Ordinarily the broccoli cheddar soup is delicious. Must have been an off day this week because the soup had a funky taste. We asked to exchange the soup for a different item and management was rude and acted like we had committed a crime. Not a nice way to treat a customer who has just paid 38.00 to eat at your restaurant. read more

I dropped off my car at NTB nearby and walked to Panera for breakfast. No wait, which was nice. I ordered a quiche and went off to find a table. The restaurant was located in the parking lot of the Huntington Mall. The store was clean and the staff were friendly. The bathroom was also clean. They had some seating outside too. But it was July, too hot for outside. The air-conditioning was much appreciated! I would stop in again for breakfast, lunch or dinner! read more

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I went to Panera for breakfast on Tuesday and it had no eggs for any of the egg sandwiches, which is most of the breakfast sandwiches. I ordered a ham and cheese sandwich on ciabatta, minus the egg since they had none. I got two tiny thin slices of ham, a thin cheese spread and bread. They charged me full price even though the main part of the sandwich was missing. They did not even add more meat and cheese to fill in. $7.00+ for 2 slices of bread basically. Really clueless. read more

We ordered from the hotel on the other side of the mall and our food was ready by the we got there. And it was delicious!

My mom and I were having a rough time, just left a funeral from a loved one. I think the manager could tell we were a little disoriented and after we finally placed our order she gave us our food for free. Even before that happened she was so friendly and talking to us about the new options at Panera. Highly recommend the toasted caprese focaccia sandwich. This made our day. Thank you! read more

Worst Panera experience EVER!!!! Nothing was enjoyable! Me and my friend Nelson went through the driveway together after a long day of shopping and we were quite hungry. We went up to the speaker and had to wait to even place an order. Once we pulled around, we first received our drinks. We ordered two lemonades, and they were the worst things either of us had either tasted. We have had the lemonades before, so it is not an issue regarding the recipe. The container must have not been cleaned in several weeks, because it tasted somewhere between fermented and just straight up dirty. We immediately poured them out and had to buy drinks elsewhere. I ordered a soup and a sandwich. I got the crabs berry chicken salad sandwich and it was horrible as well. There was too much tomato, the bread felt as though it was barely cooked, and there was hardly any actually chicken salad on it. I also ordered the chicken noodle soup, and it was bad as well. The broth itself tasted only like carrots, and there was hardly any flavor other than that. The soup itself was also dangerously hot. It was unable to be eaten for several minutes. My friend Nelson ordered the mac and cheese, which he reported to be not good and sort of cold. Eve the bread was bad. It felt basically raw and the outer edge could hardly be called crust, as it was just as soft as the rest of the bread. I would never subject any one to an experience like this. HORRIBLE!!!! read more

Off the game today! Understandable being the holidays and some supply shortages. So I'm not sure much of this is the Panera's fault, but they were out of chicken, some kinds of bread, and only had medium-sized soda cups. It sort of felt like they were hoping we'd forget that we ordered a fountain drink with our to-go order because I had to track down someone to ask for it and she sheepishly asked if a medium was okay- I don't know what size my husband ordered- because they didn't have many cups. The Women's RR was also in a bit of disarray, even though the rest of the restaurant was tidy and clean. read more

All I wanted was pink ribbon bagels, I get them every October. Someone made a BAD decision to not have them this year. Unacceptable! I'll never go back. The regular food is not that great & Very expensive. The best thing they have going is the bakery items So..... read more

Ordered Panera catering pick up. Was greeted by staff with their backs turned away from the cash register. Bagels were not toasted as requested (and on receipt). read more

Delicious and fresh food. Staff are always friendly and helpful. Enjoy the Rapid Pickup option when ordering ahead. Clean and always busy.

