After I paid for my monthly membership, the business raised its monthly sunless prices and then…read morerefused to honor the membership I had already paid for unless I agreed to sign up for the new, more expensive plan. They also refused to prorate or refund any portion of my payment. According to the employee I spoke with, the owner has a blanket policy of not issuing refunds under any circumstances. The owner was not very polite either while on the phone. I wasn't informed of the price increase until two weeks after my payment had been taken. After initially denying me access to services I had already paid for, the owner's "resolution" was to allow me to use the service just one final time on Monday (7/14). I understand that prices can increase, but blindsiding clients and taking their money without proper notice or options is completely unacceptable. After being a loyal client for three years, I unfortunately can no longer recommend this business.

I came in for the first time because I needed a spay tan to prepare for my wedding and beach…read morehoneymoon. I did it early In the week in case I needed to scrub it off. I looked up tip and shaved and exfoliated before arriving and did not put any products on my skin. The girl at the desk was very helpful and explained the differences in the spray tans. With her help I decided to get a tan that shows instantly and added moisturizer. She then walked me to the back and explained the process to me. They have barrier cream to put on hands and feet. I wish I would have used a but more but it was fine. There is a hair net to cover your hair but don't let it sit on your forehead. Last, there are sticky pads for the bottom of your feet. Once you get in you stand as directed and push the button. It's over in a matter of 2 minutes and you step out dry. She was not kidding when she said instant! I was immediately tan and it looked great! There was no orangey tone it was very natural. When I got home my fiancé said I looked thinner but he couldn't figure out why. . Now I feel like I have to come back every month!

I used to tan at Planet Fitness, but then I asked myself why? Does planet support your local…read moreorganizations/schools/families absolutely not? So if I like to buy from local businesses, why not tan with a locally owned company that gives back to community? Great size, prices, and I was in and out quickly. The best part assuming I was dealing with the owner she made me feel welcome and did not try to upsale me on anything. Ladies, make sure you check them out; you will not be disappointed with many options to choose from #smallbusiness. #localbusiness

Great little tanning place! Very clean and close to home. I have never had a problem waiting for…read morethe specialty beds that I get. The gals are super friendly!

Great place to tan if your skin is looking a little ghostly...very clean, staff is super and purty!…read moreAnswers all questions very knowledgeable on products they sell to all offered tanning venues. Offer beds,stand up pod,360 bed great for browning. Everyday specials available. Conveniently located , hours to fit any schedule. So if your feeling pastie and new a summer glow..this will hit your "Hot spot" no pun intended. .

I love hot spot! The receptionists are so nice and knowledgeable. They were able to help his newbie…read moreout. Thanks for great service! This soon to be bride appreciates it!!!

Right now they are having a sale buy one package and get another 1/2 off. Cute dogs…read more Room 1 has no face tanning and room 2 some of face tanning bulbs are burned out. We have came here for yrs and the owner is so friendly.

We go here to tan and they are very nice and everything clean. Have went here for several years…read more we recommend it to others. never have use the spray tan or hair cut but they are all available here.

Brandi the owner is the best! I bought a 2 week package and then got on medication that I could…read morenot be in the sun. Instead of just letting my visit's expire, Brandi paused my package and said she would restart it once I was off the medication. The beds are fabulous and leave a beautiful broze color. I love this salon and will never go anywere else. Blows competitors out of the water. Highly recommend!

I drove a half hour to try the spray tan. It was the worst spray tan I ever got. I called a few…read moredays later. I spoke to someone and explained the spray tan was Blochy. I was offered to come back and spray tan for free. The results were the same. So I desupted the transaction with my bank and got my money back. It's been about a month and out of the blue I get a call from the owner Brandi harassing me so I hung up on her. She calls back and leaves me a message rambling on telling me I stoled from her and I wasn't welcome back. I was planning on going back anyway.

