I'm very impressed with Hannoush Jewelers on Boston Rd Springfield, ma. Took in a tennis bracelet…read moreto shorten it, and it was done in 3 days ! They did a great job! Francesca

Great visit. Tim expertly replaced my watch strap while I waited. Excellent friendly service. Staff…read morewas very friendly and helpful. I was only charged $10 for the service which I thought was a tremendous value. While I waited I had a chance to take a look at their large selection of Citizen watches - that brand has come a long way in the past 20 years. A beautiful collection of really good looking timepieces. Thank you Tim and the entire team for being simply excellent!

Me and my nana went to this store to look for Christmas trees a couple weeks ago. Immediately…read moreCarlie offered us help which we gladly took and she went above and beyond and was so very nice. 10/10 experience

The price point can be a little high for arts and crafts supplies but the selection is always very…read moreextensive. I was hoping to catch a sale on some Halloween leftovers and at 80% off, it would have been awesome but there was hardly anything left for my future projects.

My college freshman loved the Chocolate Indulgence Platter delivered from this Wilbraham, MA store…read more It was for her 19th bday, first one away from home First time ever ordering from edible and it was fantastic in so many ways. They drove 20 miles one way, as it was the closest! The platter was beautiful, fruits were sweet, plenty to share with her friends, called 10 minutes before on-time delivery. Oh, and they chocolate-dipped the 6 strawberries that do not come this way, at no charge. Phenomenal. Free delivery. I will share this on the FB page with other UMass parents. Most highly recommend this store!! Thank you to the manager and staff :) I'm gonna be a repeat customer

Bought a platter for Valentines Day that was lovely presented on website with all sorts of custom…read moremade deserts/fruit in heart shapes and presented in a nice tray. I ordered about a week before too. What I got was nothing like it was advertised to me. Just 2 generic plastic trays with generic fruits and desert. Spoke to owner Pam who gave me a partial refund and couldn't even apologize for it. Won't be doing business with Edible Arrangements ever again.

Ordered a smoker from these people ...took a couple weeks which was to be expected…read more Then they called to say it was in and to come pick it up ....the salesman was all about how they assemble, test,and deliver it in sales pitch until it actually needed to be delivered, then story changed.. He out and out called me a liar saying that I never was promised delivery. I hate to go into the rant of how I've been delivering consumer goods myself for the last 35 years and I know exactly what was promised... tried to do business local ... These guys ruined it..Internet here I come ...read your sales slip... ...update, they figured out that there was mistake made and delivered, but brought a wrong bag of pellets, ordered two different kinds... Got the same 2x .... Oh well. It's over

Good Cause Greetings is a family business that sells personalized/custom greeting cards. Part of…read morethe profits go to charity. I've been purchasing from them for 3 years on behalf of my company. The service is superior. No long waits on the phone, the owner is often the one to answer. They will do just about anything to accommodate your order in an reasonably expedient manner. Their production time is much quicker than other places and a lot of the little stuff like your logo is for free. If you don't understand how to use their web interface or have special requests you can just call them up and they'll take care of you.

A great friendly place to purchase dancewear for your children. Very reasonably priced....read more

This review actually comprises two visits here…read more We first stopped by yesterday about 10:30, a half hour before they opened. We went shopping a few doors down to kill some time. There's only so long Baby B will sit in the car with nothing to do. We got back just before 11 and waited till 20 after the hour. At that point, no one had showed to open up and Baby B had had enough. We came back this morning with much better results We were greeted by one of the owners who knew exactly what we were looking for and got our required leotard. They have a lot of merchandise other then just dance wear. This will probably require a future visit with MS O to check out the T-shirts, gifts and Jewelery. Prices seemed reasonable and the service we experienced was fantastic.

Christina Has been an amazing assistant, too, our jewelry journey at Kay's!…read more Alert us to amazing deals and Sales!

Do not get the Kay Jeweler credit card and do not expect good customer care. I was offered 1 year…read moreinterest free until they lost the payment. $500 check and I presented the canceled check which they say isn't good enough. Very poor customer service.

This is a small shop with an 'outlet' attached. Not sure if the outlet sells irregular candles or…read moreretired scents. They also do personalized candles, which I find are always a hit for $5 extra. You just scan a QR code and upload a picture(s) from your phone and the shoppe worker does the rest! The staff here is very helpful and go out of their way to help you in whatever way you need. I bought 4 candles and had them all personalized. The label machine was just a tad off and the person who helped me spent the time to make 3 of the same labels, until they were just right! The candles look perfect because of the extra time she spent vs. using the first labels with small lines on the side. Great customer service! The store is clean and easy to browse. The selection isn't fantastic ... it's what you'd find in your average mall Yankee candle. I try not to light too many of these because they are made with Parafin wax, which is one of the least clean-burning waxes. However, once a year I get them as gifts because people like the scents and the personalized photo labels make a great impression. The staff are wonderful here ... from the manager to the workers ... and would make me come back because you feel welcome and catered to. It's worth a trip to Sturbridge if you happen to be on the Mass Pike or 84 passing by. There are plenty of nice restaurants in this town as well.

On a trip through Sturbridge, Writer Friend "suggested" we stop, since she's a fan of Yankee…read moreCandle. We started in the outlet, because that's what one does, and I passed the time while she smelled every candle by playing with my phone. She eventually found a few items and we headed over to the main store. This was a quick trip. While there was a larger selection of scents, it was pretty much the same as the outlet, but with friendlier staff, and there was nothing else she could find. Because they change scents seasonally, it's someplace to visit often. Luckily, there's one closer to where I live, so visiting this location would be done when I'm in the area.