I had to deduct a couple of stars due to the fact that they do not enforce masks at the store. This…read moreis the only hardware store close to us and it makes us very uncomfortable to see so many people without masks throughout the store. Other stores are making an effort to make the shopping experience safe for everyone, and it does not seem like Home Depot is doing enough. We did also have difficulty getting to a few of the items we needed. The boards we were trying to sort through were very warped and actually frozen together, which made it a little difficult and more time-consuming to get what we needed. Employees were helpful and willing to retrieve the next set of boards for us. The staff is always very kind and we can generally find everything we need here. My only real issue is not adhering to COVID precautions -- hopefully they can make a change and create a safe place to shop!

Full cart of materials- and they shut down the lumber register right in front of me- I had to take…read moreentire lumber cart through self checkout- then 3 employees managed to hover over me and watch me scan my own items. They had area so crammed with promotion items I couldn't even get out. Sick of this local HD.

I decided to buy another Poulan Pro because my other one was really old and need some work. I have…read moreto say I'm very pleased in the professional way Stevenson's Ace Hardware went about this. The associates were very friendly and helpful and they never tried to talk me into something I didn't want. So Kudos to the associates that I worked with. The delivering guy was great too. I know I left a bad review (11/12/2017) before because I was brow beaten into something I just didn't want which I still hate that riding mower to this day and refuse to use it. At the time I had my sights set on a smaller mower with a 30" cut and that is when that women took me over to this Craftsman lawn tractor which was too big for my yard and I wouldn't be able to run it long enough to properly charge the battery in it. But last weeks purchase will make me want to come back and do business with you. I really appreciated the great service and the great help. Please keep up the good work everyone.

Service is terrible. I bought a hedge trimmer there in 2023. They never registered it. The trimmer…read morestopped working I dropped it off 18 days, nothing was done. I called and they said they would call back,they never did. The new owner Skylar told me they looked up a warranty on my trimmer. There was none, they never ordered parts and the charged me ,$99 just to drop the trimmer off. Do not do business with this place they are rude and disrespectful and dishonest. FYI I called 6 times and was disconnected too

Great store. Great friendly folks. Special treatment from Dee, Aiden, and Ryan. Going there for all…read moremy hardware needs.

One of the most distinctive and essential businesses in the local Westville area, and for that…read morematter, surrounding cities as well. Latoz offers wares and items that no Big Box Store could, or would ever stock. Items that are unique and are in demand for so many of the older homes in this and other communities. My home for instance is close to a hundred years old... and when seeking to replace certain hardware that is no longer readily available, I can almost " always " find it at Latoz. And if they don't have it in stock, it resident expert " Vic " knows where to get it. That being said " Vic " is a wealth of knowledge, and has given me more helpful advice on repairs than Google ever could... I recommend anyone coming through Westville stop in, and peruse for a while... it's a rewarding experience to be sure.

I wish I could give zero stars. Or even negative stars. I will never do business here again. I…read moreordered 4 windows. They said it would be 2 or 3 weeks. I waited 5 weeks before I called. They said my windows arrived broken and had to be re ordered. So I waited another 3 weeks before I called. Now they say my windows are there, but need assembled, and the window guy is busy. Its been 2 months, ive never received a single phone call from them. I've had to call and see what's going on. Absolutely horrible customer service.

Always has what I'm looking for. Staff is very helpful in directing to the product I'm looking for…read more Good place to get items you may need.

I love this hardware store! They are always friendly and helpful. So lucky to have them in Kokomoread more

The service is great they carry a wide selection of things and the prices are reasonable I was a…read moremechanic for 38 years and have bought several tools through the years from this store and have never had a problem with the tools that I have gotten.

I placed an online order for Flavacol to pickup at the store…read more I received a phone call letting me know they didn't actually have any in store and would order it for me. then i would receive a call when it arrived so i could come pick it up. i got another call from another employee letting me know the same thing a different day lol. very nice they were on it! and when my order was ready for pickup i was notified immediately by phone and email. when i walked in i didn't have to say much someone was already walking to grab my bag. obviously this is a hardware store but they do sell a variety of ends!

They really go out of their way to provide excellent service. It's so nice to have a small town…read morehardware store here in Danville. Always friendly and vey helpful! Special thanks to Chuck for helping me with a plumbing issue

Great staff. The gift shop is nice, and the personalized products are wonderful. We are lucky to…read morehave this store in our small town.

Great store, great service. Clean and efficient, Nice place to shop. Major brands. Great paint…read moreselection as well.....as large as most paint stores.