This thermal hotel has mineral hot springs. The customer can enjoy it that already includes in the…read moreroom rate. You can ask for additional service like turkey bath. Overall they have indoor and outdoor hot spring that inter connected. The cold pool is inside which you can cool off. Nighttime we have belly dancing show in the bar area that provides entertainment. The room rate we have included the breakfast and dinner. Overall is good hotel. For the thermal pool you will need a swimming cap. This cap you can buy it at the hotel.

Locally, this is a 5 star hotel. If you're staying to view the travertines this is the best of the…read morebest. So much so we had originally booked somewhere else but when we drove by this place we immediately switched. Friendly staff, easy parking, comfortable and clean room, large restaurant and good bar. But the thermal area was amazing. Huge pool, kids pool, hot tub, steam room, clay room, 2 saunas, great hammam, and wonderful massages. It's a true relaxing getaway

What great hospitality. It was the perfect stay for a group of four women. This place feels like…read morean expensive resort, yet so charming and friendly. The owners are wonderful people. We had a grand meal, the chicken casserole was the best. Also the appetizer sampler plate gave us so many great tastes of the culture. We even were invited to meet the chef and have a peek at the kitchen. We loved the huge pool and ample seating for a visit. We will be back!

The hotel is very cute with a big seating area, pool side seats and and up stairs area to read or…read morechat with other guests. The staff speaks English very well!! and were super friendly. We ended up eating at the hotel restaurant for dinner and it was yummy. Had a few mezes and dinner which was all delicious. They did have some wines, but we drank beer. the room was a good size and the bed was very comfortable! Our room had a bigger bath room and tub for two! Very nice!

We stayed at the Richmond Pamukkale Thermal during our tour of Turkiye. The hotel was excellent in…read morethat we had an amazing view and access to the thermal pools after dark. We also made evening appointments at the spa for scrubs and massages. The staff was so kind. The buffet dinner spread was really amazing and the breakfast buffet was pared down but still nice. No omelet station here but we found a variety of things to eat and try before we left for our hot air balloon excursion. Our bedroom had adequate space and our bed was sort of a triple. While we did not spend too much time in the room (we arrived in the afternoon and left by 9 am next day), it was clean and comfortable. The window opened which was nice. We were on the first floor and the place is a bit of maze but manageable. They have entertainment on the 2nd floor lobby area where there was a belly dancer and sort of a club atmosphere after dinner. We spent most of the time in the thermal pool which was so nice after lengthy travel days on a bus. I totally recommend this hotel if you're staying in the area. 5 stars.

Nice hotel, excellent customer service; great amenities and good food. The down side is that…read moreduring winter time AC doesn't work; luckily I got a balcony and was able to open the door

What a cute boutique hotel located a quick 5 minute walk away from one of the entrances to the…read morePamukkale Park. The boutique hotel is family owned and the hosts will go out of your way to accommodate your wishes. We arrived quite early in the morning (around 10am) and our rooms were still occupied (check-in is at 2pm normally). We were offered the standard Turkish breakfast while they tried to turn over our rooms quickly. The hotel is one of the closest to the Pamukkale entrances, has a pool, has good water pressure in the shower (which I've learned is not always guaranteed in Turkey!) and have an extremely friendly staff who speak English. If you're female (like me) just remember to pack some conditioner since it does not come standard in the room. Overall had a very pleasant experience here and would come back!

"Just an average place to sleep"…read more Not a five star hotel compared to other hotels we stayed at in turkey, even some of the 3 stars were better. Hotel: This hotel gets massive tour groups and seems like it only for that. Services: Services in terms of cleanliness, food quality and staff are below par. Breakfast: Due to big crowds for breakfast and dinner and there are not enough staff to manage and the food does run out on the good dishes. Water: We have to pay for drinking water as because of salt in the area the water from the sink is not drinkable. So be prepared to buy water for diner and the room, although they did provide water in the morning. The positive things are its outdoor and indoor thermal pools.There is a guy taking photos of people eating, the prints are then displayed outside for sale and its is available as a photo or on a glass (glass being quite pricey). Other nice thing is the outdoor gardens in between the buildings and the pool area. All in all its just good for the quick night stay with the tour companies. Room Tip: Make sure you buy water on the way to the hotel as it could be pricey at the hotel.

