Dropped by the Lowe's in Kokomo and this location continues to impress me every time. The staff…read morehere are genuinely helpful -- no wandering around trying to flag someone down because there's always someone nearby who actually knows their stuff. Whether I needed help in lumber, paint, or plumbing, I was able to get clear answers without the usual runaround you get at other big-box stores. The layout is clean and organized, which makes finding what you need pretty painless. Service from start to finish has been consistently smooth, and checkout is usually quick with enough lanes open to keep things moving. Restrooms are available and easy to spot, which is always appreciated in a store this size. Even during busier hours, the aisles don't feel cramped and inventory stays well stocked. The large parking lot makes getting in and out simple and stress-free. Overall, this Lowe's delivers solid customer service and a reliable shopping experience that keeps me coming back. Efficient: Yes First-Time Friendliness: Yes Would I Return: Yes JY review

This complaint is not about this location but the corporation. My granddaughter purchased a washer…read morefrom them with the protection plan. The past couple months the washer has quit working 5 times. It's the same part. The last time it was replaced this morning and it quit working this afternoon (8/15/2025) She called the protection service requesting a replacement washer. They told her they could not replace it because "the tech has not told us it is unrepairable". They have replaced the same part 5 times and it still stopped working. I would like to know what their definition of unrepairable is. Will not buy another appliance from any Lowes again. They refuse to stand by their products they sell.

Had horrible experience with sales associate, Beth, and my bathroom remodel. she allegedly spoke…read morewith my contractor that was also recommended by Kohler and told me that a 36 inch vanity would fit only later to find out that it didn't and it was not returnable. She knew it wasn't returnable and didn't give me the heads up that I shouldn't take a chance that it wouldn't fit and I would be stuck with it. On top of that, she told the contractor that I wanted the brick tile stacked in my shower when I explicitly told her that I wanted it horizontal brick pattern. So I'm stuck with that too. Even after I spent all that money at the Kohler store the manager and the owner, Joe Rotskoff, were such jerks and acknowledge how I was misled and ripped off. I would not recommend anybody to deal with the Kohler store in Indianapolis.

We recently completed a shower replacement project, upgrading the hardware, flooring, and tilework,…read moreand installing new dual showerheads with a hand wand. The Kohler hardware was purchased from Donnie Briggs at Kohler, and the tilework and installation was done by Mark Groce. Mark has strong attention to detail from getting the grout mix and color to carefully placing each tile. The process could take a while since some of the items needed may need to be custom cut. We're incredibly happy with the craftsmanship and quality of the finished shower. I highly recommend both Donnie Briggs for hardware and Mark Groce for his construction/installation work and both of them are great with design and attention to detail. I recommend future clients to be involved in the construction process, as it helps with communication and decisions. I would gladly work with both Donnie and Mark again for any future projects.

Horton's is a locally owned, small town, home and garden store filled with wonderful upscale home…read moredecor, gifts and boutique-type clothing. The merchandise is mostly trendy farmhouse style, displayed with a mix of lovely antiques. Horton's is popular in the town of Tipton, having served the community since 1976 and makes a great girl's weekend shopping visit. The store is large, separated by vignettes of various themes. There is a small area of children's books and gifts, a larger area of women's clothing, a candy counter with an amazing selection of fudge and chocolates, house plant supplies and seasonal home decor. I was fascinated by the Victorian-era antiques, but most are not for sale, just display. Prices are on the high side, but inline with an upscale boutique. The staff is helpful, but not intrusive letting customers wander. There is parking in front and behind the store.

It's that time of year! Time to plant those flowers or veggies you've been wanting to plant and…read moreHorton's has them all. They come from excellent greenhouses so they get a great start and look fresh when you get them! The ferns and flowers to choose from are a plenty! Just come and see for yourself! You pay just a little more for these plants but they will not be found wilted. These plants are well cared for and will last all summer long if you continue with the care they were given! It's a great time of year at Horton's!