Panera at this location is a great place to meet and eat. Service is always fast and food is great. I would give this a 5 star rating because of the staff, but an overall 4 due to cost. I would ask Panera to rethink their pricing, it is starting to get expensive. The money I spend here for an individual lunch I can go to other places and feed two. You are starting to price yourself out of the market. Management may want to rethink their pricing. read more

Ate at the Broken Arrow location. Almost no meat on sandwich and way,way overpriced. Will never eat there Panera anywhere again.

The service is ok, the Ambiance is nice for a sandwich shop, clean, nice seating, lighting is good. A great place to meet someone for discussion, study, visiting, or a casual date. The food is excellent, the cookies are great, but the price seems a bit high but I probably wouldn't complain if the employees were paid well. I am sure most people have tried a Panera over the years but thought I would post a review anyway. read more

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Quality of food terrible. Bagel's have changed and I would not consider them bagels, but more like a bun. Cinnamon crunch--no crunch, no cinnamon ,more like a bun. No hole. They were not made fresh. Customer for years. I will not be back. Looking for a new bagel place, pastry and bakery. Used to be able to rely on fresh eggs, quality food sourced and fresh. Expensive version of fast food served today. read more

Their lunch boxes are convenient for meetings but the sandwiches are just okay. I think the lunch boxes from chick-fil-a are better. Takeout orders are fast and efficient. Love their unlimited coffee though. read more

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I didn't know that I visit this place more often than I thought...Is it the relaxed environment, with nice AC (on the cooler side)...or the not-so-big portion sizes that make it just the perfect place for me while waiting for my daughter to get out of dance class... A nice hot cup of tea, the Chefs Fuji apple and chicken salad, and feeling the sensation of Fall, which lured me to order the Autumn Squash Soup for the perfect pair. The portion size was just right.. the salad was absolutely delicious! The crumbled blue cheese, red onion, and toasted pecans and delicious grilled chicken was awesome! The squash soup was sweet, yet creamy and delicious. The French bread had me dipping! Yeup! I'm a dipper! Great, relaxed ambiance, nice service...and a good ol cup of tea will have me coming back over and over:) read more

Panera Bread - Chefs choice Fuji Apple with Chicken and in season Squash Soup with a side of French Bread, Heaven - Sandwiches Near Me - Broken Arrow, Oklahoma

I enjoyed the food greatly! It was so so so good to see another Panera that treats their customers with respect. The atmosphere was so welcoming! I felt loved and accepted by this kind woman named Kim. The young man who took my order was energetic and seemed happy to be there and he had on some very fine black spectacle lenses. Whoever the General Manager is at Panera thank you! read more

Horrible service, food is alright but the service is awful and hateful. To much unneeded bad attitudes.

The food is the same as any Panera, but the staff is what truly stands out. They are the most genuine, kind, hardworking, funny crew. I feel like I'm seeing my friends when I swing in to grab a drink (especially Jennifer). The sip club is also a wonderful value. read more

The smell hits you in the face as you walk through the front door . Thank god I had to use the bathroom before ordering because OMG! The smell of sulfur coming from the plumbing drain In the bathroom was over powering and this is what I smelled when I first walked into place. Not eating there, Ever! read more

You're joking... for $10?? I feel like there should be a lot more of what the actual sandwich is supposed to be. At least we will get a refund but not fun when that is supposed to be your dinner. read more

Panera Bread - Napa almond chicken sandwich - Sandwiches Near Me - Broken Arrow, Oklahoma

Was excited about going to Panera I was looking forward to visiting Panera, and the cashier suggested the chipotle chicken avocado melt sandwich. I chose to order it because he said it was the best sandwich. Unfortunately, when I received my sandwich, it did not appear to be anything like what he had described. I was disappointed because the sandwich appeared to be a miserable sandwich that you'd get from a gas station. I only ate half of the sandwich because it was so terrible, so I decided to write a review. I had also noted that there were flys in the dessert display case, which no one seemed to be trying to get rid of. Unfortunately, I will not be returning to any Panera Bread locations because my previous encounters with them have always been negative. read more

Panera Bread - Chicken chipotle avocado melt - Sandwiches Near Me - Broken Arrow, Oklahoma

Expect corporate minded food; not imaginative nor creative whatsoever. Use in emergency only.