My First visit to this place (from Texas) and the Dine-In was closed. No problem, so I went to the Drive-Thru and was told to hold to place my order and LITERALLY waited 9 minutes when I decided to see if anybody was there because the cars behind me were going around me to the window. I tried explaining this to the girl on the speaker and then a male voice told me that I could just leave. He said to take my business elsewhere and when I asked for his name, he said it was none of my business. Not being "biased", I was only trying to explain the situation to them (the cars going around) and believe it was taken the wrong way. I've never had such an encounter with an Establishment such as Panera Bread and would NOT Recommend this place for the Employees were Not Friendly. read more

Panera Bread - Staffing Issues....definitely need a more friendly Staff!! - Sandwiches Near Me - Barboursville, West Virginia

Slow. Incredibly slow. Threw our food in our drive thru back so that the sandwich had melted cheese all over the other bagels. Took nearly twenty minutes to get it fixed. Bagels were hard as rocks. The lady was nice though. read more

This panera bread is centrally located near a lot of eateries. I was on my way to Kentucky for some army training I said I would not stop until I was exactly 3 1/2 hours into the trip when I saw the sign for Panera bread I actually got really excited I am a huge put NARA bread fan always have been why? Well because when you deal with chain restaurants you have to stick to what you know. Luckily for Panera bread and me you have several items to choose from that are relatively healthy my absolute favorite is the chicken salad sandwich. I order it every time I go! The chicken noodle soup is really good too. The chicken Cesar salad is really great as well however it's always a good idea to tell them to get the dressing on the side because they tend to overdo it. I also like the options you get when you order a meal from Mira bread and a side baguette or Apple or a bag of chips are usually opt for the Apple but since I was committing carb a side I decided to eat the chips they tasted pretty well I have been to this location twice once on my way to Kentucky and the second time on my way back and each time the service was very fast and the staff was super super friendly in fact this will be where I stop when ever I have to go to Kentucky. Did I mention that the NARA bread always has the raspberry ice tea brisk I am not sure if I am saying that right but it is one of my favorite guilty pleasure drinks I love the raspberry brisk tea and whenever I go to Panera bread I always look forward to having it read more

Panera Bread - The pick two is a great option the soup and sandwich are my go to ( chicken salad ) - Sandwiches Near Me - Barboursville, West Virginia

I tried to order two different things and each order lacked at least one ingredient because the store did not have its inventory. Thanks, Biden! read more

Me and my wife decided to stop and try this for the first time due to its proximity to the Walmart academy. Great food, at a very reasonable cost. We were both satisfied with the amount of food received in relation to price. I ordered a chicken noodle soup bread bowl and my wife ordered a chicken wild rice soup bowl which she highly enjoyed. The soups were hot enough to eat but not hot enough to burn you and were very filling. I would recommend this establishment highly. Great staff, great food, great seating, great environment, and also notably clean! -Joshua read more

Panera Bread - Chicken Noodle Soup Bread Bowl and Candy Cookie - Sandwiches Near Me - Barboursville, West Virginia

We are usually excited to eat at Panera, but today were super disappointed! The hubs ordered the grilled cheese and tomato soup combo. The cheese was burnt and the soup was luke warm. Our bread didn't have any bread inside it. It was almost like someone pulled out all the bread part and gave us the crust. read more

Definitely lacking in customer service here. I will not be returning. I was given my entire four sandwich takeout order on dine in trays and when I asked for boxes, I had wax sheets and bags TOSSED my way. To say I am not happy is an understatement especially since the bags were broken! read more

While the bakery items are heavenly and delicious looking and tasting, don't let that mislead you about the food and service here. I've been to my share of Panera Breads from Los Angeles, so I know that it shouldn't be this bad. We got the pick 2 deal. Half of each item you pick, while I've been before, I haven't seen this deal before, so me and my Boyfriend were just a little confused and asked the guy at the counter about it, he confused me further and even told us it's confusing for him. I know it's easy for others to get, but pricing wise it's a bit odd. As my boyfriend purchased the chicken tortellini alfredo pasta thinking it shared the same deal. Nope, it didn't.. and when ordering at the counter the guy didn't tell us it would be a lot more expensive.. $5 more expensive. I was pressured to hurry up my decisions by the guy, so I messed up on what I wanted, which was irritating. ==; when my boyfriend went to ask about the pricing because it was very high for what we ordered.. the man didn't apologize or say a thing to him when my boyfriend said that's pretty misleading on the menu... My food was ok, (small portions for the price really) but my boyfriends tortellini chicken was anything but good, in fact it was raw in some pieces. And it didn't taste all that great. Over all.. 1 star food and service at this location. :( Makes me sad because I do love Panera bread, but this location is very lacking in good service and food. Come here for a good seat.. good bakery items.. and a drink and that's it.. get outa here when it comes to wanting lunch and dinner. read more

