Once again, horrible customer service. We scheduled with Lynne an onsite visit to measure for new…read moresliding glass doors 2 weeks ago and were told our spot would be late morning. Today Lynne calls and says we will be toward the end of the day around 3 -4, well we finally get a call at 6:10 the guys just leaving Highlands which puts his arrival at 6:45pm. We don't accept such poor customer service and would recommend everyone to go elsewhere

Great service! Being an out of towner, I have a limited window of opportunity to get things done…read more Franklin glass communicated with me for over 2 months and came through as promised. Everyone on staff was so professional. I spoke with Bob, Bill, another Bill, Ken, the installer, and his partner(great guy but I can't remember his name). I gave Bill a measurement through yelp, the mirror was cut precisely. Ken and his partner, FOUND ME IN THE MOUNTAINS! They took out the broken mirror, no easy task, and installed the new one. They even vacuumed up the broken pieces! What a first class operation. I canNit recommend them enough.

Lovell Home Services did an excellent job on our renovation. We recently purchased a home that…read moreneeded some updates. They transformed our living/dining/kitchen area and it blew our expectations out of the water. They communicated every step of the way, gave valuable insight and their creative ideas for our cabinets saved us a chunk of change in the long haul. We are pleased to recommend them as they will deliver honest and quality work at a reasonable cost. Thanks Michael and Dalton!

From the owner: Lovell Home Services, we specialize in small jobs and bespoke projects. Get your Honey-Do list,…read moreHoney-Done. Services include, tiling, flooring, bathroom and kitchen remodels, patios, interior /exterior projects, construction, and small jobs. No job is too small. full service handyman.

We could not be any happier with UWD of Atlanta. We always get 3 quotes for any major renovation…read moreand their quote saved us over 10k from the next closest estimate. Charlie showed us different options of things that we could do to save money without changing the footprint. Eugeniy kept us informed on the timeline as the windows were being made and then as the installation crew were installing. The installation crew were very tidy, professional and had all 32 windows installed in 2 days. Eugeniy stopped by to inspect the work. Completely seamless for us and by far our easiest home renovation project. I highly recommend Universal Windows Direct Of Atlanta.

I had a fantastic experience working with Universal Windows Direct. We had six windows to replace…read more(which met their minimum) and the owner Eugeniy responded to my Yelp request quickly, scheduled my consultation for the same week, and was responsive through every step. The sales person Charlie met with me and took the appropriate measurements, was respectful of my time, and gave us plenty of options. Their professionalism was what sold me on the company--they were not trying to upsell me, or overcharge like other companies would (one other company gave us a 3 hour sales pitch and quoted 20k for the same six windows). Universal gave us a reasonable price and didn't take up unnecessary time. Eugeniy personally ordered the windows to the custom measurements, and when they arrived he brought one to store so that it wouldn't be damaged in transit. He had recommended that we install a new window in our exit door and it was the right call--that entire area looks much improved! The installers were prompt, professional, and the end result was clean, precise, and expertly done. Eugeniy himself came to check the quality of their work and made sure it was done to his standard before receiving the final payment. It is difficult to know who to trust with these projects--if you're looking for knowledgeable professionals who will meet your budgetary and time constraints, with great communication this is the company you want to go with. We will definitely be back in the future for other windows in our home!

Super fast, super reliable, excellent price, great communication, solid work. Couldn't be happier.read more

My house was in need of all new windows screens. I had Brandon Meeks…read moreScreenmobile of Gainesville and Northeast Georgia 678-865-4001 Come out and do the job. Brandon did an excellent job. There were a few problems, but Brandon quickly took care of them. Recommended.

Gave personal check to NG for 50% of expensive front door project on November 10, with scheduled…read moredelivery of components on week of Nov 27. Later initiated and signed separate order to purchase additional lockset for back door to ensure same cylinder keying. Received text and email messages on December 9 and December 11 that project is now on hold and that my action is required. On Dec 10 I scheduled installation dates with NG but salesman is no longer in loop and no NG project manager or specific contact person has been identified. Today called NG back again but nobody can explain why project is on hold again. Hopefully project will be completed soon and everything will progress OK. Not a warm feeling that all is well.

My husband and I are very impressed with the quality of the door unit and the customer service was…read moreexcellent. Daniel was wonderful explaining the various doors that were available. and provided clear explanations to our questions. We would highly recommended them to anyone requiring windows and doors.

Windows From Warriors totally crapped out! 15 large windows…read morecontracted for in May 2025. Black vinyl exterior and interior were paid for, but they pulled a bait and switch - gave me white interior vinyl that was cheaply spray painted black. All are scratched as vinyl is not made to be painted. Owner denies any problem and I'm out $8000.00 deposit after more than 6 months. Initiate lawsuit and filing a criminal complaint for fraud. Beware of doing business with this company.

Would certainly recommend. Great experience working with windows from warriors. They performed…read morequality work at great value. Will be using these guys again for any other projects

Do not use this company. Not the same as years ago. Will require money up front, do half the job…read moreand ghost you. Do not make the same mistake I did.

They installed some glass shower doors. They looked absolutely gorgeous when they were finished…read more However it did take a long time.

Haywood Decks and Painting (Calvin) and crew did excellent work on repairing and rebuilding my deck…read morefrom a previous botched job from another company. They came back a few months ago and painted my living room, hallway and spare bedroom. Great company to do business with. They are professional, prompt, hard workers and do an excellent job cleaning up and making sure the customer is happy. I will continue to use them when we need to do more painting and highly recommend them to others.

Had them come to paint the parts of the house that I couldn't reach. (Or didn't want to reach if…read moreI'm being fair). From the start-the communication-5 stars. And every step along the way, outstanding communication. Next, the work performed. Superb. The focus on ensuring the job was done and done well, Calvin's excellent skill at not just what he is doing but explaining what he is doing and why. And lastly-they were just nice to have around. Super personable, friendly. I would recommend this company to anyone. And, I would certainly use them again.

We are very happy with our decision to replace our windows and doors through Asheville Window and…read moreDoor. Charles has been a delight to work with, as he is very responsive and respectful. From ordering to installation, the whole crew was great! It was a fast process, as I was expecting our custom window replacements to take quite a while to be manufactured and installed. Once in, they quickly set up our install dates and went to work swiftly. I was impressed with how fast it all went and was thrilled with the new beautiful windows and external French doors. My only criticism would be with the clean up of the few prints and glue, but that's only because I really don't like to clean windows :) They hauled off all of the old debris and left our property in great shape. I was very happy with our selections for style and practicality. Overall, they did a great job, with excellent products (I love they have a local showroom), respectful and friendly team members, and how they made us feel valued as customers.

We bought a 1971 house that hadn't been updated since the day it was built. The front door needed a…read morerefresh terribly and we quickly realized we didn't love any of the standard options that Lowe's or Home Depot had to offer. We had several companies come out to quote the door and they left with me feeling like the whole process was more complicated than it was worth. I called Asheville Window and Door and they sent out Charles. He made the whole process seem so straightforward and simple. He did some digging to find the exact door we wanted that was hard to come by. We couldn't be happier with our door and the install process. Charles went above and beyond to make sure all our questions were answered and walked us through the process from beginning to end. Couldn't recommend them more!!! Cannot wait to paint this beauty.