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    Palmer Shawn DO

    5.0 (3 reviews)

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    10 years ago

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    8 years ago

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    8 years ago

    Amazingly skilled surgeon and helpful professional staff. I recommend Dr. Palmer very highly.

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    Bastidas Rodrigo MD

    Bastidas Rodrigo MD

    2.3(3 reviews)
    1.1 mi

    My Family and I have been going to Dr Bastidas for about 15 years. We follow him whenever he…read morechanges his office. He is friendly, easy to talk to, and has always diagnosed our ailments correctly. Never any issues with billing/ scheduling or anything. Great guy.

    I was a patient of his also at the Algonquin location for less than a year. I'm not sure of Dr…read more Bastidas' scope of practice, but I chose him b/c he was Family Practice--which to me means "handles a bit of everything". However, this guy tried to farm me out to a different specialist at any opportunity he could, stating he "doesn't do that", or "doesn't feel comfortable" with that. I'm sorry, but what was medical school for? Surely they covered things like prescribing birth control pills, removing small, benign cysts or diagnosing a kidney infection??? Apparently, those are out of his 'scope of practice' because he refused to do those for me. Next, expect any of your test results or messages to be returned by his nurse, Gracie, not him. If you're fine hearing a new dianoses from a nurse, great! Any questions during that call? Well, you'll have to be seen in the office for that. (I wasn't aware it was legal for an RN to give test results and diagnoses to patients before the doctor had told them first, but perhaps that law has changed.) What became the last straw for me there though was when I went in for what I thought might be a bladder and kidney infection. He was fine treating the bladder infection, but refused to diagnose the kidney, instead telling me I had to be seen in an ER b/c he wasn't "comfortable" with ordering a CT scan and diagnosing it himself. I ultimately went to the ER that day, waited 6+ hrs to been seen, had my CT scan, got my diagnosis, and a different medication than he prescribed for the infections. I called his office the next day and broke up with him!!! Seriously! The last reason I hate this office is b/c I was still billed for it and expected to pay for his (lack of) service that day! When I tried to get in touch with their office mgr, I was told by "Katie" that Carol Krinsky doesn't have a phone number. I pressed on and finally was given a contact number, which I called, spoke with her directly, and was told she would "look into it" and get back to me the next day. NEVER happened. Weeks later, several calls to their corporate office landed me in touch with a "Laura" who again took my info, promised to pass it on to a Maxine Cunningham (Asst. to Chief Medical Officer) who would then review and call me back. NEVER happened. A week later, I called their Corporate offices again, was given a Sharon Gardner's (Patient relations of AMG) number, only to discover after calling it a few times that it is an old number no longer in her use! Then, I was put in touch with a Kathy Needly (Mgr of Quality...), who again took my complaint, promised to review and call me back. She at least, did call back when promised, but what she had to say was complete bunk. Claiming that b/c of diagnosis billing codes used that day in office, the issue was addressed and therefore the bill is due. Never mind, that my Kidney infection was NOT addressed, or that the meds prescribed weren't for the kidney infection, and that it was a dual complaint I had: bladder AND kidney! Love that creative billing! I have been specific here and given names to 'out' the people who are in management positions, but fail to communicate, follow thru, or just plain do their jobs when a complaint is brought to their attention to give anyone reading this a very good idea of what they may encounter. I don't take this review lightly, as I had been a patient of a previous Advocate office for over 20 years and had several Family Practice attendings/residents in that time frame (lots of doctors come/go in this area). This one doesn't measure up IMO, based on my history. Also, I was briefly employed at an Advocate hospital as a nurse early on in my career. I divulge this info b/c this "not my problem/ I don't care" mentality of management was NOT the way we did things. In fact, the motto then was, "Go the extra mile" which is in no way reflected by this doctor, his office, the manager there, or the management mentioned above! I'm ashamed to admit my association to Advocate if this is the mentality now:/ So, if you're ok with seeing a physician who isn't "comfortable" handling most health issues his piers (Family Practice) are, and are ok with being sent to multiple specialists, and also ok with any problems or complaints being brushed aside and ultimately ignored at management level, then this might be a great place for you, otherwise, based on my bad experiences here, I would RUN the other way.

    ThriveOB and Women's Wellness - Dr. Jennifer Moreira

    ThriveOB and Women's Wellness

    3.4(5 reviews)
    1.2 mi

    Unprofessional. In January, we scheduled an appointment with a specific medical provider. After…read moreconfirming with us and verifying all insurance info, they then cancelled our appointment and rescheduled us with a nurse practitioner. It was neither what we asked for, nor wanted, but we were stuck and forced to take the option. We went to our appointment on day of, and they said that the alternative appointment that they gave us was also cancelled, not by us and they couldn't tell us who cancelled the appointment. Gave us an appointment 2 months down the road. Kinda defeats the purpose of time sensitive to reschedule 60 days down the road. Bad customer service, so can't comment on quality of care. Pass on this place unless you like being given a run around.

    It's sad that the practice has deteriorated like this since Zimmerman turned it over to new…read moreleadership. Their hours stipulate that they are open from 9am to 12pm, but when I called at 9:30am, I had to leave a message with an "agent." The office staff is rude. And finally: I had called two days previously, on a weekday (because the practice refused to accept my pharmacist's request for a refill on a prescription the day before), and was told that a request would be put in if I made my annual appointment, which I did. They then did not forward my request to my pharmacist and I am now out of my prescription. I would highly consider a different practice, as I am sure there are several that could meet your needs as a patient.

    Palmer Shawn DO - physicians - Updated May 2026

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