Update: 09/27/2026 This morning was a rush for me! I don't normally work on the weekends, but out of all the days I had to scramble due to an appointment rescheduled, so off to work I go! First, we grabbed breakfast from Panera Bread. We ordered the Ciabatta Egg & Cheese, Steak & Wake and the Cinnamon Swirl & Raisin Bagel with the Honey Walnut Cream Cheese Spread. Our food was great! Everything was prepared perfectly, and we were all happy with a full stomach:) Made our morning for work that much better. Service was great, easy in and out and the place was well lit. read more

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I ordered half a salad and half a sandwich. I have been waiting for a while to get this strawberry poppyseed summer salad and it did not disappoint. The right amount of dressing, the right amount of Christmas to the lettuce and the right portion sizes. The sandwich was the same. It was a toasted caprice focaccia sandwich. read more

Panera Bread - Sandwiches Near Me - Columbia, South Carolina

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We popped in for a quick lunch at this location and really enjoyed ourselves. The food was consistently delicious as were the sweets. Our cashier was super friendly and engaging; she sold us on the Asiago twists which were delicious. I love how cozy Panera is though I just wish they'd take time to clean the seats when they clean the tables. There was crusty pieces of food between the bottom of the seat and the back of the seat (we sat in a round booth) which were clearly visible. read more

Panera Bread - Cheers - Sandwiches Near Me - Columbia, South Carolina

I've never written one of these before, but this was just too much for me. I'm not sure if this grilled cheese was dropped on the floor and still used, or if someone just shed all over my sandwich. A sandwich that I was REALLY looking forward to eating. I've always had love for Panera. I'm just grateful I saw it before I took a second bite. I'm so disappointed they think this is okay. read more

Panera Bread - Kids Grilled Cheese - Sandwiches Near Me - Columbia, South Carolina

While on this side of town, I have stopped by here a few times to grab a few bagels. The staff has always been helpful and nice. The service was quick and the bagels were fresh. The restaurant dining area was really clean. read more

If you enjoy lackluster service, a less than clean restaurant, a better than 70% chance your online order will be wrong, skimpy servings, and ingredients constantly out of stock this is the Panera for you. We took an almost two year break and I am sorry to report that nothing has improved. At our last and final visit we were told that the location was out of lettuce. Completely, entirely out of the main ingredient that makes up over half its menu. Good bye Garner's Ferry Panera. It's you, not us. read more

I came to this location on October 1st and had a very disappointing experience. When I ordered a mango smoothie, the cashier acted like she couldn't hear or understand me, even though I was speaking at a normal volume just a couple of feet away. When I finally received my order, the smoothie cup was only about two-thirds full. I politely asked if it could be filled since I paid for a full cup, and the worker said, "no, that's all I made." Considering how small the cup already is, this was very frustrating. I felt so disrespected that I walked away. If I hadn't walked away, I likely would have reacted and that would've been on both of us. I later returned to request a refund because the service and product were unacceptable. The employee's behavior was unprofessional, and I strongly urge management to address this before she meets a customer who doesn't walk away. read more

My visit to Panera Bread was avery friendly visit, my salad could have been better. I ordered a Greek chicken salad, I specifically ask the cashier what kind of lettuce they put on the salad and she told me Romaine I said ok, so when I got my salad back to work, I had more lettuce and onions than anything about two little pieces of chicken and whole lot of black pepper that choke me, little bit of dressing. I really didn't enjoy my salad for all the black pepper that was on the salad. read more

After eating I went to the bakery section and had to ask for help. The cashier whom I noticed had an attitude. He was on his phone through blue tooth and acted like it was an imposition to help me. He mumbled something after ringing me up and I asked him his name. He asked why and I told him that he was rude and I wanted to tell his manager. He the said let's take this outside and went to the door and held it open daring me to go outside. The manager came out and I told him what happened and I was going to call the police because I was threatened. The manager told me that he would deal with it later because he had a lot going on. Unbelievable! read more

Everything about this visit was a no-go. The wait, the less welcoming employees, the atmosphere & most of all, the incorrect order that was repeated twice. I tried to salvage my Pick Two - Veggie Med Sandwich that was soggy & with scarce ingredients, the salad was sufficed. One & done, definitely not returning here upon my visits back to Columbia. If you don't care to care about your customers, perhaps working somewhere else would be beneficial...for customers & employees alike. read more

