God I really want to give them a great review as their food is great here for the price - but their service was just too bad today after a recent trend of slow service and poor management. I'll give 'em a year and then try again. :( read more

I love the new sizzling shrimp. it is the bomb, Just needs more shrimps,

Tried it out for the first time recently. The food tasted okay, but we won't be back. The food we wanted to try was a 15-20 minute wait, so we decided to pass. For nearly $30, we had the most pitiful portions of food. Like comically small. Luckily, I had some frozen egg rolls and rice at home that I made to supplement our order. If I hadn't, we would have all still been hungry. We ordered to go, so I'm not sure if the portions with dine-in are larger. read more

We were in town for the long weekend. We came here to order a meal and the drive thru service was quick. The food wasn't very good. We placed an order for a two item plate with broccoli beef and one other side. They only gave 1 piece of beef and the rest was broccoli which wasn't cooked very well. The honey walnut shrimp was good. read more

Popped into after going for a hike. Read some really negative reviews. Expected badness. We placed our order directly after going in. Opted to wait for fresh food to come up. Paid and they gave us free drinks for waiting We didn't ask for the drinks or any comp. Everything was clean. The manager Will( we have no connection with we are not related and don't know him) is fabulous! We've seen him deal with some exceptionally difficult customers and with such grace never giving a hint of irritation. Panda Express is fortunate to have him as an employee. We recently had our daughter hear our of town and we wanted something fast and easy so we popped in and she was pleasantly surprised by how Panda has improved over the years as well as how nice and efficient the staff were at this location. It also happened to be crazy busy ( for little Lompoc) being a holiday week. So yes for a fast food place. It deserves 4 stars. read more

Used the drive thru and was asked to pull in front to wait for my vegetables for one of three, two item plates. The first of four cars to pull up front. Waited 27 minutes. Tried calling inside to check status. Phone was continuously busy and I had kids in the car so I couldn't go inside. When I finally got my food (after 2 cars got theirs) the food was cold, two items were wrong, and there wasn't much food in the containers. We're still all hungry! I told the clerk who delivered the food to the car. She asked if I'd like more food added to the containers. Not after I've complained for fear of food tampering chances. I did notify corporate. They kept moving people who walked in through relatively quickly. Never again! read more

Panda Express - I asked for sweet and sour chicken. That's not it. Not much food in the container. - Chinese Near Me - Lompoc, California

They'd rather play around than get orders out the door and they either prioritize the people in line or just like ignoring the people who came first read more

Feel gross after eating this and seeing how dirty the box is, inside and out. We're in the middle of a pandemic, you guys can't make sure this is clean? Will never eat there again. read more

Panda Express - Love my dirty delivery box. Just noticed how dirty the inside is too. Sick. - Chinese Near Me - Lompoc, California

I used to love this place but either my taste buds have changed or the quality has went down the toilet. Either way, I will not be eating here again. I ordered orange chicken and beef broccoli and was very disappointed. The food tasted like it had been under the heat lamp for a month of Sundays. Somewhat chewy and not anywhere close to satisfying. If you are feeling suicidal, I would recommend death by Panda. Yuck!!! read more

Went to panda and asked for a cup of ice the worker repeated it to me in a very rude sarcastic way and gave me a cup with literally 4 pieces of ice. This place always disappoints. If I could put 0 starts I would. read more

Panda Express - A cup of ice or what is supposed to be a cup of ice - Chinese Near Me - Lompoc, California

I had to wait about 30min to get my food because they ran out of Kung pao chicken, also they ran out of steamed rice. ????? How come they run out of steamed rice by 7pm?! Also they forgot to put all the condiments in my bag, this place seems to need a better leader and better management to keep those trays well stocked read more

Recently went here for lunch, total disappointment. I ordered a bowl, so stingy with fried rice and a little meat for $6.50. The rice was not even a cup size. I'd rather be going to a buffet for $12 and get unlimited rice. They are so commercialize. And they have the gut to ask to rounded off the total for what they call donation, no more next time. read more

Ok maybe I am spoiled being from out of town. I went in tonight and ordered food for 7 the worker Mari (I cannot remember the rest of her name) was so unhappy not one smile nothing. I actually felt bad for her perhaps something in her life was wrong. The 2 stars are NOT for her she gave me my order quickly and efficiently. The food was old and cold. The string bean chicken was horrible. The Rangoon's were burned really bad. I was going to order egg rolls and noticed them really brown just below burned. I should have checked the Rangoon's. I had the mushroom chicken that was cold and the squash mushy from sitting in the steamer. All and all I will not be going here when I am in town. read more

