I'm really starting to hate going here, which is unfortunate because I LOVE Panera. This location is just horrible. I have ordered a bread bowl the last 5 times and EVERY SINGLE time they're out. It's a running joke in my family that you guys just never make them to begin with. For this particular order, not only was my order 20 minutes late, but as I waited for my food I couldn't help but notice the complete disarray of the back of the house. Makes me nervous to eat here again with the state of how it's kept. read more

Panera Bread - Garbage overflowing - Salad Near Me - Duluth, Minnesota

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I lost the receipt for a company lunch from a month ago. I went to the location hoping to retrieve it... the team manager, Mar, was super helpful. Even though she was juggling several tasks, she patiently helped me and retrieved the receipt. Thank you! read more

Friendly staff, quick turnaround with my order and food was good. It is expensive for the amount of food you receive.

Tried ordering in advance for drive thru pickup and will never do it again. Ordered a Asiago cheese bagel toasted with butter and plain cream cheese. Arrived to pickup and was told they ran out of Asiago bagels. This is at 11:15AM! My choices were plain, sesame seed and everything. I chose sesame and proceeded to the window. Headed down the road and reached into the bag to find a cold toasted bagel with nothing on it. I pulled over and tried to butter it but hard butter on a cold bagel doesn't work well. I had heard that things had changed at Panera but was very disappointed. I never thought I would have a choice of only 3 types of bagels before noon. read more

Rude managment. Had a problem with my friends orders, kindly asked for help, and the manager made my friend cry. Rude and pass aggressive for no particular reason. We quietly left, not going to that location again. read more

Friendly cashier Quick service Fresh food Good hot coffee Clean dining area Great manager pitches in as needed read more

Such good food and great prices! The staff are very nice. Nice atmosphere. You get your food fairly quick.

Let me preface by sharing I rarely eat out, and I am very picky when I do. There comes a time when you are juggling way too much in life and one day I just couldn't put together a dinner at home. My husband is a double lung transplant recipient now battling cancer and we first tried Panera at Cleveland Clinic. It was surprisingly good! So back home in Minnesota, on a weary afternoon when I decided I was just too tired to make dinner, I got my phone out and ordered a Mediterranean vegetarian sandwich from Panera. My husband ordered the bacon mac and cheese. We chose a time to pick up our order at the drive thru, and everything went very smoothly. Our order was on time, and the food really wasn't any more expensive than anywhere else, definitely way cheaper than a sit down restaurant. My sandwich was delicious and really hit the spot! My husband loved his bacon mac and cheese and said it was surprisingly filling. I love the selection of items Panera offers, at least most of them somewhat healthy, and I found the app easy to navigate (I am usually technology challenged). Maybe it was a honeymoon first timers experience, I don't know, but I hope the next time is as pleasant because I will be ordering from them again! I cant vouch for the cleanliness of the restaurant at least in Minnesota as we used the drive thru, but our experience in Cleveland was decent too, albeit crowded in the wait area to pick up our order. read more

I've now been here twice. Each time has been a 20 minute wait for a single drink. Absolutely awful experience.

I know we're living in weird times but that doesn't excuse genuinely bad service. I asked "is everything in the bag?" and was told yes - silly me didn't babysit to make sure, and they short-changed my beverage. They didn't close the lid on the soup tight and half of it was on my car seat when I got back home. $17+ for a small salad, half a cup of soup, and no beverage. Not ok. I won't do it again. read more

No quality control at this location. Tired of giving them chances. I've been going to Panera since I was a kid and I'm disappointed I can't even count on getting a cinnamon crunch bagel like they used to make them read more

Scheduled picked for 5pm. Arrived at 5:15 pm. My order was not completed. I asked how soon will ot be ready. The response; "We don't have an order for you." I showed he the order on my phone, she looked again and found the order. So, the order was not even started at 5:15. At 5:55 pm I was just about to leave when I received the order. The worst part about the order, we were missing part of it. I should have ripped the bag open and made sure I had everything. Funny, we were not asked to do a survey. read more

