I just had the best experience at Panera (4807 Ramsey St). I walked in to Panera with somewhat of a heavy heart and met Kyle who literally turned my day around. He was AMAZING....he was knowledgeable about the menu but moreover, he was pleasant and fun to talk to. He was very observant as he recognized I wasn't having a great day. His gesture and kind words lifted me up so much, he made my whole week! He checked on me while I was eating and ensured me that everything was going to be ok. I advised him that customer service, "good" customer service is lacking in many establishments but Kyle is an employee who is representing Panera Bread in the best possible light. I want to thank Kyle for being the kind-hearted and generous person he is, you can tell that everything he says and does is coming from the heart. We need more of that. Thank you Kyle and thanks go to Panera for recognizing what an awesome employee they hired. read more

I am obsessed with the new salad stuffers. They are so good. I wish I could eat them every day for lunch!! I like how easy it is to order from the app. I've been using their delivery service recently and it's awesome. I also love eating in the restaurant as well. You can always count on a calm environment and it's always clean. I love their Sip Club. I get a Dr. Pepper every time my girls are at dance close by and I love having that to look forward to! I usually add on a cookie or two as well because they are always delicious! Can't go wrong here!! read more

The food at this Panera Bread is always great, just like other locations. The place is clean and easy to get to, with lots of parking and close to main roads. However, I'm giving it one star because one of the employees lacked hospitality. In a restaurant, making customers feel welcome should be the top priority. Sadly, that wasn't the case here. I asked an employee if he could take a picture of me inside the restaurant. He said no, it's not part of his job. While I understand his point, making customers feel welcome should come first in this industry. I've never had a problem asking for a picture in other places; it's usually encouraged for publicity. Because of this experience, I won't be returning, and I can't recommend this location for team or group gatherings until the staff's attitude towards hospitality improves. read more

Amanda was so rude. Rolled her eyes at me and I paid more for a side fruit cup and it was under half filled. Horrible service, I'm getting a refund on my fruit cup. read more

Panera Bread - Said fruit cup - Salad Near Me - Fayetteville, North Carolina

This location frequently disappoints in the customer service interactions. The greetings are rare, seldom sincere and often project indifference. The location on Skibo Road blows them away in the customer service department. I will drive across town to that location before visiting the Ramsey Street store. read more

When visiting Panera I generally have the pick 2 with soup and a sandwich. In the past my sandwich of choice was the steak and white cheddar with the pickled onions which Panera has now removed from the menu. My soup of choice has always been the French Onion, and it appears they have now changed it as well. French onion is know for having a lot of Gruyere Cheese on the top and this was the way Panera served it in the past. Now, instead of a generous covering, they are sprinkling a tablespoon of a shredded something that doesn't even melt. Seems they ingredients have been trimmed and the prices have gone up. read more

i waited in line for about 30 minutes sick as a dog just hoping to get some soup, after all that time waiting i got home just to see it's a completely different order that i can't eat so that's $20 down the drain, truly appreciate it panera read more

I wonder what has happened to Panera in recent years. I used to be able to eat a decent meal, with decent ingredients for a decent price. Now a meal is $15+? And the portions are not it either. My sandwiches are usually the only thing I don't have issues with but the rest? They give you 5 oz of broth, call it a soup and then ask for $7. It's a shame as they used to be so much better. I understand inflation- and you raised the prices so the food quality and amounts should be the same. read more

Food is meh, service is meh. The ambiance is just . I just feel like this place is just dirty and nasty in the inside. It always smells like burning. read more

I WILL FIND YOU IN ANY STATE, PANERA! This place was super full, but great! The food was fresh, our server was so nice and polite, and of course we will definitely be back. The "you pick two" is my favorite selection (pick any two items) the bacon Mac And cheese is BOMB AS HELL! we enjoyed our dinner so much we just might be back tomorrow! read more

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Not quite sure what is happening at this location. 3:15pm on a Saturday. No baguettes, no tea, no lemonade. Super slow food prep and responsiveness. For some reason, the COVID supply disruption and shortage sign is posted in the ordering area. Is that still a thing or just a disclaimer for a poorly run restaurant. Sorry to see how far Panera has fallen. read more

No complaints about the pastries, which is the main reason I come here. Drink consistency varies by location. Sometimes the vanilla cold brew is super sweet, which I like. And has a good balance of milk to coffee ratio. Today was a bit milk heavy and didn't have that heavy vanilla flavor I've experienced at other locations. Still tasty just not as good as other locations. The pecan braid? I could eat one everyday for the rest of my life. read more

Panera Bread - Almond Vanilla Cold Brew 16oz - Salad Near Me - Fayetteville, North Carolina

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This Panera is down the street from my job and across from my gym. That really is all I need to say, right? Okay, as far as chain bakeries go, way above the rest. I love the selection of baked good. Suggestion- try the Almond Crossiant. It is like a mini trip to Paris. I like the soufflés and of course Bagel Tuesday. I have good experiences with the staff and love that the service is so quick. read more

Not as tasty as I recalled in the NY stores. Service okay. Friendly but more training could be better.

