I had a positive first experience here. The prices are definitely high but the service was very…read morerelaxing and seems to be done with expertise. I've honestly never had a better facial massage in my life -- I almost fell asleep. The shop is easy to find, and parking is also a breeze since they are located in Creekside. My esty was very nice and knowledgeable about the products she was using. They made sure to check in that I wasn't allergic to anything. Looking forward to my next appointment!

Crystal Gayle Aesthetics is the perfect combination between cozy and clean. The staff is welcoming…read moreand goes beyond my expectations to meet my needs. The products used are safe for sensitive skin and contain all clean ingredients. As a client with sensitive skin, it is hard to find a spa that can help my skin without causing a reaction. I had Crystal and Hilary review my allergens before any procedures and they were extremely careful with my skin.

Used her for my wedding spray tan! She is so friendly, professional and had all the answers to my…read moremillion questions.

I have been to many salons for spray tanning. I cannot recommend her enough. She is so far above…read morethe others she doesn't even compare. I would rather drive 30 minutes for her than go to one of many other options near me. She is a pro :) Also, shes just a really great person with a huge heart for rescue dogs and is always fostering.

I would leave zero stars if I could. Be warned before signing any contract with this location. They…read moreclaim to offer flexibility for reasonable cancellations, but that's a blatant sales tactic to get you to commit to 12 months. I was on month 10 of my membership when my regular therapist left the company. I was told this wasn't a "reasonable" reason to cancel early and was spoken to in an incredibly rude and dismissive way by the operations manager. Instead of honoring what I was told at sign-up or treating me with basic respect, they chose to hold me to payments for two more months. I'll never use Massage Envy again. Dishonest and unprofessional.

I stopped by Massage Envy for a 90-minute massage back in July (I had some gift cards that needed…read moreto be used). It is a nice space! I arrived before 11:30 AM on a Monday and it did not seem busy at all - surprisingly empty. While my appointment was at 11:30 AM, I was not called back until 11:40 AM (confusing and surprising as again - the rooms were empty). The masseuse ended the massage promptly at 1 PM though. I do not remember the name of my masseuse, but I did not enjoy my massage at all (it was not calming nor relaxing). The technique was odd and the masseuse scratched me multiple times with her nails. I will most likely not return to this ME

Was very unhappy with my interaction today. I have been going to this location since 2018. I was…read morelooking at the eyebrow line, which didn't have my match. Had a voicemail left for me after my visit asking me to pay for my pencil! Which I didn't get. Returned the call to clarify their mistake and they were rude and I felt dismissed. I felt discriminated against. They manager over talked and didn't acknowledge what I was stating. Going to a different business at this point. My appointment was at 1:45 and I went to Sephora for my pencil.

This is an update to my original review, this was my 4th time with Danielle. And everything has…read morebeen great since my first appointment. Services have been less and less uncomfortable as my skin is used to waxing now. She has done a great job getting all hair removed. Hair regrows amazingly slower now. I was surprised it had already been a month since my last visit, And I have committed to the smaller wax pass service. I do recommend EWC and Danielle, just communicate your expectations and wants with her and she will get the job done! She is super friendly and makes the service very relaxing and professional! Thanks ladies!

This salon rocks ! Convenient hours, reasonable prices, skilled stylists. I have been coming for…read moreabout 5 years. The very first time I walked into the salon I was greeted warmly and by name by manager Karen. She is wonderful - creating a warm and inviting atmosphere. My stylist Julie seems to understand what I want and really listens. I go every 5 weeks for color retouch and cut/style. I can't imagine going elsewhere.

