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    Palms Salon

    4.8 (510 reviews)
    ModerateHair Salons
    Open 10:00 am - 8:00 pm

    By appointment only

    Updated 2 months ago

    Services - Palms Salon

    Color only

    Haircut

    Cut and color

    5 More Services

    Applying hair extensions

    Hair extension coloring

    Reapplying hair extensions

    Hair extension removal

    Hair extension services

    Palms Salon Photos

    Recommended Reviews - Palms Salon

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Reviews With Photos

    Burn mark
    Jaimie L.

    I asked for a blowout and she gave me beach waves. Not really what I was going for with the pictures I showed her. But for the main point they burned my face with the curling iron! It left a second degree burn mark. Refused to give me a refund at first, only a $100 gift voucher. But why would I go back if they burned my face? I had to go to the emergency room to look at the burn. Would not recommend going here. It is unprofessional and negligent!

    Kim R.

    Thank you Taylor for my amazing balayage hair I haven't dyed my hair in well over 5 years and botched my hair cutting it on my own. I decided to take the jump and I'm so glad I did! My balayage done back in 2018 at another salon had a lot of beige blonde which really washed me out. Taylor understood this was my #1 concern and took time to explain why she thought the colors we agreed on would work. Taylor was super attentive throughout service -- asking if I would like water multiple times, ask if pressure was okay and ensuring I was happy with my process and look the entire way. I love my look so much more than I could've anticipated. I 100% recommend Taylor-- she will make sure you feel amazing and feel right at home in the salon!

    After Taylor's color service  (Balayage)
    Thalia M.

    Taylor completely transformed my today! She's a master hair colorist with 10 years of experience, so I was very excited for this service and she did not disappoint. Everyone was so helpful and nice! They use nice and high quality hair products. Will definitely return for additional services! Does great with natural hair. Thank you Taylor!

    Nya H.

    My favorite haircut ever! Never gotten so many compliments on my hair. Vanessa was so frickin awesome I can't wait to come back I've never felt so good about my hair. Usually falls so flat and first time it looks so bouncy I'm obsessed! Cannot give enough praise!

    Taylor was able to cover my unwanted grays by blending the grey around my  hair line with balayage technique.
    Kasey M.

    Highly recommend Taylor at Palms Salon. She listened to my hair color goals and worked with me to achieve the perfect result. She was super professional and honest. She was able to choose the perfect shades and tones to complement my skin tone and understood how important it was to cover my unwanted grays by blending the grey around my hair line with balayage technique. Palms Salon, the environment was welcoming, clean and super relaxing.

    Ashley S.

    Jenny is absolutely incredible!! I came in with grown out dull color and I had ruined my root color with boxed dye and she brought me back to life! She not only made me a brighter blonde again, but color corrected my roots from the boxed dye. The color is perfect and natural. She's also so great about explaining all the steps so you know what's being done to your hair. So happy with my hair!

    Curly haircut

    Curly hair girls -- our prayers have been answered! It's so hard to find a stylist that actually understands curly hair, and Najiyah is it. She talks you through the process, checks in with you, and ensures everything is perfect (yes, she is a perfectionist!) I'm so happy with my haircut. I wanted to keep the length but give it shape with some layers, and she did exactly that. Will be returning every 3-4 months for upkeep. It's a bit pricey, like most salons in the city, but worth it.

    Ask for Sarah~~
    Cara F.

    Absolutely thrilled with my haircut experience! I went from shoulder-length hair to a chic, short cut with layers and I couldn't be happier! Sarah (IG allthehairs_ ) truly listened to my vision, taking the time to personalize each layer and shape the bangs perfectly for this fresh, modern style--just what I wanted. Highly recommend if you're ready for a bold transformation! -or even just for a beautiful touch up Ask for Sarah as she has the expertise and skills~~

    Ky was amazing!! She really understood what I wanted to do with my hair and did such a wonderful job with the soft burgundy balayage. She found a shade that worked well with my hair and skin tone. She was friendly, efficient and meticulous and made sure I knew of a good post hair care routine to keep the color fresh.

