazing! read more

Did a curbside pickup for 3:40pm, I got a notification saying it was ready at 3:26 my husband arrived checked in and still waited until 3:50 and nothing tried calling and they said they were still working on it, he was waiting until after 4:40 for my order I understand things happen and it gets busy but my order was 2 drinks and a pastry I don't understand how they can take that long to top it off my husband didn't get my order until 5:20pm and they threw in complimentary pastries for the inconvenience oh but wait the original pastry I ordered was not in the bag ‍ honestly so over it I love Panera but this was unacceptable... read more

Real nice and clean great service everything was fresh the green tea was good. I got cheddar and broccoli soup and spinach, avocado , egg white wrap read more

Panera Bread - Broccoli and cheddar soup and spinach ,egg white,avocado wrap. - Sandwiches Near Me - Merced, California

slow service, and bread is always as hard as a rock

The spiky pear Fresca drink is so amazing the service is great and the bathrooms are very well managed also you have to try the coconut macaroons they are the best read more

Panera Bread - The prickly pear hibiscus frescas is amazing - Sandwiches Near Me - Merced, California

Recently this Panera hasn't been the hottest thing in town, and the food is just okay. But the service I received from Fernando Luna was crazy good! Dude needs a raise ASAP!! read more

Panera Bread - Unlimited sip club iced coffee! - Sandwiches Near Me - Merced, California

Over priced microwaved food...and it's absolutely ridiculous you can't pick up an online order thru the drive thru.

Very friendly staff and the orders are always accurate. It's not cheap but the ingredients have always been fresh and tasty. One of the few places we've been in the past couple months that is consistently on point and satisfying. I'm not sure why others have had a bad experience or if they even bothered to ask to have their items remade, but it seems like the staff would be happy to remake your order if you are not satisfied with it. It is now our go-to fast food choice when we are too tired to cook at home. read more

Just once it would be nice to have them actually get an order correct. Ordered and paid for extra on salad,didn't get them French onion soup no cheese or croutons. Maybe they should teach staff how to read an order!!! read more

Second time we miss an item from our order, this time I decided to go inside and say something to them. I was greeted by Dani! I have to say I wasn't a happy customer but she was so sweet and apologetic that she made me change my mind. Thank you Dani for your great customer service!! read more

The staff here are so nice. Went today and a staff member noticed an elderly man having trouble opening his chips and offered to help. Very heartwarming to see these little gestures. And food is great. read more

It's Panera, you know what you're going to get with the food. Everywhere has the same menu, for the same (overpriced--but yummy) food. This location however, is on a corner right next to Chipotle. They have fast service and clean bathrooms. Great pit stop if you're driving in, or out of Merced. read more

I ordered food the 23rd to be picked up the 24th for curbside delivery. My dad and very I'll grandfather waited for an hour to learn that they were closed. I tried calling ten times that day to try and get ahold of someone. I was able to get ahold of someone on the 25th who said all the orders From the day prior were being cancelled. I sent corporate an email. Never heard back. I checked my cc today. I was still charged for services and products never rendered. I will no longer order or support Panera Bread Merced. read more

I just came from Panera Merced.I ordered a buffalo chicke melt, l opened the sandwich. It was all bread with a very small amount chicken, and a little bit of sauce. What a disappointment.They gave me a grilled cheese sandwich, I didn't even order. It was inedible. The bread want even toasted, and the cheese was all dried out.I got the broccoli cheese soup, and that was good, but doesn't make up for the whole experience. They charged me 19 dollars, and never gave me a receipt.II guess they charged me for the grilled cheese, I never ordered. I will never go back to the Panera in Merced again.It is the worst.I used to go to Panera in San Jose, it was the best always delicious, no unhappy surprises! Stay away from Panera in Merced!!! read more

I came here a few times before ordered sandwiches, soups, drinks and most importantly bagels and tubs of cream cheese. My 2 last visit before today I received a bad tub of cream cheese that's watery. The seal was broken. When I called in the manager said she would replaced my half dozen bagels and a tub of honey walnut spread. Upon coming back for that replacement I was going to be charged at the drive thru window. I explained 3 times to three people. Not to mention there chicken noodle soup was hardly any noodles and chicken it was basically just broth all the way. I did the you pick 2 so half sandwich and a cup of chicken noodle and it was so disappointing. Today I ordered a Napa almond sandwich, more bagels and another cream cheese tub and drink and did not even receive any napkins or utensils. The lady taking my order at the drive thru was cutting me off multiple times assuming I am done with my order. I felt rushed and was not pleased with my experiences so far. read more

