I just went here for a quick burger with my sister and daughter. It was such a pleasant experience…read more This Steak 'n Shake is really well run. The place was spotless. The service was so fast. The food was perfectly cooked and fresh. I had different counters with four employees and each one was friendly and helpful. The manager was so friendly and you can tell she took pride in her restaurant. Thank you for a fun lunch out ! Well done !

Orders were prepped quickly for our to-go order but there really isn't anywhere to wait inside…read morebecause then you'd block the order kiosk. I don't get why they only accept kiosk orders when there are enough staff to stand there and watch you enter it. I still prefer personal interaction. Understand if you don't have enough workers; otherwise put a kid to work learning to communicate with all the types of people they'll encounter in the world outside their phones. Food and shakes were good as usual for a quick meal on the go.

The girl working the counter on closing shift Tuesday the 27th, was very rude to the people in…read morefront of us at the counter, and was also rude to us. I came in at 7pm and she was already cleaning things up for the night and refused to use the items she had already cleaned instead of using it to let us order. The person I came with also stated that every other experience while she has been working has been very bad and was he distant to even go up when she saw thst the girl was working, and right away she was rude to the people in front of us. So no surprise there. Absolutely fantastic customer service, she was terrible. No reason to waste your payroll on someone this rude.

From the owner: Auntie Anne's in Fort Wayne serves fresh, hot, handmade pretzels every day. Enjoy classic pretzels,…read morecinnamon sugar pretzels, pretzel nuggets, pretzel dogs, dips, and refreshing lemonade. Perfect for families, kids, and snack lovers of all ages, Auntie Anne's is a go-to stop for sweet and savory snacks. Order in-store, for takeout, delivery, or catering for parties, events, and meetings. Whether you're grabbing a quick snack or treating the whole family, Auntie Anne's delivers warm, craveable flavor in Fort Wayne.

There was a very large women with glasses taking my order. She asked what sauce I wanted and I…read moredidn't hear so I said pardon me. She didn't ask again and just clicked a button. She then asked for my name and I even spelled it out for her and she still put the wrong same

Food is so good very hot The service is amazing…read more I would recommend this restaurant to any Wendy's lover

Would be a zero rating if I could. This is the 2nd time I ordered an inedible sandwich. I…read moreordered a Philly Steak with Chipoltle. I gave specific instructions to the amount of Chipotle to use. Instead of Chipoltle, they gave me MVP sauce and mayonnaise. Ugh! What a nasty combination. I ordered it online for my boyfriend. He went to work with this sandwich thinking he had a footlong to munch on during his 12 hour night shift. The food was inedible. He had a long tough hungry night.

My husband loved Subway. We have had great difficulty finding a Subway that has an open dining room…read moreand has decent hours. We visited this location tonight at 745 pm. We were stunned how overpriced Subway has become. My 6 inch sub, with chips and a drink cost $13.39! My husband's 12 inch Flatbread sub with chip and a drink cost $16.89! The sales tax rate in the State of Indiana is 7%. This Subway charged sales tax of 8% on our order. HOW DO THEY GET AWAY WITH THIS? There is absolutely no way we consumed $30 worth of food tonight. Subway is overcharging for their food. We will not return.

We made the mistake last night about trusting that the crew at Arby's was intelligent enough to…read morepack a drive thru order without double checking. When we got home we were one sandwich short, so one of us did not get dinner. We called and spoke to a very nice man who identified himself as the manager, Joe. He said they were aware that the sandwich was left out of the bag and that they would make up for it and wrote down that we were coming back in today to make up for the sandwich. When my husband got there today he was told that not only was "Joe" not working last night but that no one wrote anything down. At this point I feel that we had money stolen from us by this company as well as them ruining our "dinner" last night. This is completely shameful on behalf of everyone that works there.

I have stopped by this location several times and have yet to get a simple roast beef sandwich…read more This location seems to never make enough roast beef to last until closing time. The website says it is open until ten and yet they were out of roast beef at nine o clock? The employee working the drive through bluntly informed us that they were out of roast beef and would not be making any more until the morning. Judging from the attitude of the employee and my past attempts to order roast beef, I am assuming it is much easier for the employees to get paid for driving off customer's than actually serving them.

Twice this week I have come to Dairy Queen at 10:40a, 10 min past opening to see people inside but…read moredoors locked, no one servicing the drive through. I usually wouldn't care but it was timing to bring my nephews blizzards for lunch at school. I don't know if the manager is out sick, but don't post an opening time if you can't open at the time.

Terrible restaurant, judged my amount of money in possession, taxed so hard I didn't have enough to…read morepay for my own ice cream, had to go to a friend and ask for money, they need to improve the service and not hire 15 year old who probably just sit on their phones he entire time that there isn't anyone ordering, the boss of this despicable organization should learn to be a reasonable human being and teach their workers to be somewhat decent towards customers, overall terrible organization that screwed my friends ice cream up twice and served me ice cream that tasted absolutely awful and flavorless.

This chain used to be one of my favorites, in my area or when I went to Erie, PA. It's been years,…read moreway before pandemic when this chain closed locally in PA. Great discovery, near my hotel when I stayed in Fort Wayne, IN. Customer service was quick, food that I ordered was extra cheap with their text coupon. Extra bonus was being asked if you would like more bread sticks, that were warm and fresh. Something unheard of these days. Perfect place for a quick late dinner.

Picked up catering items for a party, BIG HIT!!! Wonderful, so easy…read more Just picked up the trays and had everything we needed to serve. Everyone raved about the taste. We ordered spaghetti with meat sauce and fettuccine alfredo. We got lots of bread sticks too!

Ordered with the online app. Picked up at drive thru. That's the only thing that went right. Rude…read moreservice, young adults sitting down very rude what's up with the lazy new generation?? and I believe they hired Stevie Wonder to make my sandwich I'll attach pictures that says it all and no I didn't eat this mess of a sandwich. And to top it off they forget my fries.. what a joke. Lost generation coming in..

Ice machine in lobby not working. When you ask for ice it's like asking for a million dollars. Very…read morerude

This used to be my go-to TB here in town.. but a couple months back they jacked the prices on every…read moremenu item. Place is a ghost town now. Me and my fam exclusively hit up the TB on Coliseum now as we save $4-7 per person for the same items as Stellhorn. Fix your dang prices, and then we'll come back. But not before.

So I went to the stelhorn location in fort wayne at 1am. The drive thru clerk told me i was…read moreTaco-Riffic and also performed the "And Then..." skit from "Dude Where's My Car?" I have never had so much fun at a drive thru in my LIFE! Im 40 years old, ive been to every food joint under the sun across the country, for now on this will be my go to taco bell! If any taco bell manager is reading this, thank you to cedric and hanna, you guys were a blast!

Customer Service was excellent. However the food not so much. We HARDLY ever get Rally's because we…read morelive north of Fort Wayne. When we do it's a treat for the kids. Today we ordered 2 #9 combos chicken bites, absolutely disgusting. Kids threw them away. & a #2 combo, my son ate this just fine. The chicken bites were too over cooked. No meat & just tasted horrible. It will be a while before we ever visit again.

Food is disgusting. I sat at the drive-thru window waiting to pick up an order for 15 minutes…read morewithout being acknowledged. Three different people stared at me and didn't think to come acknowledge me. Dude with locs just sat on his phone while I'm clearly waiting for someone to see what I'm even here for. They said sorry about your wait after but that wasn't the issue it was the fact no one even came to see what I was picking up or to tell me they are still working on it. I'm very patient and fine with waiting but that was rude lol.