Great staff! Quick and easy to get appointments. Highly recommend for your ultrasound!read more

Checked into Image Care Myra was awesome taking my images on March 27, 2024 oh did I mention she…read morewas very professional too now I'm back on April 9,2024 let's see what happens Kristy was the Tech and she was very kind and professional. After the radiologist read the images everything looked fine just a few swollen lymph nodes ( fatty) see next year 2025. I serve an awesome God

I stopped in here for my first mammogram. Of course, I'm terrified because of all the things I've…read moreheard about them. And before you start, don't try to figure out my age, lol! Anywayyyyy, so they are practicing social distancing in the waiting room. Some chairs are turned around and your temperature is taken at the door. Masks are required. I filled out some paperwork on a tablet (I know, Fancy, huh) and then I was called back to the back. The lady who helped me was very helpful and super sweet to me. She talked me through the process, which helped me relax a bit. It actually wasn't as bad as I've heard. I will keep returning to this location for my mammograms in the future.

Top quality!! The technician, Michael was patient and did…read morehis best to make me comfortable. Kind and caring staff overall. Would definitely recommend them.

I am not happy at all with the response of Palmetto Imaging West Columbia. I was originally…read morescheduled for the Irmo office and switched to West Columbia. I had a STAT CT scan ordered on Wednesday and as of at 3pm on Friday the test was not read by the radiologist. I had to call and ask why I did not received a notice of the results. I called the office and was told "Oh I'm not sure why it has not been read yet." I was told on Wednesday the test was STAT! I left a message for what I thought was the office manager on Friday and its currently Monday 1:54pm and I have not heard anything from her. I call today (Monday) and left another message over an hour ago and still no one has called me back and the ordering physician has not received the results yet! this is HORRIBLE SERVICE. I am concerned about several medical issues I have going on and this location has no concern at all. The only person that really showed any care at all was Destiny when i spoke with her on Friday after Mike did not send my results like he said he would before he left for the day. I WILL NEVER GO BACK TO THIS LOCATION EVERY AGAIN! If your health concerns are minor this location is for you. If you have issues that are concerning to you please consider my experience!

my appt ran on time, ive had MRI's but not brain ones. I was given great quality care, treatment…read morewas explained to me prior, i knew what to expect and when . throughout the procedure it was explained, how long to expect the next scan to last., i was offered various tx options like music, earplugs, nice cloth to cover my face etc. even when I was slid into the machine which was scary, my tech assured me my legs were hanging out of the machine and touched each leg to confirm which sounds small but meant a lot at the time! and as the procedure continued, she would explain how long the next one would last , i felt like i wasn't alone in a loud machine that had me trapped I had a good experience !

When I moved back to Orangeburg, it was due to my mom and sister diagnosed with breast cancer. I…read morewas informed by my doctor to have a mammogram twice a year due to family history. I was referred to Clermont in Orangeburg; the radiologists were always friendly and professional. The receptionists were not. When I went in 2020, it was unpleasant. It is always complicated and horrible because the insurance company tells me one thing and Clermont wants to charge an exuberant fee. Due to my having a lump which concerned me, they finally let me have the procedure. I called the insurance company afterwards and they informed me due to my situation, I would not have to pay. I went back on 8/29th, and the experience was awful. First, the receptionist did not speak, smile, or anything. Second, she told me I had a balance, and I should not have. Third, my Dr. ordered it due to my situation. And finally, she rudely informed me that I had to pay $291. 91. What kind of deductible is that? Three days prior, I learned another immediate family member had breast cancer. This heightens my fears. She offered no options; appeared cold, callous and uncaring. She told me either pay the almost $300 or reschedule. I asked if mammograms were offered anywhere else and she nastily replied, "The hospital but they cost more" I will NOT return even if I get the money. I don't trust them at this point and I do not want to give these people my business. I informed the main office in Florida and the person I spoke with was supposed to talk to the director and call me back the next day. Early detection is critical; yet it saddens me that Clermont Radiology is oblivious to that, especially the Orangeburg Office. I will research other places to have the mammogram done even if I have to go out of town. I don't recommend Clermont Radiology in Orangeburg to anyone. Now I have used them in Florida and had a pleasant experience. As a matter of fact, since it is a routine test for women my age, I don't ever recall paying a deductible anywhere and this was before breast cancer was in my family lineage. Go figure.

