Just the worst experience for me. It may not have been so bad had she'd understood a little English. First, a pedi: Cuticle cutting, she cuts you and giggles. She was using old polish, had to thin it out which makes it go on streaky and takes forever to dry. No straight edges at the cuticle, paint on my skin, just messy. Second, mani: She filed the top of my nail with a drill, I first thought lightly to smooth them a little... no, roughed them up as though she's applying a primer and we're using regular polish, now one hand's nails are damaged (I stopped her from doing the other hand)! The cuticle cutting was horrible, not close to the nail, cutting too far away making a mess. I then asked her if she had a new bottle the same color, I got just a blank stare (again). She proceeds to put on the bad streaky polish (over some old polish she didn't fully remove from my last mani). It was applied so lumpy she on her own started to remove it and reapply. I stopped her and requested NO polish. All the while she was totally unaware of her nails digging into my every finger and toe. Third, was supposed to be an eyebrow wax. I said no thank you, I'm too afraid. In the end the wanted to charge me for both the mani AND pedi... I said no way, I didn't get the mani. read more

Palm Nails - Manicure - Day Spas Near Me - Palm Coast, Florida

I apparently booked the wrong service online. When i got there I explained what I wanted- to make sure I'd done it correctly. I was with someone who spoke almost no English, so as I kept asking her if she understood what I wanted (because it didn't look like she was doing the service I wanted), she finally waved someone over, and no, that technician could not do a fill. She also seriously hurt me when she was using the machine to make my nails smooth- multiple times. So they put me with another person. I tried to explain again what I wanted and told them the color I had picked. He did a horrible job. The powder manicure does not even go all the way to the sides of my nails, it is uneven and lumpy, and the color is hideous. They did not use a polish. I had previously selected one. When I asked about it because I was sure that could not possibly be the end product, they told me, no- I was done. I paid and left in tears. I am embarrassed to walk around with these nails. And the sharp ends had already snagged on my clothes before I even got home. read more

Palm Nails - Again, another section of nail not covered. Sloppy job. - Day Spas Near Me - Palm Coast, Florida

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PROs- clean and the nail tech (Bonn) was very good CONs-the front desk staff are unfriendly and rude read more

Love Palm Nails everyone does such a great job, very professional and talented, friendly, ... been going there for years, wouldn't go anywhere else. read more

My wife enjoyed their servers yesterday for a mani-pedi. Clean, fast, friendly & affordably priced. She would come here again.

I'm a certified nail tech coming to get a pedi with my mom while in town and the reason I have it two stars instead of one is because I came back to ask them to fix it and the second paint job is better ( last photo ) In simple terms I would get fired at my salon if I let a customer leave with a paint job like this // I get it's a basic pedicure with gel $50 the " cheaper " service but gel has to be cured and cleaned correctly or it will peel off and my big toes were not even at all the first time / besides the paint job and file the rest was good it was quick like 30 minutes tops pedicure read more

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Beautiful, clean, open and airy, this spacious salon feels like a spa. Staff is friendly and talented. I've never had a bad experience here and am always pleased with the results. This is definitely my go to place! read more

Palm Nails - French SNS - Day Spas Near Me - Palm Coast, Florida

I got a manicure and pedicure here by a lovely older woman. Unfortunately, the results were not great. There were several cons. There's a huge communication barrier since she didn't understand much English. I had asked her not to cut my cuticles three times and then again when we switched to manicures. She simply didn't understand what I was saying. I tried asking if I could use the nail polish displayed on the counter, but she didn't understand my question. I wound up choosing a color I really didn't want because I was given very limited options to choose from on a nail tray. The pedicure and manicure were both lacking. Some nails are cut crooked, some are shorter than others, my skin was cut (hopefully it heals without infection), the nail clippers weren't cleaned and still had someone else's clipped nail in them. There was a very mediocre massage and scrub which would've been easily overlooked if the nail results were good. The nail polish application was not as expected. I could've done a better job myself and regret coming here. They seemed accommodating and walk-ins were welcome. I think you may have better luck depending on which technician you end up with. Regardless, I won't be back again. read more

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This is my go to place! I love love love the staff, the salon is super clean and the prices are great. I haven't been anywhere else in a very long time because I'm extremely picky about my nails and Palm Nails hasn't disappointed me yet. read more

Palm Nails - Absolutely amazing. I will not go anywhere else. Picture on left is what I asked for, picture on right is what I got. Love this place! - Day Spas Near Me - Palm Coast, Florida

Well I thought I had found my new nail spot. Sadly will never again bring my business here. Terrible customer service. read more

What a great experience! The studio is spacious and clean. Lilly was simply fabulous. Thorough and professional. Got a manicure and collagen pedicure. WOW. I am a Palm Nail Groupy now and will be back! Hubby will be going there too! read more

This salon is super clean and the staff is great. Absolutely Love Emily ! She's the best !!