    Before the haircut
    Athena A.

    This salon engages in an unethical business practice: inexperienced wannabe stylists experiment on customers' hair to generate revenue and learn to cut hair. Gigi really ruined my hair and positivity. She lacks skill other than knowing how to style. There is no shape or look I can do to my hair that makes it look acceptable. I hope somebody ruins her hair and confidence like she did to me. Gigi literally took the scissors and chopped my hair haphazardly and now nothing is equal. It was like a revenge haircut. She practices on people to get better while making money. I will never forgive this salon for the damage they caused to me psychologically with their scamming hair stylist, Gigi. Don't be fooled if they show you their Instagram page, it's made with her only good cuts out of the "trial and error" cuts she does. Shame on your to run such an unethical business and ruin people's hair. I don't recommend this place to anyone. They post fake reviews and Yelp doesn't do anything about it. They have over 300+ unrecommended reviews by fake accounts. You have been warned. You can pay your money somewhere else and get excellent results. I really hope nobody falls for their trap of excellent 5 star Yelp rating. Photos attached.

    hair by vanessa
    Rachel S.

    i feel so refreshed. ive been going to vanessa for over 10 years. shes the only one i trust to chop off my hair. she makes sure to cut it in a way that she knows i will be able to style (which is a feat, bc im not going to do much of anything most of the time). it's a wk later and only love it more after seeing it air dry just right.

    Alex D.

    Erica is amazing!! She did such a great job on my balayage! When it comes to color, cut, shape, etc. she knows what to do! She was so kind and very good at explaining what she thinks works best while still making sure my goals were met and that I was happy with the result! She makes sure your hair stays healthy during the process and that you walk away looking better than before! She also makes amazing hair product recommendations for everyday use! Palms salon is clean, aesthetic, and all of the stylist are so kind! It's also in a very convenient location - just one block from the L! Highly recommend this salon and especially Erica for all you hair needs!

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    3 months ago

    I thought I was pleased with my haircut. Kai was very sweet and friendly, I am just not thrilled with the cut.

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    9 months ago

    Great staff & service! They were able to fit us in last minute on a saturday. Thank you Ariel & Taylor!!

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    9 months ago

    Najiyah was amazing!!! She listened to what I wanted and guided me to what was an excellent hair cut. I am very happy with my hair.

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    Page 1 of 13

    Palms Salon Reviews in Other Languages

    Ask the Community - Palms Salon

    Which service is it if I only wanted my roots bleached and what is the cost?

    Hi there! Based on your description it sounds like you need a “Double Process Bleach and Tone” service or a “Foil Highlight”. You can view our menu online as well as our price range for both of these services. Feel free to contact us if you would… Read more

    I been trying to call and make an appointment but it keeps saying the phone line isnt in service?

    DM them on Instagram palmssalonnyc

    View All 7 Questions

    Review Highlights - Palms Salon

    Aside from her great personality, Brittany is very transparent and honest throughout every step of the process.

    Mentioned in 69 reviews

    Read more highlights

    YUME Hair - YUME Hair: Styling Station

    YUME Hair

    4.6(80 reviews)
    1.1 miKoreatown, Midtown West
    $$

    MASAKI !! I get my Japanese straight perms done here and honestly... it's amazing. My hair has…read morenever been so smooth and straight, & it stays that way. He's so good at what he does ... very detail-oriented !! My ends are healthy, my hair is shiny & it keeps growing .. I'm so pleased The salon is in a building w many other business .. it is small, quaint, & really cute. It has a calm, relaxing vibe. I recommend !!

