While I can agree with previous viewers about the wait being a bit long but it was for a good reason. The lines stretched from the counter to the door for a roughly 15m wait time. The employees were trying their absolute best to get the food out as soon as possible! While the food doesn't top some of my favorite Panda Express locations but it does hit the spot! Overall, don't let the 2.7 star scare you away from this place it was a nice and friendly location! read more

Food wasn't that good. Seems like a lot of Panda Express are really getting bad and getting bad reviews on YELP. They also charge $.99 for a cup for water. Wife and I both felt sick after about an hour later. We won't be back. read more

Panda Express - 2 item combo not good - Chinese Near Me - Waco, Texas

I love Panda Express, and I like this location. However, I will admit they have their good and bad days... what do I mean by this? Some days the food is really on point, and then on other days the food doesn't taste as good. Sometimes it's not as fresh or seasoned. Besides the food, the service is quick even if there is an enormous crowd in the store. The staff are usually patient and kind regardless of the long lines and attitudes they may receive from guests. I've never had any awful experiences with them, most of my visits are positive as long as the food is great. read more

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Worst food I have ever eaten in my life. The kung pao chicken was so spicy that it started so much pain I teared up and snot was shooting from my nose. I am so for real that if a child ate the food they would most likely die from the amount of spice it had. Overall do not go here and go somewhere like pei wei read more

I literally told the lady loud and clear a plate half and half with my 2 entries as sweet fire and Beijing beef . I was in a rush so I didn't check my plates . Get home and I only have 1 entry read more

Panda Express - Missing meat bro tf - Chinese Near Me - Waco, Texas

You can't go wrong with panda express depending on the location the location and Trinity Florida is great. Fresh food, great service, and usually with a smile. read more

Check your food and check it often. Wasted money on a delivery order where they gave me fried rice instead of lo mein and Sprite with no sweetness, just bubbles. Wasted more money to get the correct amount, will be be getting a full refund with my bank a soon as it posts. Annoying. read more

The Original Orange Chicken A La CarteTasty, big portions and reasonable prices. Fast service.I will be a repeat customer. read more

Panda Express - Orange chicken - Chinese Near Me - Waco, Texas

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Normally service to good and quick, today had to wait 30 mins for an online order. I watch them as they were accepting the to-go order and they we picking choosing from the screen, not filling the orders as they came in. This was the worst service I have ever gotten for this location. read more

Very rude the lady's working there acted entitled to go home the second panda closes and told my dad I am very troubling due to the fact I asked for soy sauce and chopsticks I don't recommend this establishment and corporate never responded rude lady's and shouldn't be working a job they don't like will not be going back and supporting this location very disappointing indeed. read more

This panda express is even worse than any of the others, they'll let two people in the restaurant to order while everyone else waits outside and you have to have a muzzle to even be on the property. FYI, this is the only restaurant that is not allowing inside seating, everything is to go, you have to wait in line to get in, and then exit and wait outside for your order. read more

Panda Express - a man and woman walking in front of a restaurant - Chinese Near Me - Waco, Texas

Don't bother ordering online. My pick up time was 2:15PM. I was there at 2:10 PM. I was told that they were waiting on the chicken to complete my order. The rest of my order was already made and sitting on the counter top . I watched the guy put the chicken on the grill, cook it and pass it to a guy who then cut it & placed it in containers. Those orders were passed out and mine was still sitting there. At 2:30 a lady came over and, once again told me that they're waiting on the chicken for one of my plates And that it would be another 15 minutes. After that 15 minutes, she told me it would be another five. All the customers in that place looked unhappy and I will never ever order food from them again I don't care how good it is... if I ever get it. read more

I was Waiting in line for 30 minutes and still haven't received my food . The person at the front register didn't ask for my name when I came in . A young lady from the back came and got my name . I want my refund ! read more

line was long, short staffed, food was cold and didn't taste right. very disappointing experience.