Had an appointment for 9am before my vacation. Had a french manicure. Thought it was odd the tech didn't put the top clear coat over the entire nail only over the pink. Woke up up the next morning to catch a flight and where the white and pink meet it was all bubbled over. I did notice the white wasn't straight when I left however I didn't want to complain. Well now less then 24 hours later the nails look like a 5 year old did them. I did call they said when I get back come in. That doesn't help me now. Then they said french manicure only works with gel. One they didn't tell me this when I asked for it and two french has been around forever now it can only be done with gel. Between paying extra for the french tip and it not even being done nice to the bubbling to the way they handled it when I called I would not recommend this place. read more

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The place was extremely clean and beautiful. My salon technician Bon did both my pedicure and my nail fill. She nailed it. Did a fabulous job. First time here and she matched up the pink shade in my acrylic perfectly. I'm a former nail technician retired several years ago. Bon knew her job and she did it well. She is a keeper for sure. I would highly recommend this place to everyone. read more

I booked at an appointment for the afternoon and I came in a little bit early and they seated me right away. I had a nail technician whose name is Emily I think; she was very nice, personable and made me feel comfortable because I don't get my manicure done often. I showed her a picture of what I wanted and she did an amazing job! I will definitely come back and I recommend a 9/10 for sure! read more

Palm Nails - French gel manicure - Day Spas Near Me - Palm Coast, Florida

I have been going to Palm nails for as long as I can remember, I use Tiffany and I absolutely love her. She does a Great job! I used to do nails myself so I'm very picky about how they look! Highly recommend Tiffany and Kevin's salon! read more

Don't do it. Go somewhere else. I took my granddaughter there to get her nails done with a gift card my son had given me pre covid. I have a total of 200.00 of cards. I figured I'd spend a gift card on her. The girl at the desk was miserable and was annoyed that we were there. Obviously she has a problem working weekends. When I went to pay with the card, she rudely told me "no good, 3 years old". I have multiple cards but she wasn't having it. What was supposed to be a nice experience turned out to be a nightmare. People who were in there looked at us because she said it loud enough for them to hear. Gift cards are good for 5 years. I'll be filling a complaint as much as I hate too. My son spent the money and it should be honored. Don't by gift cards there for any occasion, the aggravation isn't worth it.Don't go there period. read more

Beware! $35 Gel polish $45 kid gel hands and toes I arrived for my pedicure. The tech I was placed with didn't speak English. They were extremely rough taking off the regular nail polish with polish remover. Next I asked for the tech not to cut my nails they proceeded to anyway until I stopped them again. I asked for square they then rounded them... cut me with clippers. I stopped the pedicure and asked for just a polish change. They abruptly got up clearly mad and left me at station. A new person returned where I had to re explain why again I wanted only a pedicure. She did the best she could do and painted them with gel polish. Separately my little one (4years old) got her nails and toes painted with gel. She sat quietly, all in all it lasted 15 minutes at best. I go to the counter and I'm told $35 for the gel polish to my nails (no soak of previous polish-no mani cure- simply painting on polish) and $45 for the little ones 15 min gel hand and feet polish (no filing or previous color off). Shocking for this D rated salon. Bad service. No communication. Poor outcome. Top price. Customer beware. read more

If ever there was a "showcase" for a salon, Palm Nails is the place. Their new salon just 100 feet from their old location is out of this world. With all the new equipment, decor and the awesome cloud filled "blue sky" you'll enjoy not only the excellent care and service, but the experience. Come check out this totally new salon with the friendly staff and the experience of a state-of-the-art relaxing atmosphere. read more

Palm Nails - Awesome modern equipment for your relaxing pleasure. - Day Spas Near Me - Palm Coast, Florida

Charging for manicure, but only painted nails. Nothing extra done. No offer to make it right. Also, veen very rough doing my pedicures, cutting me. Poor business read more