Ordered food, was told it'd be a "few minutes". Nobody would make eye contact with us. Our order was placed under a hotlamp and promptly ignored for 20 minutes, without ever putting the ordered food on the grill. TL;DR: okay food, terrible service. I'd go back, but only when I'm not pressed for time and have a craving for mediocre Asian fusion. read more

I went through the drive through and this girl that was working the window was ABSOLUTELY rude . She had attitude the whole time she was talking to me and then I asked her if she could add a drink and she said "no I'll get in trouble if I add a drink at the window" which I call bs.. every fast food place I've ever been to has been able to add something at the window. She was just so rude , if you hate your job go get a new one. read more

Average Chinese food but they are not great anymore. Rice tastes bad and portions are for kids. OK so I do enjoy their drive-thru option but their prices seem to go higher and higher and portions are getting smaller and smaller. Ordered a three item combo and tried the steamed veggies instead of their rice or noodles. Ordered orange chicken, Beijing Beef and Spicy chicken. The chicken dishes are always decent and so was the Beijing beef but the steamed veggies were a bit off,not fully done. Anyhow, it was a nice Chinese fix meal and affordable. read more

Panda Express - My 3 item combo plate - Chinese Near Me - Lompoc, California

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Please train your employees on hospitality. I placed an order through the drive through and was asked at the end if I'd like to make a donation to the childrens hospital. I usually do and just say round up to the nearest dollar. Now, today I just simply said no thank you. She then said I will have your total at the window. Cool. I pulled up and she said you don't want to donate your $.30 cents. I again politely told her I said no. She grabbed my card with an attitude and grabbed my order, handed my card and food and quickly closed the window. I checked my bag and no napkins. I honked to grab her attention and said can I please have some napkins matching her same energy. Not a peep from her handing me over napkins to quickly get out her way. I do come her frequently since it's my sons favorite restaurant but please train your employees to not take the answer "NO" personal. You will lose customers. Btw her name tag said Stephanie. read more

I'm surprised at all the negative reviews. I guess some people just love to complain. My personal experience (and I've been here many times) has always been good at this establishment, it's a typical Panda Express with typical Panda Express food. Staff is friendly to me. read more

Went to panda before coming home, order food at 6:27 and ordered shrimp. They told me it would be a 5 minute wait for the shrimp and that turned out I got my shrimp at 6:56. This is the second time this happened to me. Last time I waited 20+ minutes and the lady that brought my food said she would put me on the list for a free entree and I came and I was not on the list whatever. This time I was not having I asked to be compensated for half an hour wait and the lady this time was able to bring me some egg rolls on the house that is the only reason why it's a three stars and not worse. read more

We placed our order via the app for pick up. Disappointed to find they had us waiting and waiting and waiting long after the pick up time only to find our meals were just pathetic. Bowls were not filled, and how about adding the teriyaki for my teriyaki chicken. read more

We ended up Ill from our family meal deal Sunday. Maybe it was a temperature issue.

Came into town from beach have two small children in the truck sleeping. So we hit the drive thru. Order was completely wrong and portions were astoundingly small. Called once we realized at home spoke to DANIEL "said he was in charge" told him I could not come into the store because I had sleeping children. He then proceeds to laugh and be sarcastic and says well sorry then can't help you if you can't come in. Way to be a problem solver Daniel..... family likes Panda, sad to say we will not be back to this location... attached photo is what we got hope that's not the new standard for Panda Express... read more

Panda Express - Chinese Near Me - Lompoc, California

Went through drive through and they gave me wrong food so had to go in. Then they were rude. Food looked old. Manager was dismissive. Go elsewhere. read more

I ordered a plate with fried rice, shrimp, orange chicken and broccoli, and a coke delivered through doordash. The portions were extremely small, chicken hard, I got 2 pieces of broccoli. Specifically asked for soy sauce and texted the driver and asked for extra. I got none and no straw for my drink. Definitely not worth the $25 I paid with the generous tip I gave. Texted the driver and he blamed it on the restaurant. I won't be using them again. read more

This place is the worst. Went inside and they completely ignored the inside customers. Manager said " I told you to wait a minute." I left and will never return. So many bad reviews. To spend so much on a franchise and then hire inept losers that don't have a clue. Never will I set foot in the Lompoc location again. read more

The staff here is rude, unprofessional, and just plain lazy. They tell you there is going to be a long wait and then when you say that's okay I will wait they are suddenly out. I wouldn't complain but this has happened multiple times. I would leave 0 stars if I could. read more

