Called in because wanted foid hot and fresh everytime I ordered online its ready wayyy too early. Cook answered said he make fresh when order comes in. Food was hot got home barely any food wth. Paid extra for new item and stingy, veggie side was had 1 piece of broccoli mostly chow mein and chow mein tasted burnt. So disappointed paid so much for barely any food. read more

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Went to this Panda Express hoping to have a good meal only to see that they don't wash theirs hands at after touching register and counter tops, cash drawers, refrigerator doors. Then have the nerve to grab serving utensils with bare hands and touching the food. As a healthcare professional this is a HUGE problem and Unacceptable. Management and Staff need more training to understand that hand hygiene is a must for the safety of everyone. Don't cut corners Period! read more

I saw the male manager stick his bare unwashed hands in the vegetables and mix it up. Disgusting.

Whoever was cooking today at 4:30 the food was sooo good probably one of the best panda meals I had in awhile everything was fresh

This place is always good to go to if your down for some Chinese food but they can improve a lot not only are they stingy with there food staff is dry and never speak have a stank Attitude and never seem pleased. And the store is good they clean but it's really just the service for me. 2/5 could improve read more

Worst meal I have had at a panda tonight. Food was soggy and not the usually fresh panda is known for Service was good luckily they didn't stuff take out containers full as usual Hopefully it was just a bad night for them read more

I typically don't have an issue because I walk in to get my food. I'm in a cast so my daughter ordered ahead today the food tastes and looks old. I ended up giving my dog several pieces of the teriyaki chicken because of it. Not to mention the portions are really small. Today 1 star is too much. Do better Panda. read more

I went to Panda in Patterson today and was reminded of the reason I haven't been there in years.. There were two young ladies at the serving station. The first was polite, took my order, and explained It'd be a few minutes wait for the veggies. She wrote my order on the lid of the bowl and handed it to her coworker who went to the register. Her coworker was at the register ringing up what I assumed was my order since she had the bowl and lid with my written order. She never motioned for me to come to the register or say, "I can help you down here". So I walked down to the register. She never said anything other then stating my total. I paid the amount she gave me the receipt and the change minus the coins and walked away without saying anything. Clearly I was owed about seventy cents and I was getting ready to walk over to the serving area to ask her about the rest of my change when another customer graciously told me the coins are in the coin dispenser on the side of the register and stated, "wow, how rude"! I told the other customer it was ok. But then the same young lady from the register began filling my bowl with the food since the veggies were ready. I then saw her going to the cream cheese Rangoon so I went to her to tell her that I ordered veggie spring rolls and not the Rangoon. She threw the tongs down and said "well you have to wait" and turn to help someone else. After about 4 minutes I saw her grab a bowl of rolls and place two of them in a bag with my bowl and just sat it on the counter without saying anything to me. I asked her, "These are the veggie spring rolls and not the chicken rolls, right"? She said yes but it was in a very snarky tone and began walking away. As she walked away I asked her if I can have some sweet and sour sauce and she rolled her eyes as if she was annoyed, grabbed a handful of packets and just threw them in the bag and sat the bag on the counter and walked away not even having the decency or professionalism to hand me my food. She was very rude and unprofessional. Some people shouldn't work in places that requires interacting with human beings if they lack the ability to be a human being themselves. I will not return. read more

Paid for the "bigger plate" but they are very skimpy with the food. I wonder if it's management telling to serve small amounts or the employees trying to avoid making more . Only came back for the school fundraiser, but will probably avoid this place read more

Disappointing compared to other Panda Express locations. Meals are skimpy on the meat and when they get to the bottom of the bowl, there's almost no meat but they serve it anyway and charge you for it. Went on 11-30-22 and Priscilla served me. She needs a major attitude adjustment. Not friendly, not caring read more

Hortencia was the associate that greeted me with friendliness and was able to get me fresh portions very quickly. The freshness of the food was the best I've had in a long time at Panda despite them being slower at that time of day. Very impressed. The associate Hortencia had exceptional customer service in comparison to some other locations I've been. I'm extremely satisfied with the over all service and the associate was the biggest reason for that due to her friendliness, kindness, and professionalism. 10/10 would recommend this location due to the awesome team here. read more

I came in to order a meal, one person ahead of me. 15 minutes later I still was asked for my order, they are busy with phone orders. Terrible customer service, don't go here!! read more

I hate panda the food is terrible. My grandchild loves this place. He only 14 and has a under develop palate. I recommend going to a Mom and Pop Chinese restaurant. read more

I moved to Patterson not too long ago and this location is the absolute worst.. I don't know if they have a staffing issue or bad management but I can never get food here.. seems like they are either under staffed and close early or they don't have power which is confusing because all the other fast food restaurants do? They are always closed all the time at least it seems that way every time I visit.. I'm going in today again and I will update my review on my 5th visit. Update : 10:51 am, Just walked in had great staffing, quick service there was a lot of items missing but the kindness of the staff suggesting different options really helped. I hope management can get them well structured I understand fast food is really difficult I worked in fast food myself but when staff is failing it's also the managements fault. In this case I was very happy with the minor changes I saw today. Now it's just about getting the full menu offered to customers not just 5 options.. read more