I had a negative experience with the front desk staff (female, red hair color, ponytail). She was…read moredismissive, rude, talks monotone and lacked basic professionalism. As a patient, you expect to be treated with respect, especially in a healthcare setting. Unfortunately, that was not the case here. I strongly recommend management address customer service at the front desk, as it sets the tone for the entire visit.

Check-in was friendly & space was clean. As far as getting you into their schedule quickly I really…read moreappreciate what the Palmetto Imaging group is able to do for a much better price than competitors. I wish ultrasound techs would've been able to answer a few more of our questions but we got what we needed in a timely manner.

I am a chronic illness patient, and patient advocate, with multiple lifelong conditions. Due to my…read moremedical conditions, I have had several dozen MRIs in a half a dozen hospitals and imaging centers. Medical imaging express is, by far, the best facility, for MRI testing, to which I've ever been. The staff went above and beyond to make me feel welcome and comfortable. The front desk person was so friendly, considerate and generally welcoming... We felt right at home immediately. The technician performing the upright MRI scans was very patient, nurturing and helped me to relax throughout the testing. As for state of the art medical testing, their upright MRI machine is the best available. In fact, there are only about 15 of them in the entire United States. Personally, I was getting upright MRI scans to look for tethered spinal cord. This is the gold standard test to look for that medical condition. THE DEAL: If you want the best results, you have to get the best test at the best facility. I flew all the way from Boston, MA to Greenville, SC to get the best upright MRI scans!

When I entered the facility, I was not greeted or even acknowledged. I stood there waiting while…read morethe receptionist was at the desk (not on the phone) and it took her a few minutes before she even said a word. Then, she was very short and rude with me. I waited for quite a while and when they finally came to take me back, they realized they weren't ready for me and I had to wait longer. I'm not sure if they were short staffed that day, but I was the only person in the waiting room. I understand the process and patience it takes for imaging, so my rating is solely based on my interaction at the front desk. I'm not sure if the person was having an off day, but it shouldn't matter.

I had the pleasure of accompanying my daughter to this place. She had hurt her left knee by running…read moretoo fast during a exercise romp. It's been about two weeks since her injury occurred and it's not getting any better. She is here to get an MRI. I've been here twice in the past for two separate incidents that required an MRI. each time then surgery! I hope to goodness that she hasn't wrecked her knee; but it seems that way.This place does an amazing job! Most local primary care physicians send their patients here. We probably won't know anything tonight about what the technicians see, but I told her to ask anyway after they are done.I'm her loving Daddy and I'm hoping for a good outcome! I recommend this place to patients but most local doctors recommend them before me !

I had a CT scan a few weeks ago and I want to say that it was the most detailed CT scan that I have…read moreever had. The best experience and test rests with attention to detail ever! The price was also very good, half the cost of other places. The staff at the office are very friendly and helpful. I will always come here if I can. Thanks for the outstanding service!!

I was in urgent need of an ultrasound last minute and many of the local places had no availability…read more I instead was referred to this location (now called Wellstar MCG Health Imaging at 3722 Wheeler Rd.) and when I got there the ultrasound technician was up front and let me know that they were not able to send over the kind of results that my doctor required. I decided to go ahead and do the testing there anyway as that was better than nothing, and I was pleasantly surprised. Tamara, Hilary, Allie, Leslie, and Akira all worked together in a quick and upbeat fashion to help me get the results I needed and sent them over to my doctor in real time. Because of this, I was able to go forward with the time-sensitive medical procedure that I so needed. These women are genuine, caring, friendly, and extremely good at their jobs. I love this place, and I will definitely go here again if I need another ultrasound!

Quick and easy. Professional and nice. Had 2 test administered and received results quickly.read more

This was my first visit here and everyone was very nice and accommodating. I didn't have the…read morecorrect paperwork with me and they said just call your DR and have them fax it over. I did and they told me right away everything was good to go. Another lady was in there with an older gentleman and her DRs office didn't send his info over. The DRs office didn't open until 0830. The girls took her number and said when they get the info they will call her and let her know when she could bring the gentleman back. Very pleasant office.

Totally unprofessional service. Tech screwed up taking blood, on fourth vile he tries to pull…read moreneedle out and reinsert in same hole, very painful, hurt for hours after. Then he was unable to finish the vile so my lab results were not complete. They were complete enough for Dr to do what was necessary. When I called and asked for credit representative was totally uncaring and wouldn't give me any credit or refund.