Great service and prices are fantastic well worth the price. I highly recommended the salads the sourdough bread is amazing

All of the above,we also like to get the orange scones,Dubai chocolate cookies,cherry Danish and the Asiago cheese twists,take home of course,thanks Gunbarrel rd... read more

Ordered Panera delivery for a work lunch and they arrived at the right building and on time. Everyone enjoyed their boxed lunches. I had the Green Goddess Cobb salad and it was huge and plentiful. The side baguette was really good and the chocolate chip cookie was surprisingly very tasty. read more

Love Panera's Soups because there are NO Antibiotics in their meat! Tip = We buy one Chicken Tortilla Soup & add chicken broth & Ranch Style Beans to share. read more

Awful place. Terrible service. Won't prepare what you ask for and will leave things out of your order.

Very clean & very good assortment of yummy food. I use the one at Cedar Bluff & my husband goes to the Oak Ridge one.

You would be hard pressed to convince me this isn't the slowest Panera in America. And unapologetically slow. They don't even care. I have held off leaving a bad review because this Panera is close to home, and I try to give the benefit of the doubt, but time and time again they are the apathetic worst. Their bakery items are sparse, Rapid Pick-Up takes at least 15 minutes, and everything looks as careworn as the expressions on most employees' faces. I gave them more than fair chance to redeem themselves, but this Panera is hopeless. read more

This location is old & dingy. The carpet is gross, there's paint chips & food on the walls. The booths need to be fixed because they're falling apart. Not worth eating food in a place like this. read more

Omg. The commercials make it look great. 35 minute wait wasn't bad, but the soup was cold and the sandwich was sub par, especially for the price. This place will not survive long unless some things change. Will never go back. read more

Yikes. Now I know how they're containing costs with the coffee subscription.... 2/3 full and it was cold, so don't use the curbside pickup Well, unless you're still scared of the mostly mild to zero symptoms ChiCom Political Flu and wandering around like a zombie wearing two-five masks. read more

pretty chill and the service has always been kind to me personally. the food has been good as well but my issue is the weird regulars in there and they freak me out tbh. but that's not their fault read more

Food was amazing. Service was very friendly. We ordered salad soup and sandwiches and everything was delicious. We love Panera.

Panera has good, consistent food. We love the Sip Club membership for great drinks any day of the month. They have good sandwiches, bagels, and cream cheese, as well. read more

I always have great service when I visit this Panera. They are sooo cheerful at any hour of day! I usually stop here after an extensive barre workout to replenish my energy! read more

Panera Bread - Spinach & Bacon Soufflé and Hazelnut Small Coffee - Sandwiches Near Me - Knoxville, Tennessee

This Panera has gone down hill the past few years. My husband and I got the coffee subscription but canceled because all the coffee, iced and hot , are so watered down. I'd much rather go across the street and spend $5 on a coffee at Starbucks. Last time we ordered a meal from the app and were patiently waiting near the pickup area, chatting to each other when an employee asked if we could be helped. I said we were just waiting for our order. She then responded with "well you'll just have to wait, we are busy!" I was shocked because I wasn't even asking for help. I understand how mobile orders work and she came to us. We weren't even asking for help. read more

Run down and worn out looking inside, Missing ceiling tiles tell the real story. My food order was picked up by a homeless dude who left the building. When I complained, the staff just laughed. Obviously theft is funny to them. Plastic knifes and smaller tubs of cream cheese. The cost cutting is starting to resemble airline food. Coffee was warm not hot, they were out of lids for the cups unless you want your coffee in polystyrene. They do not post coffee information as to when it was brewed. The half and half was empty. Friendly staff? Yes up front but not in the back. read more

Rude and incompetent. I went to pick up an order, took to my car, delivery driver storms out, yelleing at me that I had her order. I explained my wife's name was on the order. I was so stunned I didn't think to check the address and my phone was dead since I had been at the hospital all day with my Dad. Manager comes out, I was hoping he might resolve issue but he instead writes down my tag number, guess he thought I was trying to steal. Arrived home, and said rude driver had just delivered food. Turns out wife specified delivery, I thought pick up. Called manager and he said not his problem, as delivery is a third party. OK, here are the parties 1) Panera 2) Delivery 3) Me (and the rightful owner since we paid as we ordered). Manager could have tried to resolve on the spot, instead, he treated me as a possible criminal. Don't go to this place, plenty of local places with much better food. We were just tired and looking for an easy solution. Next time we walk the extra mile. read more