2nd time in the past 2 weeks my order through the drive thru was wrong this time I order 3 entree only got 2 entree with only one item I ask for and I paid a up charge for the shrimp I didn't get paid almost 11 bucks for one entree meal. I come here regularly usually during lunch never really have a problem but night time drive thru sucks. read more

Prices are going up, your online orders are done at least 20-30 minutes after the given order ready time, they never read the order specifications or request and are often out of many key items. The employee seem overworked and lacking in direction. read more

This location went from the best to the worst. For 15 years we've been ordering our food a certain way. They took it upon themselves to change their policy to no extra plate. My husband and I split a 3 item plate and he is allergic to seafood so they have always obliged us with an extra plate.. They're too cheap to give out a plate. It's the only Panda express that's pulled this crap. Unless they pull this ridiculous policy, we will not be coming back. read more

Would have given 0 stars if I could based on the terrible costumer service alone. Went through the drive thru and was made to park and wait 20 minutes because they were out of rice. Then got all the way home to find out they forgot some of my order. Also the "Teriyaki" chicken didn't come with any "Teriyaki" sauce. When I drove back to the store spoke with someone I think her name was Siera, She told me the "Teriyaki" chicken didn't come with "Teriyaki" sauce anymore. She said I would need to ask for it. So I then needed to ask for my missing items and sauce like they were doing me a favor. No apology and no manager on duty. Make sure you check all of your items if you go here or better yet just don't go here. read more

If I could give no stars I would i was at the drive thru and forgot to order two drinks when I pulled up I told the girl if she could add 2 drinks she had attitude and said if I want 2 drinks I have to go around again and re order she was beyond rude and when I got home my food was incorrect I ordered a bowl with chow mien with string beans and got a side order of string beans instead the drive thru menu has black pepper chicken but they don't offer it anymore at that location my servings were so little I didn't even get full. Overall horrible experience I wouldn't recommend read more

I've been frequenting this location for over two years now and I've only had one mishap which costed me maybe 10 minutes of waiting.. I feel fortunate as my visits are usually quick, and I usually receive good portions of hot, delicious food. If you've had a bad experience here I encourage you to give it another shot! Thanks for reading! read more

You guys, I'm an optimistic person. I really am. I figured, heeeyy it's been a while! They deserve another shot. Let's start with the good, shall we? -the girl that helped us was very nice and patient. -the rangoons! so good! next time I should just get like 7 of those. So it was pretty busy when we went in around, oh 5ish. I figured this is great because everything will be fresh. The item we ordered the most of was the orange chicken and it was SO disappointing. It was cooked way too long and was so hard to chew. Sad panda's to be had all around.... Can't see myself coming back anytime soon. Only reason it was two stars instead of one was the service and the rangoons. read more

I usually don't write reviews for fastfood places but.... this place had good customer service! Domonique was so nice and welcoming! Didn't expect much going in but left a happy customer (: read more

The girl double charged us when she couldn't get it off our bill she gave us an a la cart. The place was clean and service kind.

Panda is literally not deserving any positive comments.. They are running out of food every time their soda machine never works.. and the fortune cookies are so depressing.. They don't care about their customers... read more

Panda Express - The fortune cookie says fortunate for your service?? Really ?? - Chinese Near Me - Lompoc, California

Awesome service by Steph! She was handling the drive thru and the front counter and did it perfectly! The food was fresh and the restaurant is perfectly clean! read more

A bit overpriced, but the usual for panda, no biggie. HOWEVER, being that I dont drink carbonated drinks, "can't due to medical reasons", bo sweetener for the tea? Employees thought I'd grown a third eye for asking. Would have drank my bottle of water from the car instead of $2.50 for something I couldn't drink.......NOT THE BRIGHTEST MOVE BY MANAGEMENT, to say the least. read more

Very good Chinese food on town. Beats out Dragon Palace across the street hands down. Workers are polite and kind. You can try any of the dishes before making you decision. Very clean and calming place to enjoy a nice lunch or dinner. We love their Beijing chicken and other spicy dishes. Also get a egg roll too. read more

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This review is solely for their customer service on my visit tonight. I was with my two young sons and ordered food for each of them. We were being helped by Kristina. She was friendly, smiled the whole time, and exceeded my expectations during our visit. As I went to pay, she handed me an extra drink and asked if I wanted spring rolls or chicken egg rolls. At first I was confused by her question, as we hadn't ordered either of those items (and I was also slightly distracted by my kids). She asks again, and then said to me, "Moms deserve to treat themselves too." I thought it was such a sweet gesture and really kind of her. My kids commented several times how nice she was to give me those items and it definitely put a smile on our faces! Thank you, Kristina! We'll be back! read more