    Updating my review: I used to come here because the haircuts were strong, but over time the…read moreexperience deteriorated significantly. Appointments became rushed, started late, and lacked even basic professionalism. You're barely greeted when you walk in, and the overall tone makes it feel like you're inconveniencing them just by being there. I told them multiple times I had a head injury from a concussion and the lack of care was very concerning how abrasively they washed and handled my head. My most recent appointment was a complete failure. I asked for a warm, golden brown and came prepared with multiple reference photos. While the color was processing, I clearly flagged that it was pulling purple. That concern was dismissed, and the product was left on longer. The result was the darkest my hair has ever been, almost black with a cool, purple hue. The exact opposite of what I requested. The color job is all mismatched, the lower part of my hair significantly darker, the roots are sloppy and uneven. When I pointed this out, the response was defensive and dismissive. At one point, I was sarcastically asked if I wanted to "bleach it," which is an inappropriate and careless suggestion for already fine hair. It was mind blowing to have this handled so poorly and then be rushed through a cut that does not look anywhere close to the quality of the past cuts. I followed up requesting a refund, given that this will take months to correct and fade, and received no response for over 48 hours. It's not even about the money - it's about the severe lack of respect. What's most surprising is that this level of defensiveness and lack of accountability was unacceptable, especially after such a grave mistake. Instead of thoughtful adjustment and ownership, the response was dismissive in the moment and silent afterward. Mistakes happen. How they're handled is what defines a business. This was not handled well. NYC has no shortage of salons that can deliver both technical skill and professionalism. This is not one of them. Updating this with a pic and additional NYC HAIR SALON SEO terms so future customers are warned since the salon has decided to block me after no satisfactory resolution. The pic at the top right was me pre-hair f*** up. Only come to this salon if you'd like to come home and cry.

    Photos
    YUME Hair - Bleach with Plex Bond Protection care treatment. 
Minimize damage during the chemical bleaching process.

    Bleach with Plex Bond Protection care treatment. Minimize damage during the chemical bleaching process.

    YUME Hair - Full head bleach -Silver Gray-

    Full head bleach -Silver Gray-

    YUME Hair - Bob haircut

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    Bob haircut

    Harueh Nomad - Root straight perm

    Harueh Nomad

    4.5(299 reviews)
    1.0 miMidtown West
    $$$

    Within the first 5 mins of sitting down for a "consultation", I was told I have frizzy puffy hair…read morein the back, and I needed a perm asap. This was their "best advice for me" and that I should come back and get both together. I only needed a haircut and this was the only chance I got (I am a SAHM with 2 kids and minimal backup except this day) so I said I would consider it but I need a cut now. It was 6 months since my last. That must have just not been the right thing to say bc I was judged, insulted during the entire session and I got the worst haircut of my life. I can't even get it fixed because it is so much shorter than I wanted. There are huge "texture" discrepancies all over my hair, the most obvious being in the back near my neck. There's also a strand of hair far longer than the entire length of my bob cut. I don't even understand how this happened. I'm so traumatized. I would never recommend this place and will never ever come back. I really had 1 chance to get a cut as a treat to myself, since I really don't have extra time to spare. And now I have to live with this until it grows out, definitely more than 6 more months. If I could give -1000 stars, I would. Please do yourself a favor and find a salon that can do a nice cut for long AND SHORT hair. WITHOUT A PERM TO MAKE IT ALL STRAIGHT FIRST. The skill level here is just so sub par. I could have done it myself.

    I used to come often but my hair stylist is no longer here, I got a haircut recently and tried a…read morenew stylist Ara. I haven't cut my hair in 6 months and I have really long straight natural hair so you can say it is a blank canvas. This is probably one of the worst haircut I have gotten in years compared to other places that are in different price ranges. Leaving the salon it looked good styled but when I went home to wash it and had more time to look without it curled I saw really choppy layers and the length is much shorter than i wanted. For a cut I paid $107-110 not including tips and expected a decent cut for that amount. Truly disappointing as holidays are coming up and I have been wearing a hat to cover up, cannot wait for this to grow out but will take months. Ara was really sweet and nice but I don't think the skills were there.

