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    Handy Hardware

    5.0 (4 reviews)
    InexpensiveHardware Stores

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    3 months ago

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    Lowe's Home Improvement - General area inside

    Lowe's Home Improvement

    (28 reviews)

    $$

    Dropped by the Lowe's in Kokomo and this location continues to impress me every time. The staff…read morehere are genuinely helpful -- no wandering around trying to flag someone down because there's always someone nearby who actually knows their stuff. Whether I needed help in lumber, paint, or plumbing, I was able to get clear answers without the usual runaround you get at other big-box stores. The layout is clean and organized, which makes finding what you need pretty painless. Service from start to finish has been consistently smooth, and checkout is usually quick with enough lanes open to keep things moving. Restrooms are available and easy to spot, which is always appreciated in a store this size. Even during busier hours, the aisles don't feel cramped and inventory stays well stocked. The large parking lot makes getting in and out simple and stress-free. Overall, this Lowe's delivers solid customer service and a reliable shopping experience that keeps me coming back. Efficient: Yes First-Time Friendliness: Yes Would I Return: Yes JY review

    This complaint is not about this location but the corporation. My granddaughter purchased a washer…read morefrom them with the protection plan. The past couple months the washer has quit working 5 times. It's the same part. The last time it was replaced this morning and it quit working this afternoon (8/15/2025) She called the protection service requesting a replacement washer. They told her they could not replace it because "the tech has not told us it is unrepairable". They have replaced the same part 5 times and it still stopped working. I would like to know what their definition of unrepairable is. Will not buy another appliance from any Lowes again. They refuse to stand by their products they sell.

    Kohler Signature Store by Crescent Supply

    Kohler Signature Store by Crescent Supply

    (5 reviews)

    We recently completed a shower replacement project, upgrading the hardware, flooring, and tilework,…read moreand installing new dual showerheads with a hand wand. The Kohler hardware was purchased from Donnie Briggs at Kohler, and the tilework and installation was done by Mark Groce. Mark has strong attention to detail from getting the grout mix and color to carefully placing each tile. The process could take a while since some of the items needed may need to be custom cut. We're incredibly happy with the craftsmanship and quality of the finished shower. I highly recommend both Donnie Briggs for hardware and Mark Groce for his construction/installation work and both of them are great with design and attention to detail. I recommend future clients to be involved in the construction process, as it helps with communication and decisions. I would gladly work with both Donnie and Mark again for any future projects.

    Had horrible experience with sales associate, Beth, and my bathroom remodel. she allegedly spoke…read morewith my contractor that was also recommended by Kohler and told me that a 36 inch vanity would fit only later to find out that it didn't and it was not returnable. She knew it wasn't returnable and didn't give me the heads up that I shouldn't take a chance that it wouldn't fit and I would be stuck with it. On top of that, she told the contractor that I wanted the brick tile stacked in my shower when I explicitly told her that I wanted it horizontal brick pattern. So I'm stuck with that too. Even after I spent all that money at the Kohler store the manager and the owner, Joe Rotskoff, were such jerks and acknowledge how I was misled and ripped off. I would not recommend anybody to deal with the Kohler store in Indianapolis.

    Handy Hardware - hardware - Updated May 2026

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