Normally my visits are good, but today was far from it. The poured myself some hazelnut coffee which did t taste nothing like hazelnut. It taste watered down non hazelnut, weird. Then I got my order that was done in like 2 mins, which tells me everything is premade now, and on top of that my order was butchered. I still ate but not a good way to start my morning. Hope u have a better experience. Story of my life... read more

This is the second time I have ordered a salad from this Panera and received one full of rotten lettuce and greens. I won't be ordering salad from Panera again any time soon. read more

It took 12 minutes to get a cold sandwich from this location. (Turkey avocado BLT) When we finally went to eat it, there was someone's hair in it. YUCK read more

I like the food .... if you get what you order. Have gotten wrong items or no utensils, or no chips, or not toasted, or missing ice in soda ... or no side of dressing. Happens 3 out of 5 times we go. But we keep going cuz I like the selection. You just have to check your order before leaving drive thru .... but one thing they always always always remember is that piece of hard bread in your bag Disconnect in prep kitchen area. read more

We passed through Duluth on Sunday on our way to Canada. I worked with Chloe and the catering staff with a large order which they delivered to Monaco Air FBO at the airport. The catering was on time, delicious and professionally packaged (boxed lunches). We had some special requests and they were all fulfilled. Chloe and each employee I spoke with were very nice and very helpful. I would definitely recommend this restaurant for any meal and for catering needs! read more

I would give a zero if there was an option. We waited an hour in the drive thru and never did receive our meals. Made an escape over the curb, through the grass, and over a second curb as we were already late returning to work. I'm not sure what's going on over there. This was my first and will be my last experience with Panera Bread. read more

Currently in the drive through- stuck - for 30 flipping minutes! What a joke! I will not be back. Too bad because the food is decent.

The food is very good. But, the tables and sitting area are not very clean. If you ask, they will clean a table. But, really! Also, it's slowwwwww. The parking situation is a mess. No room, poorly marked. If you can put up with that, it's good. read more

This has to be the most filthy Panera I have ever been in. There were about 6 tables of 2 people but every other table was dirty. The floor couldn't have seen a vacuum in days. The drink machine was leaking all over the counter and running down the cabinet. When I told someone they said, ya we know, and did nothing. Garbage so full it was coming out if the top. HORRIBLE!!!!! And then the food came. Out of baguettes, we ordered an Steak and Cheese sandwich and it was well, see for yourself. The chips are stale. Oh then the bathrooms. OMG, the health department should close this place down!!!! read more

Panera Bread - Salad Near Me - Duluth, Minnesota

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Horrible service. Can't review the food because it's still not ready after waiting 30 minutes! When you walk in the front door you are neither greeted nor helped. You are expected to use an iPad on a stick to place your order and pay for it. I did so and ordered a bagel, a soufflé and coffee. Helped myself to coffee since no one was in sight. Waited and waited and waited for my order. Approached kitchen staff and asked about my food order. They couldn't find it in their system, so got the manager. The manager apologized said she would get it going right away. Six minutes later -- still nothing. How about giving me the frickin' bagel right away instead of leaving me hungry? Never coming back here! read more

20 minute wait for breakfast sandwiches. Did I order like 50!? Nope. It was 4. Took 20 minutes. Oh and they have a sign saying open at 7am - nope - open at 8am - be warned. read more

Dropped in the other night for a quick and yummy treat. I was imideatly greeted by a friendly cashier at the register who explained the menu to us. We ended up ordering a pick two with a chipotle chicken sandwitch and broccli cheader soup. My boyfriend ordered a turkey sandwich which looked and smelled amazing. I am always amazed by the cozy feel of the dining room. There is also a wonderful little place for outdoor seating on a sunny day. I'm sure in the winter the fireplace gives a warm feel to the dining area too. Our food actually tasted amazing and I was very greatful for their seasonal tea assortment in addition to the soda fountain for a healthier choice in food. This is just a adorable place that I was pleasantly surprised with and will be back to on a regular basis. read more

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The last three times I've ordered from here they've given me the wrong menu item - if you order pickup make sure you check the bag before you leave. I try to get Panera chicken noodle soup when I'm sick, and they've given me chicken wild rice every. time. Once through the Panera app for pickup, once through doordash delivery and now again in store. Definitely frustrating. read more

Consistently good, my favorites are the modern caprese sandwich and Thai chicken salad.

