I placed an order online It was the Family pack with two chow mein and three orange chicken. I also asked for soy sauce and sweet-and-sour so what I received was one chow mein three hot orange chicken and therefore My kids they can't eat spicy food. So I called that and I told them the girl was rude and so I sent my daughter back with the Food to get my reimbursement. She gave her one orange chicken instead, and the other noodles that was missing. Don't think I'll be making it back to this location read more

Fresh chow mein and rice and the honey sesame chicken breast was hot also. Could have used a little bigger portion. read more

Panda Express - Honey sesame - Chinese Near Me - Glendale, Arizona

We ordered in drive thru. One plate was missing orange chicken, teriyaki bowl did no have teriyaki sauce. We had to repeat order several times before they got it right. We attempted to resolve issue but dining area was closed. We walked to store because it is near our home. Son tried knocking on door but no one would answer. We received no receipt so we had no way to verify our claims. Not a good experience. read more

The broccoli was hard and not fully cooked. The shrimp was doughy. The manager Ravin C. is a complete fool he walks around in circles like a chicken with no head. He talks fast like one too. A better location would be Indian school rd and 51st Ave. I will say the cashier was a sweetheart couldn't see her name but she was the reason I purchased a full blown meal for myself. read more

I went through the drive-through during early evening, like around 16:30. I ordered a panda bowl, half fried rice, half noodles, with mushroom chicken. They told me to park in spot 1 and said they would bring it to me. I sat in spot one between 5-10 minutes just waiting and seeing the cars that went behind me just drove off with their orders. I ordered food for my elderly mother that lives in a care facility that eats dinner at 17:00. I hurried and backed out when they handed my food to me. I didn't know the order was missing the protein until I was parking at my mother's residence and too far to go back to have it corrected. I called the location around 19:25, but there was no answer. They never even mentioned the loyalty program to me, but they did to the car behind me. Might I think this was all intentional? All I wanted was to get a to go bowl for my mom and all she kept asking me was where is the chicken? Shame on this place... there was not a massive line in the drive-through, so why did you mess up? read more

Ordered a plate with half & half chow mein and fried rice and only received fried rice. Also ordered 2 veggie rolls and received chicken spring rolls. read more

DO NOT GO HERE!!! The service was awful and the food was disgusting, I don't think I've ever had panda express taste as bad as this location. My chow mein had a gross burnt oil taste and my orange chicken was all mushy and falling apart. read more

The service took too long, I was in line for 10 minutes waiting for my order and I saw people go in front of me and getting their orders quick. They also got the ladies order beside me wrong. Over all, the wait time was just not it. read more

No beef in the beef and broccoli come on guys *This was an online/pickup order, so we did not watch it get plated/made read more

Worst panda express ever. Used the drive thru and not only did they get the order wrong, but the portions were pitiful! .for a plate with 3 options - this was considered a portion! Do not go here. read more

Panda Express - 1 Broccoli beef portion. What a joke! - Chinese Near Me - Glendale, Arizona

They'll get your order wrong 90% of the time. Not even an exaggeration. My most recent time going i ordered a plate with half chow mien half rice kong pao chicken as the entree. I got home and opened the plate to just rice and chow mien with no chicken. Also unrelated but they absolutely will not hire any other race than Mexicans at this location. Crappy service and crappy people LOL read more

I wnet back here (not sure why... probably because it's nearby) and they got my order wrong. One of my Chow Mein bowls was mostly rice! Good thing I don't have food allergies!! Anyway, the same ridiculous communication issues happened like my review from last week, with a differentclerk. I realized "this is not the clerk. This is a problem with their devices (headphones, mic, whatever). So I'm lowering it to a one star review. There is no excuse for making your employees muddle through with half-working devices. Especially nkt in a franchise, that has standard operating procedures. C'mon, guys.. there are over 2300 restaurants. Get your s**t together! read more

I go thru the drive thru and the lady with eyeliner has me repeat myself like 5 times when I was speaking already super loud. I pull up and she doesn't even greet me or anything. I go to eat my order at home and the chowmein is mostly onion. read more

Service sucks. I received 2 pieces of meat in my meal. I will never go back to Panda and I'm only continuing this review to meet the "minimum word count" read more

Panda Express - "Beef & Broccoli" - Chinese Near Me - Glendale, Arizona

Worst panda I've been to, ordered food and the guy on mic was very rude . Told id have to wait for shrimp, waited 20 minutes. I walked in to check what's going on and there is plenty of shrimp on the line. Waited for them to make my plate and was notified I now have to wait for egg roll. This place has terrible customer service , and the culture here of jerks runs deep. Will not return. read more

I got bigger plate meal that included fried rice, brocoli beef, honey sesame chicken, and orange chicken. The meal and service were of average quality. read more

Decided to try this location instead of my usual spot (Panda express on 75th Cactus). I regret my decision. This location food is way below panda express standards and service. Orange chicken was dry. Beijing beef had no Beijing to it (also dry). Definitely lacking. Pay your employees more to for them to care or reevaluate your guys training . read more