Panera Bread - Bad raw chicken from the Tortellini Alfredo chicken pasta... :( - Sandwiches Near Me - Barboursville, West Virginia

Why I let the kids talk me into coming here??? 1:30. Totally out of coffee. No napkins. Nobody working here doing anything proactive other than taking orders and letting the wait line. Only one guy seemed helpful. Guess that comes with age compared to the younger staff working here... read more

Well, we've been waiting a half hour for soup and salads in a 1/4 full restaurant so things are going well. Update: there is one very stressed out gentleman making all of the food. We came in here at 6:30pm, arguably peak dinner time. Someone is vacuuming though, so at least the building is v clean. read more

We stopped off the highway for lunch. The dining room was closed, so we didn't get a bathroom and had to wait in a 20 minute drive thru. The food was fine. read more

It's fine. A Panera like all Panera's but without fail the music is too loud so if you plan to read or work while enjoying your coffee may want to try another location. You can ask that they turn down the music but requests often ignored. read more

Usually very good, but today the online service was poor. We waited about 30 minutes for what was supposed to be a 10 minute pickup to our car but we had to go inside and they just had our order on the counter waiting for it to be picked up there, after our instructions were to come out to the car. read more

Great food and very kind and hardworking staff. The salad was very fresh- bright fruits and crisp vegetables. Would highly recommend for everyone! read more

I don't understand why I cannot get a whole sandwich and a soup as a meal. I can get half a sandwich and a soup, not not a whole sandwich and a soup. In order to do that, I have to order two different meals. I don't want to pay 30 bucks and have wasted sides just to get a full sandwich and a soup. That's all I want. One sandwich. One soup. Don't make a sandwich and then only give me half of it. Give me the whole sandwich. (sorry for my Seinfeldish rant) read more

It seems that their food selection hasn't changed, other than their seasonal 1-2 items. Their prices seem to go up and the taste as seem to decrease. I hope this changes real soon. read more

Panera Bread - Bowl of Broccoli Cheddar Soup - Sandwiches Near Me - Barboursville, West Virginia

Panera is my go to restraint on the road. Normally, I would give this 4 or 5 stars. But somehow I got charged an extra sandwich. Great job cashier. read more

I highly discourage anyone from using their catering services. The staff is rude and uncaring and the food is extremely overpriced for the quality. I placed a catering order to be delivered to a specific unit at Cabell Huntington hospital and it did not arrive to the right place. When I called to work it out with the catering manager she was extremely rude and said it wasn't her fault and couldn't do anything about the incorrect delivery. Eventually the food was found after sitting out in the wrong area for over 3 hours making the yogurt and cream cheese inedible and the coffee cold. I'm very disappointed in their service. read more

Great place when I'm feeling for more healthy food. Love all their salads not a one I haven't tried.My favorite is their tomato bisque soup. Always clean and friendly staff. Service is quick and good.I would diffently recommend this location. read more

This store is often slow and gets orders wrong. I repeatedly have placed rapid pick up orders and wait more than 30 minutes to get them. When I try to contact them through the online app to give customer feedback, the app will not let me do it. read more

The food was very delicious. Disappointed to observe that no one was disinfecting tables while we ate. That made us very uncomfortable. We didn't expect that. This was just our second time eating in for the last six months. read more

