We have used Trisha several times to housesit and watch our senior dog. Our dog is 14 and requires…read moremultiple walks a day and a special diet. We have been more than happy with her service. We came home to a clean house and a happy dog. We will definitely use her in the future and would highly recommend her!

We have been taking Vinny to this vet since I came to Salisbury. Ever since (just about two years…read moreago), we have had good experiences at Winter Place! Never a bad one. Vinny has been brought in for issues all across the scale: a flea problem, ACL issues, anal gland problems, and regular vaccine schedules. Every time, the staff are all on the same page to try to get Vinny to his healthy state. The front desk staff always knock it out of the park-they answer phone calls very quickly, as well as emails. Attentive to emails and send info over to Vinny's home vet on the same day typically. Vet techs are so sweet! They always dote over Vinny and truly care about him. Vets are so thorough. They answer all of my questions (I usually have a lot..). I'm very glad we decided to give Winter Place a call back in fall 2021. They're great!

I had a Vet for a long time and he retired. I got a new pup and brought him to Winter Place. So…read moreglad I did. Front to back, friendly, warm, professional staff. Clubber wasn't anxious and was good with exam. I was clenched for the bill, and was pleasantly surprised how reasonable the price was. I'm very happy I found someone to take care of my joy!

Our dogs do NOT like being boarded and we not do so often but they loved otter Tail Pet Resort…read more They were unexpectedly relaxed a happy when I came to pick them up. At any other boarding facility, they have been stressed and anxious upon pick up. They run a clean organized business with plenty of space for my BIG dogs. I don't want to give a 5 star review because, selfishly, I want to keep it a secret so there is space when I need them. However, when I find a place I love, I also want to share, especially for picky people like myself whose fur babies are also family. It a so difficult to find a safe, trustworthy place to board! Karen, Rob and their staff are absolutely AMAZING!!!

My dog gave this a giant smile and tail wag review upon pickup. The owner is fantastic and the…read morefacility is amazing! Highly recommend!!

I got my dogs groomed there almost a month ago 3/27/25. I contacted them as soon as I saw that they…read morehad clipped my dog too closely on her belly. Her nipples were scabbed. I called Saturday after hours and they had missed a toe nail on my other dog. So I didn't expect a phone call until Tuesday when they opened. I waited then called again on Wednesday and left a second message. They called me back on Thursday and I spoke with someone. I offered to bring in my dachshund(whose toe nail got missed) and they said they would talk to the owner and get back with me. I took my dachshund in,they fixed the toe nail, no one said anything to me about my other dog or reimbursement or anything. It's been a few weeks now and I never heard back from the groomer. Not once did anybody ask me if my dog was ok. Not once was I offered anything to fix the issue. Not ok.

Incredibly rude front desk check-in. Very unprofessional. Can't trust them with my dog.read more

The place and people are nice but.... They way over charge for everything. Every time I come It…read morecosts between $400 to $700 or more a visit. Example- they literally charge $100-150 for a phone call with the vet about test results. I have never heard of such a thing! They should be ashamed of themselves!

A vet tech reported me to Animal Services for making it clear that I did not consent to any…read moreprocedures for my cat (who got out the house and showed up at neighbor's house, then said neighbor brought my cat here). Although I told them over and over that it was my cat, asked when I could get him back, and stated with proof of a bill, that my cat had been treated for a sore on his face, they refused for days to give him back, said that I would have to pay them before I could have him, and told me he'd have to be quarantined. When I talked to Animal Services, they completely understood that it was a FALSE report of neglect, and demanded that Coastal give me my cat back, which they finally did. Very upsetting. Especially b/c they had proof that my cat had been treated with antibiotics, and still reported me. Giving one star bc it wouldn't let me give zero.

There is not a better veterinarian in Delaware than Doctor Brandt. Hands down…read more We have had Dr Brandt as our vet for nearly twenty years. He gets down on the floor with our pups, he talks to him and it's obvious that he cares. I couldn't recommend him enough!

Thank God for Dr. Brandt with his infinite knowledge and caring staff!! They have diagnosed and…read morehelped my 2 fur babies through hip replacement, respiratory problems and much more. Most highly recommend.

Dr. Brooks is great and takes great care of my sweet pittie…read more Her staff is also kind and compassionate.

Worst experience I've ever had for my pets. My cat had cancer but they were more concerned about…read morehis vaccine history than saving his life. They fired the vet, but my cat paid the price in the end. Chris is the most uncaring individual and should not be trusted with any pets well-being. If you don't take your pet there for shots and everything else every year they make you pay the price too. It is my choice who I use for vaccines, not up to them to dictate who gives it or how often. I had proof that my cats had vaccines, but they still didn't believe me! Finally this past weekend, Chris told me I was now a new patient because I hadn't been there in a while. And they weren't accepting new patients. That is the last time my pets suffered the consequences of supporting this poorly managed facility.

Dr. Jimmy and his staff are simply the best. Our dog wasn't right and Dr. Jimmy got us in and then…read morecalled up to Pets ER for an ultrasound and discovered our girl had a big mass in her tummy. She needed emergency surgery and they fit her in right away. They are the kindest and most wonderful people. I'm so glad we started going to Whaleyville Animal Hospital.

Jimmy Tragle and his staff (shout out to Pam and Ellen) are simply the kindest and most…read morecompassionate people. I've known Dr. Tragle for over 25 years. He is one of the best vets I've ever known- you can tell he was born for this. His love for animals permeates his entire being. He came out to my home 15 years ago to put my dog to sleep so that I didn't have to drive his lifeless body home. I will never forget that. He is the vet for my mom's dog as well as my son's dogs. His prices are more than reasonable. As a matter of fact they're better than anyone around.