Ugh. Double ugh…read more This is a spa/resort hotel located at the hot springs of Pamukkale. The hotel features a swimming pool, a pool fed by hot springs, and typical spa amenities. The room was fairly small and felt a bit aged for a five star resort in Turkey. The bathroom in particular. I'm used to small European bathrooms and I've no qualm with them, but compared to other like hotels in Turkey, this was small and felt dated. There was a small balcony which overlooked the pool, but nothing you could hang out on. Overall, the room was more three star than five star, but here it is all about location. There was an indoor lukewarm tub (not really hot) located in our section of the hotel. It was convenient, but so centrally located (the staircase to the rooms wrapped around it) that anyone entering or leaving their rooms from all floors could just stand and watch you. Not exactly private or romantic. More functional. The lounge/bar area is huge and has a real resort feel, like something from a 70s Dean Martin movie. Central firepit, lots of cushy chairs. HOWEVER, the staff was horrendous...this is the biggest reason I'm docking this hotel down to two stars. Sitting in the lounge, which was virtually empty (it was Winter), the bar staff just stood and talked to each other and pointedly ignored everyone in the room. I finally had to walk up to the bar and basically demand a drink...whereupon I got the "look." You know. The "look" of "why are you fucking bothering me?" This is the only place in Turkey I really ever go that 'tude. I'm used to it in Paris...but seriously. The buffet dinner was horrible. Horrible. Limited, unpalatable, unseasoned, and disgusting. I saw people literally spit the deserts out of their mouths. You know when deserts are being spit out that something is seriously wrong. And the staff in the dining room was equally distant and cold. Great location with spa/resort/hot springs amenities, decent room, but poor food and angry staff. Meh...Turkey has other places much better. Tip: If you do stay there, read the facilities handbook and bathroom signs. Someone put their faith in Google Translate and the results are hysterical.

This place has extreme pro's and a few con's. PRO's: view of Pammakale, the pool is amazing, would…read morebe great for a party, wedding, large group... Great location on the edge of the town. Serves buffet style meals there so you don't have to go elsewhere. The staff actually went and bought the kind of alcohol that I liked, when they didn't have it in stock. :-). The rooms are the con. Air conditioner leaked onto my iPhone. :-/ The shower looked like it belonged in a trailer. Pillows were not comfortable (but they had extra ones in closet which helped. No screens in window, so room was stuffy with no ac on, but better than bugs in room. I highly recommend this place. Like I said, room wasn't great, but every thing else about the place made up for it. Especially the customer service and POOL!!!!

We could use wifi only in the lobby. The lobby was big and…read moreuninviting. Breakfast and dinner we had at the huge room in the downstairs. Food was ok, not memorable ones. Turkish bath was ok, though famous hot spring tub was a joke. It was dark and slippery to get into the tub. Inside of the tub, there're some kind of moth things were floating, not so sure whether that's a healthy thing to have those stuffs in the tub. Water in the tub was not hot, just warm.

This review is for the hotel accommodations and breakfast. See my previous review on their…read morerestaurant. PROS: Very homey vibe here. It feels like an old country home. There is a newer building and that is the Venus Suite Hotel, but you all have the same pools, the same breakfast, the same lobby and public areas. The building for the Suite Hotel just looks newer and swankier, but honestly I like the homey feel of the older Venus Hotel. The staff is super friendly. They'll drop you off at the ruins/salt baths whenever you need. They are very chill about rules - we got there very early on a Tuesday and were leaving at 5 am the next day, so when they realized this they said we could have breakfast that first day. Another couple had the check our time wrong and they were fine with that. It feels very family run. Our Booking.com confirmation email said our room was 40€, but they hadn't charged anything to our credit card (they said that sometimes people show up and they just don't charge anything - they just don't take any credit card info from Booking.com). They charged us 60TL for our room, which comes out to only 20€! There are two pools, each about 12m long (I'm a swimmer; estimating). The robes they provided were really really soft; it was nice to wrap yourself in this after taking a swim. The pool is very cold! They also have a shower/bathroom off the lobby, useful if you arrive before check-in. Breakfast was a decent layout: cereal, some baked goods/breads, small local Apple's/oranges, a few cheese/meat options, yogurt and Jams, butter and hazelnut chocolate. It was the usual fare. The tea was very over steeped. CONS: The Wi-Fi was very very spotty. I could barely get it in our room and only in a small area in the lobby. We had lunch here and it was pretty bad; the kofte was tasteless and dry, and my clay pot chicken was bland. They don't take credit card, only cash.

This hotel is run like a family business (probably is one) but certainly isn't luxurious. The…read morerooms are small and bathrooms even smaller. Everything needs to be updated and I mean everything. This includes the bedding drapes bathrooms and wifi is incredibly slow. The breakfast was disappointing with most items not at all appetizing. This includes both the hard boiled eggs and even the fruit. The best item was the coffee cake. That was really all I could eat. All this being said, the staff is friendly and you can tell they are trying their best!