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    Pandora’s Box

    3.0 (1 review)
    Closed 11:00 am - 10:00 pm
    Updated 2 months ago

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    2 years ago

    Please stay open til midnight... it just makes sense for this type of store and it's clientele..

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    TJ Maxx

    TJ Maxx

    3.8(4 reviews)
    13.2 mi
    $$

    Today, between around 4:15 to 4:45pm, an associate asked me to leave in an aisle where I was still…read morelooking at some sweaters. I thought she was just passing through but she actually stayed there and started re-arranging the clothes I was browsing. How inconvenient for me as a customer to Immediately pick up my stuff and be asked to leave. The associate (named Jay G. [a young lady]) was not even respectful enough to say "I am so sorry ma'am but I have to arrange the clothes here" & I will be definitely ok with that; instead she acted boastful and very not accommodating!! Yes she said excuse me but stared at me long so disrespectfully enough that made me uncomfortable & felt she was waiting for me to leave the area (which happens to be the very reason she was saying excuse me for!). What made it worst was when I reported it to the manager, the manager too was not apologetic herself! Even when I told her that I felt disrespected by their associate, Jay G, the manager insisted & said "Well she said excuse me to you and I don't see what's wrong with that!". TALK ABOUT BAD CUSTOMER SERVICE there!! I love TJ Maxx & and all their items especially their clothes!!.. but because of these two inconsiderate, disrespectful, not accommodating & unreasonable employees who work at their Port Arthur branch, I may not come back for a while. Customers should be treated with RESPECT & should be given necessary accommodations especially when one expressed how they felt being treated that way. The manager should know better!! Obviously, the manager does not know good customer service herself! I just hope & pray for these two people that they do not affect the store with their negative attitude!! You do not deserve to be a part of such a great store! TJ Maxx must be careful in hiring people like them for they ruin the store's good reputation. I still LOVE TJ MAXX! I just hope that this is the first & last time I would get mistreated & disrespected by their employees. And to the alleged "store manager" I suggest that you go through some customer workshop to improve your service & customer relation ethics and realize that your number one priority must be customer satisfaction with respect. ~From a loyal & concerned TJ Maxx customer. #callingtheattentionof #TJMaxx #CEO #IStillLoveTJMaxx

    Associate ID A0000000980840 is Awesome. She did an awesome job checking me out. They have awesome…read moreprices! Their cashiers are great also.

    Pandora’s Box - adult - Updated May 2026

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