Michael David Salon's customer service has gone severely downhill recently. If you're looking to…read morebook there, do not call the main contact number. I left three voicemails before physically walking Into the salon and being told they no longer had anyone working the front desk because now the hairstylists just book themselves independently. I messaged Julie directly because I was given her direct phone number. She never returned my calls or messages and then when I went into the store she told me it was because something must have been wrong with her phone number and that she would get right on it and figure it out. She gave me a business card (that still has the main number on it - the one with the non-existent front desk attendee) and wrote her number and her colleagues number. (I was seeking other services as well) I texted the number she told me to text and never heard back from anyone. Extremely frustrating and disappointing. Ashley ended up being helpful but I would not recommend this place for hair services if you want a salon that actually seems to have an interest in keeping their customers.

I found Unique from their really good reviews online so I decided to go & I was not disappointed…read more The women working were very welcoming when I walked in. I expressed that I thought threading was painful but the woman was so gentle and made sure to ask how i was doing multiple times. My eyebrows also look the best they have in forever! She was so precise. I will definitely be back. They also offer lash extensions, tinting, body waxing, and a few different facials.

I will never go back horrible customer service. I had been going there since they open. I had…read morealmost 3 full cards of prior service and they refused to combine the cards. At no time when I originally got the 3 cards was I advised of this. And the owner who I have gone to since day one tries to tell me the owner won't let them. Ma'am you are the owner!

Longer term brow wax client; very very happy with Elena's services. Professional courteous and was…read moregrateful she knew how to make my brows look good, because I'm typically bad at trying to describe what I'm looking for so I'm glad she somehow was able to interpret my jumbled "slight arch, more on the feminine side but not overdone" lol. Also, I haven't really run into people that are averse to transwomen in the past couple years transitioning, but I know we (trans women) can feel nervous when seeking someone new and not being sure if things will go smoothly because of our gender stuff. Happy to say say that it wasn't even a thing; I just said my pronouns and after that didn't feel like anything else was different than if I hadn't said anything in the first place, which is my ideal scenario when it comes to inclusivity. A++

LOVE! I saw a Groupon for a Dermaplane treatment with Elena. Her studio is located in a side…read morebuilding off of Mill Street so you just have to keep a keen eye out for the door or else you might go past it. When you walk in you see her display of makeup products and some little water bottles. It's a super cute place! Before we started, she had me fill out paperwork about any medical history, my skin care routine, and what I would like to achieve with the service. I've never done dermaplaning, but Elena walked me through each step and made me feel comfortable. First, she cleanses your skin. Then she goes through with the Dermaplaning which is scalping off the top layer of dead skin to help regenerate a new layer. You can't make sudden movements since she is using a scalpel, but I found it relaxing! Elena has so much knowledge about skin and told me I have very dry skin. She talked about what products would be helpful in aiding my dry skin and gave me a huge reminder to use sunscreen. Will be adding that and the hyaluronic acid serum to my skincare routine. After that she cleanses my face again and put a hot towel over my face to help open up the pores. She used a machine (I forgot what it's called), but it looks like a spatula and vibrates to help push out black heads and other gunk in my face. She even pushed out a stubborn blackhead for me after and popped a little zit I had near my forehead. This part hurt the worst! She also did a little peel treatment for me. I just couldn't remember if it was before or after the blackheads part. She then cleanses my face again, put a sample of the hyaluronic acid and moisturizes my face. I am not going to lie my face was a little red and I had red scraped spots from where she pulled out blackheads and my face was not looking pretty!!! Luckily you can wear makeup and go about your normal routine 30 min-an hour after the treatment. Later that night my skin peeled a little bit by my chin which was fine! Nothing too crazy. She even gave me a couple samples to take home. This is the second day after my treatment and I must say, any acne scars and red spots have faded a lot just from treatment! My skin looks more clear from the previous discoloration I've had. Thank you so much Elena and I will most definitely be back.

Everyone was very professional. The spa is extremely clean. They even have a panic button on the…read moretable if you need someone to come in if your massage therapist is making you uncomfortable.

Been going to Hand and Stone massage New Albany for a long time. Took a while, but I finally found…read morethe perfect massage therapist for me. Lynn does a very professional massage and just the right amount of conversation.