If you're looking for a physical that'll take 5 minutes -- something just to cross off your list --…read moredo not go here. Dr. Ficho is the quintessential internist. I've never had a more thorough physical. He makes a sincere effort to provide a complete exam, understanding your history, lifestyle, etc. I also love the fact that, via an online interface, he provides feedback on all data derived from blood tests, telling you what's good and what's worrisome. This is the way medicine should be...

This is, without a doubt, the worst-run doctor's office we've ever experienced. The front desk…read morestaff is consistently rude and seems unhappy to be there. They don't even know which insurance plans they accept--every one of our claims was incorrectly filed as out-of-network when they were actually in-network. Fixing this has been a major hassle, and despite multiple messages asking for the billing manager to call us back, no one has returned our calls. Instead, we were told that the doctor's wife handles billing, but no one knows when she comes in. We are now receiving final bill notices, yet the office has locked us out of the patient portal due to non-payment, making it impossible to access our records or communicate through that system. When my wife asked how she could reach her doctor or someone who could help, she was told to use the portal--the very one we had been locked out of. All we are trying to do is get them to resubmit these claims correctly as in-network so we can pay the bill and move on. That's it. And yet, we're met with roadblock after roadblock. To top it off, they advertise themselves as a concierge practice, which is laughable. Concierge medicine is supposed to provide premium care, personalized attention, and easy access to the physician and staff. Here, they don't even answer the phone over lunch. Why not stagger lunch breaks like any other service-oriented business instead of shutting down entirely? The final straw was when my wife--who is battling stage 4 cancer--called for the third time to resolve this, only to be scolded for trying to fix a 2024 billing issue in 2025. Unfortunately, we had more pressing matters last year. We're done. As soon as this gets resolved, we'll be finding a new doctor. If you're considering this practice, I'd strongly recommend looking elsewhere.

Oak St separates the patient from the care team. All calls go to a central answering service that…read morethen sends a text to the clinic. Response time is lengthy and they cannot respond to more urgent requests. Patients cannot call the local clinics directly and the central office cannot forward calls.

Great doctor Polamo is awesome physician very knowledgeable and empathetic he also knew my other…read moredoctor I went to this is a great experience for patients like me

I was a patient and "fan" of Dr. Grinblatt for 20 years. Sadly, things change. The quality of…read morecommunication with his office has gradually deteriorated. His receptionist concedes that they receive far more letters and faxes than they have time to read, and messages sent via email or North Shore Connect are completely ignored. She advised that the best way of contacting the office was by telephone. But for me, that was equally problematic. It typically took an average of 3 attempts to get through because the voicemail message would keep repeating, and then when someone finally did answer, they would put me on hold and either forget I was there or else disconnect me. When I was finally able to get through and leave a message for the doctor, he would return my call in 3 days ... 3 weeks ... or not at all. Equally frustrating, whenever I came in for an appointment, the doctor would typically be running 30 ... 60 ... or even 90 minutes behind schedule. The final straw was when I needed Dr. Grinblatt's signature on a medical form. To expedite things, I hand-delivered it to his office. He was busy with a patient but the receptionist assured me it would be taken care of. It was not. "I never saw the form!" he insisted. So, I made a special trip to his office to deliver the paperwork and a postpaid envelope a SECOND time. Once again the doctor was busy, so I handed it to his nurse and explained the situation. But the second set of forms mysteriously vanished, too. This is no way to run a medical practice.

My first visit to Dr. Grinblatt went very well. He seemed to have good bedside manner. The more…read moreexperiences I had with him and his office were progressively worse. He and his staff are unresponsive. A recent blood test result was very concerning. I sent a message to his office through Northshore Connect. It's been over a month; still no response. I did some research and made an appointment myself. This is no way for a physician to run his practice.