Sick and tired of employees who can't get your order right wanted shrimp and Beijing beef what did I get shrimp and orange chicken... next time I'm just gonna ask what do you want to serve me today... read more

Panda Express - Chinese Near Me - Waco, Texas

They do not care about the orders online they gave my order to someone else then try to give it to me after the lady took it to the car and opened it all up so I asked for a remake and they gave me attitude they had the food but was giving it to the people in line and said I would have to wait 15 minutes that's ridiculous for there mistake now I paid 50 for it to go in the trash apparently and they never gave me my receipt so I can't even get a refund because I left i was not going to wait 15 minutes I placed my order online for a reason read more

My favorite restaurant in Waco. Delicious, inexpensive, and fast.

Super slow service, unorganized. I'm not sure how during a peak hour there can be a 10+ minute wait? For a top selling protein? Are you just waiting until it's out to start prepping more? Very disappointed. Everything in Waco is a 20 minute drive and driving 20 minutes to not get what you've been wanting is super frustrating. Get it together. read more

I like this location. They have been good about protecting staff and customers regarding the wearing masks. I happen to think this is a good thing. I have seen the staff at the other location - CTM - not wear a mask while cooking and preparing the food. Sometimes, they run out of things - totally not the fault of the cook staff etc - so, whoever schedules the food/purchasing should be a little more proactive to make sure the staff have everything they need. read more

Says open on website and on maps tried walking in at 7:30 and they were closed very annoying.

My husband and I eat here once a week. Every time I go there is some type of issue. In the past I have experienced them being completely"out" of certain items and not anywhere near closing time. Every other time I go they forget to give me the fortune cookies and I have to ask for them. During the busy times there does not seem to be enough people working to keep up with the long lines. The customer service is below average.The serving sizes are smaller than the other Pandas we have visited. Tonight I was leaving with my order and went to get some napkins and the dispenser was empty. I asked one of the girls behind the counter for some napkins and she said she would fill the dispenser as she continued to wait on the line of customers. All I wanted was for her to hand me a few napkins. I finally left. I'm so ready to be done with this location!! Debbie S. read more

If 0 stars was an option that's what I would do but I really wanted to WARN future customers so I had to give 1 star. I get that right now most businesses are requiring masks however the staff were very rude and condescending about it to everyone. They were paying more attention to literally yelling at customers- yes , most of them not just 1, employees and customers, to keep the mask fully over mouth and nose than listening to and fulfilling your order. Once the food got down to the cashier I was asking her for extra soy and chopsticks and as I was speaking she yelled across the restaurant to the door at someone to put a mask on & cover their face..and as I continued to repeat my request my mask slipped to the tip of my nose- not even under it (no nostrils showing) she interrupted me told me to pull my mask up as I was in the process of doing. Needless to say I WILL NOT BE SUPPORTING THIS Or ANY OTHER BUSINESS that is rude and disrespectful to me or their customers like this anymore. And yes they did mess up my order because they were too pre occupied with being rude & yelling at their customers. read more

I used to go here a lot to pick up a quick dinner on the way home, but I got fed up with the slow service. I tried it again a few times recently, and I see all new faces actually moving along quickly :) It wonder if they have new management. Oh yeah, the food. The orange chicken and Beijing beef are always good, if a little too sweet. The Kung Pow chicken is tasty and spicy enough. I've been underwhelmed with everything else I've tried, so I stick with those. The fried rice is often dry or overcooked, but the noodles are fine. Overall, a good fast-food Chinese fix. read more

Always out of something...today no sodas, no tea, sechuan chicken however the signage is still up. It wouldn't be an issue if you didn't wait in line 15 minutes just to find I they are out of what you want. Will not come back to this location. read more

Worst pepper steak I have ever had!! The meat was Bad. Made me sick for 2 days. Will never get food from here again. My girlfriend got sweet and sour chicken and was smart enough to throw away after second bite. read more

Usually very happy with Panda Express but the last two times I've been to this location I've been very disappointed. Wait staff was very rude and pushy and not very interested in serving customers. They're always shorthanded with people trying to cook and wait on customers at the same time. They also were very rude about mask telling you to talk louder but don't remove your mask. My biggest gripe was that I got Kong pow chicken that had only 4 small bits of chicken in the entire entree. I Don't think I'm going back to this location. There are a lot of choices for Chinese food in Waco. I need to step it up a bit if they want customers to be loyal read more