Started going to this Panda during the heart of the pandemic. They had the family meal discounted and you could order online and pick up at the door. The app works great and the food and service is as good or better than other Panda locations read more

The food is always great. I hate coming in to a line every time because they prioritize the to go orders over the 10 or more people waiting in line. Then they get stingy with the sauces and when you ask for "a lot" they give you 3. You ask again and they give you 2. The problem is they are staffed but they are all working on to go order while people are being ignored in line. read more

FYI PANDA EXPRESS CO. Please Take strict action about this location employees, i am also a essential worker i treat the customers like my family and respect them, in this location employees are rude Especially Grace , she always treat customers like a Homeless beggar we pay for the food and we want the amount of the food like other Panda Locations gives us. They always give me old food and little bit. Thanks And please don't ask me to change my review for some credit i don't want the credit because i never used it , i will change my review when i get good customer service from this location. read more

This food may actually make people very sick with how bad it is prepared. Very undercooked & you can tell it's not fully cooked from the second you look at all the food they have , weird taste too, really disgusting. read more

These impoverished workers ate my food and then gave it to me. I had asked the worker for a bowl but then they gave me a plate with rice and THREE PIECES OF CHICKEN. I wish I could rate this place a zero! read more

Panda Express - Chinese Near Me - Patterson, California

Mariah was a horrible employee. She was rude to the other staff as well as the customers. I felt harassed to sign up for their new rewards system & when i went to the register, i asked to use them first my purchase. Mariah told me "later". I figure it's because she was yelling at another customer to "COME GET THEIR FOOD!" After I paid I asked about the rewards again & she said it's too late. I told her I asked about the rewards & she told me "well, I didn't hear you‍" & walked away. When I came home, i realized there was no teriyaki sauce on my boyfriend's TERIYAKI CHICKEN. Mariah was so rude to everyone in the restaurant and made the experience so sour. She also gave me an old peach lychee drink that had probably been sitting out for hours and didn't want to make me a fresh cup. I wouldn't recommend as long as she's there. read more

Fast food quality Chinese cuisine at gourmet prices. I know drive to Modesto, Tracy or Turlock for better quality Chinese food.

Horrible service and management. Save your money it's the WORST Panda Express I've ever been to. There is NO consistency, no food ready or willing to make. Staff does not put themselves out in any way. I gave it 1 star because I can't give it negative stars. ----- read more

Went to this panda on Tuesday, December 5 around 3 in the evening and me and my sister both got a plate. We both got orange chicken and I got honey walnut shrimp and an eggroll. My orange chicken was inedible. it tasted old even though I saw the freshly fried chicken being placed. I was so hungry that I ate the shrimp but that orange chicken is my favorite and it was horrible. Im not sure it was chicken, but whatever it was it was old and chewy and nasty. I took an entire plate back in there, except for the shrimp, including the old soggy egg roll that I never even touched. The way it looked it shouldn't have even been sold. The girl told me that when the mgr came back they would give me a gift card for a meal in the future. The manager Hortencia came back after like 10-15 minutes and gave me nothing but attitude and trouble, even though we had just spent 30 dollars in there and I was still starving! I told her about the chicken and she said "I just ate the orange chicken and it was fine." She was never nice or accommodating, first told me that they didn't have any gift cards, then she tried to bring back a card that could only be used at that location, which I was driving though and would never go back! After about 30-45 minutes of going back and forth and her asking of the receipt a thousand times and making us wait, Hortencia ended up giving us a partial refund and didn't even include the tad in the refund, even though we paid for it. Don't waste your time going here, just keep it moving. Rude service and horrible horrible inedible food!!! I wouldn't even take my dog here! Hortencia, I think she was the manager, she is horrible and should never work in customer service. The high school kids can do a better job, she needs to be demoted! If I could give a zero star I would! read more

Zero Stars, they gave me a very small amount of food i also asked for teriyaki sauce and chili , didn't receive any , no wonder their was no one there, I'm not going to this panda ever again , I'll drive to Turlock next time read more

Panda Express - Wtf is this?! Very small amount of food!!! - Chinese Near Me - Patterson, California

The bathrooms at this Panda Express are HORRENDOUS, I was sat poopin and went to wipe, then I realized the trash can was across the room from the toilet... why is the trash can impossible to reach from the toilet. I went to wash my hands and when I went to get towels to dry them off I couldn't find the towel dispenser. I turned and it was in the CORNER next to the toilet, yet again on the opposite side of the trash can. Lastly, why are there no mirrors in the bathrooms, mirrors are the most IMPORTANT part of the bathroom. I was truly disappointed when I saw there was no mirror. Food was ok. read more

