Interesting fact: This is the place formerly known as Chuck E. Cheese Pizza. The location of the 1993 mass un-aliving of four employees by a man now in prison for life. Further, according to internet lore, the basis of the "Five Nights at Freddy's" video game and movie franchise. This is the exact reason my friends, my wife and I made the trip for lunch. Service at this restaurant was good but distant. Everyone doing their jobs but not really interacting with customers. The building is very clean, very well laid out and attractive. They have a great space to eat outdoors. You can order via self serve kiosks or simply with an employee at the counter. We used the kiosk. I feel it took in inordinate amount of time to have three sandwiches made. Twenty minutes or so. My Tuna sandwich was good but generally boring. It was small and cost like fourteen dollars. I could have duplicated it for two dollars at home. I was a bit underwhelmed. The broccoli cheese soup with excellent. Hot, cheesy and tasty. My pumpkin shaped cookie I bought from their little bakery was ultra yummy. I'm not sure we really got our 65 dollars worth here and wouldn't likely go out of my way to eat here again. read more

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Love the chain but hate this location. Was made to wait for my express order because no one could bother to acknowledge me standing there for almost 10 minutes just to hand me the order that was just sitting out of reach! Everyone in the place was upset about their order in one way or another. And it's dirty! Someone should really contact a food inspector. read more

The Food was Ok. The Service and the Atmosphere SUCKED! The Apathy of the Employees was Horrendous. I spent $20, but was extremely disappointed with the Employees Attitudes! read more

In the past, I used to frequent Panera bread with my girlfriends in high school. I loved the bread bowl with soup. It was so delicious. Recently I started to go to Panera bread near my home due to the limited time promotion "spend $5 get a half sandwich". For the month, I have been going to get an array of sandwiches and soups. The cheddar broccoli soup is my favorite. It always has been my favorite. The French onion soup is tasty, but needs some improvement. I do not like the croutons and they should have melted the cheese over the top of the French onion soup. The Ciabatta Cheesesteak is pretty darn good. I was enjoying the ciabatta. Added a nice flavor to what a traditional cheesesteak would taste like. The Toasted Italiano is delicious, especially if it's dunked into a soup of your choice. I really like how it tasted with the cheddar broccoli soup. The Bacon Turkey Bravo is also really good with the cheddar broccoli soup. The bacon mac & cheese was actually pretty good. I love how tasty all of their sandwiches are. The Panera bread in Aurora is very clean. I really like one of the employees there, his name is Johnny and he is such a sweetheart. I also like the amount of light that enters the restaurant. They have really good lemonade, I am a lemonade fanatic. I also like to work on my computer there so I can get things done. I truly enjoy Panera bread and forgot how much I liked it. read more

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The girl at the counter was very friendly. I ordred 2 breakfast sandwiches with bacon and one with cheddar and the other with provolone. When the guy gave me my order, I specifically asked if one sandwich had cheddar and the other provolone and he said yes. I also ordered a frittata. I tried to eat the frittata and it was so salty I threw it away after 2 bites. I took the breakfast sandwiches to family who were at a nearby hospital, they were visiting another family member. They opened the sandwiches and they looked awful!!!! And neither had any cheese. The egg looked disgusting and they had 2 tiny pieces of bacon on them and looked like they were thrown together. The restaurant was very slow, there was no reason to make such poor looking sandwiches. For the price they charge for these, McDonalds would have been much, much better. The last time I will go to Panera. I rarely post a review, but I am getting tired of paying such high prices for such awful food. I would have taken it back for a refund, but the hospital was a few miles away. read more

Arrive to pickup our guests order and was told " we are out of the soup you ordered " and would you like to order another sandwich?" This location rarely gets the orders correct so beware! read more

What could improve? Service I didn't know why it had low ratings. I started going to this Panera because it was close to work. The last three times it has taken more than 9 minutes to get a drink. Sip Club cold drink. The electronic board always says your drink is ready, but it's not. I received a text today that stated my drink was ready. I received it 5 minutes later. I go when it is slow. Thinking in and out in three minutes. Not so. read more

