I really want to praise your employee Aubrey!! I am a type 1 diabetic and was having a low blood…read moresugar. I told her I was going to cancel my spray session because I was feeling shakey and that I was just going to go to the McDonald's up the street to get a soda. She told me to wait and she has drinks in the back. She then came back with drinks and candy to help me out AND still let me tan after the place technically closed. I've never encountered someone like Aubrey who was caring and sympathetic to my situation. I told her thank you and that I was feeling embarrassed and she told me not to at all and made me feel safe. Thank you Aubrey for your kindness and helpfulness! Much appreciated!!

Gotta support my girls! Go to this location you won't be disappointed with your service. The…read moreworkers always go above and beyond for me and I appreciate their help during my weekly tan visit!

This is the best Palm Beach Tan in the area! I drive a little further to visit this specific…read morelocation. The entire staff is consistently nice, friendly, knowledgeable and not pushy about selling product. The beds and rooms are always very clean and you very rarely wait for a bed to be cleaned. The staff is always on it, which I appreciate as I'm trying to be in and out! If you are looking for a great place to tan with consistently solid service, this Palm Beach Tan is where it's at.

Tough transition after being bought out. Went in today to find out they cancelled my membership,…read moresat there for a long time while she fumbled with a calculator to charge me $80 for a single tanning session. Horrible customer service, will never be back

We don't tan often and the girls that work. There were so helpful and funny and it's always very…read moreclean and it's always very quick.

I've been coming to Palm Beach Tan for the past 3 years only because it's close to my house, but…read moreI've never had a consistently good experience. The service is always horrible, especially at night, so I decided to switch it up and come during the day--but it was just as bad. Most recently, I sat waiting for 30 minutes after paying because I was told someone was in the machine. Turns out it was open the whole time--they completely forgot about me. Another time, I came in at 8:50 pm (they close at 9), and I was rudely told I couldn't spray tan. I understand having a cutoff, but the attitude was uncalled for. On top of that, I noticed a Geek Bar vape sitting right at the front register, which is super unprofessional for a business environment. While the manager has been kind and has listened to my concerns, it doesn't change the fact that I almost never have a good experience here. Two of my friends won't even come here anymore because of how badly they were treated. The worst part is that the tans themselves are actually great--but the service is so bad, it makes the whole experience frustrating every time.

Great beds! Great staff esp. Cadee she's was amazing and so helpful. Hopefully you all have the…read moresame experience!

For the second time in a row, had to wait for a uniformed employee to use the medical red light…read moretreatment ahead of me. I don't understand why seemingly on duty employees are using the treatments and having customers wait for them. I say on duty because they help customers right before/after treatment. Palm Beach, is this your policy??? Never seen this before...anywhere! From optics alone, be better for them not to be in uniform and do on their own after work...not when you have a bunch of customers waiting in chairs.

Looking for a new tanning salon. received a $10 to try anything as a new client. So I went in,…read moredefinitely planning on just buying a package anyways since it's close to me and the prices seem great, online anyways. Went in to the Lakewood location. Two girls at the front desk. one said absolutely nothing maybe she was in training. Talk to the other, let her know that I have never been here before, that I received this $10 try anything out offer. All she did was look at me and said, ok. I said, it's been awhile since I've tanned so not sure what to try. She said well you can try whatever. I said, ok, well I'm not sure what you have to offer, what do you suggest? She said I'll just put you in bed 13 or 14. Ok, I said. I told her I had my Goggles, but needed to purchase a packet of lotion, cause I this point not knowing anything about this place and not getting any help I quickly decided to not purchase a package or lotion only the packet. If I did like my session I'd probably go to another location that could actually help me with my questions. So Juliette per the receipt said your total is $29.35. I then asked, thats with the $10 offer, she said yep. So the packet of lotion that is a one and done is $19.35. Understanding tax etc, but how Did my $10 offer turn into $29.35. just looked at me and said how long do you wanna tan for. I said let's try 8mins, ok you're in 13. Again, never been here before, not sure where bed 13 is, how to turn it on anything. I really should've just walked out but, I didn't. Anyways, tanned was walking out both girls sitting down talking g to each other, I said thank you. They both stopped talking looked at me and said nothing. Are all Palm Beach teams like this? Definitely not going back to buy a package like I was planning. Very disappointing, super close to my house. On the hunt for another Tanning salon.

really great staff! I'm new to using the beds and they've made the process so easy! helping me find…read moregood lotions and what's the best bed for me!

I have been a longtime customer of this Location! And I have to say that even before COVID, and…read morethen after COVID Customer Service is the most important thing to any Business. And when you have an Employee like Laura, Well she needs to be recognized! Laura has been at this location for a long time and goes above and beyond for each and every customer! Laura strives to give each Customer the attention and time that they need to answer any questions or concerns. She will always greet you with a Energetic Hello, and a Huge Smile ! And never treats you as if you were just a number.. Laura has what a lot of Business lack now a days . She will go above and beyond and give you the Ultimate highest Customer Service and will make sure you enjoy your Spa Experience!!!! A person who is an asset brings value to the workplace in multiple ways, such as through their knowledge, skills and personality and Laura is, Palm Beach Tan Asset to their Company!!! Lisa B

Today was my first time here for a spray tan. The level of customer service was above & beyond. The…read moreamount of proxy they had was amazing & they have a lot of beds/spray tans to offer. I would highly recommend this location! Thank you!!

this place closed it doors took off didn't tell any of there customers and now I have to go to my…read morebank and cancel my debit card because they have my account set up on auto pay! oh hell n!o how do you totally clean out your business and take off and not tell your customers

Joy and Mary are both amazing! Such great prices and killer beds love it here! Way better the palm…read morebeach

This is the best place to tan! Their beds are clean and work well. The staff is always friendly and…read moreknowledgeable. You couldn't ask for more.