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    PAM Distributing

    3.7 (3 reviews)
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    Hahn Appliance Warehouse - This is the new GE dryer that I purchased.

    Hahn Appliance Warehouse

    (74 reviews)

    $$

    Union, East Tulsa

    Purchased Electrolux washer & dryer. They talked me in to extended warranty . No problems for 3…read moreyears and then it locked up and stopped working. Called Hahn told them the washer quit and told me call warranty folks out of their hands called got nice lady Beth wonderful lady who set up service it's been 6 weeks and many many parts the service guy came in today and fixed we thought 3 loads of laundry and it's not working again .Hahn is great selling you and pushing the warranty but if you have a problem they do nothing except tell you call warranty company I will never purchase anything from them I purchased, washer ,dryer, oven, cook top dish washer Repair company is housed in their building and is more than likely to be owned by them So what's going on ? Worst experience EVER

    I am beyond frustrated with my experience at Hahn's Appliances. I spent $2,000 on an…read moreoven+installation, and the entire process has been a nightmare from start to finish. First, my salesperson, Donovan, was very friendly when we made the purchase. He assured us that the oven was in stock day we purchased and set an install date for a week and a half after date of purchase for March 10. When that day came, no one showed up. I called the store, only to find out that there was no record of my sale in their system at all! I had just spent $2,000 with them, and they had no idea who I was or what I bought. Donovan got on the phone with my husband same day and tried to blame the delay on snow (which didn't make sense because the snow was gone a whole week before we made this purchase), claiming the oven was out of stock (even though he had told us it was available when we purchased it), and claiming he never set a install date with us originally so he's not sure why we thought that. Even though I have paperwork that reflects an install date of March 10. We agreed to reschedule for March 20, which meant I had to cancel plans with family on March 10, as I was depending on the oven to cook for them that evening!!! When I called again on March 19 to confirm the install for the next day, I was told AGAIN I wasn't even scheduled for it! The person I spoke to transferred me to Donovan, who initially said I was scheduled but then realized I wasn't. He left me on hold for over 15 minutes, and when someone else answered, they didn't even know who I was waiting for. It felt like Donovan was deliberately avoiding helping me!!! Finally, I spoke with a manager named Britt, who apologized but didn't seem shocked at all by the poor treatment I had received. At this point, I expected something like a free or discounted install as compensation for all the trouble, but no such offer was made. In fact i was questioned if i was telling the truth. I even had to provide proof of my original install date/sale paper work...which Donovan had completely messed up, and when I did, the manager seemed shocked that I was telling the truth! I am extremely disappointed in Hahn's Appliances and Donovan's lack of professionalism. I feel like I was the one doing all the work to fix their mistakes, and no real effort was made to make things right.

    Conn's HomePlus

    Conn's HomePlus

    (56 reviews)

    $$

    Union, East Tulsa

    DO NOT buy a washer from them. Spent $1400 on a Samsung washer and it didn't even last three years…read more There's a reason they call themselves Conn's because that's exactly what you get.

    I bought a washer and dryer from Conns in Tulsa Ok on July 31,2023 I also bought the extended…read morewarranty mind you it has not even been a year and my washer and dryer is completely paid for. In June of 24 my dryer stopped getting hot and drying my clothes I called the store and they said the soonest they could get a repair man out to my house was July 19. I said that is unacceptable that would put me without a dryer for over a month. They finally said someone would be there on July 5th Service man came could not find out what was wrong with it so he said he was ordering 3 parts didn't know which part it was but was going to order all 3 and would be back on the 12th. 2 of those parts was delivered 2 days later so on the 11th i get a call saying the 3rd part still has not come in and now it will be the 19th before he will be back. So one the 18th I get a call that the part is on back order and they have no idea when it will be in so I still do not have a dryer. I have called every number i can find. These are the rudest people i have ever delt with no one will even try to help me mind you if i owed a payment they would not wait a month for that. I still have a factory warranty until the 31 of July and the extended warranty is good until 2027. I ask can the repair man come and install the 2 parts that are in and see if that will fix it if not he can come back with the other part. Oh no that cant happen we have to wait on the 3rd part this has been a nightmare I paid over 4000 for this set and it is useless until they can get around to fixing it. I promise you i will never step foot back in that store and will tell everyone i know to never by form Conns they are rude and very unprofessional and do not give a shit about their customers all the say is i understand the hell you do i have 5 people in my house and a non working brand new 2000 dryer. This is very unprofessional and unacceptable. I have to add a star rating before i can post this but honestly they don't even deserve a 1 star

    PAM Distributing - electronics - Updated May 2026

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