Panera doesn't deserve any stars for this review. Historically has been one of my favorite places. This evening I ordered the Mediterranean greens and grains with chicken. When I walked back to the counter where food was prepared, a MOUSE ran out of the kitchen or somewhere nearby and ran behind the drink dispenser. ARE. YOU. KIDDING. ME. The floor was filthy and when I cancelled my order a woman began to sweep up. The woman that refunded my $16.97 acknowledged that "people have been told to keep that back door closed...." I am DONE. I will never go to another Panera again. This location screwed up the Brand. Ugh! read more

Soup could have been hotter. Fair price when getting $2 off by being a sip club member. read more

Panera Bread - Sandwiches Near Me - Aurora, Colorado

This review so far is for the store Customer service and wide menu options. If it was for their web or app, it would be likely 1 or at best 2 stars, but this is a hip hip hooray for humans. I tried to place a delivery order on their website. It didn't go through. Then I tried a pick-up order through their app. No luck there either. So I finally called the store, their general customer service, the credit card...to no avail. Logan, store manager, ended up taking my order over the phone. I really enjoy Panera food and really love all of their food and drink options. I especially love their egg souffles but will see how their sandwiches and salads are, in a couple of days. Additional information. The order did not end up being that great. It wasn't ready on time and whomever put the order together set up the drinks in a weird way where one drink was not in the bag with the others. So of course it ended up messing that bag up in general and one of the bubly lime drinks ended up only 3/4 full (also I thought these 2 were supposed to be cans?). I believe we were one short of our flip flop cookies. And finally, the killer was that only one sandwich was labeled. That was absolutely awful due to now folks had to get a mystery sandwich until they opened it. Thank goodness the salads were in see through containers we could see which salad it was (but still no labels). I also did not get receipts for the entire order so I will be calling them tomorrow to talk to them about the above items and hopefully be able to get the missing receipts. read more

11 am on a Thursday morning. Few in restaurant and yet I waited 30 minutes for a new container of decaf. Unexpected delay

I ate at this location today, and ordered an Italian Market Salad. The salad consisted of lettuce, sliced salami, and shredded parmesan cheese. That's it. For $12, I expected a little more. I had to go back to ask for the dressing. As usual, the baguette was great. Also had to visit the restroom, and nearly got trapped in the tiny stall. Literally not enough room to get into the stall and turn around. It looks like they may have added the disabled stall and just made the other one smaller. On the bright side, my chocolate brownie was very good. read more

This place just had some renovations and it looks real nice inside. The food... is so expensive for nothing spectacular. I really don't understand it. The staff here are always friendly whenever we have stopped in. That's all I can really say. read more

Fresh food, daily! Really enjoy the soups. You couldn't go wrong with any one of them.

I've actually had better subs for there price is high and all though there broccoli and cheese soup is excellent

The manager has a piss poor attitude 100% doesn't want to be there, was very rude when I just asked him to get a pastry for me that they forgot to give me, then proceeded to roll his eyes and drag his feet to get it. read more

Everyone here hates their job. 2 days in a row. Night staff and day staff. Poor customer service and bad attitudes. Why have a job you have to deal with people if you have no clue how to act? Worst Panera experiences ever read more

I am saddened to see that I paid $16 for the sandwich and I couldn't even get a good size portion of meat. I always order from you guys have never had this experience not to mention you also left off my onions. Not impressed with the level of service received. Picture of full size Roasted Turkey & Avocado BLT with very little meat. They also left off my onions which I then cut some of my own and added them to the sandwich. read more

Panera Bread - This is supposed to be a full size Roasted Turkey & Avocado BLT. Where is the meat?? - Sandwiches Near Me - Aurora, Colorado

Stopped by in a pinch, hoping to get saved and they were fantastic! I needed some bagels, pastries and coffee for a presentation after my catering called last minute to cancel because their machine broke. This location was open early enough for me to stop by and request a dozen bagels, a bunch of muffins and a tote of coffee. The service was super friendly, very efficient, and even put a rush in to get the coffee out to me as quickly as possible. It was exactly what I needed to save the morning! Everything was super fresh and the treats were well received by the group! read more

