After months of spray tanning fit into my schedule, my routine is 2x per week I shower after work,…read moreput on the lotion for the salon, and run over there in clothes to sleep in. Then I go home and just in bed, shower in the morning, and am happier when I look on the mirror. At the end of a bad day, self care is amazing. Yesterday I was told that my package expired the day before. And she could not offer me a tan unless I pay money right now. That's 2x every week that someone could have said something when I came in. So I was standing there half dressed after running there without my wallet starring into the eyes of a child that doesn't even know yet what it feels like to actually Need selfcare, telling me oh well. It was 840pm and she had someone waiting for her outside again. It was such a let down and a disappointment. But the disappointment was in myself for expecting any personal service for my money, and that the next generation of women could be better than the last. (I don't miss living with my parents and not having bills....) I started going in for spray tans in February in West Salem. They had nice comfortable rooms and friendly, knowledge girls. Only problem is people do not answer the telephone. When I discovered the South Salem location closer to my house, I took a chance and paid 200 for 3months of spray tanning and another 50 of lotions that were supposed to help the spray last longer. It doesn't, but lotions moisturize. This location isn't as nice; smaller rooms and no shelves. From May-July I went 2x per week. I meet 4 employees: 3 blonde hair blue eyed girls and 1 with dark hair and blue eyes. The brunette was always working, not one time did I come or go and see her sitting and messing with her phone. She was the only person that I ever saw use the vacuum. And the other 3 girls- Not one time did I ever see any of them anywhere but sitting behind the counter. Never cleaning, never trying to upsell, just sitting there talking to each other or on their phones. I say all of this because the Very Least thing your employees could being doing while sitting there is to to call clients BEFORE their packages expire. And you should provide a free session when the person is not notified. You're paying these people anyway. Why would you have such a nice business reputation and such horrible customer service? I love the spray tanning, but you may want to find a nicer location with customer service. Beauty is still only skin deep.

Fun, helpful staff. Clean, nice sized rooms with hooks and place for clothes, nice beds. I've only…read morebeen 3 times since joining 10 days ago but so far, I'm pleased

I love getting spray tans here! The quality compared to the chain store is sooo much better! The…read morelady working is always the same one and she remembers who I am even though I don't come in a lot. She's super sweet and has the best recommendations. Great deals with no hidden fees!! Highly recommend

This place is so fricken awesome. Staff, the beds themselves, the tanning lotion, etc... is all…read moreexactly what I wanted. First tanning experience and it's been perfect so far. It's like a full on spa feeling every time I go in. And when I come out, I'm always in such a better mood! Not to mention I'm tanner. If you want to tan, this is your place. Don't be afraid to call and ask if there's any deals going on. Sometimes they have a "buy one month get another month free" and it's worth the call. The ONLY downside I've found is that they're closed on Sundays, but that's certainly not a deal breaker. :)

Staff very friendly, beds are very clean. Been going there for years…read more Love their products Happy hour Sunday is awesome

I tried tan republic for the first time. Seemed very clean and they were busy for their Sunday…read morespecials. I was a first time ever tanner and just felt like things were vaguely explained to me and i wasn't confident on how to go through the process (I was sent into the room without any information of eyewear) I think this might've happened because they were so busy. Overall I had a good experience & glad I wasn't blinded.

Rude management and not professional at all in any way just a nasty environment to be inread more

I love the staff here and they have the best prices in town for tanning! Beds are always very clean…read moreand nice.

I love this Tan Republic! The girls that work there are so helpful and sweet. They keep the beds…read moreclean and when I go regularly (ahem... mid-winter blues) they remember my name too. (now, if I could only remember theirs...!) Happy hour deals for half off are what keeps me coming back.

One of my favorite TR. Lay down, stand up, red light, and spray. Great product selection and merch…read more Very knowledgeable and patient staff. I've been going here for a couple of years. Worth it!

I'm so disappointed and quite frankly disgusted with how the spray rN came out. The girl was a twit…read moreand had no clue how to even turn the machines on. I followed step by step instructions from her and the picture on the wall. I don't think the machine was properly cleaned. There's no way, it was like an old spray can that was clogged. I now look like a paint by number with all the dots and super splotchy. I'm so embarrassed. I was supposed to be getting married and now have to put it off due to this. I wish I could add pictures. But I will somewhere. DO NO DO THE SPRAY TAN OR DEAL WITH THE YOUNG COKE BOTTLE GLASS WEARING TWIT. on top of the horrible experience, I was also refused a refund. Needless to say I won't be going back.

No one knows what they're doing here. Horrible customer service. Poor communication. No welcome…read more None of them are solution oriented... really poor management.

While the employees are nice and friendly... apparently either they, or the management, feels that…read morea snowflake in the air, or in the forecast, is reason enough to shut down the business. Absolutely ridiculous. Not a bit of snow in the parking lot or roads - but they are closed. I don't need "tanning services" during the summer.

I have gone here in the past and loved it; great beds and great customer service. I moved out of…read moretown and came back to visit and thought I would try spray tan for the first time. Jenny was fabulous. She walked me through all of the specials that would fit my needs; she was incredibly patient, and she walked me through everything I needed to do for the spray tan. She told me how to maintain the tan and all the tricks to make it last longer. Since I was visiting and not able to get to a shower in the time she recommended, she provided me with some items of hers to help wash off the tan so I wouldn't turn rusty. She was so nice and helpful. Best experience I have had at a tanning salon!

This salon was FULL of staff and clients with NOT one staff member wearing a mask and most clients…read morenot wearing masks. As well as zero signage about mask requirements. On top of that, the waiting area had no distancing with folks sitting right next to each other packed in like sardines. No sanitizer available or regular sanitizing of the card machine every patron touches. This place is not using safe practices. If this salon would do their part to help in stopping the spread, I would happily take down or modify this review, but it was just awful and very scary

I like the setting and convenience of this location. I love there huge high pressure bed but the…read moreone branded chronos seems to burn me and I loose my tanning googles in it. I'd give a five star if some of the employees were a little friendlier and if there was a little better second option for diamond bed than the chronos. Some of the employees are awesome to give the good ones their deserved credit.

Great costumer service and super affordable!! I'm a college student, and Once Upon a Tan…read moreunderstands that by making their packages affordable, plus a student discount is nice too. They have plenty of packages and lotions to choose from, and the beds are always nice and clean. The new owner has done a fantastic job and is sweet and easy to talk to! Wayyyy better than Tan Republic.

Bought a package a couple days ago to prep for a tropical trip and so far I am loving it. The gal…read morewho works most days is so personable and helpful with information (lotions, bed usage, skin tones, etc). I used to tan in high school and college all the time and was always going into tanning salons who had rather snobby employees so I have drug my feet in buying a package but I have officially met the owner and this guy who works and they are both a breath of fresh air. Highly recommended!! I was told on day one if the level bed that I tend to use is unavailable they will do a free upgrade. And in just a couple days tanning I've already experienced that. Pricing is amazing -so much more affordable than chain places. The shop is quaint and clean most importantly friendly. They've got my business :)

Kate and Kayla are both amazing I see Kate and I love what she always does with my hair. It is a…read morefun shop and reasonably priced. They are both awesome

Kayla does an excellent job and is so fun to hang out with! My friend and I had pedicures and…read morehaircuts and so much laughing! Her expertise is superb, and her prices are excellent and the salon is a very friendly place! She even grows vegetables on the side to give to her customers! How cool is that?