This place keeps billing me. I had an emergency and had to go to ER in Jan 2020. They are STILL…read morebilling me. My insurance paid them, but they assume that since I HAVE insurance, I must have deep pockets! They keep sending me bills and it is now JUNE. This is one of a handful of bills. They are contracted out by Providence Hospitals so if you don't want to deal with them, Don't go to providence hospitals! I didn't know they would drag me like this and didn't even know Providence had private imaging contractors. I will never go back to Providence now for that reason. Shame on these people. They will latch onto you if you have insurance and won't let go.

Pitts Radiology is a scam operation. Never received a bill from them. A year later I get a call…read morefrom a collection agency, asking me to pay a balance. Not even sure what it was for, since it was so long ago. Tried to call their billing department to find out. Was kept on hold for 45 MINUTES! They never answered their phone. Since I didn't have an account number, I couldn't log into their online bill-pay website. Clicked on the icon to wait for a chat. Waited 25 minutes for someone to come on, and was told that they cannot provide me with my account number to log on (even though I could provide THEM with my DOB, date of service, amount due, and any other information they might need). Thought I would go in person to their public address: 1519 Marion Street, Columbia, SC 29201. Went there, and guess what? There IS no such address. It's the back side of a Baptist Hospital Building. If you call the phone number associated with that address, 803-296-5954 (their supposed administrative office phone number), you get an outgoing voicemail from Melanie Jackson, giving you all sorts of other phone numbers to dial. But no one on that line answers a phone. I'm guessing that Pitts is scamming their clients, by turning faux bills over to collection and figuring out that half the suckers being called will just pay it. Maybe I'm wrong, but let them prove me wrong. They're either one of the most incompetent medical service providers in the region or one of the most corrupt. Can't tell.

Checked into Image Care Myra was awesome taking my images on March 27, 2024 oh did I mention she…read morewas very professional too now I'm back on April 9,2024 let's see what happens Kristy was the Tech and she was very kind and professional. After the radiologist read the images everything looked fine just a few swollen lymph nodes ( fatty) see next year 2025. I serve an awesome God

I stopped in here for my first mammogram. Of course, I'm terrified because of all the things I've…read moreheard about them. And before you start, don't try to figure out my age, lol! Anywayyyyy, so they are practicing social distancing in the waiting room. Some chairs are turned around and your temperature is taken at the door. Masks are required. I filled out some paperwork on a tablet (I know, Fancy, huh) and then I was called back to the back. The lady who helped me was very helpful and super sweet to me. She talked me through the process, which helped me relax a bit. It actually wasn't as bad as I've heard. I will keep returning to this location for my mammograms in the future.

Normally Palmetto Imaging is excellent. Friday all was great until I got back to do my ultrasound…read moreabdominal complete... she was very uninterested in doing a complete quality ultrasound. She whizzed through ultrasound in 5 minutes (Normally take 20 -40 minutes) clicking pictures as she was still moving wand. Having trouble moving wand because she put minimal gel. I have US-abd done every 6 mos. Due to Non-alcoholic related cirrhosis. Looking for HCC, any changes to organs stress by cirrhosis, any change from compensated to Decompensated and I was extremely disappointed in her lack of understanding and quality of the job she was doing. The images were very poor quality at best. Makes me very sad because Normally this is not the case. One bad apple can leave a long lasting bad taste for the future. ​

Check-in was friendly & space was clean. As far as getting you into their schedule quickly I really…read moreappreciate what the Palmetto Imaging group is able to do for a much better price than competitors. I wish ultrasound techs would've been able to answer a few more of our questions but we got what we needed in a timely manner.

Great staff! Quick and easy to get appointments. Highly recommend for your ultrasound!read more

Top quality!! The technician, Michael was patient and did…read morehis best to make me comfortable. Kind and caring staff overall. Would definitely recommend them.

I am not happy at all with the response of Palmetto Imaging West Columbia. I was originally…read morescheduled for the Irmo office and switched to West Columbia. I had a STAT CT scan ordered on Wednesday and as of at 3pm on Friday the test was not read by the radiologist. I had to call and ask why I did not received a notice of the results. I called the office and was told "Oh I'm not sure why it has not been read yet." I was told on Wednesday the test was STAT! I left a message for what I thought was the office manager on Friday and its currently Monday 1:54pm and I have not heard anything from her. I call today (Monday) and left another message over an hour ago and still no one has called me back and the ordering physician has not received the results yet! this is HORRIBLE SERVICE. I am concerned about several medical issues I have going on and this location has no concern at all. The only person that really showed any care at all was Destiny when i spoke with her on Friday after Mike did not send my results like he said he would before he left for the day. I WILL NEVER GO BACK TO THIS LOCATION EVERY AGAIN! If your health concerns are minor this location is for you. If you have issues that are concerning to you please consider my experience!

Take of care and concern about the patient. They ensure to maintain your privacy. I always have a…read morewonderful experience when I am there.

I used their imaging services. As previously, they do an excellent job. I did not realize that my…read moreseafood allergy however would mean that a CT scan with contrast dye would cause me problems. I did not feel well all the next day. I will know better now not to get contrast dye.