Panda Express - Dry - Chinese Near Me - Glendale, Arizona

Worst customer service I've ever received. Not only do they not get your orders right but when you try to get then fixed they just pass you over their broken phone to four different people when you're asking for a manager and then still can't help you. Make sure if Clara C is taking your order you triple check it read more

If I could give it half a star I would.. Worst service ever.. Waited in drive thru line for over 40 minutes.. food was dry and cold by the time we received it.. service was horrible.. Rude rude rude!! Will never go there again.. Beware! It's a waste of money! read more

So once again I gave them another chance and my outcome was exactly the same. I didn't experience the rudeness from workers others are commenting. My customer service experience was fine. My son graduated today and he could have had anything for dinner, he chose Panda. Sigh! Guess I didn't raise him right. So we drive the 15 minutes. Order 2 plates double orange chicken, 1 plate with black pepper chicken and sweet fire chicken. Drive 15 minutes home, unpack our food to find yet again it was wrong. Not only didn't they put in the sweet fire chicken they charged me for it. Fool me once. Shame on you. Fool me twice. Shame on me. This location won't be getting a 3rd chance from me. read more

Panda Express - Missing the Sweet Fire Chicken - Chinese Near Me - Glendale, Arizona

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Save your self the time , and just find somewhere else. Unless you have unlimited time to wait , and if you actually do, go drive thru.

Food was OK except for the fact that the orange chicken was raw, a little not cooked just tastes and chewy except for the rice I was hoping for better service the next time, if I come in again. read more

I come here occasionally and every time I come here it's usually nothing crazy. The drive thru line can be a bit slow to be honest, going inside will probably be a better option. The person on the mic at the drive thru can either BARELY be heard or they can BARELY hear you it's one or the other lmao. As for the food, the food is good thing that every time I get chow mein I end up getting barely anything sometimes. My only complaint would be to not be so stingy with the portions? I get they have to put a certain amount that isn't a fuckin crazy amount but they can definitely put in a bit more. When you go inside is usually where that issue doesn't occur so to be honest it's a bit of a hit or miss.At least the inside of the panda is always clean lol. read more

I moved and now this is the most convenient location. I am not a fan of drive troughs but they have one that looks like it was an after thought. I was going to get all veggies but they only had enough for one serving. It turned out that serving was almost raw. Everything else was as it normally is. When I am in the mood for Panda this will do. read more

Affordable and fixes a child's craving for American Chinese food. Daughter number #2 absolutely had to have Panda Express as we drove home last night. We sampled the Shanghai Angus Beef and decided it still had that frozen beef aftertaste. Plus, it was $1.50 more than other entrees. Tip: They advertise a choice of chow mein or fried rice for your side, but they will give you half and half if you ask. Daughter really wanted the Beijing Beef, deep fried thinly sliced beef in a spicy sauce, really was more Szechuan inspired than anything I ate in Beijing. But with a slip of tongue, she got the Broccoli Beef. She also got the Cashew Shrimp. I tasted the Chicken Breast with String Beans and liked that alright. I felt bad that she did not order the Beijing Beef so added that to our 3 entree deal which was $4 plus more to our bill. However, watching my child enjoy her meal made it worth it. I have frequently endured Panda Express in the past when my husband carried out after work. I admit that eating the food onsite was much better. Fresher from the wok to the table. One of the cooks at the back handled the large wok very well. I admit I was impressed. This trip made me like American Chinese food a little better. read more

Always always always ....., SLOW AS HELL with the drive through. Always always always out of something, even at none busy hours.... Not exaggerating. That's a management problem there... Never get anything to go that's been fried. Orange Chicken, and Sweetfire always turns out nasty due to the fact that the crispy breading goes soggy because they mix the sauce on it. Panda Express: Hello, never dump sauce on fried foods.... It should always be separated until consumption. read more

After receiving our delivery order I can understand why the Panda located at 59th Ave & Olive approval rating is 1.7, it stinks! We ordered simple orange chicken/chow mien and maybe 6 strands of chow mien and a ton of cabbage. They also provided two spring rolls in place of chicken egg rolls. They minimum wage is too much pay for customers to receive such a crappy order, never again read more

The only thing that needs to be worked on is customer service and how you treat the customers when they walk through your doors or ask questions, or if a mistake gets made don't have an attitude when fixing a mistake I've seen first hand of an associate or manager have attitude with customers when they come in and that my friends is a no no. read more

This looks about right, lol. But anyways another amazing stop for myself. A nice little quaint drive to the Outlets but also on the way just a stop to Panda Express, probably a usual in Sacramento but, from North Cave Creek all the way to South off the freeway / highway a drives away lol. But pretty cool huh? Near or close to other shops around like World Market, I believe Sharper Image, and if you look closer a few other familiar shops. But amazing, ordered the Orange Chicken bowl, half and half, and the usual Arizona Iced Tea. But other then that, amazing, and great weather ain't it? Lol . Anways on the way to thr Outlets from Scottsdale to South or Peoria. Maybe the big Ol Bass Pro Shop might put it into perspective. Lol read more

