I haven't been in this store in a while at Orland Square mall, though it goes by a different name…read more It's a great store with various sports and even pro wrestling plaques too with signitures too! Staff here was very friendly and great at customer service overall! Very clean and well organized store! Found really great Ohio State light display that is perfect for my family members man cave. Solid experience but a tad bit pricey!

This must be where all the failed car salesmen go. If a customer is looking and has items they're…read moreready to buy in their hand, why must you keep insisting to help me and try to sell me on a 3rd item for the promotion your running? I ended not getting the 3rd item because I felt watched, harassed and violated after being asked 5 times "Did you find anything yet?".... need some serious sales training.

HORRIBLE service! Skip it & go somewhere else. I found this place by Facebook. Web page look great…read more I am visiting here from out of town. But will not return or recommend. Two older ladies working there. As soon as I walked in one of the old woman ask me if she could me but not in a nice way. I responded, "Yes, we are looking for Fire Dept gear." The the woman was not helpful after that. I asked her a few questions and she was not sure. Afterwards she just told everything they have is there. I also asked if my wife could use the restroom and they both said it was not working. After I spend money here. I gave 1 star for the good selection of stuff. I did NOT give any stars for Service because this business has LOUSY SERVICE. They need to treats people better than that. I didn't even ask if they offer discount to first reponder from other city.

Great family owned shop. Bought a checker board dog collar here...the price was right and the…read morequality was outstanding. They have a great selection of items and the staff is top notch. I will definitely be back in the future.

The glorious days of indie mom and pop businesses have mostly succumbed to the digital age, made in…read moreChina, fast fashion, garbage, I just had my first experience with Artistic Engraving and I loved it so much it compelled me to write my first ever business review on yelp. It brought me back to the days of superb quality, made in the USA, friendly in-person, community style products and services with a business that takes pride in their work and your satisfaction. I recommend to all for anything in the spear of what they do

1st Class customer service. Contacted them (Kevin) about some pieces I needed to complete a 50 year…read moreold badge. I sent an email with exactly what I needed. Asked for payment and shipping information. Within a few days the pieces were sent free of charge. Totally unexpected. Very Impressed and grateful.

Great place, fast orders and friendly personnel. They definitely help you out to best match your…read moreimagination of a trophy.

Ken at Awards & More took care of us. I was organizing a plaque to be presented to a newly ordained…read morepriest at St. Bernadette's 10:30 mass on September 29. Ken offered wonderful suggestions and included all parts that I brought in to have on the plaque. The newly ordained priest loved the plaque as a life lasting memory. Thanks again Ken!

A very profound appreciation of customer service for the Essential Creations Business in Chicago,…read moreIllinois. I am writing to express my sincere satisfaction with the service provided by the Essential Creations owner Sandtricia and her exceptional team, including Otis, Ruby, and Yeli. Sandtricia is a true leader, delivering phenomenal work in branding, silk screening, and embroidery. Otis's professional advice and support is invaluable. The quality of work and excellent customer service I received was outstanding. I highly recommend this business and couldn't be a happier customer. Happy Customer, Gualano Davis

The worse! Tell you they'll complete the job during a certain timeframe and then forget about you…read morecompletely. You'll call and call and have to refresh their memory every time. The job still won't be done in the timeframe they give you the second and third time! You'll call for the 3rd time and keep getting hung up on! Would not recommend!

Kind and quick. Family business that we had a great experience with. Able to engrave our Stanley…read morecup in minutes. Would go again.

Fast and friendly service. They did the engraving while I waited. They did a great job. Highly…read morerecommend.

absolutely horrible will never ever in my life come here again. their service made me feel like I…read moregot completely ripped off

This place is really hit or miss. If you need to buy a mouthpiece or something small and you don't…read morefeel like driving out to Dick's in Orland Park then this is the place for you. I've purchased pants for various sports here as well. You really have to search for your size but I usually have good luck. So what's the problem? Customer service is pretty bad. The employees tend to act as if they are reinventing the wheel when in reality they are just behind on their orders. Quite frankly, they're rude. Santo does a ton of business with sports teams and clubs. I have yet to pick up an order when promised or, heaven forbid, ahead of schedule. Maybe they take on more than they can handle. There are many other vendors out there that can print up your shirts, pants, hoodies, etc. You might want to check out the others before coming here. I'm all for supporting local business and mom/pop stores but if you can't deliver the goods then I'll find someone that can.