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    Panache Car Wash

    1.4 (51 reviews)

    Services - Panache Car Wash

    Car wash

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    Damage to car- Paint Removed! If I could give zero stars I would. On Tuesday I ran my SUV through the Middletown location's car wash. I made a brief stop home before getting back into my car to leave again. As soon as I looked at the front of my car my eyes were drawn to the area that was missing paint. I immediately called Panache and told the employee that I would be coming back around 4:30 to speak to the manager. When I arrived the manager looked at my car and asked why I didn't immediately say something after exiting the car wash. I explained that where the paint was removed was on the down curve of the hood and not in my line of vision while seated in the car. He told me that the paint on my car is old and should be replaced (it's a 2013). I questioned him and he said this is what happens on Hondas (I have a Nissan which I pointed out to him). He pointed to the minuscule dings from rocks hitting my car from driving on the highway and said that it's common for a car wash to remove paint on little dings like that. Then he said there was no way to prove that the car wash did it. I replied that I had been running errands all day and got in and out of my car several times. There is no way that could've been there and I didn't notice. He finally agreed to take my name and number and have the owner call me Wednesday. When I didn't receive a call by 3:00 pm, I called and left a voicemail. No return call. Today (Friday) my husband called and the manager was incredibly rude to him. I am not one to leave negative reviews but my hope is this will impact their business in a way that force them to take accountability when damage is caused.

    After interior vacuuming.
    Andrew V.

    Very disappointed. Have tried this place a few times. They vacuum the floor mats but nothing else. They did not use auto glass spray for the windows.

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    8 years ago

    Not happy this place is always closed early today is just the lastest went at 4:30 and closed sign up time to go elsewhere

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    6 years ago

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    7 years ago

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    6 years ago

    Friendly helpful staff...good auto car wash...dryers could be a little better at removing all the water but overall a good experience.

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    7 years ago

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    Wash En Tire Auto

    Wash En Tire Auto

    (15 reviews)

    I have a subscription with a good price however, what is the point of having a good price if you…read morehardly get to use it? The first time I went there, the place was closed because somebody was away on vacation! I thought that was a great thing because everybody needs to get away and enjoy life with your family, but the fact that the whole business was shut down due to one person was my first sign that I should've gone elsewhere. I figured it was a smaller business and I wanted to support. The next week, I went back and it was open and I signed up. The next week I went back for a car wash and I pulled up and beeped my horn (as per directions) for so long over and over that I actually thought the place was closed. After waiting a total of seven minutes with the gate up, a short man came running through the wash area to help me. It was obvious to a duck, that he was working all by himself so I said nothing. The next time I went, I called myself going first thing in the morning, straight from work in Brooklyn. When I got there, the gate was open and the man came out very quickly, but told me that I had to wait a few minutes because the machinery was not working. I showed him my subscription sticker and he asked me to wait a few minutes. I was extremely tired first of all from working two tours in Brooklyn and then the drive up to my home, but I waited and after about four additional minutes, he got the machinery to work. The last time I went there it was raining in the morning, but the rain stopped before 9:30 AM., At 11:47 AM the sun was out and I went out and decided I would stop and get a car wash before I do my errands and the gate was down!! Meaning, they weren't doing car washes. I guess they considered it inclement weather that day, even though the rain stopped hours ago, and the forecast did not call for any additional rain for the whole day. As I was driving around back to the car wash area, I saw two trucks pulling out, which should've given me a hint, but I was hopeful and went to the back anyway. The gate was down I honked the horn a couple of times, and then I backed up and left. I'm canceling my subscription. I just can't play the guessing game every time I want my car washed. I need to go somewhere where I know for a fact I can get serviced. Aside from the car wash, they have an office attached to it at the front of the place. I went there to have my car inspected for the sticker on the front window and the man and younger female at the desk when you walk in the office told me it would be hours and hours of a wait. The female went on to say I would have to leave the car there if I wanted, but the man said I could wait but it would be hours. I asked them both if there was another place in the area that I could go get an inspection done. The place across the street recommended Dolson because the place I initially went to had a machine that wasn't working. In any event, that man and woman looked me in my face and told me there was no other place in the area, meanwhile.. I went right down the road on the right hand side diagonal from Rita's to a place called Middletown Auto Repair and Service and dealt with a man named Christopher or Chris He was a doll. While I know everybody is in business to make money, I don't think it's right to be so greedy and not give an honest answer when asked if there is someplace else a person can go to especially if you are too busy to service them. Smh...

    this place is exactly what i was looking for. they clean everything and wipe it all down without…read morebreaking the bank. one of the only places in the area where you dont need to go to a car wash to wash your own car!

    Panache Car Wash - carwash - Updated May 2026

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