We could not be any happier with UWD of Atlanta. We always get 3 quotes for any major renovation…read moreand their quote saved us over 10k from the next closest estimate. Charlie showed us different options of things that we could do to save money without changing the footprint. Eugeniy kept us informed on the timeline as the windows were being made and then as the installation crew were installing. The installation crew were very tidy, professional and had all 32 windows installed in 2 days. Eugeniy stopped by to inspect the work. Completely seamless for us and by far our easiest home renovation project. I highly recommend Universal Windows Direct Of Atlanta.

I had a fantastic experience working with Universal Windows Direct. We had six windows to replace…read more(which met their minimum) and the owner Eugeniy responded to my Yelp request quickly, scheduled my consultation for the same week, and was responsive through every step. The sales person Charlie met with me and took the appropriate measurements, was respectful of my time, and gave us plenty of options. Their professionalism was what sold me on the company--they were not trying to upsell me, or overcharge like other companies would (one other company gave us a 3 hour sales pitch and quoted 20k for the same six windows). Universal gave us a reasonable price and didn't take up unnecessary time. Eugeniy personally ordered the windows to the custom measurements, and when they arrived he brought one to store so that it wouldn't be damaged in transit. He had recommended that we install a new window in our exit door and it was the right call--that entire area looks much improved! The installers were prompt, professional, and the end result was clean, precise, and expertly done. Eugeniy himself came to check the quality of their work and made sure it was done to his standard before receiving the final payment. It is difficult to know who to trust with these projects--if you're looking for knowledgeable professionals who will meet your budgetary and time constraints, with great communication this is the company you want to go with. We will definitely be back in the future for other windows in our home!

I did a lot of research and had five different companies come out to give me quotes for window…read morereplacement at my home. Window Source of Augusta clearly stood out. Michael Sharpe, the owner, was honest about what I actually needed and never tried to upsell or use any high-pressure sales tactics. His price was very fair, and he took the time to explain everything so I felt confident in my decision.[yelp +2] The installation team showed up on time, worked efficiently, and the finished windows and doors look beautiful--truly beyond my expectations. The whole process was smooth and stress-free. If you need windows or doors replaced, make sure you call Window Source of Augusta. You'll be glad you did--this is a company you can trust with your home.

We researched options for quite a while on a new entry door, as well as which company could deliver…read moreand install that door. We chose The Window Source of Augusta, and a top-of-the-line Provia Signet fiberglass door. -- The Window Source of Augusta is an authorized dealer of Provia doors, which was a factor in our decision. - Michael and Steven came out to the house a couple times, and were patient and not pushy while I was tweaking the right choice of door and color scheme. - The door from Provia arrived about a month after it was ordered, and we are quite pleased with the new entry door we chose. The cherry fiberglass color we chose perfectly compliments the red brick of our home. Michael provided a lot of input into the design and kept in touch with us throughout the entire process and we are quite pleased with the overall door purchase and installation process!

We live in a house that was built in 1992 in Loganville. The existing vinyl windows were the…read moreoriginal ones installed by the builder. I researched replacement windows and installers for several weeks and after several estimates settled on Universal Windows. The quality and warranty was as good as any of the biggest manufacturers but I was able to deal with a local company and local installers. Dwight, Rod, and Madonna kept me informed as to the status of my order and installation and any changes immediately as they occurred. The installation was done earlier than scheduled because of their attention to the job. The hard charging crew showed up when they said they would and were able to replace our old, outdated, and defective windows (24) within two days. Finishing and cleaning up by 1:30 PM. They even cleaned the windows inside and out. Great service and value for the cost!

Dwight came out and gave us options on replacing our 16 windows. I am a person that goes with my…read moregut feeling with salespeople. Dwight is a humble and easy going person that didn't put the high pressure sales pitch on me and my wife. I purchased the windows and the crew that came out to put them in was amazing. They replaced all 16 windows in less than 7 hours. The crew has been together a long time and everyone knew there job and did it well. I had several quotes from different windows companies including the box stores. I am glad I picked Universal Windows of Athens the price was better and the windows have made a world of difference with noise and drafts.

The first coat in the stairwell did not cover well; original paint could be seen in several places…read more They came back to roll a second coat, but did not "cut in" along the edges. Once dry, this left a visible jagged border along the ceiling lines, corners, under the railing, and into the family room at the bottom of the stairs. Apparently, the original gallon and the new gallon weren't mixed together for this project, so the tints were slightly off. So, the original work wasn't satisfactory, and their recommended fix created an even bigger problem - all the while assuring me that everything would dry evenly and that I would be satisfied. And all that, by the way, after I pre-paid for the work to be done. Their solution to the whole debacle was to make excuses and charge more money. After dealing with the frustration, and a lack of communication and timeliness, I did not agree to the extra expense. In all fairness, he did offer a bit of a discount to make everything right. Shawn is a nice guy and a member of our community, which makes this experience - and this review - all the more disappointing. On the bright side, the hallway and the ceiling look great. We're grateful for that.