Caring, skillful and wise. Very grateful for my treatment, care and surgery at the hands of Dr. Kim.read more

Outstanding surgeon. Understanding and very patient doctor. Listens to everything and gives great…read moredetail to explaining procedures and what to expect. Had him for both surgeries and the scars healed up nicely. Wouldn't trust anyone else.

I am writing this review on behalf of my husband who recently had his surgery Brilliant surgeon…read more Very thorough. Inspires complete trust. Delightful bedside manner. Total Hip replacement Friday December 2016. Best surgery experience ever.

Exceptional in every way! Dr. Gordon replace my hip with the anterior procedure and every step of…read morethe way was outstanding. His entire staff and everyone i encountered at Lutheran General Hospital went above and beyond to genuinely care for me and show the upmost kindness. Dr. Gordon is one of the top 5 surgeons in the state of Illinois for anterior hip replacement and rightfully so. You just don't find this quality of care anymore, what a pleasant surprise!

I've seen Dr. Christopher Mahr several times for various orthopaedic injuries. He's an…read moreexceptionally gifted doctor who is intellectually brilliant, compassionate, has a great sense of humor and bedside manor. Every examination and initial diagnosis he has given me has been accurate and later backed up by diagnostic testing. Dr. Mahr spends time listening to patients concerns and is a caring and highly competent doctor. If you have any orthopaedic issues, Dr. Mahr is the orthopaedic specialist that you want to see.

Dr. Brian McCall is an excellent surgeon! My mom's both knees were a disaster; her legs were…read morecrooked, and She could not walk without limping. It's less than 2.5 months since the right knee surgery, and her leg is straight and no more limping. Today, she had the left knee surgery and She has the best care from Dr. Brian McCall and his team. -- I have nothing but superlatives to describe her expierence with him. From the minute she awoke after the surgery She felt there was hope for a normal life -- Thank you so much!

Dr. Fred Ettner has been our family doctor for over 40 years! This guy is a consummate…read moreprofessional, a virtuoso of the family medical practice. Fred delivered both our children and he has always been there for us. He's one of those docs that actually calls you back 24/7. He knows if I'm calling at some un-godly hour that it has to be an emergency. I could write about all the good things Fred has done over the years but in this age of Twitter it would require too many characters. Let me just say that he's the family doc that Norman Rockwell had in his mind when he painted those iconic images. It could have been Fred he was painting.

Dr. Ettner has been my primary care doctor for 25 years. He is extremely knowledgeable, takes the…read moretime to listen and provide his opinion and is very empathetic. He has helped me out through a variety of major health issues and I'm grateful to have met him.

Please bear with me as I explain the history leading up to our interaction w/Dr Park. As 2022…read morecomes to a close we have so many things to be grateful for. 2022 was a very tough year for my wife and I in so many ways. She had many health issues that required hospitalization on 3 or 4 occasions. The main cause was diverticulitis & UTI's that kept reoccurring & causing severe infection & pain. It became apparent that the diverticulitis wasn't going to just go away. As is the case during her last hospitalization there were so many interns, residents, doctors & specialists that came to see my wife in the process of determining the issues & what the best course of action would be. It's very frustrating having everyone & everything coming into her room. All the specialists urologists, radiologists, infection control doctors & colon surgeons (Dr Park). Dr Park is a very knowledgeable, likable & personable doctor that took the time to explain what needed to be done to prevent the continuing bouts w/diverticulitis. He said surgery should be done to prevent these reoccurring bouts. He performed the surgery back in November of 2022 & as of this date April 12 2023 there haven't been any reoccurring bouts with my wife's diverticulitis. Thank you Dr Park for a great job. We are both very grateful that things have returned to normal.

The front desk receptionist were quite rude. I did not appreciate how they spoke to older…read moreindividuals. I expect front desk receptionist to be understanding and friendly and they were not. I waited an hour for my visit and expressed my urgency for another appointment I had and they still wanted to charge me a $25 late fee. I understand patients take longer and may need more time, I was willing to reschedule. Doctors were nice.