First, let me say the dentist did a good job. No problems in that area. The problems started with…read morethe office's draconian policies. You have to cancel an appointment A WEEK IN ADVANCE or they charge you! Who knows a week ahead of time if something is going to come up that would make you cancel an appointment? Plus they make you pay a deposit when you make an appointment and you have to prepay BEFORE the appointment starts. I've never heard of that. So, you can see where their priorities lies. I went in for an assessment and received a lengthy treatment plan. I made an appointment and it wasn't until a few days later I thought maybe they were planning to do all the work at once. I called to ask and yes, it was the case. That was too much work at once for me so I arranged to get just a few procedures at my next appointment. I wasn't given an amount I was expected to pay at the appointment. I checked the treatment plan and determined the copays would be covered by my flexcard for Medicare so was not prepared for a large expenditure. I went in for the appointment and the person at the desk was quite rude. I went to the desk and waited for her to acknowledge me but she didn't so I said my name, waited again and she didn't say anything. So I started to go and sit down. Then she said something about signing some papers so I turned around and went back to the desk. Apparently, I was supposed to pay $1200 that day before my appointment to prepay on crowns for root canals I was getting which I had not expected. As I hadn't prepared for that amount, I was taken aback and what was going through my head in that split second was what's the best way to pay this for me financially? Will they charge me a fee if I cancel? Will I lose my deposit? What cards do I have on me? Do I have time to do a transfer from savings to checking? Should I take money from my 401k? In my haste I thought I could use my flexcard and put the rest on the only credit card I had with me that would cover it, which I didn't really want to as it had a high balance already. I also have pretty rough physical issues that make just going somewhere a major chore so I didn't want to have to come back. So, I try 3 times to put my flexcard through their machine and each time it didn't work. Finally, the girl spoke up and said the last customer's card didn't work either. It wasn't till much later that I realized she probably wasn't pressing the right buttons. It was completely their fault as I checked later and the card was fine. So, I ended up putting the entire amount on my credit card. It was a lengthy procedure with alot of novacaine involved and wasn't till the next day that I felt better and thought I probably should have used another card I had that had no interest for 6 months so I called to see if they would switch my bill to the other card. Guess what? They refused. They said they paid a fee for me to use my card and they weren't going to pay a second fee. When I suggested they call the credit card company and try to get the fee waived they brushed me off. And, she said, "Well, you signed these papers" like I was disputing the amount and I thought that very rude. She also made some other rude comments. So, now, I'm stuck paying almost 30% interest every month for God knows how long until I pay off the entire balance on my card and my minimum payment has doubled. I had to go back to get my crowns but that's it. They mysteriously weren't able to take my flexcard plus sprung this large bill on me and wouldn't do anything to make it right. I'm done with them.

Terrible! Do not even try to book an appointment with them. We waited 6 months for cleaning…read moreappointments for the kids and they canceled less than 24 hours before. Said next available appts weren't for 6 more months. They were rude and unprofessional. Do not even try.

This is the absolute worst dentist I've ever gone too. It was bad enough when he ran the daycare…read moreout of our community for his business, but his business is horrible. He's terrible with kids. He's now missed a total of 3 cavities between my 2 kids, and neither of them will even see him anymore because of how uncomfortable he makes them feel. My husband and I are finally out of there after having to fight for our records for over a month. We were given the nonstop runaround because they knew we were leaving.

The office is clean, great staff, everyone is very friendly. If there's any questions or concerns,…read morethey explain the process and any issues that can arise.

DO NOT USE THIS OFFICE. Cannot be trusted. Was told that polishing your teeth was just a perception…read moreand was not necessary. Was told I had Gum disease, and after a second opinion, I did not.

I was thrilled that they got me in so soon as a new client and that I could get something done…read moreabout a problem tooth quickly! This dentist's office is a great pick if you're looking for someone to listen to you. They explain what's going on in your mouth and why you're feeling pain or discomfort. When I told them I still have loose baby teeth they showed me every option that I have with models so I could choose which option would suit me individually once those teeth fall out.