Look, I love Panera Bread Company. My son is a general manager of one in a different city. I got a half green goddess salad yesterday and it was the worst thing I've ever been served at a Panera. Granted the stores in Knox County are sub-par and poorly run in general but this is beyond the pale. The lettuce "spring mix" was quite literally stems. Hard, pokey, STEMS. No leaf. Plus the tomatoes were tough (how is that possible?), I specifically ordered dressing on the side - Nope, plopped on top. It was a major $8+ waste of money. Shame on them. read more

If you'd love the experience of ordering strictly from a kiosk and getting an unsliced, untoasted bagel thrown in a paper bag then this is the place for you. As an added bonus they also have lukewarm coffee. Again, prepare for zero service. It's a literal unstaffed cafeteria lol read more

Plan on checking your food before you leave. We ordered a few meals and after checking we were missing three items. When we asked the management, they said, "we are out of those items" That happens, but tell us that before we leave and either replace the item or take it off the bill. The inside was a typical below average Panera. If you do go here, plan on some extra time, under staffed. read more

Had this delivered it was good the food was warm . I did order bagels and the cream cheese and the Cheapest option for the cream cheese was very small was not expecting that it was not clear on the website the size of the cream cheese it just had different prices posted. The pick two is great and the portions are big enough for me. I love the bagels with the cinnamon crunch so good in the toaster with hazel cream cheese read more

Terrible service this morning - 730am 12/15 - Kingston road. Woman working the front was miserable & unfriendly. She should not be working in a customer service position. You can do better Panera. read more

Not very impressed with this location, decided to try it since I just moved to Knoxville and heard good things about Panera. Went on Tuesday around 1:30-2:00pm. The Sweet Tea tasted more like Unsweetened Tea. The sandwich I ordered was good! The manager or whoever he was (wearing a Green shirt) immediately stood right over our cashiers shoulder, as soon as she went to fill my Tea, he took over her register and closed it out before she could give me my receipt. When she got back to the register, she asked if I had been given my receipt and when I said No, the Manager said he couldn't print me a receipt and that he had just closed the register out! He was kinda rude about it too. I won't be going back!! I might try another location in the future but not anytime soon. They left a bad impression that day. read more

This looks like a common study spot for students. I came here on a weekday one evening and it was full of students! I guess Starbucks was full? The seating is so cozy and there are more seats. The staff is friendly and have a high tolerance for people like me - customizing things on the menu. Butternut squash soup comes with bread or chips. It was perfectly creamy and warm. Not salty or sweet. The consistency should fulfill your soup craving. Mediterranean Veggie sandwich/ panini - it's so tiny for the cost! It's nothing fancy. Craving to try: butternut squash ravioli read more

Panera Bread - Squash soup, veggie flat bread, bread - Sandwiches Near Me - Knoxville, Tennessee

Panera used to be great (especially this location), but my last several experiences have been very disappointing. And so was staff response. On the last visit, I couldn't order online because they are short staffed so I could only order inside...ok fine. Once there, they were out of numerous items and then gave me the wrong soup. Also, on a previous order, they were again out of many items. I finally decided on a chicken sandwich and it was pathetic. Almost no chicken and literally one little shred of wilted basil. I was hoping to contact the Peters Rd location to see what they may have in stock but their number is disconnected, even though I know for a fact they're open. Anytime I have discussed these issues with a staff member, they could basically care less. We'll be finding other options for quite a while, which is a shame because they used to have great service and food quality. Get your stuff together Panera. read more

This Panera was extremely understaffed. I waited 30 minutes for my food that I could only get to go because dining area was closed, and when I arrived home they forgot to get my mac and cheese that I paid for. Extremely unprofessional and overall not a good experience. Broccoli cheddar soup was good though. read more

The woman who was working the register was extremely friendly and helpful. The food is as good as it always is.

One of the Worst Panera Location. Either they will run out of Coffee Lids or Coffee and nobody is there to fix this. I have Panera coffee subscription and most of the time happen that coffee is not there and if I report at counter then they will say we will inform Manager. You have to keep waiting for 1 cup of coffee which is waste of time. Their Kiosk machine is joke. Most of the time broken. They never participate in any online offers.Only Positive point is it is clean, spacious and good location. Today I cancelled my coffee subscription because this is the store which is near to my residence and can't waste my time for just 1 cup of coffee. read more

Another amazing breakfast sandwich. The staff here is so great. Over hearing them interacting with customers - they're top notch. My food always arrive quickly and fresh!! read more