Got this "bigger plate" just now... obviously the plate isn't even filled up... sad to say I will not be visiting your establishment anymore... this is just sad and I'm sorry to see your chain fall from such high standards.. for the price we pay, these plates should be filled to the brim like they used to. Sincerely, -one very disappointed customer read more

Panda Express - Bigger plate... not even full. Too stingy with their servings. I will not be coming back. - Chinese Near Me - Patterson, California

Been very disappointed the last several times we have ordered food. Sadly I ordered online, so didn't see the food before I got it. Sesame chicken has been over cooked, even the peppers were shriveled up, barely any sauce on it either which also made it dry. After a few bites, I ended up throwing my large al carte away. They forget to include ragoons most of the time when we order them and NEVER give the sauce for them, even when you ask and they say it is in the bag... With few options in town, it is frustrating. Hire some employees that care about the food they are giving people. read more

This location is extremely tight with their servings and is always serving up old food which is dried out. When I order their Salt and Pepper chicken it never fails I end up with a small scoop of small pieces of chicken and all Onion and Celery what a disappointment where is the chicken I paid for? Secondly, the Rice/Chow mein is a poor man's meal. Absolutely nothing to like. Finally, customer service is really bad. They act as if you owe them something. I will not eat here again, overpriced and taste lacking food. read more

Worst customer service. Tonight was a classic one. Walked in at 9 o'clock to grab some food. I was told white or brown rice and when I asked about fried rice I was told they will not be making any. I confirmed they close at 9:30 and she said yes then said it is what it is. The lady in front asked about making Rangoons and the girl behind the counter said they won't make them. What a joke read more

I just came back from Panda Express and was baffled by the interaction I had with the manager! I could expect it from an associate but not by a manager.. ‍ This location has many issues, like shutting down because lack of staff, inconsistency with the way they make their food! Ex: I ordered fried rice once and it was horrible! Did not taste the same! I came in today and definitely asked to sample their rice only because I didn't want to waste time and money. The manager was very rude about it, and once I told her why I wanted to sample their rice she had nothing to say and gave me dirty looks until I left! I've also seen this particular manager be very rude to her staff and do it in front of customers. I would honestly hate to work for her! I've never had any issues with their associates though! In fact the cashier was very personable and nice tonight! read more

Honestly the experience ruined my lunch hour. First off, none of the items were fresh. Only 1 or 2 scoops worth of what I wanted were available, so it tasted horrible. Second, the lady serving the food made fun of my co worker because he wanted a side of orange chicken, laughing when she confirmed "so YOU want orange chicken?" Never again will I come here. read more

I love the manager who runs this panda. She really has that place in order. Girls are always really friendly and cleaning. They clean not only the inside but outside seating area daily for customers. Only down size is sometimes they have a big line but that's nothing they did wrong. I enjoy coming to eat here and being greeted by friendly staff. read more

I know working at panda express isn't anyone's dream job but you could at least be nice to the customers when you talk... this place never opens when it says it does and they give small portions read more

Terrible service.. food was not good and I want tea! But they had ZERO sweeteners. ZERO! No regular sugar, no Splenda, no equal.. nothing. I get they want "all natural" but cane sugar.. cane sugar is natural last time I checked. So you serve many "fried" foods but take a stance on sweeteners? Never going back to Panda. read more

The workers have no common sense. They didn't give my friend a receipt and they didn't bag the food up at the register like every other panda express. This is supposed to be fast food like come on. read more

I was served by Priscilla who was rude and it was obvious she did not want to be there. She should not be in a customer service roll. It has been a while since I have been into a Panda and it'll probably be my last. Li Xiu's in Patterson is the way to go for Chinese food. The owners of that establishment are always grateful to have you visit their restaurant. If you want terrible service and mediocre food. Panda is your restaurant. read more

Unfortunately, we've never really had great experiences at this Panda. There was a hair in one of our bowls, the rice lately has been very clumpy and whenever we order drinks through pick up, they always forget. The portions are always pretty small and this last time we ordered, we ordered green bean chicken and got no chicken, just green beans. It's not bad but wish the service and food were better! read more

Chow mein is too salty, I also tried the crab Rangoons, no crab at all. This food is decent but chow mein ruins it :(

Came here to talk about one of your employees that helped me out recently. Im an out of towner but came into town for the day and stopped at Panda to get a quick bite. It was a rush hour so I didn't expect it to be too empty but luckily the people on shift that day were really helpful, kind, and provided really fast service. One employee was named Julia and she was very sweet and offered to go outta her way on some preferences I had which was very kind and thoughtful of her. Anytime im in patterson and around the area, I will be sure to stop here and get a bite of food. read more

This place is usually pretty good as far as good customer service and polite staff members, but I came in tonight for a rice bowl and was told they didn't have anymore rice for the evening. They still have 35 minutes before they close and one of the main side dishes isn't offered for the rest of the operating business day? Horrible business practice. read more