I'll start by saying Malinda has an amazing selection of unique dresses, but I guess that's where…read moremy positive review ends.
Everybody else on here seems to have had a great experience, so I guess Malinda hated me or something because my whole experience with her was really awkward and unpleasant. There was even a bit of lying involved.
I don't like putting myself back into this negative space, but here's the story. I found a dress I loved at a designer in Brooklyn (Rebecca Schoneveld), and I tried it on at the designer's boutique shop there. It was one of the best experiences I've ever had with clothes. The store told me they had a seller in Massachusetts I could get in touch with to try on dresses again locally (bc I'm based in MA). That's how I found Malinda's store, and I got in touch.
She told me that she was having a trunk show of Rebecca's dresses, and told me I could sign up, so I did. This ended up being a lie. I was excited for the trunk show, but I got there... no Rebecca Schoneveld trunk show! She had ordered the ONE dress the I liked and that was it. I didn't mention it because I felt awkward about it, and I tried that dress on again, along with another one from Malinda's collection. I still loved the Rebecca Schoneveld dress, but wasn't sure I was ready to buy right then (it was still way over a year before my wedding day!). I was also on the phone with my mom, who wanted me to wait.
But even though I didn't feel ready to buy, Malinda pushed hard. I get that's her job as a sales person... but doesn't my experience also matter to her? "But isn't it too early to buy the dress?" I asked, "It's way over a year before my wedding..." She said that the dress wouldn't be ready until about Dec/Jan, 6 months months before my date in September. (Obviously I didn't want to hold onto the dress for an entire year... that's excessive.) Anyways, I was uncomfortable and was alone (and--to take full responsibility--I did think this dress was great), so I agreed.
The dress did not come in December/January. It came in late august/early september, over a YEAR before my actual wedding day, which was what I wanted to avoid... Malinda immediately called me about picking it up, which I responded that I would prefer is she could hold onto it until at least when she said it would be ready. She agreed reluctantly.
December rolls around and Melinda immediately hits me up with phone calls and messages telling me I need to rush to her store to pick up the dress for tax reasons. It was an incredibly busy time for me with the holidays, and the first time I scheduled to stop by didn't work out, and she said she "couldn't hold onto the dress much longer" and that she'd be happy to ship it to me. An hour after that terse email, she sent another really rude email: "Next week is crazy with holidays and brides. Let me know as soon as you can when you can come and pick up your dress or I will need to mail it to you so let me know what address. I mail FedEx with signature."
Wow Malinda! Great to know you have ZERO time for me, even though I dropped over $2K at your store! Not to mention, the reason I got it from you, a local retailer in MA as opposed to the amazing, wonderful, heavenly Brooklyn boutique is so I can try it on again in front of a human being before I take it home, and not have it shipped to me! So rude. So awful.
I emailed her back with the following: "I would really like to pick it up as opposed to shipping... Isn't there supposed to be a process of trying it on? I feel like you've rushed me through this whole process and it's actually really unpleasant, making what should have been a really magical purchase something very transactional and cold."
After that, she turned up the sweetness and when I went to the store, she was just insanely fake and awkward and I just felt totally uncomfortable trying on the dress, which actually looked awkward in this new size 4, as the waistline was far lower in the larger size I tried on. Sigh. Hopefully some of this can be mitigated by a seamstress in alterations.
I don't know what I did to deserve that treatment. I wish Malinda the best. I get she's a saleswoman with a family to feed, but dang, is it worth ruining people's experience? She made buying a wedding dress a very predatory, transactional and cold experience--literally everything you don't want in this happy time.