It would be difficult for me to write anything but a positive review about any Panera I've been in. The broccoli cheddar soup is delicious. Their sandwiches and fresh baked goods are tasty. I'm not a fan of their dark roast, but if that is your jam - go crazy there. Service is preached. Prices are reasonable. The Merced Location is small relative to a few I've been in. I always enjoy the esthetic and the easy listening. read more

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Great food, clean environment, and great service as usual always conducive for family and kids. The Internet can sometimes be weak and slow so you'd better have a phone or tablet to use as a " personal hotspot" along with a good cellular plan. My wife and I love the seasonal salads and the hot paninis. Soups are great during the cold season so they say but we eat them year round! Make sure t get yourself a Panera card and you will get great monthly rewards! Try their teas and coffees. You will not be disappointed. Overall: great location, great staff / service and great food. read more

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I received THICK cold soup for the 10th time!!! WTF!? So disgusting! They didnt even bother to keep it warm or at room temperature yet it's hot outside. Smfh read more

Panera Bread - I asked for extra dressing the 1st time I came through the drive-through. Then this...smh. thanks smart asses smh - Sandwiches Near Me - Merced, California

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I like this place. I always buy beagles here and honestly is the only place that I get my beagles from. There Very yummy . I love getting the beagles. My husband likes it as well. There so delicious as well. Every time I go here customer service is always perfect. There so much Friendly people working here. I enjoy going here. I would totally recommend the beagles here. I usually get the berries muffins as well. Oh my , there so delicious . I love those. There perfect to eat when you want something sweet. I would recommend that as well. Overall this place is amazing, nice,clean environment. read more

Ordered curbside, parked and checked in on app right at exact pick up time, waited 15 mins and no one brought my order out. Went thru drive thru to get it since I had my baby in the car and they told me they can't give onlines thru the drive thru and to pull to the front of the restaurant. I proceeded to do so, waited another 10 mins so I went inside(having to bring my sleeping child in) and half my order still wasn't finished so I had to wait. Food was disappointing, mine was cold by the time the other half was done. read more

So glad to finally have a Panera in town! Anyway got food to go from here and do glad it was prepared fast. I got the Mediterranean veggie, broccoli and cheddar soup, and low fat mango smoothie. They also offered a pastry for 99 cents but I refused. Sandwich was great and I'm so glad I don't have to go to Turlock or some other city just to eat the Mediterranean veggie lol. Had the smoothie for the first and that was great too. The soup tasted really good, but I thought a bit on the watery side. And the chunk of French bread was bigger than what's usually given and it was soft till the last bite. Will be visiting more often! Also a plus that they have outdoor seating. read more

Panera Bread - Broccoli and cheddar soup, low fat mango smoothie, French bread with butter, and 1/2 Mediterranean veggie (to-go) - Sandwiches Near Me - Merced, California

Very nice people and of course great food I like the bagels but Safeway has WAY better ones for a fraction the price too read more

Panera Bread - Inside, as u walk in - Sandwiches Near Me - Merced, California

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Check your order before you leave this place. Second time they didn't give me what I ordered, even tho my receipt was correct, what was in the bag was not. Nice people working there, just don't trust em to get your order right ever.... read more

They should have a bell on their door so they can hear their customer come in. I came to an empty counter and waited for 10 mins...I had to go all the way to the kitchen to get help. read more

Didn't give me all that I ordered, drove all the way home and realized I wasted my money after working all day. Don't come here if you want to not get robbed. read more

Got food poisoning from their Mac and cheese or flatbread. I went to the drive thru last night and have been vomiting all day today.

Over priced food, with small portions. Bad service with also bad preperation or they just dont care. I've ordered a brocolli cheddar soup with bread bowl on two separate occasions. Both times the bread bowl had a small scoop of bread taken out, I had maybe 5 to 6 spoon fulls of soup then all bread after that. So after paying more money for the bread bowl and it's over priced to begin with, I get less soup.... read more