This thermal hotel has mineral hot springs. The customer can enjoy it that already includes in the…read moreroom rate. You can ask for additional service like turkey bath. Overall they have indoor and outdoor hot spring that inter connected. The cold pool is inside which you can cool off. Nighttime we have belly dancing show in the bar area that provides entertainment. The room rate we have included the breakfast and dinner. Overall is good hotel. For the thermal pool you will need a swimming cap. This cap you can buy it at the hotel.

Locally, this is a 5 star hotel. If you're staying to view the travertines this is the best of the…read morebest. So much so we had originally booked somewhere else but when we drove by this place we immediately switched. Friendly staff, easy parking, comfortable and clean room, large restaurant and good bar. But the thermal area was amazing. Huge pool, kids pool, hot tub, steam room, clay room, 2 saunas, great hammam, and wonderful massages. It's a true relaxing getaway

What great hospitality. It was the perfect stay for a group of four women. This place feels like…read morean expensive resort, yet so charming and friendly. The owners are wonderful people. We had a grand meal, the chicken casserole was the best. Also the appetizer sampler plate gave us so many great tastes of the culture. We even were invited to meet the chef and have a peek at the kitchen. We loved the huge pool and ample seating for a visit. We will be back!

The hotel is very cute with a big seating area, pool side seats and and up stairs area to read or…read morechat with other guests. The staff speaks English very well!! and were super friendly. We ended up eating at the hotel restaurant for dinner and it was yummy. Had a few mezes and dinner which was all delicious. They did have some wines, but we drank beer. the room was a good size and the bed was very comfortable! Our room had a bigger bath room and tub for two! Very nice!

We stayed at the Richmond Pamukkale Thermal during our tour of Turkiye. The hotel was excellent in…read morethat we had an amazing view and access to the thermal pools after dark. We also made evening appointments at the spa for scrubs and massages. The staff was so kind. The buffet dinner spread was really amazing and the breakfast buffet was pared down but still nice. No omelet station here but we found a variety of things to eat and try before we left for our hot air balloon excursion. Our bedroom had adequate space and our bed was sort of a triple. While we did not spend too much time in the room (we arrived in the afternoon and left by 9 am next day), it was clean and comfortable. The window opened which was nice. We were on the first floor and the place is a bit of maze but manageable. They have entertainment on the 2nd floor lobby area where there was a belly dancer and sort of a club atmosphere after dinner. We spent most of the time in the thermal pool which was so nice after lengthy travel days on a bus. I totally recommend this hotel if you're staying in the area. 5 stars.

Nice hotel, excellent customer service; great amenities and good food. The down side is that…read moreduring winter time AC doesn't work; luckily I got a balcony and was able to open the door

What a cute boutique hotel located a quick 5 minute walk away from one of the entrances to the…read morePamukkale Park. The boutique hotel is family owned and the hosts will go out of your way to accommodate your wishes. We arrived quite early in the morning (around 10am) and our rooms were still occupied (check-in is at 2pm normally). We were offered the standard Turkish breakfast while they tried to turn over our rooms quickly. The hotel is one of the closest to the Pamukkale entrances, has a pool, has good water pressure in the shower (which I've learned is not always guaranteed in Turkey!) and have an extremely friendly staff who speak English. If you're female (like me) just remember to pack some conditioner since it does not come standard in the room. Overall had a very pleasant experience here and would come back!

Nothing said in the previous review is incorrect but the place is fun! Should you wish little fish…read morewill nibble off your foot callouses ( not my thing- strangely I also saw this in Derry -Northern Ireland).A net work of hot to cold spa pools presents itself.I indulged, in fact, I overindulged.you can coat yourself with mud , I did.I drink Turkish Brandy at the bar.Turkish wine is good .The brandy has a lighter fluid quality to it but it's cheaper than the imported stuff.I would have stayed longer!