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I normally don't review chain restaurants ... So the food was ok. Standard for Panera However . And I know help is sparse but... The Young woman taking our order was painfully slow. Order had a minor mishap.... Onions were forgotten to be taken off the sandwich ...but it happens. They were out of many items. Additionally the place was simply a mess. Filthy tables and booths. Multiple crumbs and left over food ..All needed to be wiped down Many had left over plates and utensils. It looked like a left over nonalcoholic frat party. Hire people , make adjustments for Covid or change your hours. Make it look clean at the very least! read more

May hands down be the worst Panera bread I had ever been to. They're out of everything. The dine-in area is a mess. There's no one cleaning tables or vacuuming the crumbs or picking up the trash. The back counter and food prep area is a total mess. No one seems to be known what they're doing. Don't bother coming here. read more

8.00 for this cold stuff in a kiddie cup only half full. You can get a whole tray of family style Mac n cheese right across the parking lot at target. Won't ever be coming back here tooo expensive. Place looks like a dump. And there was nothing to drink. read more

Panera Bread - This is what you get for 8.03$ at Panera for Mac n cheese doesn't look like their add and it's cold. Won't be coming back here ever. - Sandwiches Near Me - Columbia, South Carolina

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Avoid! Always out of key items and slow, slow, slow! Not a good combination.... On the most recent visit, we stopped in at 6:30pm on a Friday night. As always, they were out of bread bowls. At 6:30!!! Her response was that they sell out early. Maybe make some more if you're running out at 6:30??? Won't be back. Tired of the same old excuses and poor service. read more

This was the most disgusting Panera I've ever been to. If I could title this it would be neglect... We arrived at 11:15 am. When we got there and ordered, my wife and son went to a somewhat clean table. I walked towards them and noticed the 3 people in the kitchen standing around and talking. As I passed the drink machine the floor was wet and had a puddle with a wet floor sign. NO ONE CLEANED THIS UP the whole time we were there. On a Sunday as a former restaurant manager my store better looked like gold this place was gross. The dining room was filthy with food all over the floor. Mayo and mustard packs were all over one table. None of the tables had been wiped down and this was right before Sunday lunch! I went to the bathroom and thought I was in a gas station. The urinal had pubic hair on it and looked like it hadn't been clean cuz there was pee stained on the bottom. Not to mention the walls were rusted with metal pee stains. The floors were moist like in a gas station restroom that doesn't have proper drainage. I didn't even want to venture to the stall. When I exited the restroom I saw the same 3 employees sitting around chatting. I also noticed a pile of food that had been swept and just left to sit. There was no broom or no one holding a broom so I guess they forgot to sweep that up. When I got back to the table my son had dropped a crayon and I bent over to get it and the baseboards were food stained and gross. This is not PANERAS STANDARDS. Our food came out and apparently you don't need a fork to eat a salad or Mac and Cheese. So I went up to ask for one and noticed the pass where the food came out of HAD FOOD CRUSTED ON THE WOOD. I asked for a fork and the people behind the counter who I'm assuming was a manager met me with blank stares and then handed me a to go fork. WTF how does this pass a health inspection. I went to get my wife and I a drink and notice the water level had black mold or dirt on it. Btw the puddle hadn't been cleaned up at this point and this was 15 minutes before noon. Needless to say we won't be coming back here and we were just passing through. We are definitely going to let our friends in Colombia know our experience. read more

Since I don't regularly eat at Panera when I do, I focus on what I'm getting. We are traveling so stopped here for lunch. I ordered a large Thai salad ($10-11) and guess we all have different definitions of large; my bowl was large but the salad in it was not. I do note lettuces when I get salads and this lettuce was not fresh. There were way to many of the romaine lettuce stumps that were brown on end-hence not fresh. There was enough chicken in the dish and the dressing was nice but I wouldn't order the salad again. My husband had a Chipotle chicken flatbread sandwich with chicken, avocado, red peppers and melted cheese with a bag of chips. He was pleased with it; it was moist and savory. I think Panera's as a whole use fresher lettuces but I happened to come to one that skimped. read more

