I am so ABSURDLY happy with my experience at Salon V today, I almost teared up. I am only in NYC for a few days this trip, and remembered literally yesterday that I desperately needed a cut and color before THIS weekend. I found this salon on yelp, and was pleased that they not only offered online appointments but could see me the next day- I.e., today.
I showed up for my 4:15 appointment, only to learn that I had made a mistake and never completed the booking so they had no record of me. I was sooo bummed cause it was definitely my last chance to get my hair fixed, and it seemed completely hopeless. The kind, lovely receptionist asked what I wanted, scrolling through the schedule to see if there was ANY way she could fit me in. She called the owner, Vernelle, over to give me a consult to help determine what I wanted, and what, if anything, they could squeeze in for me. (Spoiler: everything!!)
To fully illustrate what a miracle worker Vernelle is, you must understand that I had not had a trim or color in TWO YEARS. This poor woman was faced with a solid two inches of split ends, the bottom half of my hair having been highlighted and treated multiple times between 2-4 years ago, all of my hair having been subjected to drug store dye a couple months ago, except the top bits of recent growth. It was truly not cute.
I showed her a couple pictures I had screenshotted of looks I like, and even though she explained that those processes wouldn't be good for my hair, she clearly saw my taste and likes because damn if it doesn't look better than ALL of the pics I showed her! This is truly the happiest I have EVER walked out of a salon. I'm literally going to schedule my next haircut to coincide with my next hair appointment.
Truly, everyone, from the receptionist to the junior stylists to the owners were so kind, helpful, and positive. The space itself was beautiful. The robes were luxurious. Chairs were comfortable. No detail overlooked.
Not only did Vernelle give me the best cut and color of my life, she did it by squeezing me around her previously scheduled appointments, ensuring that I was comfortable the whole time, without ever seeming to inconvenience any of her other clients. She and this salon wso lovely to work with. No praise is effusive enough to communicate my pleasure and gratitude for the kindness, graciousness, and talent of these women.
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Update: love this salon as much as ever!!! I came back and Vernelle crushed it again. I vaguely knew what I wanted and probably explained it badly, but she totally felt me and I am ecstatic about the result!! Thrilled to have found a salon and expert who gets me and always improves my appearance and confidence!! read more