They had a problem with me asking questions. I have to say that customer service representative that take a simple question personally rather than about my safety is not a good CSR!!! The price for services was monthly but service not done monthly be as needed and seasonal. Prevention is not on their list.. they come after there's a problem. read more

I'm canceling this service after repeated failures to deliver what we're paying a premium for. We have Ring cameras around our home, and footage from several quarterly visits shows technicians on-site for less than 10 minutes--not enough time to properly treat the exterior. The results reflect that: we have as many spiders now as when we started, if not more. The final straw came this month. After they offered a re-application, we scheduled an appointment and waited the entire day. We felt we needed to be here because the inside of the home needed application. When I texted in the late afternoon to confirm, I was told the tech was "running a little behind." They reconfirmed after 5 PM that someone was still coming. No one ever showed up, and we received no follow-up. Between the rushed treatments, the lack of results, and the no-show on a confirmed appointment, I can't recommend this service. On my call to cancel, their only concern was picking up their termite bait stations. read more

Very dishonest and shady door to door salesman. The dishonesty bothered me so much that I left a review on their Google web page and on BBB. Their door to door salesman told me and my wife that there service is every three months and only get charged for service days. He also said that there is no contract and we can cancel anytime we want. He literally lied to our face with a smile on his face. I'm getting charged every month and there is a contract because to cancel requires paying half of the service upon cancelation. I understand now why my neighbor hates dealing with door to door salesman because they are taught to lie to push the sale. Going to put up no soliciting signs so that I have the right to call the cops on every door to door salesman that tries to lie on selling their products. Im done dealing with these type of people. I honestly don't know why their still around when we got Google to search. Oh well after my contract ends I will never do business with this pest control company again. read more

Was very rude and disrespectful and continued to knock on my door. I politely declined but they repeatedly showed up on my door. Would recommend using a different service. read more

I'm shocked by some of these reviews. I've had nothing short of a great experience with them so far. I've referred them to neighbors.

Be careful if they come to your door. There is a $225 cancelation fee that they don't tell you about. I specifically asked about the cancelation policy, and they weren't honest about it. read more

I've been with this company for three years, and I just wanted to give a special shoutout to Laura. She was extremely thorough and took her time both inside and outside of my home. She asked detailed questions to make sure she fully understood any concerns before treating, which I really appreciated. She was professional, efficient, and clearly takes pride in her work. Excellent service today! read more

I've had Palisade Pest Service for years now. The employees that come out to treat the house and yard are always kind and make sure to ask what specifically, if anything, are we seeing. They are very affordable also! I never have any issues if I call between treatments, they come out within a few days to retreat. Overall would recommend. read more

I'm so frustrated right now! I signed up for their bug spraying service with the verbal communication that I would only use their service for the summer and can cancel at anytime. I call to cancel and am told I signed a contract for a year!!! At $45 a month, that's a lot of money! Granted, maybe I over looked something I signed and made the mistake at trusting the sales agent to have my contract worked up correctly. But their staff refused to help me or listen to me and then want to charge a $95 cancellation fee! I do not recommend them and regret ever allowing their sales agent the time of day. read more

palisade pest control your rep that answers the phone just hung up on me...I have had no mosquito liquid in my mosquito traps for over a week and a half now you guys came out here for a second spray the same month you came out and I was still having issues with ants and spiders. You guys sprayed my house then I go to bed and I find a wolf spider in my bed. I go home from my gym workout and there's a spider running across my floor. There's an ant trail on my patio and I called to let you guys know about it and I got hung up on, so thanks for terminating my contract. I do appreciate that but your representation of customer service is downhill and we live in a small community where word travels. read more

Palisade Pest Control - Pest Control Near Me - Tulsa, Oklahoma

Initially was not pleased with the inspector that they sent out.. he was unwilling to answer many of my direct questions and said he couldnt give us a written list of their services and prices, but I reached back out to complain and a manager named Brandon called me to let me know they would send another inspector, one who oversees the first inspector we were not pleased with.. so we will see how it goes. My initial review was... unpleasant. But I am willing to give this company a chance still. If the 2nd inspection goes well I will change my review. read more

They used to do a good job. They only have one good tech named Jonathan, however they won't send him anymore. For the last 4x they have been rude. They did not do half of the job they used to do. They always have a scheduling problem. We get chewed up by mosquitoes. The tech today yelled at me and told me to find a local. The company had grown and didn't need our business. I reported him to the call center. She for the last 3x has wanted to keep sending redos each week instead of just doing their job. She told me nothing could be done and would not let me talk to management. She proceeded to hang up when I told her no more redos weekly. read more

Total con artist company. They had me sign an electronic document that clearly stated I'd be charged $45 every 3 months In exchange for them to spray that day, spray routinely every 3 months moving forward, as well as any time in between we had concerns with pests they would make an additional trip at no charge. I just realized they've charged my credit card every single month for 7 months and they did their spray 1st spray, then I called them back out 2 weeks later because we live in the country and their product didn't touch the spiders which were our main concern. They come spray again after me having to get rude to get them back out here, the guy sprays for less than 5 minutes but documents he sprayed every square inch of my home and yard (even my utility lines apparently, which is ridiculous). They haven't returned on the schedule they should've since. I called to inquire why their salesman lied, as I did record our conversation and him telling me the $45 charge was once every 3 months for a year. 4 payments in total over the course of the year. Salesman dodgy about letting me see the tablet I was told to sign. To the point I physically moved his hand off the tablet which he was covering intentionally, when I moved his hand he turned the brightness down to a level that couldn't be seen clearly in the sun, said see every 3 months and I believe he actually signed the contract for me because I said I wouldn't sign what I couldn't read. Salesman said trust me, I wouldn't lie. Obviously my fault for falling for it. Just warning others they will say absolutely anything to get you on board and I'm not sure they're even spraying anything but water as my home never seemed to be treated for pests. Con company, keep your money and call a legit pest control company. Would give -5 starts if that was an option read more

Ignored our no soliciting sign. Asked the rep to leave three times through the window. He argued and was extremely rude. When my husband went to the door and told him to leave, he argued with him, too. Had to be asked a solid seven times before he finally left. Absurd behavior. read more