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What an absolute joke. Walked into a messy restaurant excited for a nice warm meal. Instead, I walked into place being run by high schoolers. Standing behind a counter laughing at us and EATING THE EXPRESSO BEANS BEHIND THE COUNTER!! Unsanitary and disrespectful staff. They were out of quite a bit of food (which is understandable) but how on earth is a restaurant out of mayonnaise and ranch?.. We were the only people on the restaurant and the food took 20+ minutes. Bathrooms are disgusting. And the floors sticky. DO NOT BRING YOUR SERVICE HERE! read more

Here's what have learned. Panama Bread has great salads. BUT, don't order a salad 'To Go'. They think it is ok to give a to go customer a MUCH smaller than normal salad. It I'd ridiculously small for the price! This is the 2-3 time that I've been taken advantage of with my to go order. I've learned my lesson. And then, they want a tip added to the bill. Nope! Just a warning folks! read more

Worst Panera I've ever been at, and I go to many. Dirty, disgusting and horrible rude service. Staff more concerned about hanging out than working. Food was cold, dirty plates and seats and they were out of everything. Don't go here! read more

As a student, Panera is nice place to study with friends in a relaxing lounge internet. They have large comfortable seating, free Wifi, and lots of coffee. I've been going here on and off for the past 3 years and it seems like the prices keep going up and the quality and portion of the food is just only mediocre. However, the service was good and I go my food fairly quick. I ordered a cinnamon bun toasted which was good, but the small mac and cheese that I ordered with apple seemed very small to justify it costing nearly $5. This Panera is located in a shopping center with a Tanger and other good restaurants like Hickory Tavern, Mod Pizza, or Jimmy Johns that have better food. I would only go here if you expect to do homework or study with your friends. read more

Panera Bread - Cinnamon Bun - Sandwiches Near Me - Columbia, South Carolina

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There should be a minus 10 on the ratings. I was shocked at the condition of the restrooms in this facility! How can this restaurant still be allowed to have the doors open? I wish I would have gone to the restroom first so I would have never ordered food. I don't know what is worse, eating and then going to the restrooms. no way should a restroom look this bad. Perhaps in an old service station that had been closed for years. It's just sad because we love Panera Bread, but may think twice before ordering food. I have provided a few photos. read more

Panera Bread - Ladies Restroom- what's in it? You decide. I didn't even take pcs from the mens room. - Sandwiches Near Me - Columbia, South Carolina

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This is the grossest Panera I have ever been to. It was literally filthy with most tables needing a wipe down and food on the floor throughout. The person taking my order could have been new as she didn't know what was in anything I asked about (but still a bit annoying). Our order took quite awhile despite there being a handful of other patrons and plenty of workers. Speaking of the workers, they all looked like society's rejects and seemed disgruntled. Whoever runs this location should be fired. We will not return to this location. read more

Extremely slow service, out of beverages, and not very clean. Where is management?? Don't recommend this location.

The person that took our order acted as if we were bothering him. We both ordered soup and it was warm at best. Not our best Panera experience. read more

Ordered 2 Asian sesame salads. No cilantro, no sesame seeds, no wonton strips. Brown iceberg salad-wet and slimy. No butter for roll. All for $34 read more

I ordered a half salad and soup for 15.00. the asian chicken salad was a compact jumble of lettuce chunks, chicken, and thick noodles only- not appetizing at all, and nowhere close to the menu description. the soup was good, but no bread was included. I waited by the drink station which was sticky and observed debris on the floor as well. I remember when this location was robust in the mid 2000's, bustling with patrons and FAR from the lackluster and disappointing experience today. read more

Slow service, out of chicken, the worst Panera I have ever been to. Sandwich was ice cold

Got a tuna sandwich, and they barely put tuna. might as well say I was eating bread. It was supposed to be tomatoes on it. They didn't put tomatoes. I would not be coming back to this one. read more

I've been here so many times. I just love it food is fresh and delicious! I love the 10 vegetable soup is out of this world good. The sandwiches are delicious as well a little pricey but worth it by all means . read more

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1045am on 4/11/22. Out of cookies. How are you out of cookies? No sausage and pepperoni pizza? So we ordered pepperoni. How in the freak was in hot and cold in spots???? First off all the entire staff,I encountered was friendly and attentive. But the food sucks. I love Panera . But as much money as I spend, not this location. They really need weekly motivational staff meetings. When someone has 30 minutes for Lunch and u go somewhere for your only break and they jack your order up. It throws off your entire day. read more

do not order for delivery. none of your items will get there and it's impossible to get a refund (takes 7 days and they hope you just forget about it) food is way too expensive to not be receiving it. this has happened every time we've ordered for delivery. done with them now. read more