Where does one go to reminisce about crappy airline food? Not just the crappy airline food but food accompanied by the quality service of Frontier Airlines. Well, try Panera! The orders are always wrong, can never have a manager call you back timely to revolve the issue. The sandwiches are sloppy and soups like warm. Absolutely pathetic! We order 200-400$ worth of food monthly but not as of today. This place is a joke. read more

I will start by saying I am surprised to be giving this rate review for Panera. I have always had a very high opinion of the food I have eaten there. But, that was before I ate the BLT. Everything was exactly as described on the menu. The problem was they described the bacon as just that. They did not include the fact that it was the pre-cooked, thin and unappetizing version. In my opinion, if that I the only bacon you have you don't really have bacon. And, then you put out a sandwich not worthy of the Panera name. I understand you don't have the kind of resources at Panera to fry up bacon. That just means you don't have it on the menu. No one will notice because of all the other wonderful sandwiches you have! read more

This place is absolutely awful. I will never return after my experience today. The food was of a mediocre quality but and appetizing enough to finish. What's worse is that I ordered 12 small cookies and got 2-3 large cookies cut into triangular pieces. If you're out of a menu item, just don't offer it. Providing a mangled item in lieu of what I ordered is ridiculous and unacceptable. read more

I adore this location. Since I am a member of the Unlimited Sip Club, I occasionally receive free coffee or tea. It's a relaxed and informal setting. Overall, team members are courteous and positive. It's amazing how many different healthy options there are, including sandwiches, soups, and salads. The morning burrito is one of my favorites. A delicious treat, that. I'm fortunate to have two or three nearby my home. Free WiFi is available, and the restrooms are always clean. read more

I finally had occasion to leave the house early enough to try the Breakfast menu. I had heard from my YES friend Dee that the soufflés were amazing. They are! I had the spinach & bacon. I didn't know they were nestled in a flaky pastry! So I had also ordered a bear claw, which was remarkable. Mr H. thoroughly enjoyed his Sausage, Scrambled Egg & Cheese on Asiago Bagel. The service was not great--Mr H. had no idea where to get the coffee or pick up his sandwich, and actually almost left with just my part of the order. I think they should ask if you've been there before so employees can make it easier for the customers. read more

Whoever made my pepperoni pizza needs to learn some basics steps on how to make it cause to begin with , it doesn't look appetizing nor warmed up right. I payed $12 & for it to look like this is really upsetting. read more

Panera Bread - Pepperoni pizza . Tried giving it a chance heated up and still tasted as it looked. gross. Mind you it was a 3 min drive home. - Sandwiches Near Me - Aurora, Colorado

Not very happy at all. First off all the food was just thrown in the bag and my order had soup so you can only imagine... secondly I'm very disappointed that the half size salad literally has the exact same amount no of food that the full size has. If you look at the pictures they only fill the container up half way on the full size... very annoying. I will not be back to this Panera. Rip off read more

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Not a good experience at all on New Years eve. Used the Door dash app to order food, simple order 2 bowls of soup and a grilled cheese sandwich. ordered at 5:26 PM, Door dash said it would arrive at 5:55 PM. At 6:10 PM I called the restaurant to see what was up, the guy on the phone told me door dash was wrong, and it should arrive at 6:15, said it was out for delivery and the guy should be right there, then later in the conversation it the driver had one in front of it, then it would be right there, then he said the driver had 2 in front and it would be right there, not to worry. Delivery showed up at 6:40 PM!!! Soup of course was cold, but the biggest disappointment was the $9 grill cheese sandwich, toasted to black, cheese on the inside was black burned. took one bite and put it back in the bag. I do NOT recommend this restaurant read more

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Good food. Great place. My one discrepancy is: Today is the first day back to mask mandate in all public businesses in Colorado until January 2022 and Ashley, whom I believe is a store manager was the only employee not wearing a mask. Kinda makes me hesitant to eat the online order I just picked up. She should show a better example for her employees and the public. Weak sauce... read more

If I could give them -10 I would. My salad was totally wrong and was $14. I called and the lady.. I am using that term rather then what I would normally call this person on the phone. Was like so sorry this is what you ordered. I was like no way I told her what my screen capture said and she was like well I don't know that is not what order # xxxx says. I am so upset I will never NEVER get Puke nara again read more