This place has increased their prices and decreased their level of service. 3 hours to have a basic pedicure and dip nails. I took my mother out for mani pedi time. Her service was completed in a normal time, she had to wait almost 2 hours for mine to be done since the technician had zero clue how to perform the services. My nails look horrible! The owner came over during the service to say she undercharged my 80 year old mother and I needed to compensate on my bill. I asked her what she charged her and looked at the price listing, seemed appropriate. Because I didn't agree to accept the additional cost she said she received an upgraded treatment. My tech and hers said she was mistaken. Well you know what, my bill was 524 more expensive than usual! I originally thought oh price increase. Nope! Never will go again for that reason. read more

The nail salon itself is nice looking. But the quality- not so much. My friends and I all got gel manicures and we each had peeling within 2 days of having them done. read more

When they make a mistake; like sanding your nails too thin; enough that another nail tech goes "what happened???"; enough that the nail has split and lifted now and Tiffany takes no responsibility or accountability. No, sorry; no what can we do to make it right. Too bad, so sad, that happens. That's really bad customer service and I want no part of that kind of treatment. DO NOT VISIT THIS ESTABLISHMENT read more

Wish i could give 0 stars. worst experience I've ever had getting my nails done. Supposed to be a nice relaxing experience that I'm paying for but instead I was manhandled, my nails were filed down so much that started bleeding, tried to make nail tips fit my nails that were way too small and squeezed my nail beds, couldn't get my thumb nail straight after THREE RE APPLICATION, the guy was shaking the whole time and kept drilling my skin which has left burns and small cuts, picked out my color twice and he still couldn't remember. i picked out beige and he brought out pink. then layed a layer of concrete thick acrylic on. it was so ugly and i was already so upset i left after he started the second nail. I've never been INJURED so many times while JUST GETTING MY NAILS DONE!! worst experience of my life i left in tears with bloody fingers read more

Do not go here if you want quality work done! I just got a full set done two weeks before at another facility. The guy I went to did not clean my nails properly and I told him they would lift. he didn't double prime them like I asked. So when I checked out I told the lady I didn't like them and I would be back in a few days when they start to lift or pop off. I was back in a few days and then the man yelled at me and told me it was the original persons fault on why they were popping off! I told him to replace the two and I'll never come back! He laughed at me and replaced them. They also charge $15 for gel polish! Customer service was HORRIBLE. Side note: they serve alcohol beverages here and brought my 14 year old daughter a glass while she was getting her toes done! BE CAREFUL! read more

Called to make an appt for mani-pedi for the next day which happened to be Sunday , they put me on hold and just hang up, when I called back, I was told they do not take apts for Sunday, only walkings. Don't know what's the difference if a potential client already calling you to make an appointment? So they've already lost me as a future client. I just moved here from San Diego and looking for a decent nail salon, but definitely not going there. Hopefully will find someone who is at least nice to their clients. read more

I went in for a full set sns and Paulina did my nails. She was very sweet and got the job done quick. She also dropped the price for me as she saw I was a student. read more

Had an appointment, they were late, I was rushed and they were rude..they did a shitty job and the polish must've been old .. it chipped off right away.. $30 for a pedicure and a tip.. NEVER AGAIN!!! read more

I asked about getting my daughters nails repainted and they said it would be $10, then when I went to go check out, they charged me $30. They told me the price and then up charged me by $20. I will not be returning. read more

Had a pedicure and SNS nails. The salon was clean and wasn't overly busy. Naz was very friendly and did a great job! read more

Palm Nails - Day Spas Near Me - Palm Coast, Florida

I found this place to be unclean and unprofessional. The woman who did my pedicure was not nice and rushed through my pedicure so fast that I felt I wasn't getting the service I was paying $30+ dollars for. She only pushed my cuticles back on two of my toes not knowing I was watching very closely and paying attention. Then when it came to scrubbing my feet and removing dead skin she was making faces and showing me how bad my dead skin on my feet was. Let me just say I'm a professional cosmetologist and I have been trained on cleanliness and professionalism in the salon and this was not anywhere near what I was trained on. Felt robbed that my pedicure was so cheaply done read more

This place was so ghetto and poorly ran. Coming from a bigger city this place would be closed down because of all of the competition. I got a pedicure, didn't get offered a drink of water or anything (customary in every single nail salon I have ever been to), it was muggy and hot in the place, not a relaxing atmosphere at all, the girl doing pedicure seemed new, massaged my feet for a whole five mins if that, couldn't polish correctly. Wouldn't recommend and would never go back. read more