Hired to repair water damage to floor in bathroom. Estimate of $2450 was given & accepted with the…read moreidea there would be floor joists to replace. Ended up the joists just need to be braced, not replaced. Requested linoleum multiple times, but, finally allowed Shawn to use leftovers from another job instead. He said he hated installing linoleum. We went back & forth about it & I decided the outcome might be better if I just let him use the floating tiles, but, the tiles are not sticking right down the middle of the floor, so, I now regret this decision. During the floor repair I asked Shawn if he might be able to install the bathtub & surround we'd already purchased. He said he would install it for an additional $940 labor & we agreed. He shored up the the pipes to the showerhead and installed the pipes for the new faucet. I gave him an additional $100 to purchase a new tub faucet. Shawn then informed us the costs were going to be higher as he had to go to Home Depot. He met with resistance and his attitude changed. I felt that since the joists did not have to be replaced & I'd relented on the flooring used that additional charges were unacceptable. I left for an hour or two & when I returned Shawn was packing up & leaving the job undone. He said hooking up the plumbing to the tub was above his level of expertise, but, admitted it was more about how long it was taking (4 days) and his time was worth more. I told him usually a "contractor" would call in a plumber & would not leave us with an unfinished bathroom. We would have paid additional for the plumber, but, were not given that option. The toilet was not even reinstalled yet. There was a hole in the sheetrock where he'd fallen against it with his back. He agreed to leave his helper, who btw did a beautiful job on the baseboard, to install the toilet & repair the wall where the surround was to go. It was a huge back-sized hole and the repair, though diligently done, is concaved enough that the glue-up surround will not look right once installed unless it is replaced. During the job tools and debris were left in the bathroom, in the hallway, in the kitchen, by the front door and outside in the yard. The bottom line is we would not recommend Heavenly Home Improvements to anyone, in fact, would advise against it.

I went with ABC Greenville because Duke Energy recommended them. They came out and did and…read moreexcellent job replacing my sliding door which looked horrible but about 2 months later the door stop fell off and I've called customer service several times and the owner twice to get someone out to fix it. I would've been satisfied with a call saying we are working on getting someone out to fix it. I'm just so disappointed because they did an amazing job installing the door but if you're going to do an excellent job to get my money, you should still stand by your product when something goes wrong. Other companies gave us cheaper quotes but we went with ABC because of the excellent reviews.

Shopping for replacement windows!! I tried two major window companies and the prices were…read moreoutlandish and I was ready to give up. So I googled once more and up came ABC Greenville. I made an appointment, the owner Bob showed up on time, did a once thru on measurements. Then he set down showed me his sample window, gave me a price (It was 20% less!) We signed the contract and can you believe, NO $ down, NO payments and No interest for 2 years. 4 weeks later Tim called to schedule installation. On Time, 5 guys and 5 hours Later they were done. They all knew their job and kept the process moving along. Great guys to work with

Once again, horrible customer service. We scheduled with Lynne an onsite visit to measure for new…read moresliding glass doors 2 weeks ago and were told our spot would be late morning. Today Lynne calls and says we will be toward the end of the day around 3 -4, well we finally get a call at 6:10 the guys just leaving Highlands which puts his arrival at 6:45pm. We don't accept such poor customer service and would recommend everyone to go elsewhere

Great service! Being an out of towner, I have a limited window of opportunity to get things done…read more Franklin glass communicated with me for over 2 months and came through as promised. Everyone on staff was so professional. I spoke with Bob, Bill, another Bill, Ken, the installer, and his partner(great guy but I can't remember his name). I gave Bill a measurement through yelp, the mirror was cut precisely. Ken and his partner, FOUND ME IN THE MOUNTAINS! They took out the broken mirror, no easy task, and installed the new one. They even vacuumed up the broken pieces! What a first class operation. I canNit recommend them enough.

Called Mountaun Glass and explained I had several windows needing re-glazing. They quickly…read morescheduled a time for a person to come to our house. Representative made the list and said there would be a quote. After a few day, I had a resonable quote. They scheduled a day to complete the work and they arrived on the scheduled day and on time! Polite workers that did great work. Very pleased all around.

Doesn't answer phone, no answering machine, no call back. Not very businesslike…read more I will be looking for a company that is responsive.

Quality Vytex windows, excellent installation, fair price. Could not have asked for a better…read moreexperience.

The crew did a great job getting the windows in quickly and picked up afterwards. Very happy with…read morethe experience and would recommend highly. We had 18 windows put in and they had to remove the siding to get them in correctly. All the windows were sealed with tape and caulked.

Excellent customer service. While the window product I needed for a rental property was not not…read morewhat they specialized in the customer service rep was extremely helpful in recommending two other sources with addresses and phone numbers.

I have a very difficult work schedule and Asheville Window went out of their way to accommodate the…read moreinstallation on my day off. The new window is beautiful, the installers were very professional, and they cleaned up after themselves completely. I'm very happy with my choice of Asheville Window and Door.

Riley's windows is great! They were on time, they were neat, no pushy sales, we are enjoying our…read morenew windows, they are cooler & quieter. Scott & Todd did a great job!

I called them for a quote on windows and I met the first honest businessman in a while. He told me…read morethat I didn't need new windows the ones you got are good. Not any other window company would do that. I highly respect him. I highly recommend them too.