Last week they didn't have plates because there washer was broke. This week it was because they didn't have enough staff. They had 7 people working I don't understand how that's not enough. No bread Bowles, no croutons, entered our phone number because it would send a text when it was done. Never got a text so waited way longer for our food then should have. No need to go back there ever again. read more

Well unfortunately with Covid's ridiculous effects on todays world it has impacted paneras quality of the staff and their food. We ordered two simple things and had over a 20 minute wait before going up and requesting, a refund. Wouldn't go here again. read more

Terrible service. they Sit around until you get visibly annoyed to even start making your food and even at that just slop it together. It's the only Panera and I wish theyd get it together. read more

If you can't get lazy employees to work after 4 or 7PM, or on weekends, the managers and owners should be there working. Do not accept laziness from any employee, management included. Or close the place permanently and count the losses. read more

I was there for lunch at 12:45. I circled the tiny parking lot twice and never got a spot. Cars were idling, waiting to follow exiting customers to their cars. I went across the road and ate at Grandma's. read more

Ordered a salad for lunch (Fuji Apple & chicken salad) and I will not be going back. for the price they charge I shouldn't have multiple pieces of brown slimy lettuce and frozen chicken. read more

First of all, please don't make single lane drive thrus. When I want to leave after sitting waiting and trapped in byother cars for an hour, I WANT TO LEAVE. ok so I spend an hour in the DRIVE-THRU, no apology for the wait once I get to the window? Ok cool customer service sucks, oh well. I ordered a flatbread. What did I get? Cheese on dough- not even cooked. I will have u know this is the only time I have felt the need to write a bad review on a place ever, but this was an exception. Y'all suck. read more

I paid $7 for a bowl of "chicken noodle soup" that contained two noodles and a single piece of chicken. Waited upwards of thirty minutes- horrible experience. read more

Pros: Had chicken avocado salad and arugula steak sandwich with yummy sauce which was tasty with hard boiled egg Cons: Avocado is hard, I wanted that creamy.bite. Steak too raw for my taste read more

I love dining inside this Panera and before my current experiences the staff were always so friendly. Since going through the drive thru a few times now there has been one girl that is always so curt and very impolite. The first time I thought well maybe she is having a bad day, but since this has happened more than once I will probably not be using the drive thru again and will just wait until the dining room opens. Also just a side note why in the drive thru do they just throw the side of bread in the bag without it being covered or in a smaller bag?? Just a thought. read more

Never once have I been here and they were in stock. I come here a lot and they are ALWAYS either out of bread bowls, or broccoli cheddar soup. every single time. also ALWAYS the lemonade. Any other location is superior to this horrible excuse of a panera. read more

Very, very friendly service always! I like that they tell me what rewards I have available on my card. I can't keep track of that. Ordered a seasonal tea one night and they were out and the gal apologized and suggested the green tea. Now, I'm addicted! Love it!! You can never go wrong with grabbing a loaf of asiago bread and having it sliced. Soooo good! read more

I come here whenever I'm not busy and don't want to eat at my house. Service is good for Panera; a bit slower during the lunch hour, but what can you do right? Best meal is Mac and cheese in a bread bowl with a baguette and a strawberry banana smoothie(that's the only meal I've ever tried from Panera). They always have fun cookies depending on the time of year. Best Mac and cheese I've ever tried. read more

I went to Panera bread today after my appointment in Duluth just to get a smoothie. As I was drinking I got about halfway done when I found some hard plastic in my mouth all of a sudden. I called and told them just to warn them, and they asked if I wanted a refund or a new one, and I just said i don't need anything I'm just letting them know. As time went on I saw a big white chunk in my smoothie. I opened up the lid and saw a chunk of plastic (like a bottle top cover) that's when I called back. I wasn't drinking something with plastic, and I just said having a little piece didn't bother me but a whole chunk did. They told me I could come and get a new one so I did. When I walked in they were making rude comments, and making fun of me for calling about plastic in my drink. I love Panera, but I will never be returning after this! Called corporate about the issue, and all is doing better now. read more