I deleted my first review out of respect for Palmetto, but after the pathetic, unprofessional, and long winded list of excuses that I have received, most recently from one of the owners, I am going to go ahead and repost my feelings of this company.
1. The pest control was average at best. BOTH of our contracts experienced continuing issues with various pests.
2. I do not care how long you have been in business. I do not care how you conduct your background checks, nor do I care where your employee went to college, or how long he has been with the company, or what his "earning potential" is as you stated, or what YOU think his reputation is worth. Absolutely none of this is relevant!
3. We waited to call because we DID NOT want to believe that my wife's ring was stolen, and spent endless hours over the weekend tearing apart our house over and over again! We were also dealing with a close family members death at the same time. Your offer to "help" by searching our home again was pointless.
4. I know for a fact that no one else was in the house during other hours of that day because our security cameras are equipped with motion sensors which take a snapshot in the event that somebody walks past the camera. No one was in our house after your technician left until the cleaning persons arrival later that afternoon.
5. I am WELL within my rights to post this review, and to have my suspicions regarding this situation. Based on these suspicions, and loss of trust, both Palmetto as well as our cleaning services have lost their respective contracts. The math is simple, two parties were in the house unattended, that leaves a 50/50 chance that one of them is guilty.
6. The fact that management/ownership has gone to this extent to try and discredit me, and endlessly defend/make excuses for their employee and company... Well that's says something about them, and I for one will do my part to steer people away this company. read more