Glow tanning 8 month review: My name is Robert and I am 82…read moreyears old. I was 225 lbs. and 6'1" with arthritis in both elbows and knees. Now 199 lbs and 6'2". I attribute the weight loss to getting up and showing up 4 days a week at the Spa. I am definitely feeling better and doing more activities. I'll tell you later how I restored an inch in height. Here is the equipment I use. The Hydration Station: It's like a steam room in a large capsule. I go for medium setting. I elevate my knees into the steam cloud along with my hands. The arthritis feels much better. The Sun Angel: Not for tanning purposes. For me.We set it to Essentials. The light frequency lets your body develop vitamin D naturally. I think this has helped my bones as well. Be sure to wear eye protection. 3. I also use the Cocoon and the Poly. The cocoon operates on infrared (IR heat). It's like crawling into a heating pad sooo good. No arthritic pain after that for me. Temporarily but getting better. I use the red LED on the poly. I'm not really worried about wrinkles but it does help. 4. The Beauty Angel is the maximum red light therapy you can get. When I come out of there my whole body feels charged. The mitochondria (battery in each cell of your body) is stimulated and can work harder) get charged up. This too is good for arthritis. I keep my arms above my head to help the lymph nodes under my arm and expose my Gluteus Maximums. Places where the sun hardly ever shines. 5. The HydroWave. My first experience with it was I heard my backbone ripple and relax. This is always the last thing I do before I leave the Spa. I really do believe I got back my youthful stature of 6'2 from just relaxing. When the operators are not at the front desk. That means they are helping someone or inside the equipment cleaning it. Be sure to grab a free bottle of water on your way out to prevent dehydration. I'm not a doctor, I just enjoy the Spa.

I had been driving past this place for a long time and finally dropped in. The staff is great and…read moreknowledgeable. The location is well kept. I joined that day and did the sauna. I had a stiff neck and my neck felt 100% better. I had told a friend about it and she joined too. I also have done the tanning beds and they are nice too. I've only been twice so far, but I will be going on a regular basis. I have a couple more friends that I will be recommending to check it out.

Customer service is always good but I've been a customer for 8 or 9 years constantly and it's crazy…read moreto me my main location has a whole 2 diamond beds in an area that has alot of people with a solid income so they can afford the upgrade to a better bed. They offer specials to upgrade to the next level at a low cost and basically reward you for being a platinum member because you don't have to wait for a bed when they have 8+ of these beds. I pay nearly $90/ month and only tan 2 or 3 times a month and depending on the season I can't get the bed I prefer. I've complained about this for years and nothing changes, as has MANY others as ive heard them or the works thank me for not yelling at them for the wait. I only stay because it's convenient to use palm beach, not because I prefer it. I get a $50 reward every 3 to 5 years now when it used to be annually until covid, juat had one expire. I really am starting to contemplate being a customer as it truely doesn't even seem worth it or pay less to not have to wait every time. You really need to offer a credit every time a customer has to down grade their bed because this company is to cheap to add another when one of these diamond beds is over 10 years old. Keep making your money and stealing from your customers palm beach... can't wait for another company to blow you out the water one day... your not about your customers your about profit and gain, just look at the ridiculous lotion prices on top of lack of upgrading beds I'm comparison to the price you charge!

I absolutely love coming here. Always greeted with a positive attitude and amazing smile from the…read morestaff! Place is very clean and it's also very organized. It can come pretty pricey, but honestly you get your moneys worth. Definitely go check them out.

I signed up for my tanning membership at another location and honestly was not impressed with the…read moreservice as being a former employee. I was very happy with the first impression I received of this location based on a wonderful employee! I do not remember her name, but she was working last Saturday 7/11. Thank you for the wonderful customer service! I enjoyed the bed I tried for the first time at this location and will return.

I arrived at the salon at 6:57 not realizing they closed at 7. The employee looked and me and said…read more"we are actually closing in a few minutes" I said okay and waited a moment. she then said "yeah we close at 7 you can't tan". very rude about it. I would never turn away a customer that arrived BEFORE closing no matter how annoying it might be.

The best gym in Miamisberg to say the least. The staff will help you out in anyway they can ,from…read morebilling problems to being very attentive to new members.I have been a member there for year. This gym is great for members that want to move weight to get big and for just beginners.Highly recommended.

Too many hidden costs. The staff was not very friendly. They were not rude, just completely…read moreindifferent to anything going on. I chose this place mainly because it is open 24/7. While I though the facility was alright, they didn't have very many machines, but it was never busy when i went. My initial issues are the different hidden costs that made the initial payment around $100. This was communicated at the final moment at checkout. I still made the decision to try it out and after a little over a month I decided to go with another workout facility. Once i canceled, they charged me over $50 cancelation fee. Roughly $200 just for a little over a month. I will not return to any Workout Anytime facility. Unless you require after hours I would avoid this place as you will be paying a lot more than there advertised price.

it looks great now and i love the hours changed. friendly with great beds that wont break the bank!…read moredefinitely recommend

I've been coming to Baja Tan for a few years and I love the experience each time I come in. I love…read moregoing there because its my therapy session and love the beds! The owner knows everyone, she's very up to date with posting on social media ( big plus) if there's any updates on the weather, closures and special promotions and more so the owner takes the time to talk to you about the beds, lotions and no pressure from her whatsoever!