This is $11 worth of food? I am a bit perplexed that I'm given a bowl and it's not filled. Are these the normal portions Panera serves? I can't imagine I'll try ordering from here again for a meal. Bakery items are good but this meal is upsetting. read more

Panera Bread - Sandwiches Near Me - Broken Arrow, Oklahoma

This place was amazing, I was genuinely in tears to see a POC working at this establishment. I met the young man (Christopher or Christian I think). He was so kind, I could genuinely see his happiness and feel it the atmosphere as well. Thank you Panera for including people like me! read more

Pulled up to order at the drive-thru and asked for a minute to review the menu. No cars behind me. Woman didn't know her mic was still on and made derogatory statements about me (10 seconds hadn't passed) for not being ready with an order when I pulled up. I replied to her rude comments so she would realize her mic was on and drove off. They apparently hate their customers and I will oblige by taking my business elsewhere read more

Had soup 9.99 for Luke warm and a small serving for the price. I did order take out but for the price was a too small of portion

I love Panera and I went in thinking I could grab a quick sandwich to go and use my free birthday thing to get a free pastry. The guy who was taking my order seemed a little clueless and I actually had to tell them what did and did not go with my sandwich and he kept trying to add a drink and say it was included but it clearly was charging me. He fixed it and then I had to wait for 20 minutes for one sandwich to go. It was ridiculous and it made me late for the rest of my day this location is no good. read more

I've always enjoyed the food at the near bread but this location needs to be careful of their customer relations. Just now in the drive-through the associate didn't turn his mic off and was complaining about the customer who just went through on. Saying he hated it when they did separate orders. Then when I got to the window the manager talking to the other employees loudly said "I think I need to call the exterminator. We have mice!" This location needs to be careful and look at things from the guests' perspective. read more

Panera Bread - Who Panini presses a croissant sandwich?! - Sandwiches Near Me - Broken Arrow, Oklahoma

I visit the Panera Bread location on west Detroit in Broken Arrow, Ok on a regular basis. I find the food to be always good and the service and friendliness of the staff very good. The manager Lauren is always helpful . I will continue to visit this location. The store is always clean . read more

Reviewed May 5, 2019 Good pastries and breads They have good pastries, bread and coffee. Their meals and soups are mediocre. The service is average. I had a breakfast sandwich that wasn't that great for the price. There is nothing really special about the restaurant. It looks like the place in town to drink coffee, work on your laptop or rag chew with friends. Not worth going back to..... Note: This review and photos were originally posted on Tripadvisor by Spike S. read more

Things are continuing to improve. Dining area is super clean, pastries and breads are full (aside from a few holes due to selling out for the day -- totally acceptable) I still find it humorous how many patrons turn the dining areas into their office spaces. *shrug* As long as they are purchasing items while here, guess the company cannot protest. When I grab breakfast in the mornings there are so many delicious options! My new "gotta-get" is the breakfast wrap: chipotle chicken, egg, & avocado. I know I cannot miss with the fresh, warm soufflés available is several versions: 4-cheese, ham & Swiss, spinach & artichoke, and one with bacon . I also like the bacon, egg, and cheese bagel sandwich -- but I ask for a French toast bagel instead, so I experience an entire breakfast in one bite. Today I loaded up on cookies to take home. There's a new s'mores bar, so we will see how that tastes when I get home. I was sent specifically for the Kitchen Sink cookies, but I also added more The oatmeal w/ berries looks delicious, and the confectioners sugar dusted on lemon drop cookies looks so inviting. They are pricey, in my opinion, but dang they taste so good! Lastly, I really like their craft teas and drinks. #1 non-carbonated. #2 different sweetness levels available. My favorites are anything with hibiscus and the Orange-carrot-turmeric. Just a refreshing change from the soda pop culture. read more

Panera Bread as whole seems to continue to go down hill. This location is no exception. Anytime we do mobile order, especially for pastries or breads, they are always out, and they sub something cheaper than what you paid for. They need to start having their app show they are out OR just don't offer mobile order if you can't do it right. On top of that, the portions at Panera restaurants are just pathetic. 1 piece of meat and 1/2 a slice a cheese does not constitute a $9 price tag. Also, they recently changed their pastry danish wheel. We used to get these for family get togethers or holidays, and it was great. Now it's 90% bread and hardly any filling. I don't know what keeps these places going, honestly, but until they start re-upping the quality to what it once was, i won't be going back. read more

There were gnats and flies in the dining room. The men's restroom was filthy. I had the Southwest Caesar salad, I thought it was overpriced for what you get. Ajax would fix the dirty sink in the restroom. read more

1.)slow service ordering 2:)all the tables were dirty 3:)order came out super slow 4:)employees did not seem enthusiastic at all read more

We were skeptical, given the reviews, but still had great, quick service! Very friendly staff, delicious hot food and coffee. We were headed to another restaurant but this was closer so we gave it a try & enjoyed our breakfast! read more

Panera Bread - Fast service & great latte! - Sandwiches Near Me - Broken Arrow, Oklahoma

We have tried this Panera Bread several times over the years and have never been really happy with the service. Today was the last straw, we ordered lunch for two other co-workers and myself, went through the drive-thru to pick up the order. When we arrived back at work my soup was only 1/4 of the way full, and even though I ordered and purchased the lentil quinoa chicken bowl, this time it did not contain any chicken, and the taste was off. Another order of soup was cold. When I called to talk to the manager and asked if they could make this right I was told they were sorry but they could not do anything to help with today's mistake, they could give me a free meal in the future. I was not looking for a free handout, I was looking for some customer service, it was not received. I do not recommend the Panera on Detroit. read more