Went with my daughter for lunch. Had you pick two sandwich and mac & cheese andstrawberry poppyseed dressing salad and ordered chicken and wild rice soup. They were out of that for the second time. The bagette was 2" long. The salad was half the size it's been, the sandwich was 3 1/2" long, the mac &cheese was only 1/2 the cup, the pomegranate tea was kept at the fromt instead of with the meal. All this for $43 for lunch. Neither of us will be going back again. What a shame. I've been going to Panera's for 20 years. read more

My Panera dinner was ok. It looks like they no longer offer my favorite two Panera sandwiches. I'm going to miss my turkey panini... well at least they still have broccoli cheddar. Not happy about throwing the bread in the bag loose. Overall, the soup saved the review from one star to two. read more

Panera Bread - Cinnamon bun - Sandwiches Near Me - Aurora, Colorado

Pretty upset about our visit tonight. I got what I've been getting for a while now, a Napa Chicken Salad Sandwich. Tonight my sandwich was not right. The normally shredded chicken was in all different size chunks and strips - along with shredded, sliced, quartered and halved grapes. My boyfriend went up to ask about it and they said, "that's how the general manager wanted it." Considering it's the first time it's been like that, that's pretty hard to believe. Halfway through my poorly assembled sandwich, I bit something hard. No idea what it was, possibly a grape stem? Lastly, we took out our cookies at home and one of them had paper baked into the top. I don't know what happened there today, but I hope it doesn't continue. read more

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Too many people for me, thankfully there was a corner spot. Was really loud and had to repeat myself but other than that I don't like the broccoli Mac n cheese. The sandwich was okay as usual. Just messy and the tomato was cut too chunky for my taste for sandwich size. And I never feel like it's a good value for the quality of protein.. I love the French baguette always and Plum ginger Hibiscus tea. read more

Panera Bread - Napa Almond Chicken Salad Sandwich with Broccoli Mac & Cheese side of French Baguette - Sandwiches Near Me - Aurora, Colorado

They are overwhelmed, orders online to be picked up and the soonest was an hour. When I got there I asked about my order and they said they just started it. Don't order online they ignore them till someone comes and asks where's their food. Nice People though. read more

Usually pretty good here but today for some reason they were off they're game Soup cold and order inaccurate Most be a lot of new people Was not even busy yet, got there before noon Broccoli cheddar soup was too watered down today read more

Busy, and the staffs are great. One can see managers doing the work to help around and remove obstacles for employees to best do their jobs. It could have more electrical outlets, and oddly the ones they have are usually on the ceiling. Fortunately my laptop charger has yet to fall on my face. Lastly, love the fireplace. read more

I've come to this location several times and every time i feel welcome to the environment. the food is a bit on the pricy side but even when i don't order, im able to sit down with friends or just focus on my own to work and im treated as a customer. One person in particular, her name is ana, greeted me and made a friendly conversation. Super nice along with the rest of the staff. I am super pleased with the remodel of the interior as well, really comforting and inviting. the food is always fresh which explains the price. read more

I asked for 4 packets of butter. I even said please. They checked it off on the receipt so I didn't bother checking. I just got home and, yep, you guessed it, no butter. How hard is it to just put some butter in the bag? You even checked it off the receipt like you actually did it. Doesn't make sense. P.S. They forgot the baguette too. Wtf?!? I can't imagine being so incompetent. They weren't even busy. read more

Rude staff. 3 or 4 oz of soup in a $9 "bowl" of soup. Manager said it looked like 12oz to him, but definitely far less than you would get in a $5 "cup" at any other Panera. Soup was cold as well. more than half the meat was hanging out of sandwich and other half was only bread. Very anger employee complained about "white trash" people in Aurora. Every single table in the entire store had visible liquids and food and it took 10 minutes for someone to come out and whip one table for me. This place is just gross. read more

Eight people on the sandwich line carrying on like they are at Summer Camp. You would think that the Supervisor standing in the middle of this with a dress shirt hanging out, that not one employee is paying attention to the register/ front door... The Panera Sourdough bread-garbage. No density, no crust, no weight. They should change the name to no love bakery. read more