Panera Bread - Sandwiches Near Me - Knoxville, Tennessee

I've been to this Panera a few times recently. Twice I ordered their Chipotle Chicken Avacodo Melt. Very good sandwich. The sides are awful. A bag of chips, a hunk of dry bread with no dipping oil or butter to aid it along or a whole apple. I got the bag of chips (still in my cupboard at work) The next time I went I bought 2 salads for myself and my boss. The Green Goddess Cobb with Chicken and the Citrus Asian Crunch Salad with Chicken. There was very little chicken on either of these salads. Maybe a couple of tablespoons of chicken I ordered the large salads and they were very, very stingy with the ingredients. I could have gotten much, much better pre-made salads at Publix for much less. Also the tea was old and nasty. Didn't get a drink after the 1st order. read more

Received a Panera gift card and I've been trying to use it. Every single time I try to order from this location they are out of all the ingredients. I finally was able to order the sandwich I wanted with a side of soup. It did not come with utensils that I requested on the app, the sandwich had extra ingredients that were not listed, and my soup did not include the little bread toppings. Also waited an extra 10 minutes to get my food. Safe to say I'm disappointed read more

Worst Panera I have ever been to... They were short staffed, we understood that & ordered in the kiosk & were fine with the fact that everything was being packaged "to-go". We just didn't think that it would effect our food. The tea was for sure very old. My salad was mostly iceberg stems and some strange black seed? The food was terrible and the staff was consumed with closing, mind you there was well over an hour till close when we ordered. Panera isn't cheap. It was over $30 for two people... and the food was absolutely terrible. read more

Panera Bread - Sandwiches Near Me - Knoxville, Tennessee

This Panera sucks. Not clean in the slightest. Employees always seem to be annoyed you're there to eat.

We waited 30 minutes for our food at the Mercedes Place location in Knoxville. Never again!!

Horrible customer service. All tables were dirty. Root beer flavor was almost water (lol my son almost gagged.) We went here because my son earned a reward (kids meal) from school. They didn't honor it since it had expired a couple days. Oh well. I only wish they would have been more sympathetic to my 7yo - the lady who stopped the transaction didn't even look us in face when she said, "No. This is expired." And simply walked away. My son was sad about it but moved on. The other Panera bread is a better option. Customer service goes a long way. Unfortunately, that quality is non existent at this location. read more

I had the Veggie Mediterranean Sandwich and it was pretty good, This is my first time here at this location, I went to the one in Kentucky and they have that older adult crowd feel to it. The one at this location do appear to be drawn more to younger kids, teens and maybe its because of the wifi. My 7 year old hates this place and he care less about wifi . I had a good time here and no complaints Will I be back ? Yes , Food and Service was great !! But, It would be nice to add more to the menu for people who dont eat meat. read more

Panera Bread - Veggie Mediterranean Sandwich - Sandwiches Near Me - Knoxville, Tennessee

Great chain, healthy food, Antibiotic free chicken, no artificial colors, a safe place for good food. Excellent delivery to your car for takeout, easy to use app, and collect points for items also...always friendly, albeit sometimes slow, service. read more

i'm not a fan of paying $8 for a sandwich that doesn't even fill me up. I felt like I ate an appetizer after I eat any sandwich from here. Not a fan. This Panera bread is huge. Probably the biggest one I've ever seen. They have a ton of seating filled with high school students studying or just mingling. I came here a couple times to study. It's actually an excellent place to study, but it can be very packed at times. I don't see myself coming back here and ordering a sandwich. They are crazy busy though! read more

This Panera looked shut down, small, and empty on the outside. We weren't sure if it was even open and then my husband said "it's a Panera Bread, it's definitely open." We open the door and was shocked at how big, beautiful, and crowded the inside was! The food was so good, we didn't leave anything behind. I had a grilled cheese with chips and broccoli and cheese soup and my husband had the same soup and chips but with a turkey avocado blt. And I got a chocolate chipper cookie which was just as awesome! read more

Been a good Panera from all of my experiences! And they have the kiosks - my husband loves using the kiosks because it's easier for him to customize his sandwich! The one time we didn't use the kiosk, we're pretty sure the cashier did the opposite of everything we asked for. "Broccoli and cheddar soup, please." She even clarified that that was the right soup... next thing we know, we have a black bean soup. I ordered a grilled cheese... she assumed I wanted the fancy version which has never happened. Figured it was an off day for her. But every time I've ordered a salad, it's been FILLED with toppings. So for that, I'll happily give 4 stars. I love a full salad! read more