Audi is a completely rude associate at this location. No one greeted any customers as they walked in and everyone just continued on with whatever they were doing as I walked in and people walked in behind me. The other night this place was a mad house full of delivery drivers and customers in two huge crowds outside. No social distancing, no masks on most of the crowds. Horrible Panda Express experience will never be back. read more

Food was hot and fresh. The service was friendly and the entire restaurant was very clean. Only down side was that the line was moving very slow. But I went around dinner time so the place was packed and they were trying to keep the food refilled but seemed like the back wasn't keeping up with the demand very well. Either way, typical Panda Express. read more

Ordered online. Said food would be ready in 15 mins... has to wait and portions were ridiculous. Spoke to a manager and she said she would give me a few more pieces. I said "no thanks, I'll just BUY another entree. This restaurant is inconsistent with their servings. Pricey and portions are never the same. read more

My noodles were hard and did it have any taste in my orange chicken was hard to and it was very small pieces but the honey walnut shrimp was perfect read more

Mobile ordered and it came out 45 minutes after estimated time. Made me late to work. Will not be coming back. -81748374/10

Ordered from Panda the other day. The food was awful. The beef broccoli was mediocre but the fried rice was awful. I won't be going back.

I absolutely love this place......... Last time I went i ate mandarin chicken and i was amazed..... Great friendly staff too! read more

If they give your order away to the wrong person, then won't remake it for you. The manager (Miguel) claimed that someone verified that they were ME, verified they had MY phone number, and verified MY order confirmation #. Then, AFTER showing him my Drivers License, the confirmation email on my phone, and offering to prove MY phone number, he still proceeds to tell me that they will not make MY order again, since someone "already picked it up". I told him, "Stop saying someone picked it up. Your employees GAVE MY ORDER AWAY. This is y'all's mistake." He again said they won't make my order again, but they will give me a refund. Really?!? Then a woman who witnessed the whole thing told me, "Watch them not ask to see my email." And sure enough, they handed her an online order without even asking what her order confirmation # was! Didn't ask to see an email, didn't ask her phone number. So, I told the manager, "Your employees just gave an order away without verifying a name, confirmation #, or phone number, so I know they lied about giving my order away." Then after I left, I realized he only gave me a copy of the grill receipt that does not show a dollar amount or say "refund" anywhere on it! I had to call corporate and they were very apologetic and helpful. But it wasn't until I called corporate that the process for my refund had actually been started. read more

I ordered the angus pepper steak. I got a bowl packed so full of rice there was barely room for the entree. I got four small pieces of beef, one small piece of broccoli, and a couple of small pieces of onion. All together, my entree was less than 1/4 cup of food. read more

Decent Chinese food - kind of pricey good location but always a crowd-the service is fast and the restaurant cleaner than most-

It was fast. The employees were friendly. The food was great! The food had a great flavor and it was appealing to the eye. The food had a nice blend of color from the vegetables. read more

We went to Waco for Line Camp. Picking up our daughter and heading out of town we decided we wanted Panda Express. Went in and were third in line. Ordered our food which included teriyaki chicken. They didn't have enough and had to make more. We were told it would take 12 minutes. 40 MINUTES LATER our food was handed to us!!! Unacceptable!!! In Colorado at least they offer free drinks and spring rolls if they get lengthily on your wait. This crew had no regard for our wait and it was rude! I will not return! read more

We were 2nd in line. Only one person working the line, one cooking and 5 other employees standing around talking. We were told the the black pepper chicken was already sold after I was given a small scoop in my bowl. My husband wanted some as well. A very rude young women said we had to wait while she took a order from a young couple who were sitting...not sure why they weren't in line waiting like the rest of us. When we were waiting to pay the guy said he could now give me more...crazy service. While eating we watched the young couple return from their car and the rude server take one serving out of the to go box and return it to the service bowl for other customers. And replace the black pepper chicken with another item. This place has me concerned for the guest and just what quality will you get here! We will never return to this Bosque location in Waco, TX! read more

We eat here often. It's always clean, fresh, pleasant and enjoyable. I personally like being able to get a bowl with veggies instead of rice or pasta. read more