It was 'fine' but compared to the Crowne Plazas and the other top hotels on our tour (Glories of…read moreTurkey tour with Neon) this one was by far the lowest on our list. The draw here is their thermal waters pools, which feel good and look cool. The brown shell of the pool is faked to look geolocially correct, but the waters are piped in from the mountain, and there is mineral mud from the bottom that you slather all over yourself. this is all included in your room, as well as a large outdoor regular pool. But the room was small and very 'dated'. it was clean, but was old with stains and worn out parts. Much like a motel 6 in the states. The beds were absolute rock, and i like a hard bed. They had no give at all - i actually checked to see if there as a board under the mattress and sheet. the other downside was the food - pretty bad. not bad like rotten just flavorless and old. we had dinner and breakfast, both were really not good and i ate very little at breakfast. stick with the breads and cheeses and you will do ok. there is nothing in the neighborhood, so just stick to the thermal pool and get yourself so hot and dizzy that youre ready to pass out and wont notice the old room and rock hard bed. There is a free belly dance show (though they encourage you to order a drink or 2) by the pool at 9:30, so that is cool too. All in all, nothing terribly 'wrong' with this hotel, but as the 3 stars says - 'ok' .

This place has extreme pro's and a few con's. PRO's: view of Pammakale, the pool is amazing, would…read morebe great for a party, wedding, large group... Great location on the edge of the town. Serves buffet style meals there so you don't have to go elsewhere. The staff actually went and bought the kind of alcohol that I liked, when they didn't have it in stock. :-). The rooms are the con. Air conditioner leaked onto my iPhone. :-/ The shower looked like it belonged in a trailer. Pillows were not comfortable (but they had extra ones in closet which helped. No screens in window, so room was stuffy with no ac on, but better than bugs in room. I highly recommend this place. Like I said, room wasn't great, but every thing else about the place made up for it. Especially the customer service and POOL!!!!

We could use wifi only in the lobby. The lobby was big and…read moreuninviting. Breakfast and dinner we had at the huge room in the downstairs. Food was ok, not memorable ones. Turkish bath was ok, though famous hot spring tub was a joke. It was dark and slippery to get into the tub. Inside of the tub, there're some kind of moth things were floating, not so sure whether that's a healthy thing to have those stuffs in the tub. Water in the tub was not hot, just warm.

This review is for the hotel accommodations and breakfast. See my previous review on their…read morerestaurant. PROS: Very homey vibe here. It feels like an old country home. There is a newer building and that is the Venus Suite Hotel, but you all have the same pools, the same breakfast, the same lobby and public areas. The building for the Suite Hotel just looks newer and swankier, but honestly I like the homey feel of the older Venus Hotel. The staff is super friendly. They'll drop you off at the ruins/salt baths whenever you need. They are very chill about rules - we got there very early on a Tuesday and were leaving at 5 am the next day, so when they realized this they said we could have breakfast that first day. Another couple had the check our time wrong and they were fine with that. It feels very family run. Our Booking.com confirmation email said our room was 40€, but they hadn't charged anything to our credit card (they said that sometimes people show up and they just don't charge anything - they just don't take any credit card info from Booking.com). They charged us 60TL for our room, which comes out to only 20€! There are two pools, each about 12m long (I'm a swimmer; estimating). The robes they provided were really really soft; it was nice to wrap yourself in this after taking a swim. The pool is very cold! They also have a shower/bathroom off the lobby, useful if you arrive before check-in. Breakfast was a decent layout: cereal, some baked goods/breads, small local Apple's/oranges, a few cheese/meat options, yogurt and Jams, butter and hazelnut chocolate. It was the usual fare. The tea was very over steeped. CONS: The Wi-Fi was very very spotty. I could barely get it in our room and only in a small area in the lobby. We had lunch here and it was pretty bad; the kofte was tasteless and dry, and my clay pot chicken was bland. They don't take credit card, only cash.

This hotel is run like a family business (probably is one) but certainly isn't luxurious. The…read morerooms are small and bathrooms even smaller. Everything needs to be updated and I mean everything. This includes the bedding drapes bathrooms and wifi is incredibly slow. The breakfast was disappointing with most items not at all appetizing. This includes both the hard boiled eggs and even the fruit. The best item was the coffee cake. That was really all I could eat. All this being said, the staff is friendly and you can tell they are trying their best!