    Photos
    Harueh Nomad
    Harueh Nomad - Jelly perm by Kelly

    Jelly perm by Kelly

    Harueh Nomad - The example

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    The example

    Nonstop Style - Dragon nail art by E

    Nonstop Style

    5.0(58 reviews)
    1.2 miKoreatown, Midtown West
    $$$

    This place has cute gentlemen with good hair and cute ladies with cute style. Don't know the names…read moreof the dudes who helped dye my hair but they were nice and did all the work without me having to think about the process. I nearly fell asleep in the chair and woke up with the job done. It's very pricey but I was comfortable the whole time. So, great service but expect a sad wallet if it's not in your price range. That said, pretty standard pricing for the location. If you're going to bleach your hair, you'd probably get the most out of it by trying a funky cool color but I just like the natural look. There's a discount if you have student ID. Would recommend this place.

    Kelvin is my now my go-to stylist after my friend recommended me to him. She's also been going to…read morehim for awhile and after my first haircut with him, I can genuinely say it was one of the best haircuts Ive ever had - it was exactly what I wanted and I walked away feeling so happy with the results. I went back recently to bleach my hair and I was so shocked by how good it came out - and in only 4-5 hours! He's definitely a professional and knows what he's doing especially when it comes to dying/bleach/toning and cutting short Asian hair to fit my face shape. I rarely need to tell him to fix or that I'm not satisfied with my hair; I trust his process and he's never failed me.

    Photos
    Nonstop Style - Balayage by Wendy

    Balayage by Wendy

    Nonstop Style - Hair color designed by Wendy

    Hair color designed by Wendy

    Nonstop Style - Bloody Halloween by Jenny

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    Bloody Halloween by Jenny

    Catalia Beauty & Wellness - Curly Hair at Catalia Beauty Salon

    Catalia Beauty & Wellness

    3.8(463 reviews)
    1.6 miMidtown West, Hell's Kitchen
    $$

    I decided last minute that I wanted to have my hair blown out a mere 3 hours before a work party…read more I looked into pricing at Ulta and Dry Bar and then happened upon Luxe Den which was literally around the corner from where I work. I walked in at 330 and walked out a little past 4 with a fresh blow out. The woman who did my hair was pleasant. I didn't want anything involved, and my blowout was no frills. She gave me nice volume with the velcro rollers. For $55, it's definitely worth stopping here for a blowout.

    BUYER BEWARE. Do NOT book with this business. I purchased a Groupon for the Silver Couples Spa…read morePackage worth $450 as an anniversary gift for my boyfriend to celebrate us in a romantic setting. I scheduled my appointment for 1/20 at noon and confirmed. I did not expect for an unseen circumstance where I needed to call that morning to ask if I'm able to have a grace period and come in slightly later to accommodate my appointment. The merchant refused to provide a different time and also didn't allow me to reschedule. This, marked my Groupon code as falsely "redeemed" although I did not get to enjoy the experience or attend and left me with no option of reschedule or refund. I contacted Groupon stating all of the above and the response from the business in their defense to NOT provide me with the refund I am entitled to was by lying. The merchant stated that I called 25 minutes before when I have receipts and proof that I called that morning at 9:50am to notify and attempt to recieve resolution and never ever anticipated such a conflict for an easy problem. All I need initially was to reschedule for a later time or date. My partner and I both work 9-5pm and this was the only day we had available and they couldn't make a small adjustment. I am now fighting for a refund of over $300 because the business lied.

    Photos
    Catalia Beauty & Wellness - Happy Client at Plump lips at Catalia Beauty Salon

    Happy Client at Plump lips at Catalia Beauty Salon

    Catalia Beauty & Wellness - My haircut

    My haircut

    Catalia Beauty & Wellness - Manicured Nails in Manhattan NY

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    Manicured Nails in Manhattan NY

    Palms Salon - hair - Updated May 2026

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