I asked the crust to be cut off of my sandwich and they about cut the whole sandwich off. If I pay 7$ for a sandwich I want 7$ worth and then it's burnt. For expensive food it needs to be good food. Do not recommend read more

Panera Bread - Salad Near Me - Fayetteville, North Carolina

We eat here at least once a week. The food is very good and the service is just okay. We are vegetarian so we enjoy the options and healthy selection. However, we always ask for no tomatoes and that often isn't honored. We have also had to pick chicken off on more than one occasion. This is EXTREMELY frustrating and tough to address once you've left the window. I'd recommend always double checking your order and be sure to give your Panera number because they don't always ask. read more

Piss poor service. Orders are either incorrect or missing an item. 1st time I let it slide, second time is just bad habits at this establishment. This is within only two days alone. read more

Love their breakfast options! Great iced tea. Staff friendly. Drive thru not the fastest, but it's Panera, made to order.

Everytime I go I have an issue . Just sick and tired at this point . And I was a regular

I regularly hit this panera on saturdays bc we gather at a friends off Andover street. The food is always good and the service quick and friendly. What drove me to write a review finally was what happened with my order tonight. I wanted a B-Green smoothie and a salad for dinner, so I sent my friend to go get some Panera take out. They were out of the B-Green and I had to choose another (he texted me so I chose as quickly as I could.) Even as the store was slammed and short handed the manager jumped on a register, upgraded my second choice smoothie to a bigger size and gave us an extra roll bc they were out of the one that my salad came with. Despite all of this I was told that the staff was consistently polite and friendly. As someone who works in a restaurant, I understand how stressful a meal rush can be. Kudos to this Panera location. This is why I keep going there. :) read more

Panera Bread - First time getting breakfast from Panera. It was awesome. - Salad Near Me - Fayetteville, North Carolina

Great lunch. I made use of the 'Fast Lane Kiosk' and received my order quickly. The 'Pick Two ' Kale & Chicken Caesar Salad and Sierra Turkey Sandwich (with Avocado and Spinach) was fresh and tasty. read more

Panera Bread - Kale & Chicken Caesar Salad and Sierra Turkey Sandwich (with Avocado and Spinach) - Salad Near Me - Fayetteville, North Carolina

I love eating at Panera Bread, especially their healthy food choices! Wonderful place and atmosphere!

Great food, friendly staff, pick ups ready as expected! Love the pizza flatbread!!! Chai lattes are the best

I love good customer service and this Panera has excellent customer service so you know how this is gonna turn out, right? They've got the baker's dozen bagels Tuesdays which I was in the mood for. I zipped over to the location on Ramsey to place my order at the drive thru window. Too early and too cold to get out the car and I figured I'd find an equally frosty employee speaking to me thru those impersonal drive thru mics but I knew what I wanted and didn't care what they sounded like I just wanted my bagels. I got more than I anticipated or bargained for. The associate was friendly beyond measure... She separated my Everything bagels from the others because she didn't want the garlic flavor to ruin my other bagels (have YOU run across an associate who did that to your order? Hmmmm?) by placing them in a plastic bag AND she made sure I got my order correct. Don't forget I'm not expecting any of this level customer service I'm just expecting to do a snatch and grab and get home... but I got much more. Sorry I didn't get her name otherwise I'd shout it out to you. She deserves a kudos/an 'attaboy... 'attagal for above and beyond. Those folks are up at the crack of dawn dealing with cranky people like myself, who don't want to get out of their cars or even say hello. Panera this happened on a chilly Tuesday morning at 7:10. Please reward your employee because whenever I want to be reminded of how good your food and your service is I'm going to your store on Ramsey on Tuesdays at 7am... Oh and keep making those bombing bagels. read more

Always fresh and ready when I get there when I order it. Be sure to use the app for rewards!