Saw good reviews about this place and was excited to try it out. Well, NO. The guy [young, with slick back hair] I got was very unprofessional/very rude. Asked me if it was my first time getting my nails done after repeatedly shoving my hand away and making a nasty face. It was NOT my first time. Also, my nails were horribly shaped. [pictures provided] and very sore after. My nails have NEVER been sore after getting my nails done, and I've done them a lot. Very disappointed. Def not worth $50 read more

Palm Nails - LEFT HAND - Day Spas Near Me - Palm Coast, Florida

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My first experience with Palm Nails was 10 days ago. The nail Tech did a nice job on the SNS Ombré that I requested, but over the course of the next week, most of my nails cracked and became sharp and jagged, so I trimmed them mostly down. I made a new appt and tried a different mail tech this morning and after removing all of the SNS powder, I had fungus on one nail from water getting in through the cracks. I showed the nail tech a photo if what I wanted and it went downhill from there. The test of my nails were cut down to the top of my finger and I suggested nail tips as I did not want my nails to be level with my skin, but was told it would look fine short - I mentioned the fungus was now noticeable and a flower was now painted there - even though I never knew that was the plan and I hated it. After 2.5 hrs I had to leave but told the owner the situation and showed the picture of what I had wanted. They we're not fixibg it or refunding money ($75). That is terrible customer service! I'm so disappointed! read more

Palm Nails - Short, uneven nails with a flower. - Day Spas Near Me - Palm Coast, Florida

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Nail beds were filed where they were sore. Two nails put in crooked. Technician smelled, did not ask what shape I wanted. After only a week and a half one fell completely off. Did not want original tech that did them but they gave me the same person when I asked for someone else they said no. I am not happy at all and do not recommend this place. read more

Would not recommend, I came to this establishment with my cousin for a girls day (after my actual favorite place in town was close) . We go in for a regular pedicure (because I know better than to let this establishment touch my hands ) It's pretty empty when walk in, and we're immediately seated which I was overjoyed about. My cousin and I take our seats next to each other and I'm paired with a young man and she's paired with an older woman. My cousin are sitting there enjoying our pedicure and just catching up, when I realize at no point during this pedicure was my water hot . I believe we had a language barrier, which has never been a problem for me before, but this time was just ridiculous. After informing the young man almost 4 to 5 times that my pedicure water was ice cold, he finally decides to try and scoop the water out (inadequately I may add) and fill the bowl with a little hot water to top off the already COLD water and then proceeds the pedicure. To which I grew very annoyed and frustrated because at this point I've been sitting in the chair for 35 to 40 minutes with cold pedicure water. I then requested management, which to me, seemed to confuse him. I spoke to other workers in the area about requesting management and they seemed annoyed that I as a paying customer.... was not receiving the service that I was paying for. Management never came and spoke to me Instead they moved me to a different pedicure chair ( which no longer was right next to my cousin ) filled it all the way up with hot water, and then talked about me and my cousin in their foreign language. I don't usually make those assumptions baseless , but the amount of eye contact that was made with me by the other employees between conversations was a definite indication that I was the topic of their discussion. If you want good customer service, good energy, and a great service do not come here read more

My husband and I had great pedicures!! I also had a manicure that was fantastic. Really lasted for a long time (over a month). No chipping or peeling. Paulina did a wonderful job. read more

Nail techs are friendly, multi-talented, and willing to make sure you leave being satisfied with your service. Would definitely recommend to anyone in the area! read more

Don't waste ur money, they are so in a hurry that it turns out like shit ‍ I hate leaving reviews like this but way over priced I got asked for painted toes and refill and I walked out paying 65 dollars and the quality sucked. The polish on my toes were so thick, my nails were uneven. wasted money. read more

Reccomend by a friend to have my nails redone in the SNS powder. The cost was $30 which was alot cheaper than the places in St. Augustine charging $40-45. Since I was in the area at least once a week, I decided to give a try. Now, the first application was done in NY while I was home for the holidays and it was beautifully done and last a whole month! This time...not so much. The nail technician took over an hour to do it only to have one break 6 days later, another one later that night and then a third one the next day. Even today, 2 weeks later, my nails feel weak instead of strong and it looks like there are cracks on the surface of my nails, which probably means those are about to break, as well. I don't know if it's due to poor technique or poor products either way, I will not be going back. I guess cheaper is not always better. read more