This is the worst Panera around the Tulsa area. They never have bagels, or anything in stock. I just went in to get a coffee that I have with my coffee subscription and a side of toast with avocado on it. Which I KNOW they can do because my sister use to work there. It's Panera, they can customize anything. But they told me that they couldn't. On top of that, they were all extremely rude. I stood at the counter for a few minutes before getting service. Then when I did, a worker came up and acted like it was such an inconvenience that she was having to do her job and take my order. I looked at her and I said "Oh, you ready for me?" And she rolled her eyes and said "Mhm". This place is a joke and it's gotten trashy. read more

We ordered a "B O W L" of soup and they didn't fill it to the top. It looked like we ordered a cup of soup instead of a bowl, really disappointing. read more

The bagels are fair. Sandwiches way too pricey, but good eatin. Good servers. Linda was my all time favorite. If anyone can get a hold of her, have her pm me here. She left about a year ago. I would hire her. Thx. Managers need to smile more and interface with customers , like Promenade Mall. A simple "hi, thanks for coming. I'm Bucky the manager. If I can help, let me know." read more

Pros: I order through the app and my food is ready for me to pick up at the time I specify. It sits on a shelf, I don't have to talk to anyone when I walk in. That's wonderful. Always get the tomato soup with tomato mozzarella pesto panini. Good apple bagel, chocolate croissant, and sugar cookies. Cons: every time I order green tea online and then go to pick it up, it's wrong! Plain green tea. No sweetener. When I order it in person, always correct. read more

I have liked Panera Bread in the past. I have't had any problems. I love the warm rice bowls that are available and the green tea is my favorite but when I order the rice bowl with an apple in the drive-thru I ask if they could slice it for me, they say "OK", I pay for it and look in the bag and it's a whole apple! How hard is it to slice an apple? They give me a plastic knife to cut it but sometimes they break. I have ordered on inside and they slice it there but not in the drive-thru window. Why? I don't even mind pulling up and waiting until they cut it. I'm going to eat it right away so the apple won't brown but it's just the idea of it. I feel like they lied to me by saying "OK" then not doing it. At least, retrain employees to do as the consumer asks or say "We can't do that". read more

I felt like being lazy and ordered food to be delivered even though I only live 2.5 miles from the store...After waiting almost an hour from the time it left the store I called and was placed on hold for a manager. Manager of course never answered. They were "kind enough" to cancel the order but offered to have it still delivered...soup that's been in someone's car for over an hour sounds like great customer service. Will definitely be taking my business elsewhere, I recommend you do as well. read more

Usually love gong to Panera for a nice meal, but this was the first time we ordered to go. Was very disappointed in the size of my dish...the Bowl was a full sized meal bowl and was only about half full, and the fruit cup ordered for a side was around half full as well. When dining in the portions seem much larger...disappointing. read more

Panera Bread - Fruit Cup - Sandwiches Near Me - Broken Arrow, Oklahoma

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As we were leaving the restaurant, a worker followed us outside to return our umbrella I had left at our table. I would like to give him a big hug for been so kind and thoughtful. Oh, our food and drinks were good too. read more

Like to stop here on my way from Tulsa to NSU for a toasted cream cheese plain bagel. Drive thru attendant was nice and friendly at getting my food. I received it barely warm with no knife! Really Paneta bread lady, really I fought through eating it hard as a mf! read more

Panera Bread - Sandwiches Near Me - Broken Arrow, Oklahoma

4/5 stars; not the driver's or the store's fault.. Panera app for the driver took him 4 miles South of my work place. The driver googled the correct location & headed back, so, the Panera app showed it would take longer & longer for the order to arrive. Great job on getting better directions!! The food tastes awesome & is still fresh!! I apologize for putting a "right" turn, in stead of the correct "left" turn.. :-) I will order again (fair warning.. lol..) read more

One of my favorite places in BA to hang and use WiFi. Even when they are full it's a nice place to eat. I have come here since they opened.

I won't be back. We have been going to this Panera for about ten years. The last couple of times the food quality was not good, the orders were wrong and when it was brought to the employees attention they were argumentative. The dining room was filthy. My wife and I were trying to have a nice conversation and the teen staff was having a horseplay party. This was at approximately 7:30pm last night. read more

Waited at the drive thru speaker for over 15min before anyone spoke to me. And the girl who finally took my order was very rude, I was understanding for the wait considering they may have been slammed but no apology at all on there end and I proceeded to asked if they had tomato soup still (since it's seasonal) and she cut me off from talking with "is that what you want?!" -so sassy, I was taken back! probably one of the worst Panera's I have ever been to and I come from STL where they were started, i have been going to Panera for as long as I can remember and I'm still in shock that I waited for service for over 15 min?! At the speaker! The car in front had already got there food and left? And the customer service was beyond rude, I will not be back. I got home and they forgot the baguette? Not impressed by this Panera read more