I normally like Panera, however I just had a terrible experience. I can forgive them for being out of the bread I like - that's just bad luck. The pickles they served with our sandwiches were dried out and nasty, but that wasn't even the end of it. We ordered a cup of soup to go in the cup was only half-full, when I complained that this wasn't $4.50 worth of soup they insisted that it was. Terrible customer service, if I owned this restaurant I would've fired the manager on the spot. You charge people $19 for two sandwiches, five dollars for a cup of soup and then short them on the soup. read more

The most ghetto place I've ever seen. Very unprofessional, you should hear the things they talk about while you are getting your food. I'm from the real hood where you get robbed walking out your door, guess what I don't act like that especially when conducting business on a professional level. Uhh won't be returning and on that note my food was not hot when I got it! read more

9 out of 10 visits I am dissatisfied. Often because: - something is toasted that I didn't want toasted -something isn't toasted that I did want toasted -they toasted it, but it's beyond toasted and has blackened edges that I stop and scrape off outside my car door -something is missing, like butter, cream cheese, a knife, fork, spoon, or napkins -there's no salad dressing on the salad and no container of dressing that came with the salad - there is dressing, but only one teeny container for a whole size salad -the side of bread is sooooo tiny and I feel jipped and totally sad -it's evening and they're "out" of the first 3 things I tried to order -it's afternoon and they're already out of my favorite bagel - there's hardly any cheese topping on the asiago cheese bagel, leaving me to feel like I'm eating a cardboard and cream cheese sandwich. So yeah. It's that 1 out of 10 times that keeps me coming back for more. That rare, perfectly cheesy bagel holds all the cards. read more

Nice seating area, very quite and clean. Staffs are very helpful. The souffle sold out too quick at any Panera i had been to. But overall I like this Panera the most compared to the one in Skibo, Fayetteville, Apex and Cary. read more

Panera Bread - Salad Near Me - Fayetteville, North Carolina

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Went to Panera Bread in Fayetteville. It was my worst experience at that Panera Bread. First off it was late and the drive through line was long and slow. My daughter ordered a smoothie and a pick 2 with the turkey bacon brava sandwich. We got the smoothie and it had a strong banana smell, she ordered mango. Told the young person at the drive through and she said they would remake it. We waited and waited and waited. My daughter finally went inside and they looked at her as if she had three heads. She get the smoothie remade and we drive off but she tasted it and it still tasted like banana. We get home and her sandwich is just thrown together with no BACON. That is one of the ingredients so how are you going to make the sandwich without bacon,especially when it wasn't ordered that way. I was so disgusted by the point I didn't want to try my food. I got the chicken sandwich which would have been good if the bread was not so dry. It was so dry I choked on it. This Panera is normally very good and I have enjoyed it in the past, even met friends there for lunch in the past but this visit was the absolute worse. read more

This Panera Bread is great again! They got the accuracy back on their orders, which has been an issue in the past. The quality of the food is outstanding and everything is so fresh: salads, soups, sandwiches, pastries, etc. This is my go-to place to get food on the go. The convenience of the Panera app (I can pay through the app), and the quality of the food make this my first choice for eating out. read more

Again very disappointed in this location and its "management" and staff. I simply don't understand how it's possible to screw up an order with a ticket printed and it showing on a screen for you. Mistakes are made, and people should honestly correct them. You don't just scrape off mayo, half wrap the incorrect meal back up and give it back. Do unto others as you would expect for yourself! I will be permanently skipping this place for good. read more

That teriyaki bowl definitely is way overpriced and not that tasty. I wouldn't recommend this to anyone and customer service is subpar.

For a Saturday morning it wasn't very busy at all. Had the steak egg and everything bagel and iced coffee. Very good. It's clean. Friendly staff read more

Panera Bread - Steak and egg on a Everything bagel. My fav - Salad Near Me - Fayetteville, North Carolina

Worse Panera Bread we have ever been to. Prepare to be told that they don't have anything when you orden. Thank goodness I don't have to come back to this location. read more

We've eaten at Panera 2 times in the last 2 weeks. The first time my Green Goddess Chicken Salad was disgusting. The lettuce was not fresh at all and it was swimming in salad dressing. Yesterday, they completely screwed up my family's order. Time to take a break from Panera. read more

I used to frequent this location often and never had issues. However the last three or four times I have visited, my order has come out wrong. Tonight, my order was wrong and we were given a rotten apple as our side. I went back for a refund- no "sorry about that" or anything else. Just handed me my money and let the cashier get back to work. read more

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Panera always provides a quiet place to work with good food and friendly employees. I come here regularly because of those items.

My second trip was much better. I even became a member of the Panera club and got a card. lol The Napa Valley chicken salad sandwich is amazing, and the treats/sweets are as well. I guess they switched out the staff, and so far everyone is so nice! I love going here for lunch now. read more

I love Panera but this location has NEVER gotten my order correct. I went twice this past week and they got my order wrong both times. One time I ordered a cookie with my order and they didn't include it in my bag . The next time I ordered a grilled cheese with bacon n sandwich and they gave me a turkey blt sandwich. I just wish they'd pay more attention to what they're doing.. read more