Good selection of training gear. Staff were very friendly and offered a better price than listed…read more Sale item.

Don't buy anything from here with a service plan or expect any kind of continued customer service…read more Bought a bike from here with the protection plan and employees couldn't figure out what was covered, said they could tune up the bike in a couple days, 4 days later it wasn't even touched, and wanted to charge me when ne work was done. Manager did nothing to address the situation and the whole staff was not helpful.

Over the past few years, I have grown more and more discontent with this Academy! 5 years ago, I…read morehave them a 4 star review but today they drop to 2 stars. I brought my 13 year old in to look at shoes and while trying them in, the plastic tag cut his finger open. The shoe sales lady sent him to customer service to get a bandaid. The lady at customer service said she didn't know where they were and flat out told him to go find a napkin for the blood--RUDE!!! The manager was somewhat apologetic and brought him water and alcohol to clean it and a bandaid....after waiting so long the blood had already dried! And then the wait to checkout was RIDICULOUS!!

The last three times I went there there was 2 cashiers working the line is to the fishing area!!…read moreHire people !!

Firearms counter horrible. Need to fire the manager back there and some employees. Went in today…read moreand standing at the counter waiting on a person to get their sale done. The older gentleman got done with him looked down the counter and I wave to get his attention. He then walks in the back and stays back there for a while. The manager sitting there looking at a sheet of paper looks down the line and sees me waiting... does nothing about it. Zero people were at the counter. I was going to buy a rifle but not worth my time there. Get a new team and manager! (I even signed up for a queue of 1 lol. What a joke.

Smaller Bass Pro so it may not have what you're looking for. Went in for Carhartt jeans and was…read moretold I'd have to go to a different store. Got some great shirts cheap on Black Friday.

EXCELLENT SERVICE!!! Walked in and was asked if I needed any help... Directed me strait to what I…read moreasked for and were so friendly. Highly recommend them for t-shirts, overalls, biker vests... lots of fun things.... Go check them out!

My experience at GI Surplus was a good one. I was greeted by three beautiful ladies; one of which…read morebeing the owner Ms. Donna. Very complementary and helpful. The selection was extensive, and organized. Very neat. aka squared away. I found all I need and then some. Prices were just right and I'll be sending my brothers. Semper Fi

Went to Gordys and Sons for the first time today, everyone was sooo nice and helpful, dealt with…read moreTroy at the store and he was just AWESOME!!!!

Great selection in-store/on-hand. Much preferred to drop-shippers that can't show pics of an actual…read moreproduct and can't tell you when exactly you might get it. Service is excellent and responsive via phone & email. Simply a class above and worth spending a few extra bucks to have the right folks that you can reach out to with questions.

Dropped off reel to get fixed, top screw drive was broken. Yes, I slowed them. 6 months later…read morethey said it was fixed but it looked untouched. Another month later, reel looked oiled, no parts replaced which I thought was odd. Went fishing and reel is still broken. I think they just dropped oil in the bearings because it was soaked in oil. Not happy.

Over priced on everything just go to academy or order on Amazon. Customer service needs a lot of…read morework.

Perusing the aisles and they do have a handful of good stuff. Camping, hunting, fishing, you name…read moreit they have it. We enjoy coming here as they are not really busy. Service is great here too, staff are available to answer questions. Value for the price is a bit high on some things.

Just used 2 gift cards at Academy for shoes & a pair of pants. The system wouldn't accept them, so…read morethe cashier said the manager's name & he rolled his eyes & started helping other customers instead. I almost just walked out... But after helping a few customers he finally asked what the issue was. He said push the red button instead of the green one. It was a quick easy fix. if he had just assisted and not rolled his eyes. VERY unprofessional.