Very friendly & very competent! If you need dental surgery you can feel very much at ease with…read morethis group.

First rate professional dental service. My dentist told me I needed my tooth extracted. The root…read morecanal procedure had failed. Despite my dentist's advice, I went to see Dr. Silberg. After an exam, he explained that I had a rare but treatable tear to the cementum (part of tooth). Of course, he couldn't be 100% sure, but he carefully explained the procedure, risks and possibilities. We decided to go through with it. He did, in fact, find the tear. And repaired the tooth and bone tissue during the procedure. When I returned to my regular dentist, he was so surprised -- he in fact had never heard of this condition. I am so pleased and happy the Dr. Silberg and his entire dental practice.

had gone to montour dental and got good care, last visit had a cap put on, paid up front cost as i…read morehave in past visits, insurance would cover rest of costs. 2 months later i get a bill that the office sent that costs have gone up and i have to pay more for those services, that's like buying a car and 2 months later saying i did not pay enough!!!!!!!!!! i will never go back

I've been going to Montour Dental for probably the last couple years and from the very first time I…read morewalked in their doors they made me feel important and heard. Dr Bernard is so patient and kind, take the time to explain everything about what he's gonna be doing. I've never in my life had a dentist that had that kind of caring spirit. This is a great place to have all your dental work done .

Had a good check up. One little correction to be made which was done a few weeks after initial…read morevisit. Dr. Luke explained what he was going to do and the entire procedure was over in a matter of minutes. Good as new...and as I told him as my grandson say "Easy Peasy". Thank you Dr. Luke

Front desk staff and hygienists are phenomenal but I am starting to feel this practice is getting…read moregreedy. My insurance changed bcos I was laid off due to COVID. So I called and asked if my new insurance would be accepted and they said it would be. Then I got a bill for $125 for the cleaning as that aspect wasn't covered by my insurance. Well, I requested a discount and no they wouldn't give me one. Secondly my son had a cleaning scheduled and since it was the same insurance I called the morning of the appt and cancelled his appt. I then get a bill for $75 for cancellation of appt. I call their office again to see if they will waive the $75, the answer was no. It seems like it's more about money and not about helping out a long term client. I will never go back even if my insurance changes. You are a family practice, how about being sympathetic during times like a pandemic!!!!

I was very specific on what I wanted in the consult and it was agreed upon. I reemphasized my…read moregoals in a follow-up email. What I got was only about 20% of my expectation. A lot of wasted money on very little return.

Had a cleaning today . My teeth have NEVER been cleaner! Thanks Nicki! Enjoyed personalized…read morerecommendations for dental care. Also another wonderful visit with Dr. Alani, so careful and thorough!

First time patient and I am thoroughly impressed. Their environment is designed to put the nervous…read morepatient at ease and from the receptionists and hygienist to Dr. Berg, himself, I felt as though I was in expert hands - an incredibly welcome change from the previous dental group that I was "stuck" with and experiences that I have had. I strongly recommend Dr. Berg and also specifically Jennifer as your regular hygienist if you want expert care and honest assessments.

From the owner: Dr. Berg specializes in family and cosmetic dentistry provided in a warm and friendly environment…read more We can often provide dental care through the use of lasers. This allows us to perform many procedures without local anesthetic. Dr. Berg uses many cutting edge technologies to make the dental experience more pleasant. Patients are treated in a heated, massage chair with a personalized DirecTV!

Although parking in the Strip District is expensive and precarious, the dental office is state of…read morethe art. It is not difficult to acquire an appointment. The staff is friendly. The dental hygienist , Alisa was extremely sensitive, understanding, and efficient. As well as the young lady who assisted Dr. Hayner with my dental procedure.

I highly recommend Dr. Hayner and the Smile Warehouse staff for any dental care. Alisa especially…read morehad me in and out of the chair in a snap. Everyone is welcoming and friendly, and the office is clean, modern, and bright. The convenient parking garage next door makes visits as easy as they could be.