No professional. There is always something missing from the food, for example, no croutons for the salads or no chips for my side. It seems as if management is just as childish and rude as the kids that work there. Also, restrooms are ALWAYS disgusting right along with the drink area that always has a wet floor sign in the front of it. This place is in bad shape and corporate and new management needs to step in and gather this store immediately. Everything about this place is absolutely unacceptable. read more

Waited 35 minutes for oatmeal and a latte. Place was totally disorganized. At 11:30 Sunday morning, they stopped serving breakfast, although I was able to get oatmeal. Makes no sense. read more

It would help if the cashier taking orders would take out her music ear buds and actually listen to the order instead of getting the order wrong and needing to be corrected. Got a coffee drink instead of tea Drink that was ordered. Too busy with her music to remember the other parts of the order that she should have put on the tray. Member of our party who got the wrong Drink order didn't even want to approach staff to get it corrected... shouldn't be in customer service business if you can't pay attention to the customers. read more

First time in a while at Panera and they didn't know how to make Madagascar Vanilla Latte Which was on there menu. I was under the impression that if it's on the menu that they could make it. Then the young man dropped my bagel and use the same glove to pick it up off the floor and get another bagel. Smh! read more

I have always been really pleased with the food and the service that I get from Panera Bread. I know it's a chain, but all Panera Breads are different. I am really glad that this place is near where I work and live. One of the best things I like about this place is that they list the calories of every item on the menu. No surprises. Also the food just seems to be good and healthy. Their black bean soup is my favorite thing on the menu. Unfortunately it is not offered every day. Sure wish it was....... I also like the new Broth bowls they have started serving. The chicken one is my favorite so far. They have some amazing iced green tea also. If you haven't tried it yet, you may want to. The place has free wifi, and it seems they don't mind guest hanging around and working or studying. I've had several meetings here also. I'll keep coming back. Food is always consistently good! read more

Panera Bread - Soba Noodle Chicken Bowl - Sandwiches Near Me - Columbia, South Carolina

This Panera is very spacious, light and airy with warm colors interior design that make you feel cozy. Pros: - Plenty of seating, the majority at 4 persons tables. Not many booths or couches for you to lazy around - Good location: shopping center with Target, Pier 1 and World Market tailoring to more affluent visitors - As Jordan mentioned you get FREE hi-speed Wi-Fi, a real treat in Columbia...yeah people we're still in stone-age around here... - Good lunch selection (soups, salads, sandwiches) and pretty good coffee. Unlike their more established competitor you can actually eat at Panera - Less crowded than Starbucks next door...it's also twice its size - Fenced in outdoor seating (about 5 tables) - Very friendly service (at least when I was there) Cons: - Limited electrical outlets...if you plan to surf the Net better go after lunch or very early morning. Otherwise prepare to "fight for your right"! - The music is hit and miss. Half the time I got the "soothing" when you're put on hold kind...the other half they woke up and turned in the jazz factor - Sturdy furniture equals "pain in the butt", especially after an hour of seating. BYOP! (bring your own pillow) So if you're need for coffee and Internet speed stop by Panera. Added bonus, you can drop your mail at the USPS box nearby. read more

Panera Bread - At the Panera counter - Sandwiches Near Me - Columbia, South Carolina

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staff was complaining about making sandwiches, and are being VERY loud, instead of making us food they were to busy eating espresso beans, they were out of literally ever thing we wanted.the inside smells like my teachers bad breath. i would not recommend! read more

Good god I hate to leave bad reviews but this is the filthiest restaurant I've been to in as long as I can remember. There are perhaps 40 tables in the establishment and there were about two that weren't just completely disgusting and uncleaned. Icing on the cake was the employee who left the crapper (numero dos) without washing even pretending to wash his hands. Napkin dispensers were all empty. My panini was burnt to black on one side. At least the broccoli cheese bread bowl was . Staff was friendly enough; I didn't the rudeness to which some others have alluded. I usually stop at the Bower Parkway Panera location (next to the Lifeway Christian Store) when passing through. It's significantly better. I won't make this mistake again. read more

2/10.. y'all completely messed up my order and i can't get refunded for it. how do you forget my cream cheese and cookie... like bffr i'm so sad read more