We have stopped at this location twice on our way to Kentucky and both times have been okay-ish. We got the steak and cheese panini and both times after we ordered we were told they were out of the panini bread. My Greek salad came with no dressing on it the first time and the second time it contained many different ingredients that had fallen in like strawberries, tomatoes (which I am allergic to and had omitted) and pieces of what I assumed were some sort of meat. The lack of bagels and sweets were also surprising, there were maybe a handful of bagels and some cookies. Not terrible, but definitely not one of the better Panera's I have been to. read more

WHY do I come back here??? I always wait a ridiculously long time for my food, and the ingredients are rarely very fresh. Plus, they're out of things a lot...like baguettes for the soup. How does that happen??? read more

This location was the most sub-par one I have been to. I will say it is clean and it wasn't busy- although I did not go at a peak time. I ordered a Greek salad and instead of the normal red onion that comes in the salad, I received pickeled beats which was very strange. I ordered a super fruit smoothie and it did not taste like the ones I have received from other locations. They also did not have the tracking system, only beepers and so you had to pick up your own order, instead of being served. )I know-first world probs!) Also, they did not have anyone to bus your table so make sure you take care of your plates. read more

we stopped here to catch a quick lunch during our road trip and it was the first time i've tried their mediterranean salmon salad: cuts of romaine lettuce, feta cheese chunks, mandarin orange slices, pitted kalamata olives and a whopping piece of salmon on top. i got the 'you pick 2' option: getting 1/2 order of the salad and it was still a large bowl of goodness. i'm whimsically linking my fingers (in my mind) as i think about that ridiculously good salad. only ONE issue with this location: all other PB locations ask if you would like a baguette, apple or chips as a side. this place didn't ask that (i should've remembered to ask at the register, but i was STARVING!) and maybe they should start: not everyone wants a baguette with their order so it would be best not to make such assumptions. read more

This Panera is very disorganized. Not only have I been to many Panera's but I've actually worked at one and this one was by far the worst experience I had. To start with we walked in for breakfast for here and it took them about five minutes to even take our order even though there was about 10 people working there. The girl who took our order seemed new which I understand and she was nice but it didn't seem like she knew what she was doing. Especially when she didn't know which cups to give us and she didn't give us any of the bakery items we ordered I knew she didn't really know what she was doing. I also ordered a frozen Carmel which I have never had a bad one except this one I think she forgot to put the Carmel in it. When I picked up the drink the lady asked if we had got our bakery items and I told her no, my dad got a toasted bagel and I got a soufflé and they didn't toast his bagel. The bathrooms were gross. But at least the people were nice. Just have somebody train new people and that would fix most their problems. read more

I get rapid takeout a lot from this location. The salads are always fresh. The soups are always fresh, too. I don't think they've ever gotten my order wrong. If you're planning to get a baguette to go with your meal, don't come too late. They often run out. read more

The best soups, salads and sandwiches not to mention the bakery items

Stopped at Panera our way back to Virginia, I eat at Panera probably 2-3 times a month and I am ways pleased with the cleanliness, service, and food. This location by far was the worst I have ever been to. Before I ever got to the door to enter I see a swarm of yellow jackets around the overflowing trash can next to their patio seating. I'm talking a full swarm. There is no way someone could use the seating outside. I then open the front door where the smell of stale mop/mop water smacks me in the face. I placed my order to go and went to the rest room which was far from the clean restrooms I have been to in the past at other Panera locations. It looked as if the floor hadn't been moped or swept in months & the toilet seat looked like it had been mauled by a bear, but no seriously, even a Brillo pad couldn't have scratched it up that badly, it was gross. As for the food, my ham sandwich was fine and my French onion soup while greasy was good. Had I not had an insatiable pregnancy craving I would have just left, they definitely could use a good cleaning, exterminator, or simply employ someone to take out the trash, and a how to guide from other locations on the amount of oil used in the soup! One star because you can't screw up a ham sandwich and the other because of my love for most Panera locations. read more

Worse service ever. Cant get any orders right. Keep calling out names and orders that are not here and have not been ordered workers just throwing hands in air Claiming not them read more