I can see why there is previous bad reviews. I ordered double chow Mein and got some noodles with double veggies. Hardly any chow mein. read more

Panda Express - Chinese Near Me - Glendale, Arizona

My wife and I went to eat there, the website said that it was opened at 9:30 but it wasn't. So we called as soon as it opened and the lady answered saying that they were running late. And once they finally opened we can already feel the negative vibes from the employees. The young lady with the glasses taking my wife's order was rude. All of the employees had a nasty attitudes, rolling their eyes, sighing with attitude as well. My wife and I love panda but after this experience we've been second thinking of going to a panda ever again. Owners please take this seriously or else the place will fail.remember staff we as customers pay your paycheck!!! read more

Yara needs to check her attitude. Not her fault personally that shes handing out uncooked food for kids but don't be rude and tell customers that they won't get a refund due to a few pieces of missing chicken from a bowl. Luckily those missing chicken pieces were still in the trash where they should've stayed, but since you want to be petty about it... it was brought back to you as requested. Refunds dont come out of your pocket Yara. Show some respect to customers who come at you about the garbage food you're serving. Whoever is above this disrespectful female better sit down and talk with her. Shes losing you business FAST. read more

Service is horrible. They hand out food orders and say "have a good day" and don't give you all of what you ordered. Went through the drive through twice, showed my receipt and they still didn't give me the food I ordered. read more

Food arrived cold, they literally just down the street and the food is COLD! Also missing Apple Rolls for my grandson. Ordered Teriyaki Chicken - NO SAUCE-. Called store told to go App ordered on for refund. Did not care to listen further, spending a few cents shy of $100 dollar, you would think they would like a repeat customer. NEVER HAPPENING AGAIN!! This location always messes up your order even when you drive there. I'll be driving to the N 35th Ave and Peoria Ave from now on. read more

I have been to this place twice now and every time the food I get is very cold. Food tastes like it has been sitting for a while

About a week ago I went through the drive thru and was missing part of my order. I had a crying new born so I didn't go back to get my missing food. It took hours to get someone to answer the phone. When I finally spoke to the store manager, he didn't want to replace my missing items because I didn't have a receipt because they didn't give me one. He said he would compensate me a bowl and plate. When I went to get it, he wasn't there and the assistant manager was laughing and didn't want to compensate me because I didn't have a receipt and the store manager didn't write down my name, neither of which is my fault. read more

I may be wrong but I really don't think so. I order Panda Express from this location probably 2 to 3 times a month and Yesterday I got the same thing I always get, 2 Three Entree Plates and 4 Chicken Egg Rolls. I always put on the Online order "Please give us Soy Sauce" Yesterday after 4 orders in the last couple months never receiving any, they gave us some. The reason I am giving this 2 star rating is the Egg Rolls. They appear to have been either OVERCOOKED or Dropped back into the Fryer prior to serving them to us. Food should NEVER BE RECOOKED like that for ANYONE!!!!!! If they were OVERCOOKED by accident then I will remove my review. I do believe that this locations Management is VERY POOR at Customer service and I believe the employees follow suit with TERRIBLE CUSTOMER SERVICE. I have had other issues where they gave us Orange chicken when I ordered Beijing Beef and Grilled Teriyaki Chicken and I HATE ORANGE CHICKEN. I also ordered on their website as some of the other reviews say they showed to be open at 9:30am but in fact they were not!!!!!!! If I were you and you want Panda Express I suggest you STAY CLEAR OF THIS LOCATION and go a little further and get it from the location at 75th Ave and Cactus, THOSE GUYS OVER THERE ARE SUPERSTARS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

Terrible the rice is always hard and gross the chicken is always dry and the service is bad

I don't know why I keep eating at Panda. I think I had good Panda once and I keep going back to repeat the experience but it's never good. As I was leaving, I went to refill my drink and one of the employees came to the drink station and opened the bottom cabinet door where I was standing and it smacked my legs. I gave him this look like "are you fucking kidding me" and he just stood there with the door still opened and pressing against my legs. So then I said "are you fucking kidding me" and he acted like he had no idea what was going on, and said "what? oh, I'm sorry, I didn't see you there." What a cop out. read more

If I could give this place no stars I would. My husband and I went through drive thru and no one came on after I kept repeating myself of saying hello. I finally drove up to the window and there was no one behind me at all and the lady refused to take my order because she said I was holding people up when there was no one after I sat there for about 5 minutes with no one at the drive thru answering me. I then decided to go around drive thru one more time and finally they get my order all set. About 15 minutes later I get my food and it was DISGUSTING especially the orange chicken and lo mein. Which was COLD btw. The orange chicken was soggy. And the lo Mein was not cooked all the way. Seriously this is the worse panda I have ever had. Do not go to this location the employees are not friendly, and the food here is gross. Save yourself the trip! read more